PlainSailing

4.3 / 5

PlainSailing

plainsailing.com
24 Reviews
4.3 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.3 / 5

Trust Score

5

Reviews

2

Social

5

Featured

4.5

Technical

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  • Instagram account found but audience is small
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Reviews Analysis

24

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Plainsailing.com Review

Award-winning UK-based Yacht and Catamaran Charter experts covering Greece Croatia Italy France Montenegronbsp the UK Bareboat Skippered or Cr

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Last update: Tue, Sep 7, 2021 8:33 AM

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Plainsailing.com Reviews & Complaints (24)

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delivery

price 5 /5

quality

customer service 5 /5

on-time

Spoke at length with Tommy on the phone about the best option for us - he seemed very knowledgeable, and gave us some good tips.

It turns out that Kastela is just minutes from Split airport, and after some long and arduous transfers in the past, I am looking forward to just jumping into a taxi!
5

3 years ago

review by Mike Scrutton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Found a lovely little Bavaria 35 from the centre of Zadar. Good that you can see the proper pictures - she looks in good condition for a 2003.
5

3 years ago

review by F. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Darren was very patient with us - even though we asked about a million first-timer questions!? :) Thanks
5

3 years ago

review by Dan Robinson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We're booked on to a Jeanneau Sun Odyssey 469, and PlainSailing managed to find us a newer yacht (2017) AND beat the price of their rivals. Bargain!
5

3 years ago

review by Jakob Andersson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

With two teenage sons, I needed to make sure there was space on board the Sun Odyssey 449 we were looking at. Within 2 hours they had got back to me with the exact measurements of the bunk beds - ridiculously good customer service! Would highly recommend!
5

3 years ago

review by Kevin Divily

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Live chat was really helpful, as was the fact that you only need 30% deposit instead of 50%.
5

3 years ago

review by Paul Collingwood

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It took us a while to decide on which yacht suited us best (we have young kids and wanted one with a bathing platform as close to the water as possible) but PlainSailing were very patient, and went the extra mile by actually getting Charter Companies to measure the platform depths!
Extraordinary Customer Service! Very happy.
5

3 years ago

review by Richard S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Really happy with our booking - and surprised to be able to LiveChat at just past midnight with a last minute question.
30% deposit is great (most others are at 50%) and really, really, really looking forward to sailing into the Kornati on our SO 449! :)
5

3 years ago

review by Dan Edinburgh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Found an Oceanis 48 (2015) that looks like a bargain :)
5

3 years ago

review by Mark Baimbridge

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We struggled to get the right yacht from Preveza, and Darren was able to take me through the various options in Lefkas and Corfu. We eventually chose a Lagoon 38, which we're very happy with :)
5

3 years ago

review by M. Peaches

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Adi found us the perfect yacht in about 5 minutes - apologies that it took us weeks to get our act together and actually book?!
5

3 years ago

review by Julian Tailor

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Darren looked after us and found us a good option from Athens Kalamaki. We are two families sailing with a skipper for the first time, and he was really helpful in terms of telling us what to expect, what our obligations were, and how the week would go.
Excited to get on the yacht now!
5

3 years ago

review by Simon Barratt

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tommy and Adi were extremely helpful in guiding us onto the best catamaran available, and managed to find an owner's version with an extra big master cabin that looks ridiculously good. Should be fun! :D
5

3 years ago

review by I. Dutton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Did a great job finding us a yacht for two weeks in Skiathos. Also gave us some good tips on how to get across to Lemnos.
5

3 years ago

review by Ron Malthouse

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The guys at PlainSailing.com couldn't have been more helpful - they know literally everything there is to know about sailing in Croatia and Greece!

Their responses (on live chat and email) were always rapid, and I always felt that they were trying to get me the best deal.

Thanks
5

3 years ago

review by W. G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I initiated my booking process over the Christmas holiday. And it took some extra time to get it confirmed and to get the deposit secured. Since then the team has been right on time in responding to questions. Very helpful in understanding the process and interpreting dates! Looking forward to our week on the boat.
5

3 years ago

review by W. X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After spending days compiling quotes for different yachts, I came across this gem of a site with live pricing and availability - I had the holiday booked within 10 minutes! Aftersales support seems to begood too!
5

3 years ago

review by Paul Johansson

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Got a great deal on a nice new Bavaria 46. Can’t wait to get out there and sail on her!
5

3 years ago

review by Joe Ward

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Looking forward to our catamaran charter in Athens. Great price. Thankyou Tommy for helping us choose.
5

4 years ago

review by N. M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very responsive and helpful finding a one way charter.
4

4 years ago

review by G. G.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Load more reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 19 authority websites mentions and 0 mentions in other websites

Plainsailing.com Review

Award-winning UK-based Yacht and Catamaran Charter experts covering Greece Croatia Italy France Montenegronbsp the UK Bareboat Skippered or Cr

Plainsailing.com Customer Service Contacts

No contact details for this company.

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