Tennis Plaza

I used Tennis Plaza when I was in South Carolina last summer. I used them because they offered free shipping for a 72-ball bag of Tretorn Micro X pressureless balls, and they were in Florida (not so far away for UPS Ground). I would probably use them when I move back to South Carolina for my graduate school. I live outside the US and visit family in South Carolina.

I ordered 4 Nike ankle sleeves in medium. One of the boxes was marked medium but contained a large ankle sleeve. I called Tennis Plaza and they sent me a return label. They received the item back on 11/28 with my note to exchange it, but they never sent the replacement. Numerous calls to their customer service were pointless, as they kept saying they were shipping me a new sleeve but never did. Today they told me they never received the item back but the tracking number proved them wrong. Then they said the item was out of stock and that's why they never shipped the replacement. They had no idea when they were getting them in again ("sometime next year"). I told them to refund me, and I would buy it somewhere else. I do almost all my shopping online, and this is pretty much the worst customer service I have ever experienced. I will never order from them again.

Purchase a new Head CrossBow 6 racket from these guys last week and received it today. Racket is brand new and they had it listed in stock on their website before the other guys. Simple order confirmation e-mail with tracking was sent out and tracking # was accurate. Would do business again. No chance to review return policy since I haven't had to return anything yet.

Ordered 2 Babolat Custom + Hybrid Hurricane Tour 17/VS 16 String Sets from TennisPlaza. Shipped the same day I ordered them and received them in 2 business days. I only wish they had live chat but everything else worked great.

We found that this business has an active Facebook page with 7387 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.