transintl.com

Long story short.
I have four 8gb sticks of transintl ram (SUPPOSEDLY they cater to the film industry) and it always came up as 1066Mhz.
So I recently upgraded my 2012 macpro from 2.46Ghz to 3.46Ghz and was obviously expecting the ram speed to go to 1333Mhz (and yes I reset the PRAM) After much research, I took them out and tested each one at a time and even though ALL of them are transintl. com 8GB PC10600 DDR3 1333MHZ ECC, only two of them would show 1333Mhz. So I called transintl (a brick and mortar macs that state matchless service and support) and they told me to ship it to the to test. So after a whole week, the call me and transintl. com COMPLETELY dropped the ball on me. What a waste of shipping priority mail and waiting a week even though I was told a few days.
I sent the 4 sticks USPS priority mail last Thursday, they got it on Sat and said they'll run stress and other tests. And was told by their tech/warranty dept. that they would take care of me (not sure what that means, I was under the impression that would be some of compensation or adjustment or something) and have it back by Monday or Tuesday. I get a call on Wednesday saying that all 4 sticks ran perfectly at 1333Mhz, but they didn't use a mac (they only had a PC and it was sent out to someone else). And I asked well can you at least swap out the ones that I marked, that on my mac only show up as 1066Mhz and they said no, so they shipped it back and I got it last night (January Thursday 28th) and put the ones that I marked, that only show up as 1066Mhz, and low and behold it’s the same issue. I am very disappointed in this company and of course will never use them again. Finally re-bought all of my ram from OWC (which I called and mentioned my situation, and they told me that they would have just swapped out the RAM). Expensive lesson learned, just because some random company slaps a sticker on ram with lifetime warranty, doesn’t mean you’ll get true lifetime warranty service like you would from a more reputable company such as OWC.

I was trying to purchase an extra 2GB RAM for my Mac Pro but at the last page of trying to order online, I was met with the site's database being down. I e-mailed them letting them know I was trying to purchase a product from them. My e-mail signature has my phone number in it and they called me to let me know they were right on it and I can make the purchase over the phone instead.

The gentleman on the phone was very courteous and knowledgeable; it was done very fast, very painless. The product was shipped that very day. It came in at the expected date and works.

I would recommend transintl to anybody looking for a very reliable alternative to Apple's expensive RAM upgrades along with knowledgeable and fast customer service.

Although the hard drive I ordered was probably the best deal anywhere (73 GB 10K RPM SCSI drive for $150), the service was awful. The order shipped over a week late even though I received an email saying that it was ready to ship. When the order did finally ship, I was out of town and no one was around to receive the package. Delivery was attempted several times and eventually returned to the company. After several emails (at least 6 spaced several days apart) I finally received a response to my inquiry for a refund. The response was to call some guy named Mike. First of all, this should be automatic. If such a thing happens- the refund should happen without question. Second, it should have shipped when they said it would. After all, I paid for 2 day shipping- not 2 week shipping. Finally, they should be able to deal with such problems in a quick fasion. Just last week, after almost 2 months of waiting I have finally received my refund without so much as a word that they were actually refunding me. Stay far away from this company- even if their prices are cheaper.

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