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As a computer services provider, I have relied on Allstar for more than 3 years to provide me with excellent service. Having placed well over 100 orders with them, I will say that this is one of the most professional, reliable, and friendly companies I have worked with. There is always someone that answers the phone there, and the salespeople actually know what they selling. On several occassions they saved me from costly mistakes by informing me of incompatibility issues between components. Unlike other vendors that never have the parts you need in stock, these guys consistently have at least 90% of the items on hand at all times. The other 10% they have ready by the next business day. The very few errors that have been made in the past have always been dealt with promptly and to my satisfaction. On several occassions they have bent over backwards to assist me. All this, and their prices are some of the best around. That said, I would highly recommend this company to everyone.

Called at 11am PST to verify the video card I wanted was in stock and the lady on the phone said it was and if I got the order in before noon, it would ship the same day. Not two minutes after I put down the phone, I had ordered it online. Check the next day and it still hasn't shipped so I call again to find out what's going on; turns out the company is still shipping other orders so now, I would not receive the card by the end of the week. Now I paid an additional $20 for faster shipping because they couldn't process orders fast enough. Price on the card wasn't great and shipping is slow. Overall, I won't be going back. If Newegg can provide a decently-priced and quickly-shipped part, why can't Allstar?

I purchased an ATI Radeon 9500 Pro from this store a while ago and received my video card in a very timely manner in working order for 25% cheaper then all other stores were offering at the time

I Have recently purchased a Sapphire Radeon 9800 Pro. It was delivered defective and I immediately returned it with an RMA. Delivery was confired by my shipper a week ago. I have recieved no update or word of the problem being fixed even though I have e-mailed them.
UPDATE: SELLER SHIPPED A BRAND NEW CARD> WORKS ON INSTALLATION>

I ordered a video card from Allstarshop on June 8. Their price dropped by $18 before they were able to ship, but they were uninterested in giving me the lower price or cancelling the order. Their delivery was 2 full days slower than any of the four other vendors I ordered from that day.

But here's what really upset me. Their return policy states that any item (excluding certain other categories) can be returned within 30 days for a refund if not satisfied. Well, I requested a return authorization about a week later because I needed the money for an unexpected medical expense. They refused to issue a return authorization so I guess I'll just have to recover whatever I can by reselling this thing on Ebay. Their justification is a small line of fine print several pages into the item's description which states that the item cannot be returned (in direct contradiction to the storewide return policy listed on their support page).




So, here's what I learned from this order:

1) Allstarshop will lock your price but may not ship for several days. They will not refund any price drops nor let you cancel the order when their price becomes noncompetitive.

2) Allstarshop is slower than 80% of other online vendors

3) Most importantly, Allstarshop cheerfully lies through their teeth about their return policy. Caveat emptor.

I bought an ATI Radeon 9800 pro 128MB DDR after seeing their competitive price listed on pricewatch. I was leery at first, as I have narrowed my purchasing preferences to a few sites that I've been using for year. I checked out the feedback on a few sites for this shop, and felt confident enough to make a purchase. They did not let me down, as they were very professional all the way from checkout to delivery notification to packing the product for shipping. The credit for the product should probably go to ATI itself, but AllStar did a fine job of helping me find the right card and getting my purchase to me in a timely manner.

I purchased a video card for my son and one for myself. The cards were shipped the next day and arrived on the day promised. Everything went very smoothly. I will order from them again in the future if the need arises.

I orderd a 9800 Pro from them and sent my payment via mail on Dec. 15th. I never expected to receive it before X-mas and I got it X-mas eve.
Thanks guys!

I purchased a Sapphire 9500np 128 board with 256bit memory from them. It works flawlessly and more (if you know what I mean). I am very happy and thank them for a great product, prompt service, and fast shipping.

I bought an OEM Sapphire 9800NP for $238. shipped. I always shop at Newegg and it had the same card for $265. but this time I decided to take a gamble and shop at another online store. Shipping was fine, arrived well packaged. I got the 3.3ns samsung bga, flashed to the OLD 9800pro BIOS, and now I have an OEM 9800Pro for $238 : ) Really happy too! I can bench at 450/380... stock cooling.

i bought a sapphire radeon 9500 they sent it to me .it never worked i tryed it in 4 different computers .. RMA`ed it they said it worked and sent me the same card back . then from reinstalling it 20 times in different computers a resister broke on it so i rma`ed it again .they said that since it was 30 days old they would send it back to sapphire to be fixed .they got the card said it was broke sent it back to with a letter saying my warranty was vioded ,and no further rma`s were allowed .they screwed me .thats the first thing and the last thing i`ll ever buy from them ...

I ordered a ATI Radeon 9500 Pro (oem). They shipped it same day and it came on time. When i opened the box, I was surprised to see the retail box (from what i see on the site, oem's are out so they must have just sent retail) and still the same price. It's running fine and I would gladly order from them again.

I bought a Radeon X800 GTO video card from
Allstarshop.com, it was just like buying from
Newegg. E-mail confirmation, tracking number,
quick service. I would definately buy from
them again

Ordered two BFG 5900 Ultra Video cards on line 07/16/03. Placed the order and received a confirming E-Mail within minutes. The cards were shipped the same day. I received the two Video cards today 07/18/03. Cards were drop shipped so Even though Allstar is in California the cards were shipped from Florida to me in Florida. Outstanding service and the best price I found anywhere. I am very impressed and willorder from this company again in the future

I will-called a case (Antec Sonata) from these guys because they had a great price on it. The actual store location was a little hard-to-find, but they were helpful with directions. The case was fine, though I can't really comment about packaging since I picked it up.

The only complaint I had is that I wanted to order a motherboard from them, and they couldn't tell me which revision of the board it was. I E-mailed customer service about it and did not receive a response. Otherwise they seemed good.

Got DEAD card / Repeatedly Ignored by Vendor / All Negative reviews omitted ... :-(

The video card arrived completely DEAD and the vendor IGNORED all 7 of our requests for a replacement until AFTER the 30 return expiration had passed. (!!!) Been trying to resolve this ever since, without success.

Now they refuse to post my CORDIAL but NEGATIVE customer reviews. Guess they want everyone to think they are perfect. ...
Obviously, I certainly would NOT recommend this vendor!!

Bought a sapphire radeon 9600xt (256 megs) for $158, 40 bucks cheaper than all the competitors that are trustworthy. Came in a sturdy box, no damage. Card works fine so far, will update if something goes wrong. For the price of the video card, it is a very good card and would recommend allstarshop as a place to buy things from. Said it would be here on the 8th, and it arrived a day early.

Oredered an XFX 6800 GT graphics card on Wednesday and received it in Friday. It was well protected in styrofoam peanuts and the product's retail packaging was present.

I bought a Radeon 9800 from them, since I've been needing up grade my 9200 for some time now. When I got it, I had all sorts of isssues with it, I ended up sending it back and got a new one right quick. Cheap and fast, just like my...well, you know ;)

I also order a Radeon 9800Pro from them. I have dealt with the company in the past (2 1/2 years ago) and back then their prices weren't the lowest. They seem to have improved much since then, however.

Anyway, in regards to this purchase I'm quite satisfied. Product was as listed, and packaged well too. The shipping was a bit slow(about 5 business versus the 3 days of Fedex saver(west coast to east coast)), but that was due to UPS who is slowly becoming reknowned for being slow to deliver. They have other choices for shipping and I recommend choosing one of those. I will certaintly continue to use them in the future.