isleblue.co

4.6 / 5

isleblue.co

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.4

Reviews

4

Social

5

Featured

5

Technical

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Reviews Analysis

24

reviews

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0

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0%

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Based on 165 reviews

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Isleblue.co Review

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Last update: Fri, Dec 31, 2021 6:59 AM

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Isleblue.co Reviews & Complaints (24)

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price 3 /5

refund 1 /5

customer service 5 /5

Great villa. Wonderful staff of friendly helpful Bajans. Only criticism is that IB didn’t give me an address of villa. Only villa name in development. Spent an hour wandering around looking, phone help to IB office was weak
5

1 year ago

review by Christopher Graham

1. Meet at airport was very poor. No last name on a sign and sign did not say Isle Blue. 2. House ok but pool useless. No shallow end. All 7' deep. Big concern with children. 3. Weird driveway entrance. 4. Beds way too low. Not really comfortable. 5. Was not made aware of gate at entrance to tract in first meeting at house. It was in the info binder but did not read it and couldn't figure out how to get out to dinner on first night.
4

1 year ago

review by Donald Tomeny

My whole experience dealing with isle Blue was absolutely perfect. I would not hesitate to deal again with Isle Blue or recommend it to my friends. Thanks for your support all along the preparation of my trip and during my stay in Barbados.
5

1 year ago

review by Guy Lefebvre

Prime example of a company using the pandemic to take advantage of people. They are refusing to give us a refund for a trip we have planned in 10 days, at a time when we could really use our money instead of a voucher for a future date. Turks and Caicos has stopped all travel. It's not us cancelling the trip, therefore we should get a refund. Truly shameful.
1

1 year ago

review by J.H.

#refund(1/5)

This was the most amazing experience the house was beautiful, Lisa form Isle Blue is amazing and always willing to help. I will use Isle Blue for all of my future travels as long as they service the are. Thank you!
5

1 year ago

review by Beatrice Dixon

Excellent customer service from the entire team at Isle Blue. I had a trip planned elsewhere cancelled last minute due to COVID restrictions. Isle Blue helped plan a great trip to Antigua on extremely short notice. Highly recommend booking a villa thru them.
5

1 year ago

review by Robert Solomon

#customer service(5/5)

The Isle Blue team was very helpful with making our trip a memorable one. We did a ton of research but we leaned on them to be sure we were making the best selections and not missing anything. The concierge was willing to help with everything we threw at her and the team followed up several times before, during and after our trip. We will definitely use them to book our next trip!
5

1 year ago

review by Megan LaRocca

It is really between acceptable and poor. Picture we saw was misleading. Eleven people could not fit on beach.we had to carry chairs to beach and back. No umbrellas. House. One towel per person for the day. No bar soap or Kleenex, no wastebaskets,we asked for them. We had to ask for more toilet paper. Living room was unbearable the heat was beyond. Kitchen Freezer did not work. Had to be Fixed. Electrical in kitchen was very dangerous . It was giving people shocks.We had a lot children, extremely dangerous. We were told restaurants and food stores were fifteen to twenty minutes away. Far from the truth. Beaches had no chairs or umbrellas .Beaches were twenty five minutes away and we had to go back to house to make lunch since There was not food sold on beach. We were very disappointed with this vacation.We should not have been miss lead. It is not the way to get keep guests. We are a patient group of people but this was outrages. The price we payed for this house was totally ridiculous.
3

1 year ago

review by Adelle Rathe

#price(3/5)

Every thing was great. Only let down was we were not met at the airport as told we would. We received a phone call while waiting to say house wasn't ready and suggestion that we go for lunch. All fine, but we didnt know where we were going so eventually met up with rep at Avis who we followed to villa and then walked to lunch.
4

1 year ago

review by josie maguire

Service was overall good and easy going. Our main contact changed several time. So we had to deal with various persons, but did not miss any information. Arriving once on the island we did not have anymore contact to the agency.
4

1 year ago

review by Gerda Staeger Deck

I spent 4 months planning a 60th birthday and vacation for 20 people. It took a lot of organization are pre-arranging. Isle Blue was very helpful with all aspects of this trip. Highly recommended!
5

1 year ago

review by Mary Vanden

We had a one week family holiday in Nevis at Mahogany Manor in January. The house is very comfortable with spectacular views. Having access to the Four Seasons Hotel’ facilities was a great feature which we used extensively. Nevis is a wonderful island with lots to do (including excellent hikes) and a variety of outstanding restaurants. The staff at Isle Blue were very helpful and professional.
5

1 year ago

review by William Anderson

Everyone at Isle Blue is so happy to help make our vacations the best week of our year. Everyone we have worked with there, especially Rob and Mary, have gone above and beyond. I can't recommend them enough! Thank you for pampering me the past couple of years. We will be back next year!
5

1 year ago

review by Tonia Siggins

Lisa and Mary came through again - we had a marvelous 10 day stay in Barbados at Schooner Bay Villas- everything organized 100% including first night dinner, groceries in place, airport transfers and rental car. Also the villa was beautiful - no bad choices with Isle Blue!! Many thanks to you both!!! Linda Lacroix Sullivan Ottawa Canada
5

1 year ago

review by Linda Lacroix

I would highly recommend Isle Blue as a result of our recent experience in reserving a lovely condo on Barbados.
5

1 year ago

review by Patricia Pakos

Villa in Positano was better than as described, house manager Annie and Rosaria were extremely courteous and helpful.
5

1 year ago

review by Leonard Lamanna

Having rented properties in France and the US, I was surprised that we did not receive a welcome basket. In the past, we have received complimentary fruit baskets and some water and a bottle of wine. At no stage during the tenancy did you make contact to see whether we were enjoying our stay.
3

1 year ago

review by Fiona Thomas

This was our third stay at Old Trees booking with Isle Blue and once again we have been provided with exemplary service!!! Our contact Sue is wonderful and available by email whenever I think of something else to ask or to add a reservation or change departure times. We head off on our holidays knowing that everything will be perfect...the only thing we have to worry about is if we’ve ordered enough wine!! We’ve just booked through Isle Blue again for next year and can ABSOLUTELY recommend their services!!
5

1 year ago

review by Sandra Maclean

My final payment is due on April 21, and I don't want to be held in default if I don't or can't pay due to this pandemic. Please clarify, will the final balance be postponed for my July trip or is it still due a normal? Only a 3 because I NEED ANSWERS.
3

1 year ago

review by A. Newton

St. Martin Blue and Isle Blue were able to help as move from St. Martin to St. Lucia for our November 2017 trip.
5

1 year ago

review by Tom Hardell

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