illumn.com

Ordered some batteries on Sunday night and was able to pick them up the next day (Monday).
Email communication saw simple and straight forward.
I'm sure I'll buy from them again.

I wanted to get some new lights (one specific Olight model + others that I really dont need...I'm a flashaholic) before the weekend.

Upon reading other reviews, I decided to email the store to make sure that they had the model I was looking for in-stock and that they'd open at noon (since I was driving 30 minutes in on my lunch break). They had it in-stock, so I made the trek.

I arrived at 12:20 (gave some leeway)...sign on door read "closed", interior lights were off, and the door was locked. I called the store, no answer. I emailed and asked if someone was coming in soon. Got a response at 12:30 that said, "yes, come in". I walk up to find the sign changed, door unlocked and lights on. Opening 30 minutes late...not a good start.

The first guy that helped me was nice and allowed me to play with all of the toys (they have everything out for you to handle!). Within 10 minutes or so, the owners showed up. I dealt with Calvin who was knowledgeable, helpful, and accommodating. Ended up leaving with a few lights, batteries, and accessories.

Moral of the story: I wouldn't hesitate to buy from them again. Great prices, easy location, helpful staff...but EMPLOYEE PUNCTUALITY would make this a 5 star shop!

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