Brightstore

I placed an order on 4th January 2021

They sent me an email on the 12th January 2021 stating that the order was on its way complete with Royal Mail tracking number

I sent the sales department an email on the 21st January 2021 stating that I had not received my order and that the tracking number that they issued was not recognised by the Royal Mail tracking service, they did not respond

I again emailed the sales department on the 28th January 2021, they did not respond

I telephoned on 25th January 2021 and left a message, they did not responded

I again telephoned on 2nd February and left a message, I also confirmed this call by email to the sales department and again they did responded

I sent a recorded delivery letter on 8th March 2021 which they signed for, again no response, no goods received

I will leave you to come to your own conclusion

Be careful !! they are a gang of bandits, placed a delivery of 30 lamps in July. Never received anything, never even reply to my emails. Lamps were paid. Unacceptable, order elsewhere !!

My order of 5 led bulbs arrived on time but 1 bulb was the wrong colour temp 2700K rather than 6400K. Needs a bit more QC.

Placed an order a week ago and according to the website, items are processed and shipped within 5 business days. I emailed 2 times but no response. I will not irder from this company again and will report my payment as fraud in the next 48 hours if I do not receive a response.

Bought 3 dimmable led b22 10 watt lamps.
Work fine and match very well for brightness.
Sensible price and good delivery time.

We searched online and found that this business has an active Facebook page with 8 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.