Astir Australia

3 / 5

Astir Australia

astiraustralia.com.au
24 Reviews
3 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3 / 5

Trust Score

2.5

Reviews

1

Social

5

Featured

4

Technical

Is astiraustralia.com.au legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • Linkedin account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

24

reviews

vs

0

AI declined reviews

0%

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Astiraustralia.com.au Review

Astir Australia is a vital manufacturer importer and wholesaler of products for Physiotherapy Rehabilitation Sports Medicine and Homecare Treatment table physio table exercise equipment exercise band foam rollers

Astiraustralia.com.au Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:08 AM

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Astiraustralia.com.au Reviews & Complaints (24)

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delivery 3.7 /5

price 3.5 /5

refund 3 /5

I usually pay our business accounts via a monthly statement - your new automated system has told me on a number of occasions I am late or behind or that my account has been suspended - when it has not
4

3 years ago

review by Singleton Physiotherapy

Very fast in despatching the order, items are in reasonable to low price. However, both of my orders were being posted to a wrong address, I don't get why no one would check shipping address. Once was posted to Gold Coast when the shipping address was our Sydney clinic address; the second order was posted to the clinic, when I requested to post it to my home address. These errors have been making our work very inconvenient, otherwise, we're happy with the overall sersvice.
2

3 years ago

review by Global Rehabilitation Service

#price(2/5)

The girls are always very friendly helpful and efficient. I actually didn't know that you had such a diverse range of products. I will, be doing price comparisons on the products that we generally get from our usual whole sale supplier.
5

3 years ago

review by Manuka/Woden Physiotherapy

#price(5/5)

Really unhappy that after having to pay up front for the items, one of them didn't arrive because it was on "back-order". This wasn't the case online when I placed my order, (i would not have ordered it if it was the case) and I was not advised it was the case by the Astir employee who called to request payment before delivery.
1

3 years ago

review by Pt Management

#delivery(3/5)

I've been using Astir as my preferred supplier for a few years now, and am very happy with the range, pricing and service. Deliveries are extremely prompt, and the jelly beans are delicious! :)
5

3 years ago

review by Balance By

Waiting for the brace for 2 months, with very poor follow up. Had to chase the brace multiple times
1

3 years ago

review by Weipa Physiotherapy

Whenever I order product it is shipped within 2 days of the order so I never run short even when I realise rather late in the day that my orders are overdue.
5

3 years ago

review by Sunshine Coast

morning Astir Crew excellent service and prompt delivery what more could I ask for and the lollies were given to sugar junkies Cheers Justin
5

3 years ago

review by Longreach Physiotherapy

#delivery(5/5)

Orders arrived within a day or two of ordering, great service
5

3 years ago

review by B. Smart

The order was placed came after 8 days. It was promised that the delivery will take 24-48 hours.
1

3 years ago

review by Go Run

#delivery(3/5)

Took nearly a week to arrive and the patient was not happy as I told him it was over night shipping as per the website. It also arrived like it had already been opened and was very squashed and almost broken. Happy to send a photo If required
1

3 years ago

review by Afia Physiotherapy

Was delayed and told it would be a certain date - did not come on time so had to order another order to get an alternate version for my client in time - had shipping fee twice but two orders came on same day
2

3 years ago

review by Fitness Clinic

The three treatment tables were delivered three days late.
1

3 years ago

review by Exercise Thought

Was told item would be in stock within 2 days when placed the order. Based on this information I placed and paid for the order. More than a week later and item still hasn't been posted. Not happy, as this would have changed my decision to place this order
2

3 years ago

review by Aspire Physiotherapy

I have been awaiting delivery of items since January 28th. I have called in excess of 6 times for an ETA. Every time I call, I am given a different answer. I would up ordering this product from a superior supplier.
1

3 years ago

review by Stand Well

#delivery(3/5)

After I asked for your mistake to be rectified ASAP and was told it would take 5 days it took 6 and it cost me a consult and a sale. :(
1

3 years ago

review by Peter Bishop

I am sorry for the poor rating but it is frustrating when your website shows things are in stock when you haven't had stock for a while and you don't know when you are expecting more. Please it would be great if your system could keep up to date with your stock levels.
2

3 years ago

review by Summit Physiotherapy

The past 6-7 orders I have made there has been problems receiving the items. Many times the items are out of stock, but the website is not updated. I get a notification that I will receive the item in X weeks, but several times there is even a delay in this. I am tired of calling to see if something is in stock before placing an order, which will most likely be delaying anyway. (This was happening well before COVID-19). I have found another supplier, and will no longer be using ASTIR. I have given you feedback with each order, with chances to fix this issue, with no avail.
1

3 years ago

review by The Physio

Hand sanitiser arrived with only 100ml in one bottle. Must have spilled during delivery
2

3 years ago

review by Little Humans

#delivery(3/5)

I ordered the Sanitex the day I received your email. Parcel took a while to arrive. All good though.
4

3 years ago

review by Movement Made

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 3 mentions in other websites

Astiraustralia.com.au Review

Astir Australia is a vital manufacturer importer and wholesaler of products for Physiotherapy Rehabilitation Sports Medicine and Homecare Treatment table physio table exercise equipment exercise band foam rollers

Astiraustralia.com.au Customer Service Contacts

No contact details for this company.

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Share Preview

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