4.1 / 5
Trust Score
3.6
Reviews
5
Social
5
Featured
3.5
Technical
Is blueprinthomes.com.au legit?
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Reviews Analysis
25
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 25 reviews
Smart.Reviews
4.1
25 reviews
Blueprinthomes.com.au Review
Blueprint Homes are leading new home builders in Perth WA 10x Customer Awards Best Service Display Home Kitchen Get Free Custom Home Design
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Last update: Mon, Dec 5, 2022 12:04 PM
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
PS. I know Blueprint will come back and make a token response to my complaint and do nothing. This appears to be how businesses work nowadays.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
So far no issues with the building, looks good quality, trusty work.
Customer service and support is great and friendly character, excellent Support and Patience, we never had any problem with the Customer service they support more than what we expect totally their service is Awesome.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Any how any builder that thinks a sagging roof, glue no longer holding is acceptable after 8yrs is definetly one to becarful of.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Well all was good when all was going well but the the wheels fell off it went bad fast
It was like they did nt want to know me .All of a sudden I had a new supervisor and then another with a total of four by the end .I was not sure if they were leaving or being moved from my job but either way I just wanted my house built
The cupboards were instaled but the pipes were leaking so they had to replace them but they only half replaced them and tried to match the joins .This along with really bad tiling to my bathroom next to my bedroom pushed me over the edge.
They just dont admit there wrong ever and I had to move in and take the house as it was as I was paying rent and the loan
Ive been speaking to them about fixing them and im getting nowhere and I am not happy
Nothing at all and I mean nothing
Very poorly built and poor service
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Tones of promise which u can't get & very slow moving progres
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Management of the build was great, I was informed of everything via email or phone...
The quality of the of everything that went into my house was 100%, extremely happy with the it all...
Thank you Blueprint :)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
He advised that the things we pointed out that needed fixing would be done in the next few days for our hand over ten days later. Two days before the house was due to be handed over and still not one thing had been fixed or corrected. They tried to tell us we wouldn't be having hand over to which I sent another complaint email as we had flooring, carpets and blinds going in in the following days. They handed the house over and said they would complete everything in the next week or so. We got there and put the key in the front door and the keys didn't work. It took over a week and emails everyday to get someone out to fix this so we could use our front door. The bolt lock on the door leading into the house from the garage still doesn't work, we've been in the house nearly 4 weeks now and no ones been out to fix it. The kitchen bench was covered in scratches as it was not looked after and everyone dumped their tools on it, this also hasn't been polished as promised. The fences and gutters were supposed to be cleaned as they're covered in concrete. This hasn't been done. Our flooring guys had to check the concrete to lay our wooden flooring down. They informed us the slab needed around $700 worth of work done to it as it was in such a bad condition. Blueprint refused to pay for this. After another complaint and a complaint from the flooring people to Blueprint, to their credit they paid half and their concrete layer paid the other half. Why did I pay $23,000 for a concrete slab that was in such a bad condition that flooring could not be laid?
