Fendow

3.8 / 5

Fendow

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

4.8

Reviews

2

Social

3

Featured

4.5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

36

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 879 reviews

Smart.Reviews

3.8

36 reviews

Mamma

5

464 reviews

Trustpilot

3.9

379 reviews

Fendow.com Review

Find fabulous curtain poles tracks and accessories at Fendow all at great prices Whatever your requirements let Fendow help you find the perfect solution

Fendow.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:21 AM

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Fendow.com Reviews & Complaints (36)

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delivery 4.8 /5

price 4.9 /5

quality 5 /5

customer service 4.7 /5

on-time

I really struggled to find somewhere who coyld supply what i needed - 2 x 3m poles all in 1 piece amd in the right size but with a call to Fendow I had exactly what i needed and with a very quick delivery too - great service!
5

4 years ago

review by Harriet Parsons

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

next day delivery..........actually means two working days, very disappointing and after the wait the package was damaged!
1

4 years ago

review by Stephen Millward

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Fabulous service lightning quick delivery
Highly recommend this online company
5 Stars Fendiw
5

4 years ago

review by Stephen P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The curtain rails, rings and finials are all of excellent quality, reasonably priced and delivered within 2 working days of ordering, for both orders we placed. (Later) They have now been up and running for a week or more and the curtain rails are working very well indeed. We couldn't ask for anything better. Thank you.
5

4 years ago

review by I. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First class costumer service. The girl/lady I spoke to was really helpful
5

4 years ago

review by Noel Keilloh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very fast response to my initial email query on delivery times, & then I received my beautiful curtain pole within 3 days of placing my order.
5

4 years ago

review by Alison Widdowson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fendow provided a great service as they tailor made a curtain rail for me as I didn’t want to have a central bracket as I have eyelet curtains over bifold doors so needed a long pole.
5

4 years ago

review by T. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Once again a five star service from fendow. The curtain Poles are stunning, very competitively priced, and top quality. They arrived quickly and extremely well packaged. I have used Fendow before and will definitely purchase from them again. Highly recommended.
5

4 years ago

review by M. O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very helpful and the pole works for bi fold doors with no middle which is brilliant
5

4 years ago

review by N. A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would recommend them and in particular Lesley who looked after me exceedingly well over the telephone and by email. She sorted out the error I had made in my order as well as problems presented by the courier (DX). A faultless customer care experience.
5

4 years ago

review by N. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed a pole 4.8 metres long and this was the only company I could find who produced a quality long pole without having to have several connectors/joins along the length of it (there is one in the centre with a support which is acceptable). I had made enquiries with customer service and they emailed me a few suggestions which was extremely helpful. I placed my order on a Thursday afternoon and the item was delivered first thing Friday morning - excellent service
5

4 years ago

review by K. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered 18.00, delivered 10.00 the next day - brilliant !
5

4 years ago

review by S. P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I needed to increase the number of curtain rings I had on my curtain pole because we are fitting new curtains. I tried to find some brass rings like the ones I already had but the only ones that Fendow did, that were close, were these Swish rings. They came in good time, but when they arrived I realised they were total unsuitable; wrong colour and wrong style. This is not the fault of Fendow, but illustrates the problem of buying things using the Internet because you cannot really see what you are buying.

I contacted Fendow Customers Services by email to see if I could return the unwanted curtain rings. Lesley, at Fendow Customer Services was most helpful and emailed me a return number and return address for their wholesaler. I have only just sent of the returned goods - so I wait to see the outcome of this exercise, where I am expecting to have the price of the curtain rings refunded to my credit card.

The problem is really one of buying things using the Internet - perhaps one solution Fendow could adopt is to allow customers to buy a sample first. So for instance one ring or a small piece of a pole - just to see what it looks like.

I hope this helps.
4

4 years ago

review by Arthur Mason

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

This is the first time I’ve used this company and would use them again I ordered one morning and they were delivered the next morning well packed. The gentle man who put them up a professional builder said he had never seen curtain rods of such good quality. I by mistake ordered far to many rings my fault I phoned the company and they have arranged to have them picked up and returned at a small cost for postage. Would highly recommend this company any time. Bit dearer than your usual DIY store but the quality and service is outstanding guess you get what you pay for. Thank you to the lady I dealt with
5

4 years ago

review by Sandra Petty

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Easy to order and delivered promptly (even though delivery company tried to deliver to the wrong house, he came back later that day!) Very pleased with pole and half the price local shops wanted to charge.
5

4 years ago

review by Carol Wardman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is the second order we’ve placed with Fendiow, and there will be a third
5

4 years ago

review by Frank Lauriello

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fendow.com Review

Find fabulous curtain poles tracks and accessories at Fendow all at great prices Whatever your requirements let Fendow help you find the perfect solution

Fendow.com Customer Service Contacts

No contact details for this company.

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