World Wide Chocolate

4.6 / 5

World Wide Chocolate

worldwidechocolate.com
8 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4

Reviews

5

Social

5

Featured

5

Technical

Is worldwidechocolate.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Based on 10 reviews

Smart.Reviews

4.6

8 reviews

Sitejabber

1

2 reviews

Worldwidechocolate.com Review

A distributor of premium chocolate from around the world We pride ourselves in offering exceptional products unsurpassed service highly competitive prices

Worldwidechocolate.com Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:07 AM

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Worldwidechocolate.com Reviews & Complaints (8)

I would not recommend this firm: I'd ordered a rather large order over 2 yrs ago; I received only a portion of my order, and when I inquired about this omission, the owner (I guess) said the site didn't have a "counter" to inform of their stock, and suggested that instead of a refund for the remainder, I could just wait till they restocked this certain choc bar. Luckily, I said I wanted the refund immediately, because I continued to track their stock, and they hadn't restocked this bar for over one year! I am still on their mailing list, and they rarely answer my questions re their present stock. This questionable customer service continues to this day, where I have again emailed them with questions, and they don't bother to answer...I will not purchase from them again (and, BTW, they refuse to remove me from their mailing list).
2

4 years ago

review by Whoru99 G.

I purchased one case each of Lindt Swiss Chocolate - Milk Chocolate with "Williams", 100g/3.5oz. and Milk Chocolate with "Irish Coffee", 100g/3.5oz on "SALE" for 37.66 ea. The chocolate received is beyond its expiration date. Nowhere does your site say that any items, SALE or not, are not fresh and past their sale date. Attempts to reach their 800 number merely redirects customers to an email address that has not been answered in 11 days.

Regarding the Reseller's reply of 3/19, There was NO pop-up message on the Sale page (I use FireFox on Mac OS) -- even upon my recent re-visit to that page there is no pop-up. NONE of my emails have EVER been answered. My credit card company tried to contact World Wide Chocolate on my behalf, and also getting NO RESPONSE removed my charge. You be the judge.
1

4 years ago

review by Spencerdr Q.

After waiting months for my friend's favorite chocolate to be restocked at Worldwide Chocolate, I recently placed an order for 4 bars. Worldwide Chocolate sent the wrong bars. I emailed them as soon as I realized it, and asked them to correct the order ASAP because I had wanted the chocolate for a Christmas gift. They responded 2 entire days later with a UPS label so that I could RETURN the 4 bars of chocolate sent in error. I asked them to ship me what I had ordered in the meantime. They said that they would not ship out what I had ordered until I returned the chocolate bars they sent me in error. After I dropped the package at UPS and then emailed them, they did not sent out the shipment until two days after. I asked them in repeated emails just to assure me that the items would arrive by Dec 23, and they never once even responded to this request. Their notion of customer service is terrible; they take forever to answer emails yet you can not contact them by phone at all; and apparently, there's a chance that you may purchase chocolate that has already been sent out to and returned by another customer. I would never bother buy from them again, even if they were the only chocolate store around.
2

4 years ago

review by Dc2009 V.

I ordered chocolate May 13, for an occasion on May 20, paying extra for 2-day delivery. As of May 18, there has been no confirmation of shipping, no emails, nothing but a charge against my card. I called their number, only to get a recording. On May 19, company finally sent confirmation and shipped 'overnight', due May 20, though I paid for two day delivery. Outcome: the company upped the shipping to overnight (at their expense) to accommodate my needs and the package arrived on time. I accept partial blame, as I did not fully record my needs when I purchased, but it was a mutual error. WWC is obviously a small company, but do seem to care about their reputation, so I guess I'll order again. If you order, then be sure to let them know your needs, they are probably very busy, and doing the best they can.
4

4 years ago

review by Rvicke Q.

I placed my first order few days ago and already received my my amazing chocolate yay!!!
It's arrived packed amazing! With anti heat stuff. By the way I reviewed my order after two days only!!! Not 6 days as told me on the website
I will definitely order again
5

4 years ago

review by Yuvalashdot O.

I was shocked when the order was delivered in less than 2 days. The little extra cost for protection against melting was well worth it since this was delivered to Florida on a nearly 90 degree day. I will definitely order from them again.
5

4 years ago

review by Trollingking U.

Shipping cost was comparatively high (39.99 for second day air plus 6.99 for an ice pack) which I would not have minded if I had received fresher products. One of the chocolate blocks was very close to expiry while another item had its expiration date totally obscured. A World Wide Chocolate store sticker had been placed on the bottom of the item, where the expiration date is stamped by the manufacturer, in what seems to have been a deliberate attempt to hide the date because when I removed the sticker I saw that the date stamp was crossed out with black marker. The seller obviously shipped me chocolate which was already past its expiration date at the time of my order and did not want me to read the date.
2

4 years ago

review by Izze T.

We found that this business has an active Facebook page with 13677 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites

Worldwidechocolate.com Review

A distributor of premium chocolate from around the world We pride ourselves in offering exceptional products unsurpassed service highly competitive prices

Worldwidechocolate.com Customer Service Contacts

No contact details for this company.

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