3.4 / 5
Trust Score
2.1
Reviews
3
Social
5
Featured
5
Technical
Is davidlloyd.co.uk legit?
- Many trusted websites are linking to this site
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Instagram account found with large audience
- Business is mentioned on Wikipedia
- Linkedin account found with large audience
- The company has an ANDROID app
- The company has an IOS app
- We found several negative reviews about this site
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Based on 5126 reviews
Smart.Reviews
3.4
30 reviews
Mamma
5
1 reviews
Sitejabber
1.33
3 reviews
Trustpilot
3.6
5092 reviews
Davidlloyd.co.uk Review
David Lloyd Clubs offers premier gyms and fitness clubs across Europe Find out more
Davidlloyd.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Wed, Mar 9, 2022 3:34 AM
Avoid at all costs. Good luck to anyone who is currently trying to get out of a contract
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I came with the intention to join the club, but the sales manager Jenny was very aggressive and unwelcoming that I have changed my mind
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
The day started no differently to any other, myself and Brie were sat in the hot tub, perfectly positioned in order to make the most of the jets and therefore turning the oversized bubble bath into a communal sex toy. Little did we know that we didn’t need to make the most of this generous service as shortly after we amerced ourselves into the spa, we were joined by the entire starting 11 of a well known football team. Again, I can’t disclose which team for legal reasons #Gagging #Gagme #Gagged.
10 minutes after these good looking men of meat and muscle entered the spa area I was bent over the side of the tub with two parked in the back and one in the front. Sure such an event is formally known as a bukkake but to me, I simply called it Tuesday. I just about managed a poke from each pork chop before a rather infuriated security guard ran in to break up the party. Sure, I’ve since acquired a life time ban from every David Lloyd health club on the planet but to be honest, since their cancelation policy makes it harder to leave a contract than a party at Michael Barrymore’s house I see it as a lucky escape.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
What a shame it was better managed by virgin active and I thought their service was disgraceful!! DL just take it to the next level. Incompetent and rude staff. Just because you spent money redoing the club doesn’t mean your customer service should decline.
It’s all happy smiles and constant harassment when they want your money and want to sign up but when it comes to cancelling (and) within your legal rights they ignore your calls, your emails don’t get answered I could go on but I’m sure judging by the other reviews I’m not the only one who has dealt with this experience. I will say though head office staff have their head screwed on and actually get the job sorted.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Tried to charge for a 3 month old baby to use their pool - which was a joke!
Aggressive sales staff which makes customers leave in droves! Changing rooms filthy and need a good scrub but with constant staff turnover - this never happens!
Joke of a company!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Toilets smell, spa is as we speak diabolical. Massively overcrowded, parking a nightmare at any time and you will get lied to by the sign up team.
If you have another option, take it. Wish I hadn't joined.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Before I joined the gym i asked them if it was ok for me to cancel my membership as I was having problems at work and may have to leave my current position in Birmingham. The sales woman told me that this will not be a problem and my membership will be cancelled.
I left my job at the end of August 2019, however I had not yet informed David Lloyd because I was having health problems.
In November I had surgery in both of my eyes and was told not to do any exercises of physical activity. I called David Lloyd and explained about my eye surgery and that I am no longer working in Birmingham. She told me to send her my p45. I sent her the p45 and cancelled my direct debit.
As soon as I cancelled I began get lots of calls from them every day. I explained that I have already sent my p45 but it appeared that they weren’t going to accept that.
In January I was rushed in an ambulance for aerial fibrillation and other heart issues. On 27 January I had a heart surgery. I was told not to do an physical activity for at least 8 weeks. I was having breathing issues and found it difficult even to talk.
David Lloyd forwarder my account to a debt collection agency called ARC and then I began to revive threatening letters. This made me get even more stressed considering that I was told to keep my stress levels to a minimum.
ARC demanded that I pay the full 12 month contractual payment of the remainder of £586. I have been off work since my surgery and have been extremely stressed with the way I was dealt by David Lloyd.
Since joining David Lloyd I have only managed to attend about 3 times.
After receiving numerous threatening and rude phone calls, on 18 March 2020 I have cleared the total sum of £586 as I do not wish to have an impact on my credit score. I have never been so disappointed in a company.
David Lloyd are not interested whether your health condition is permitting you to attend the facilities or not. I wish I had never joined and will advise people to join another club.
David Lloyd are only interested in money and not your health. Please do not consider David Lloyd.
I have paid them over £800 for the membership. They do not care whether you have a surgery or your health has deteriorated.
I am absolutely disgusted the way they treated me and do not wish anyone to go through this traumatic experience. When you have a heart condition, these kind of threats only deteriorate your condition.
N Williams
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I have just left David Lloyds Harrogate. Unfortunately the management is absolutely diabolical.
After so many years (since 2005)being a member at The Academy. no one bothered to even ask why I was leaving.
I sent few emails to the General Manager who did not bother to reply back.
His assistant manager Vicky is very unprofessional and I felt rather upset they way she talked to me.
Don’t think they care.....
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I took the decision to stop using the club on the 2 March after discovering there is no sanitising hand gel anywhere in the club.
The formal letter from the area manager stated that irrelevant of hand gel availability or not I am bound to the contract.
I wanted to suspend my membership and then cancel after 3 months so I don't have to pay the full membership for 3 months but they are refusing to do this.
Stay away if you can. The treatment of their customers is appealing.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites
Davidlloyd.co.uk Review
David Lloyd Clubs offers premier gyms and fitness clubs across Europe Find out more
Davidlloyd.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
2 years ago
review by JasonClipper
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)