Pro Shrimp UK - Freshwater Shrimp Nano Aquatics and Aquascaping - Pro Shrimp

Yes i bought filter media with next day delivery. I didnt receive it , i got refund for delivery but got information will receive my parcel on monday. I wouldnt order it at all if they wouldnt have next day delivery but they had but it didnt work plus i jad my plans to set uP new fish tank and all my plants died cause i didnt received what i needed as a substarate so couldnt set uP fish tank. One week ago i ordered fish tank and i received all smashed so they sent new one . Everything is not working properly there. I am just unhappy and wont buy there anything anymore and will also let ot know to all ny friends! That is not profesional !

Ordered from them and received a damaged item.they were not apologetic or never offered any replacement.i had to file a case to get my refund.also they didn’t refund my whole postage as they promised,communication was not the best..ive had a worse experience with them.i would never order from them again.

Phoned this company yesterday as I was having internet problems and asked them to call me back as I wanted to place an order still waiting managed to send them an email today regarding this still no response not very good communication perhaps they don't want my custom

hi placed my order on Monday evening received full delivery on Wednesday morning fantastic service. first time I've used you will not be the last. cheers Steve

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