4.4 / 5
Trust Score
4.2
Reviews
3.5
Social
5
Featured
5
Technical
Is elder.org legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Linkedin account found with large audience
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
15
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 470 reviews
Smart.Reviews
4.4
15 reviews
Mamma
5
1 reviews
Trustpilot
4.4
454 reviews
Elder.org Review
Elder provides live-in care home carers dementia care from 895pw Get a carer to you in as little as 48 hours Pay nothing upfront
Elder.org Customer Service Contacts
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Last update: Wed, Mar 9, 2022 3:36 AM
Elder is good and effective introduction agency. Online process, videos of prospective carers are very helpful and Elder staff are busy but always polite and helpful. Struggled to find ongoing carers initially, most carers have been very good but temporary so hung in there and now paying off for longer term we hope.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Lydia was lovely, reliable and honest.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I cannot recommend her highly enough.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Our carer has been sensitive and caring whilst understanding the difficulties of having someone living 24/7 with an individual who would rather be self sufficient.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Hi Helene,
Thank you for the replacement carer. Jacob is amazing! And we are very impressed that you took it on board to implement the eta and the carer checking in with you prior to committed care dates.
Therefore we applaud you for your genuine effort to improve your services.
Kind regards,
Jaycee
Sunday, 1st December 2019
My partner had booked in a carer to arrive today but it was a no-show and neither did the agency nor my partner was alerted of the carer’s inability to come for this one week booking which was made weeks ago!
It’s a huge failure of system that’s not helpful! Areas in need of address are :
1. Ensure appointed carer check in with agency at least 48 hours before day of arrival to confirm attendance.
2. Provide carer contact number to household member who’s booked the service so that there’s means for direct contact to cordinate anything that’s required.
3. Establish an ETA, estimated time of arrival of carer so that we don’t wait around in the dark of when the carer will appear.
This has just caused us extra costs and stressful time to arrange backup care for his dad as my partner has committed work in London and can’t leave his dementia dad on his own.
The agency should really review its operational procedure to ensure seamless possible ways to deliver it’s services to it’s customers.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Elder.org Review
Elder provides live-in care home carers dementia care from 895pw Get a carer to you in as little as 48 hours Pay nothing upfront
Elder.org Customer Service Contacts
No contact details for this company.
Share the company's rating
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3 years ago
review by Dora Ruby
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)