3.9 / 5
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Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 0 mentions in other websites
Based on 217 reviews
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Bespokeindiatravel.co.uk Review
Experience India Live the Experience India is so much more than it039s monuments- explore and discover India by bike foot air horseback or river Meet the local artisans enjoy he multi-faceted cuisine volunteer you time for a good cause or embrace the colour vibrancy of the country with photography tours
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Last update: Tue, Sep 7, 2021 7:16 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The whole trip went very well. In particular, the Assamese company whom he engaged for the majority of the trip was outstanding. We're not sure how it was arranged, but we ended up with the boss of that company as a guide and he was brilliant. He was good company - friendly with a great sense of humour – and very knowledgeable on the area, and he dealt calmly with the inevitable minor adjustments en route. Possibly because he was the boss, we seemed to end up with the best rooms in every hotel. Certainly, except in two cities where the choice of hotel was very limited, the hotels were far better than we expected, some being positively luxurious. The separate guide we had in Kolkata on our way in and out of India also went out of his way to meet our needs, and he packed a lot into the relatively-short time we had there.
Two comments. First, Sanjay's tour dossier wasn't packed with glossy pictures, and because it was a relatively-new area, in a couple of places the description of sites wasn't wholly accurate. However, that didn't affect the success of the holiday – and remember, you can pay a lot more to get a glossy dossier! Second, we were given the telephone number of the wrong guide in Kolkata, so when we missed a connecting flight in Dubai on the way out, our texts warning the guide we were on a later flight never got through. However, it was all sorted out in the end, and we don't think these small points warrant dropping our rating below 5*.
The North-East states we visited (Tripura, Manipur, Nagaland, Assam and Manipur) were all different and very interesting, and we'd recommend them.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
It all seemed very complicated but the arrangements worked seamlessly. We were met at each new location by the local representative, and then our guide for the duration. In between our drivers looked after us and skilfully negotiated the Indian road system. At stations bags disappeared to be found above the seats in our allocated carriages. Likewise, at the destinations in reverse. The combination of hotels that Sanjay had arranged were truly delightful, and ranged from Heritage, Homestay to Five Star. Through doing this we met some lovely people, both fellow travellers and Indians. We have never stayed in a hotel bedroom with our own minstrel’s gallery as we did at the Dera Mandawa in Jaipur. And who could ever forget the witticism and wisdom of our host Mr Singh.
We came across larger tour parties in Shimla and Ranthambore, but somehow, they were missing the true India that we were seeing with our combination of drivers and guides in our own vehicle. At each stage of our journey we were contacted by Sanjay's man in Delhi who ensured that all flowed as it should. In that way we were even able to adapt arrangements as when Trump decided to visit the Taj Mahal, and Agra suffered the inevitable lock down. With some deft footwork we were able to get clear before he arrived.
When Sanjay outlined his ideas for our 18-day adventure I was concerned that it may be beyond our budget, but it was not. In fact, the same tour (hotels and all) when priced by Audley was double that sought by Sanjay. Others we discussed this with over dinners were paying a lot more than us.
We found India fascinating. Each location we travelled to different from the rest. The guides were courteous, knowledgeable and humorous. The drivers both skilful, and caring. Thank you, Sanjay, for showing us your country in such a professional and organised manner. We shall be back in contact to see more.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We were lucky enough to spot a tiger and a leopard during our game drives in Ranthambore, and the Golden Temple in Amritzar was as stunning as the Taj Mahal. The forts, palaces and temples were magnificent and every day we learnt so much of this amazing country. I can highly recommend this trip and will be using Bespoke Travel again, when the opportunity arises.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
However, as our tour was set to go from March 4-29th 2020 I think we can all imagine it was not able to go as planned. Starting around March 9th, we were in daily communication with both Sanjay and Sachin (based out of Delhi), rearranging and changing our tour to accommodate potential Covid19 issues. While our tour ended up being cut short, and we flew back to Canada March 19th, I was highly impressed with their ability to make quick (and never-ending) changes and get us to Delhi for our last-minute flight home.
We will have to return someday soon, as our experience of India was amazing and far too short, and I will definitely be using Bespoke again.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
From the time of booking until our departure, Sanjay was able to tweak our booking, and on two occasions changed our itinerary for us, due to flight changes and also the addition of an extra person. Nothing was too much trouble, and the hotels, sightseeing and guides which were selected by Bespoke India Travel were perfect - and of the very highest standard.
Once in India we were put in touch with a local team, led by Deepika who was also fantastic. She met with us in person twice to check details, and even tracked down my son's lost ipad in Delhi! She made changes to restaurant bookings (even managing to get us into the best restaurant in Delhi with our 5 year old!), checked us in ahead of arrival at our hotels and was on hand for every little detail. The individual region specific tour guides, and our driver Vinay, were amazing - knowledgeable, professional and most importantly flexible to our needs.
The whole experience was exceptional. I have no hesitation in recommending Bespoke India Travel, and will definitely be using them again in the future for another trip to India.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Extremely well organised trip from Sanjay at Bespoke India Travel in UK and locally in India. Sanjay put a lot of effort into working with us to ensure our plans and ideas all came together and repeatedly tweaked the itinerary for us. We ended up with a very individualised trip involving a lot of logistical planning and just about everything went to plan - any minor hiccoughs were promptly dealt with by the Indian agent who also contacted us several times to ensure all was OK. There were inevitably long drives in Ladakh but the mountain views were spectacular and made them well worthwhile and very much part of the experience. We were particularly impressed with all our drivers who took really good care of us throughout, ensuring we always had water, stopping whenever we wanted for photographs or refreshments and checking we were happy with our accommodation.
The contrast between the mountains in Ladakh, sightseeing in the cities of Rajasthan and some wildlife spotting made for a very varied and enjoyable trip.
Accommodation generally exceeded our expectations. We particularly enjoyed the camps in Ladakh and the smaller family run hotels and homestays.
Sonaugi homestay and Shapurah Bagh were our favourites, both in beautiful settings with excellent food.
Our one minor criticism was that local city guides that were arranged for us could be a bit pushy in taking us to visit a “cottage industry” centre where they obviously earned commission.
We thoroughly enjoyed the entire trip and would definitely recommend Bespoke India travel who have an in depth knowledge of India.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
An excellent customised two week birding trip to Kerala and the Western Ghats. Accommodation was superb whether at sophisticated tea estates or at birding homestays and the penultimate relaxing day on a backwaters river cruise was the icing on the cake. Wide range of food available and excellent cultural and birding guides at each venue. Our driver/guide (Bharath) was exceptional (and has now become a bird watcher). A wonderful experience with over 180 bird species seen (as well as mammals). I would not hesitate to use Bespoke India again and can thoroughly recommend them
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
We will never forget the Taj Mahal, Agra Fort, Stepwell, Jagdish Temple to name but a few. We must thank Sanjay and his team at Bespoke India Travel for making our holiday such a memorable one
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 7 authority websites mentions and 0 mentions in other websites
Bespokeindiatravel.co.uk Review
Experience India Live the Experience India is so much more than it039s monuments- explore and discover India by bike foot air horseback or river Meet the local artisans enjoy he multi-faceted cuisine volunteer you time for a good cause or embrace the colour vibrancy of the country with photography tours
Bespokeindiatravel.co.uk Customer Service Contacts
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4 years ago
review by Rhona
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)