British Seniors

4.4 / 5

British Seniors

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4.5

Reviews

3

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found but audience is small
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Reviews Analysis

357

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0

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0%

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Britishseniors.co.uk Review

Let British Seniors help give you peace of mind plan for your future Straightforward flexible products you can change whenever with exceptional personal service

Britishseniors.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:16 AM

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Britishseniors.co.uk Reviews & Complaints (357)

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delivery 5 /5

price 5 /5

quality

customer service 4.8 /5

on-time

I asked British Seniors to give me a quote which they did without any problems. Once we had found the figure that I could afford the policy was set up, the young gentleman Steven was very good at listening to my needs and helped considerably with any question that was raised.
I would highly recommend the company to anyone.
5

3 years ago

review by Norman C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

first class really easy to follow instructions and good cover , peace of mind for my children now that I am covered .
5

3 years ago

review by Anthony A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I found the operator on the phone very helpfull and polite. Everything was explained in detail to me which helped me to decide to take out policy
5

3 years ago

review by Paul James

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

i cancelled my policy the day afer, because it wasnt cost effective.it is better to just leave it in the bank.
1

3 years ago

review by U. X.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I found it expensive and at my age I'm 50 and paying just under £40 pounds per month a lot when your trying to budget
5

3 years ago

review by W. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I saw the advertisement on the TV and applied on line they called me straight away the lady who I spoke to explained everything was very clear I have a stutter on the phone she was very good and understanding I am very happy got my welcome pack a few days later in the post ,am just waiting for the d/ debit to start and she said they were always on the phone if I need to speak to them again and I would definitely recommend British seniors .thanku
5

3 years ago

review by Y. Z.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a couple of call backs to make sure of the insurance details and this was dealt with patiently and in such a diligent manner by Ashley Patel that he deserves a thank you for his commendable attitude.
5

3 years ago

review by W. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The person who dealt with my enquiry was knowledgeable very friendly and took her time for me to understand what she was saying. This was a pleasant experience it is plain to see that staff are trained well in there products and are very friendly and made the whole experience easy
5

3 years ago

review by Patricia W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been dealing with the death of a family member and your staff showed the utmost patience in waiting a number of weeks for me to decide whether or not to take out the insurance. When I did, they were helpful and able to answer the few queries I had beforehand.
5

3 years ago

review by F. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First rate so easy to set up, should have done it months ago
5

3 years ago

review by David K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The man new his job and was his and polite and sorted out all my problems
4

3 years ago

review by Thomas N.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

From the moment I received your phone call the administrator was excellent he told me what the company could offer and there was no hard sell Excellent telephone manner
4

3 years ago

review by James C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

British Seniors were very polite and helpful in telling me about their different insurances so it did not take me long to decide which one to go for.
Many thanks. I wish other companies were so helpful.
5

3 years ago

review by A. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Your Representative, Victor, was courteous, friendly, efficient and explained everything fully. A credit to your organisation.
5

3 years ago

review by L. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It was good to speak to someone in the UK with an excellent command off English and who went through everything in a clear and precise manner
4

3 years ago

review by P. A.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I spoke to a charming lady named Katie, who was very pleasant and a pleasure to
speak to,she was very patient and understanding of my requirements. She fully
explained what i needed to know,and was totally satisfied with what British Seniors
could offer.
5

3 years ago

review by U. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was told and explained the full details of the service and I took a few days to consider same , a phone call was made to me on the agreed time very prompt.
5

3 years ago

review by George M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I got the lifetime payback guarantee policy, already have a brit sen policy, this was something extra.
4

3 years ago

review by Patricia K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The lady on the phone was very nice and explained everything very clearly and phoned me back when she said she would ,
5

3 years ago

review by Jacqueline L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Got exactly what they promised in the advertising, no hard sell to buy more than we could afford, we were given a week to think about it and were phoned back on the right day at the agreed time. We have taken out the policy and when the pack arrived the schedule was very clear and easy to understand. Many thanks
5

3 years ago

review by Barbara W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Britishseniors.co.uk Review

Let British Seniors help give you peace of mind plan for your future Straightforward flexible products you can change whenever with exceptional personal service

Britishseniors.co.uk Customer Service Contacts

No contact details for this company.

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