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I ordered a wedding ring and recieved then wrong size, like the other reviewer I purchased a second ring but ordered it directly from Vishal on the phone. The second ring arrived in time for the wedding and was a perfect fit. When I returned the first ring, they sent me a new one back, now I have 2 rings and when I called Vishal he said he would send me a mailing label since I had already paid once for the return. He did not and will not answer e-mail and never answers the phone. Vishal has since sent a return label and given a refund through Buy.com. They stated they were very busy during the holidays and apologized.

Please DON’T EVER BUY ANYTHING FROM VISHAL JEWELRY. I bought a necklace from them through BUY.COM early this year for my wife. My wife didn’t like it. When I tried to return by emailing them to get a Return Authorization Number, they never replied my emails. After numerous attempts, I finally gave up and have to keep the lousy necklace. So, DON’T EVER BUY ANYTHING FROM VIJAY JEWELRY.

Along the same line, DON’T EVER ORDER ANYTGHING FROM BUY.COM. When I couldn’t get anything from Vishal jewelry, I asked the help from Buy.com, after all, I ordered my necklace through their Marketplace. The first response from them was encouraging as shown below:

“Thank you for contacting Buy.com regarding order 53141664.

We have asked Vishal Jewelry to immediately provide return information.

If you do not receive a response from Vishal Jewelry in the next
business day, please let us know.

We sincerely apologize for any inconvenience this transaction has caused
you. Your satisfaction is important to us and we look forward to earning
back your confidence.

Please feel free to contact us if you have any other questions or
concerns.

Sincerely,


Camille
Buy.com Customer Support”

But don’t let them fool you. That is all I have ever received from BUY.com. They never returned my numerous emails on the returning of my necklace. I have been a faithful customer of BUY.com for the past 7 years and have ordered many merchandizes from them. I was really disappointed with BUY.com. If I run a business like BUY.com, I will make sure that the vendors in my Marketplace are top-notched and respectable. I will never let a vendor such as Vijay Jewelry ruin my reputation. Anyway, I have cut my BUY.com Visa card, blocked any emails from BUY.com in my 3 email accounts, and will NEVER do any business with them.

I thought being associated with Amazon this company would have been a reputable company to deal with. Unfortunately I didn't read the horrible reviews of this "company" before I wasted my money on a promise made and not kept.

10/5/2014: Ordered a pair of earrings as a gift for my daughter. Paid for express delivery so I could give it to her on the 7th.

10/7/2014: No product

10/8/2014: No product. FedEx was told by Vishal Jewelry to get a signature from "someone at the address". I work. They wouldn't deliver it to the apartment rental office for them to sign or a neighbor.

10/9/2014: Contacted the "company"...apparently a one-man show. Was given a return code for FedEx, but it didn't work...the company DOESN'T PAY FOR RETURNS. I paid for one-day express delivery. I don't get it on that day. And I have to pay to return the product? Oh...at least I got an email from the one-man show, telling me it isn't his fault I wasn't home to receive the package more than 24 hours after it was supposed to have been delivered in the first place.

I learned my lesson. ALWAYS check reviews of any Amazon re-seller...or any online retail operation.

Vishal Jewelry...never again.

Bought a ring for U$122, when arrive was to cheap for the price. So i sent back, is being more than 3 weeks and i never got my money back, with the purchase, shipping and return shipping, i lost almost U$200. Telephone number always go to the voice mail, nobody will never call you back. Just try for you self.

We searched online and found that this business has an active Facebook page with 955 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.