gosmokefree.co.uk

3.8 / 5

gosmokefree.co.uk

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.3

Reviews

2.5

Social

5

Featured

5

Technical

Is gosmokefree.co.uk legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

6

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 22750 reviews

Smart.Reviews

3.8

6 reviews

Mamma

4

10 reviews

Reviews io

2.78

18 reviews

Trustpilot

4.6

22716 reviews

Gosmokefree.co.uk Review

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Gosmokefree.co.uk Customer Service Contacts

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Last update: Tue, Sep 7, 2021 2:52 AM

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Gosmokefree.co.uk Reviews & Complaints (6)

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delivery 5 /5

price 5 /5

refund 1 /5

customer service 5 /5

Absolutely the pettiest people I've ever known. Sold me a UK made bottle of liquid that had no expiry, no barcode and no batch code, like all the other bottles I have from the same manufacturer. Told me they would need to have it back to examine it, but I would need to pay the postage, then instead of giving me the money back, they would give me 3 bottles of their utter trash omg liquid to reimburse me. Said no, took it to PayPal. Then they told PayPal they would refund me for all 3 items I bought, knowing fine I had already used one of them and that would give them another excuse not to refund me. Said I didn't want to send back the other two items, basically laughed and said too bad. So had a chat on the phone with PayPal, told them what was going on, guy took 2 minutes and closed the case in my favour, said keep the stuff and have me back my money. His words were gosmokefree are "being unhelpful, messing you around, and are just trying to be tricky over this". Should have known better after reading the answers they give people on trustpilot, they are always right and customer is always wrong. They sell out of date liquids that are 10 months past their expiry date too, with the well used lie that, "American juices don't have expiry dates". Funnily I have 26 bottles of liquid in my house right now from 7 different American companies and they all have expiry dates. Seriously bad attitudes from all of their staff, expensive for a lot of stuff too, loads of the shortfills they sell can be bought for less in plenty other websites. Never again, gave them one chance and they don't get another, too many vape sites nowadays to put up with shady companies trying any trick possible to avoid refunding money when they sell fake goods.
1

1 year ago

review by T. X.

#refund(1/5)

Ordered twice from these and both devices were faulty, in both instances I was told to pay the return postage and if devices tested as faulty I'd be reimbursed, they were BOTH tested faulty and it ages, a lot of hassle and them ignoring my emails but finally i got refund for devices only not the return postage, numerous emails to them asking for post refund but they just Fob you off, all the time. Not only that with the 2nd order I returned some unwanted coils in the same package (I'd ordered wrong ohms by mistake) Chris said it would be OK and they'd refund for the coils as long as intact) He said never received their end so no refund, they were sent in the same package as the faulty device they'd got Ok. Lame just lame. Never ever again will i use these.
1

1 year ago

review by Claire

#refund(1/5)

If there was a 0 I would of gave that. Sold me a dodgy broken product. Can not get a refund. Staff has attitude. Ridiculous company stay away or be scammed with a bad product. I paid 120 for my and my partners e cig ended up having to buy a new ones from Totally Wicked which are amazing by the way for 140 same product but the correct could they set up everything for you and all there e liquids made in UK and are health and safety inspected. Moral of the story gosmokefree never use again.
1

1 year ago

review by C.r

#refund(1/5)

Customer service has been helpful. The choice of products is huge. Prices are great. And I've always paid for DPD delivery and never had an issue. I don't go elsewhere for hardware or juice.
5

1 year ago

review by Ejuicey

#delivery(5/5) #price(5/5) #customer service(5/5)

Bought a Lotus RTA tank, £5 off retail price, with 3 free e-liquids! Arrived next day, with tracked DPD postage. This is the best service and value I could've asked for. Will be using this site again!
5

1 year ago

review by Adam X.

#price(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Gosmokefree.co.uk Review

No description for this company.

Gosmokefree.co.uk Customer Service Contacts

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