scarlettsparrotessentials.co.uk

4.6 / 5

scarlettsparrotessentials.co.uk

4.6 Great
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4.6 / 5

Trust Score

4.7

Reviews

4

Social

5

Featured

4.5

Technical

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Reviews Analysis

31

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0

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0%

NON VALIDATED REVIEWS

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Based on 4362 reviews

Smart.Reviews

4.6

31 reviews

Mamma

5

2568 reviews

Sitejabber

1

1 reviews

Trustpilot

4.1

1762 reviews

Scarlettsparrotessentials.co.uk Review

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Last update: Mon, Jan 24, 2022 12:38 AM

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Scarlettsparrotessentials.co.uk Reviews & Complaints (31)

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delivery 4.5 /5

price 5 /5

quality 5 /5

customer service 5 /5

on-time

How petty can you get!!! Cancelled my order and banned me because of constructive feedback I left regarding their shoddy/unhelpful and downright rude customer service, nice move ?. Just reaffirms my previous experience with their shocking service. Customers beware, if something goes wrong with a product they WILL NOT try and help. I mean it was only a replacement cage wheel I was after. A great book you should read - Dale Carnegie Professional Sales Training, really makes you think about the impact of customer feedback on a business
1

1 year ago

review by B. V.

Great service posted the same day arrived the next day I would recommend the seller to anyone
5

1 year ago

review by Andrew Key

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As always my order was with me the next day, everything correct, been getting all my stuff from Scarletts for years, they are fantastic, why would anyone bother anywhere else
5

1 year ago

review by Linda Peters

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great service emailed them once and they got back to me within minutes!
Honestly so amazed by how cheap everything is but how great the quality of them are too!
Definitely will be offing again x
5

1 year ago

review by W. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First time ever owning a CAG and first time to Scarletts where I was impressed with the choices. I love that you get points as well. I have read on various forums to learn about owning a CAG and have seen a couple of times SCARLETT'S mentioned, says it all.......Thank you
5

1 year ago

review by Debra Wells

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered 21st May still waiting for delivery on the 28th May. Emailed to ask where my package is, no reply from Scarletts parrot essentials. Very poor service.
3

1 year ago

review by Alison Hall

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have ordered from Scarlett’s for over 2years, great prices, brilliant range of products and always shipped and delivered on time - have purchased toys, treatments and food, amongst others, always impressed, would highly recommend to anyone with a feathered friend!
5

1 year ago

review by Q. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Dispatched my order really quick, and came within three days. Everything was well package so nothing got damaged, and everything was as I ordered. Will recommend to others without a doubt.
5

1 year ago

review by Jolene Marriott

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Absolutely brilliant ordered and it was delivered within 3 days. Got all sorts for a low price and the quality is top rate. Very pleased and will definitely be ordering from them again
5

1 year ago

review by Donna Welsh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The reason I have given 2 stars is because your delivery provider does not have a very good knowledge of the UK mainland. I am from Surrey originally and have moved to Aberdeenshire North East Scotland. The postcode for my address does not come under the Highlands postal area. We are the wrong side of the Grampian Mountains to be classed as Highlands but courier companies still fail to deliver to us, or they want to charge extra for delivery. The delivery was made to my Friends house 33 miles along the same road you travel to get to my house. My advice would be to try and find another courier who does deliver to this area without charging extra, as there are a lot of bird owners live in the North east who would use your service if extra charges for living on Mainland UK were not used.
3

1 year ago

review by T. C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have bought everything for my Amazon parrot and the delivery was amazing, the cage came the next day and the rest of the things came in two days.
All the products are very good and my parrot is enjoying their toys and food.
I was contacted by email because the color of my cage wasn´t available and it was resolved by another one very fast. Good communication and support.
5

1 year ago

review by Manuel David

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

as all ways great service 10 out of 10

cheers steve
5

1 year ago

review by Stephen Phillips

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered Sat night, delivered Tues morning. Excellent service.
Answered my queries promptly
5

1 year ago

review by C. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a substantial amount of items including a cage recently, quite late on a Sunday evening.
Everything was delivered by Tuesday lunchtime and it had travelled a significant distance.
Really impressed by this considering the current conditions.
I was also really impressed with the quality and selection of toys etc available, very reasonable prices too.
Will be using Scarletts for all my parroty fair from now on.
5

1 year ago

review by K. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Yes I would recommend Scarlett’s all day long amazing caring people if you have a problem with your parrots I emailed them and they was soon back with advice.also the delivery system is second to none
5

1 year ago

review by June Larkins

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered, delivered in 2 days. Very easy, no fuss, excellent service.
5

1 year ago

review by I. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I thought the delivery charge was a little expensive until the parrot food I had ordered one afternoon arrived at my home the following day!
5

1 year ago

review by F. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I will be placing another order soon, thanks
Excellent service/delivery to Dublin, Ireland.
5

1 year ago

review by Eric Deally

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I continue to be impressed with the service and supplies I receive from Scarlett's. My parrot is particularly impressed!
4

1 year ago

review by Kathy Cartmell

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

A first rate company supplying a first rate product. Prompt service even after a slight boo boo over names. LoL
5

1 year ago

review by Trevor Carter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Scarlettsparrotessentials.co.uk Review

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