Urban Flower

4.4 / 5

Urban Flower

urbanflower.com.au
29 Reviews
4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4.7

Reviews

3.5

Social

5

Featured

4

Technical

Is urbanflower.com.au legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • Instagram account found with large audience
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

29

reviews

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0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites

Based on 29 reviews

Smart.Reviews

4.4

29 reviews

Urbanflower.com.au Review

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Last update: Wed, Mar 9, 2022 3:48 AM

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Urbanflower.com.au Reviews & Complaints (29)

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delivery 4.7 /5

price 5 /5

quality 5 /5

customer service

on-time

My Nanna’s beloved pet budgie passed away and we wanted to send her something special. The “Starry Night” arrangement was perfect, as the brilliant blues were similar to the colouring of her bird. It really brightened her day in a sad time.
5

3 years ago

review by G. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

At a time when none of the family all in UK could get to our nieces wedding it was lovely to be able to send a little something to her. The service was excellent and delivered on time as promised. Our daughters used same service and had same experience. Thank you for keeping us in touch with our niece on such a special and very unusual wedding day.
5

3 years ago

review by Wilson Kennedy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered the 'amazing' size of the Starry Night arrangement to be delivered to a Sydney hospital patient. WOW!! I was sent a photo by the recipient and the arrangement was over and above what I had expected. The flowers were vibrant and stunning in their arrangement. I've never used Urban Flower before (as I live interstate) but prefer to look for local florists rather than the major chains, and contact them directly (or online). The website was easy to use and the flowers were delivered within a few hours of my order. I'm impressed.
5

3 years ago

review by Laura Winter

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was so excited to receive a photo from my niece when she received her Birthday gift. Your product and service exceeded my expectations, can’t thank you enough ????
A stunning Peace Lily in Silver pot ????
5

3 years ago

review by Lynne Green

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Lovely plants although weren't delivered on the designated day due to a chip in the vase and only advised the following day with no apology or compensation.
2

3 years ago

review by Meaghan J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My friend received the bday bunch I sent her she was so blown away she cried I’m so happy and the flowers I ordered were exactly like the pics online . Very happy customer
5

3 years ago

review by Melek Dalkilinc

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered flowers for a friends bday,she received her beautiful flowers very early.

Flower arrangement was gorgeous,she was so happy!

Thankyou Urban flowers,10/10 service & presentation.
5

3 years ago

review by G. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I surprised my best friend with a bunch of flowers delivered to her house for her 40th bday she loved them so much she cried ! Thank you so much for creating the perfect bouquet for her was exactly like the picture online
5

3 years ago

review by Mel U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered flowers online my cousin said they were the most beautiful bunch she has ever received

It was a special birthday 50 so I’m very happy

Thank you ????
5

3 years ago

review by Lorraine Theodorakakis

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As I was ordering flowers from the uk for my son and his partner on the birth of my first grandchild, i was worried about ordering online from somewhere I didn’t know. I need mot have worried, it was so easy to place the order, the flowers and balloons arrived on time and looked just as they did on line. Thank you so much. I will definitely use you again.
5

3 years ago

review by Lynn Robinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a lovely plant ,wine & soap as a birthday gift for my daughter who was very happy with her surprise . Even though I love flowers I think giving a plant as a gift is special as it has a longer lasting memory I would definitely recommend this company .
5

3 years ago

review by Maria Minchinton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fast delivery of my order, even though it was ordered lunchtime Saturday, easy ordering online,
5

3 years ago

review by Marco Bacci

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered 2 bouquets for 2 members of our Association and they were both thrilled with the flowers and where quite overwhelmed with the beauty of them.
5

3 years ago

review by Mary Leman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The flowers were ordered online around midday and delivered same day. They emailed me when the flowers were on their way and emailed a pic of them on site to confirm delivery (also for a sneaky peak at how beautiful they were)!
5

3 years ago

review by Jackie Harding

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Bit difficult just going off web page and hoping florist is a really good one. Went with a florist Choice bouquet not knowing what flowers would be available. My sister was very happy with the choice, sent me a photo and I am very happy with the result.
4

3 years ago

review by K. S.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I needed help with my order and the assistance I was given over the phone was first class. Can’t thank them enough for their help!
5

3 years ago

review by Q. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used urban flower for the last few years & I’m always impressed. My go to has been the Luxe baby hamper. I’ve purchased this for three friends & they’ve all raved about it. My recent purchase was the Elsa bouquet and bunny rabbit. The quality of the flowers was unbelievable. Unfortunately my friend was in hospital two days longer than expected but even by the time she finally saw the flowers, they still looked fresh! My one thing I would suggest would be a delivered notification. It would be such a great feature for those sending flowers as gifts. Thank you so much guys, appreciate all the help.
5

3 years ago

review by Caroline S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would definitely recommend Urban Flowers and will most certainly use their service again next time I need flowers delivered. The arrangement was absolutely beautiful, the flowers were super fresh and lovely quality, the price was very reasonable for such a lovely arrangement. The recipient messaged us when they were delivered to thank us and comment on how beautiful they were!
5

3 years ago

review by Jackie Sacqualini

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very happy with the flowers how ever I selected for them to be delivered the next day, but they arrived the same day wasn't an issue for me but they might need to make sure they check that for other orders.
4

3 years ago

review by Sacha Woodman

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Great and quick service, bought the flowers during the morning and they arrived in the afternoon.
5

3 years ago

review by Karen Kohnenkampf

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites

Urbanflower.com.au Review

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