I'm constantly sending emails to follow up these issues and I either get no reply or they say they're looking into it. I would never build with Blueprint again, nor would I recommend them to anyone I know. The service is appalling as is the way my house was handed over.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Overall our experience of building with Blueprint Homes was very pleasant and we certainly would like to recognise the staff involved in making this happen. We certainly will recommend BPH to our friends.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
I would like to take this opportunity to mention a few hiccups along the way, this is not to pick on the people involved but rather to improve the process so future customers will not experience the same, besides one of its brand promises is to make the building journey as stress-free as possible. So here it goes, firstly, the finance process was not a smooth as I expect it to be - 1) The conditions of the bank loan, the LMI for instance, was not explained thoroughly to us 2) variation not being accounted for the loan amount to the bank, I ended up paying it in cash - it was a small amount (as pointed out by the Finance Agent) but still it stressed me during the holidays last year. I found the finance agent rather unfriendly and offensive (could be his personality, I do not know). Secondly, the PPA conditions were not extensively explained giving us a shock that we are responsible for checking if we have a communications pit available. I reckon it was also a shortcoming on our part but since we have zero experience in building,we expect that the land is checked when it was offered to us. Thirdly, misinformation on the inclusion of a kitchen cupboard - all the while when we were discussing the house plan I thought there was an overhead cupboard included only to find out that there is none - only during the signing off of the final house plan. I had to let it go since the loan has already been approved by the bank and I have to pay an additional $2,000+++ should I push to have very small overboard cupboard installed. And lastly, during the last weeks of construction when we visited site, we still saw the excess bricks piled up in front of the house so I quickly emailed that we wish to keep them only to receive a response the following day advising that the bricks have been collected already. I asked why were we not notified during the last progress update, I was told that site clearing was not part of the progress update and that it was owner's responsibility to inform if they wish to keep the excess bricks ahead of time. It was frustrating since it was part of what we paid and an email notice of site being cleared would have mitigated the issue. Also, I do not think it would be too much of a hassle to return the bricks to site since clearing happened just a a couple of hours ago after my email was responded.
Despite the above, overall, our first building experience was pleasant. I have recommended Blueprint to my friend whose house now on construction stage and to another friend now being assisted to secure her preferred land. Given the opportunity to build in the future, I will still go to Blueprint Homes (just hope by they fixed their referral rewards system soon).
Thank you Blueprint Homes.
- ANA
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Everything - within price range, quality workmanship and features, efficient and friendly staff, the list goes on!
Doesn't apply
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
On the other hand our Blueprint Sales Rep Jason for our Argyle was professional, knowledgeable, and very helpful all the way...and not pushy.
My Prestart Lady Regina was also very helpful, from go to woe.
The slab is now down and the walls are going up, the Tradies seem most competent, all seems to be going like clock work, Their communication for client liaison has been very good thus far with Cassie, as I get emailed when needed. So over-all dealing with this company has been very good and professional, thus far.
I would highly recommend Blueprint Homes, as the ratings generally show by their other clients.
Will hopefully keep positive postings...As we go, fingers crossed.
Everything seems to be on track so far
None to report so far
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Blueprint Homes went above and beyond to provide the best service to us with our first home. We received so much more than we expected - all people we worked with were genuine, caring and worked with integrity. Our queries were always promptly replied to in a courteous and professional manner, and our Client Liaison Officer always went the extra mile to help us achieve the build in our tight timeframe. The quality of the build was impeccable and the final costs ended up being a tiny bit less than our estimated cost. We honestly could not be happier.
A massive thanks needs to to go Nick, Sonya, Eden, Peter, Debra and the InReach Finance team who were suggested to us by Blueprint Homes. We could not have achieved such a perfect home without their assistance along the way.
We would definitely recommend Blueprint Homes to our family and friends - it's the least stressful experience we've ever had!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The regular updates that Blueprint provided us, from the time we signed up until the day we got our keys was very refreshing! These updates along with the quality and standards that Blueprint provided ensured we received an amazing value for money experience.:) We couldn't be happier!!
All up it took just under 11 months from the time we signed up to the day we got our keys.
We had people building around us that kept asking us why our house was being built so much quicker than their house. We are extremely proud of our new home. :)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
During the process building of my house I had never meet anyone from the BluePrint Homes. Everything done online, by phone, and email. I was a bit nervous how's my house will look like, its going to be good house or not, but after I received a key I am very happy and satisfied with the result. Thank you for your patience Blueprint !!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Blueprinthomes.com.au Review
Blueprint Homes are leading new home builders in Perth WA 10x Customer Awards Best Service Display Home Kitchen Get Free Custom Home Design
Blueprinthomes.com.au Customer Service Contacts
No contact details for this company.
Share the company's rating
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1 year ago
review by ZhaoxingTong
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)