3.3 / 5
Trust Score
3
Reviews
1
Social
5
Featured
4.5
Technical
Is chillderness.co.uk legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
5
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Based on 41 reviews
Smart.Reviews
3.3
5 reviews
Mamma
1
1 reviews
Trustpilot
4.5
35 reviews
Chillderness.co.uk Review
Discover one of our remarkable houses in France or Wales and book your next holiday Chalet F’Net is a deluxe Alpine retreat above the pretty village of Saint Gervais-les-Bains Red Kite Barn is a meticulously restored barn in its own forest and Red Kite Tree Tents were the first of their kind in the UK
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Last update: Tue, Sep 7, 2021 7:30 AM
1. There was dirty washing left in the washing machine
2. Boxes of owners' items left in the hallway
3. No PAT testing of appliances, causing the electricity to trip numerous times
4. No fresh towels and no visitor instructions
5. The floor of the kitchen was broken and hazardous, with numerous kitchen drawers also broken
6. The kettle was broken
7. The barbeque was filthy, having not been cleaned in months and as such was unusable
8. The WiFi router was left in the box it came in for us to set up
The property's website is, unfortunately, a classic case of taking disingenuous close-up photographs that do not give a full angle on how incomplete this property really is.
Whilst some of these problems are able to be overlooked, the attitude of the property owner, Anjana Devoy, cannot. The owner seems hasty to give out personal details of clients, a problem seemingly experienced by other customers of her on this platform.
Anjana seems unable to concede, or apologise for that matter, for a single mistake she has made. The replies to reviews she leaves on this website instead portray a rather shocking belief that it is the 'world against me', instead perhaps that her properties aren't how she listed them.
To add insult to injury, Anjana Devoy has made a mockery of the government's lockdown laws, and of the NHS. She encouraged potential customers to break regional laws, put in place to protect lives, in order that she could make more money. Any complaint made by Anjana that the lockdown has brought difficulty upon her business should be considered cynical. Anjana refused to pay refunds to those who could not attend her properties, received a rather large government grant, and I understand then illegally went to stay at one of her properties during a time period when it was booked by a customer! Perhaps HMRC should have a look into how their COVID relief grant was spent.
I would highly recommend any potential customer researches these properties before booking. Anjana Devoy has shown herself as incapable of having a truthful and genuine discussion with customers and instead reacts aggressively and inappropriately to what is rather deserved criticism. Be prepared to receive a product which is nothing like what was advertised, and then instead of being given a refund, being told it was entirely your fault, or that you were 'stressed'. Anjana Devoy will, without doubt, respond to this review as she did to all the others, in a completely childish manner, perhaps caused by the stress of the legal cases raised by other unhappy customers, closing in around her?
#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)
The campsite kitchen was well equipped and there was plenty of wood for the fire. We spent the night cooking steak, potatoes and corn on the campfire (which was DELICIOUS), drinking whiskey and watching the stars between the tree canopies.
The tree tent warmed up quickly once we got the wood burning stove going, and was really fun to stay in! There's a handy book about the tent to read, which isn't kidding when it says you will continue to feel the rocking motion for a couple of days after!
We stayed at a Michelin restaurant near Monmouth the next day, but on reflection I wish we'd stayed longer at the tree tent instead.
We will definitely be booking to stay again.
Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites
Chillderness.co.uk Review
Discover one of our remarkable houses in France or Wales and book your next holiday Chalet F’Net is a deluxe Alpine retreat above the pretty village of Saint Gervais-les-Bains Red Kite Barn is a meticulously restored barn in its own forest and Red Kite Tree Tents were the first of their kind in the UK
Chillderness.co.uk Customer Service Contacts
No contact details for this company.
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Yet again, breaking more lockdown laws and travelling to their property for pleasure.
It would seem that if you are either working for the amazing NHS or GAY then this business is NOT the one to be booking with....what a pleasant lady Anjana Devoy-Williams is (Google her name)
This in addition to her fake reviews, namely Melanie Condon who gave a glowing 5 Star review and funnily enough her Instagram page is registered at the same address as Chillderness Ltd.. then there’s Adam D’Souza who wrote several glowing reviews on Google and he runs a company called ‘The Commons’ and guess what ... ‘The Commons’ is also registered at the same address as Chillderness Ltd... the list goes on, and on ... or maybe you will think this is just Balderdash (Limited) Anjana ? ?
Quote from The ‘lovely’
Anjana Devoy-Williams to another holiday cottage rental company discussing our request for a refund .....
'The gays have left yoh 5 star reviews because you refunded them but if we had worked together maybe we could have done half each'
UPDATE:
We have just received a very convoluted ‘offer’ of £1,000 refund of the £1,950 total we paid to owner for a 7 nights stay at Red Kite Barn Wales over Christmas Lockdown and the signing of an Non Disclosure Agreement and redaction of our feedback, which was politely declined - So in essence WE paid for the owners and their friends to enjoy Red Kite Barn over Christmas Break
2 years ago
review by sbrownell
#delivery(1/5) #price(1/5) #quality(1/5) #refund(1/5) #customer service(1/5)