ROX

4.6 / 5

ROX

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.4

Reviews

4.3

Social

5

Featured

5

Technical

Is rox.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business is mentioned on Wikipedia
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • Youtube account found with large audience
  • Pinterest account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

43

reviews

vs

0

AI declined reviews

0%

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Based on 973 reviews

Smart.Reviews

4.6

43 reviews

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3.7

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Trustpilot

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Satisfied

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Rox.co.uk Review

ROX the award winning British luxury jeweller Diamond engagement rings designer jewellery and luxury watches Glasgow Aberdeen Edinburgh Newcastle Leeds

Rox.co.uk Customer Service Contacts

42/43 Argyll Arcade, Glasgow, G2 8BG

0800 0124 363

Last update: Wed, Mar 9, 2022 12:05 AM

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Rox.co.uk Reviews & Complaints (43)

Great price, great service. Would buy from here again!
5

2 years ago

review by customer

No fault here with any of the service I received from ROX.

Item delivered on time, at a great price
5

2 years ago

review by Mr Adam Motherwell

Great quick delivery, thank you
5

2 years ago

review by Nozzy

Very good service delivered quite quickly with the extreme circumstances at present, love my purchase exactly what was like online
5

2 years ago

review by customer

Quick delivery,well packaged and discreet.Good communication in regards to any any questions I had.
5

2 years ago

review by customer

Excellent customer service and brilliant delivery service, really happy with my order will defiently use Rox again
5

2 years ago

review by Alana

Great service from Rox. Item arrived on time and was exactly as described. Would thoroughly recommend.
5

2 years ago

review by customer

Superb service. Very fast response and secure delivery within a couple of days. Emails from Chloe to keep me informed of the status of my order all the way. Would highly recommend and hope to use again in the future.
5

2 years ago

review by Robert

Can't fault the service - spoke with sharon at International sales over a couple of weeks and she was amazing. Items delivered super quick. Will defiantly use Rox again
5

2 years ago

review by Tim Roberts

Delivered timely and was exactly as described.
5

2 years ago

review by customer

My purchase was easily ordered online on Thursday, however it did say next day delivery of orders over £1000 but package did not arrive until the following Wednesday. Additionally the box was bashed to bits and no warranty card in the box, luckily the watch box and watch were not damaged.
4

2 years ago

review by Customer

Excellent service in this climate my niece received her lovely ring only a couple days after ordering and free at that...only thing was the gift card I wrote was missing...but no big deal.
5

2 years ago

review by Susan

Very efficient service, quality product, could not fault from start to finish.
5

2 years ago

review by customer

An excellent service and an amazing ring. I would recommend to anyone. Thank you Rox.
5

2 years ago

review by Lisa

Great price speedy delivery would use again
5

2 years ago

review by Jane Harrison

Can’t fault them, very helpful and responsive. Exactly what you would want!
5

2 years ago

review by Andrew Marshall

Great web site, easy to use and offers a wide selection of their merchandise for sale on line!
I would absolutely recommend this but must say I miss going into this attractive and extremely helpful store.
5

2 years ago

review by Marie Mogford

delivery came after being ordered on the 20th and being told it would be there the next day.. left it a few days thinking current situation delivery isn’t precise then called 5 days later after expected delivery and got told that the product had been sent back to Rox because of an error with my address. Hadn’t I have called I’m pretty sure no one would have contacted me regarding my purchase? Bought a Gucci watch which came in awful packaging and the box was scuffed, asked for a gift wrap and message but did not receive. For a high quality purchase I would expect more regarding packaging and also makes me question the genuineness of this product.. no paper work or order slip in the delivery neither. Very unsatisfied as had been looking forward to this delivery. Will be making contact tomorrow.
1

2 years ago

review by Chloe Corrigan

Ordered a watch on Monday morning was delivered Tuesday morning couldn’t get a better service than that great
5

2 years ago

review by Trevor Hardie

Excellent product, first class customer service, and delivered next day despite the current restrictions.
5

2 years ago

review by Sarah H

Satisfied

Unsatisfied

Rox.co.uk Review

ROX the award winning British luxury jeweller Diamond engagement rings designer jewellery and luxury watches Glasgow Aberdeen Edinburgh Newcastle Leeds

Rox.co.uk Customer Service Contacts

42/43 Argyll Arcade, Glasgow, G2 8BG

0800 0124 363

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