Discount Dance

4.2 / 5

Discount Dance

discountdance.com
17 Reviews
4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

3.2

Reviews

5

Social

5

Featured

4.5

Technical

Is discountdance.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

17

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0

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0%

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Trust score (3.7/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 43 authority websites mentions and 5 mentions in other websites

Based on 36 reviews

Smart.Reviews

4.2

17 reviews

Sitejabber

1.4

15 reviews

Trustpilot

3.4

4 reviews

Discountdance.com Review

Biggest dancewear mega store offering brand dance and ballet shoes dance clothing recital costumes dance tights Shop all pointe shoe brands and dance wear at the lowest price

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Last update: Wed, Mar 9, 2022 1:07 AM

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Discountdance.com Reviews & Complaints (17)

I ordered dance shirts two weeks ago, which I thought would be plenty of time to receive the order. The next business day after ordering, I got an email saying my card was not going through. So I called them, verified my information and they ran it through again. The same thing happened the next day, so I called them and tried using a different debit card - again, same problem. Then I called my bank to check to see if there was a problem on my end. The bank said that they hadn't even been trying to run my card through. So I called one last time to tell them what my bank said - they put me through the exact same process and said they would call me back if there was a problem processing. After two days, I received no call, but got the same email. I finally got fed up with it and ran a credit card through instead... but still waiting to see if I get the same email. I need these costumes in a week and now have to express order them.
2

3 years ago

review by Brittany1496 D.

I paid extra for 5 day shipping, and it didn't arrive in 5 days (so I had to scramble to buy something else), and they refuse to refund the shipping cost! Last year my business partner placed an order right after i had placed an order, and they automatically changed the shipping address I had put in for my order to the one she used - didn't even ask about it - so my costumes ended up in Indiana instead of Tennessee! Multiple times I've ordered items listed as "available" only to receive an email days later saying the items are backlisted. They're just not a reliable source for dance needs any more! And their customer service reps always manage to blame the customer instead of helping. I'm through with them! Too bad too, since I own a 400-student studio!
1

3 years ago

review by Emilybmasters U.

I have been a loyal DDS customer for years, however....never again! I placed an order on-line and the total was appox $62. and that amount was on the printed order sheet. When I went on-line the next morning to check on the order, the total was now $78, and when I checked my bank acct, they had charged me $155!! I have now spent about 6 hours of my Christmas vacation just yesterday trying to fix this mess. I have been to my bank 3 times, and been on hold with DDS for hours waiting while a customer rep "talks to a supervisor" ...... NO HELP!!!! I had to rustle up an extra $100 to ballance my acct, and DDS still will not fix this!!!! As of now DDS owes me over $100 and they want a letter from my bank prooving the amount......do they not have a financial dept who can see how much THEY STOLE FROM ME!!!!! aS SOON AS THIS ORDER ARRIVES IT IS GOING BACK AND I PRAY THAT ALL OF US TAKE OUR MONEY ELSEWHERE AND DDS IS NO MORE!!!! i SHOULDN'T HAVE TO FILE A LAW SUIT AGAINST DDS JUST TO GET MY MONEY BACK, BUT i AM SO ANGRY THAT i JUST MIGHT DO IT!!!! ps....hey DDS.... I am the ballet teacher at 6 las vegas studios..... say good bye to business from 173 students in vegas!!!
1

3 years ago

review by Lulu7 B.

I am a first time dance mom and I ordered the whole outfit setup for two of my girls. I ordered their ballet slippers as instructed on the website (which they NOW tell me that they don't honor what the "vendor" puts on their site) so I ordered one size smaller than her street shoe. I could barely get them on her. So I called to find out where I go to print a return label, as I was ordering based off of their recommendation. She tells me, "Yeaaaaa we don't cover shipping..." I am like seriously?! The slippers were $12.95. It will cost that much to send them back! She said, "Yeaaaaaaa it is your cost, not ours." I have never dealt with an online company that didn't cover a return shipping label in case of a return!!!! I am done with discount dance, just as quickly as I started. The items that I ordered were cute, and since my girls are young, their classmates will be too, meaning they may want to know where I purchased the items. I will tell them to NEVER purchase from discount dance.
2

3 years ago

review by Misskerrimac R.

I ordered two leotards and they said they were in stock on the page, while I got an email AFTER I already paid and ordered them that one item wasn't in stock but I was still charged the same amount for shipping. They even didn't give me a chance to edit my order or cancel it because they didn't have what i wanted. Horrible! Never again!
2

3 years ago

review by Amandaclarke352 D.

I am a teacher who placed an order over $2000 on September 7th for all IN STOCK items and I have yet to receive my items. I have contacted customer service 4 times via email and all I was told is that it is their busy season. After 3 weeks I called and spent 34 mins on hold until I could speak to someone. At this point I was told that 1/2 of my items were on back order and they don't have an estimated time in which they would arrive. The items that were in stock showed a request to to sent out separately over 2 weeks ago but" it must of not gone through". They told me "fingers crossed" they would arrive before December, all of this because they had a "glitch" in their system. I was told its not every order, just 3,000 orders that were accepted in a certain time period. I have been a loyal DDS customer for over 12 years and I could not be more disappointed with the lack of accountability, customer service, shipping, and the entire management of this situation!
2

3 years ago

review by Amybelknap J.

I ordered Saturday, paid for rush processing and expedited shipping to get my items delivered by Friday for a flying trapeze show Sunday. Online my order was shown as still processing on Wednesday so I called the customer service number and it just rang and rang. Same thing happened on Thursday. I finally get the message to wait on hold on Friday and it said 13 people were in line ahead of me and that it would be 10 minutes. I waited. Over 24 minutes later someone finally answered and told me that there was a problem in the warehouse a few months back with inventory not matching up correctly in their system. So they said they would ship some of the items I needed overnight which meant I would not have gotten them because they wouldn’t do a UPS Saturday delivery. I would have only received half the items I ordered for my costume and they wouldn’t have shown up in time anyway. Sadly this isn’t what I would expect from one of the largest online retailers of dancewear. For now on I will order from dancewearsolutions instead of discount.
2

3 years ago

review by Nikkih2oh D.

Only 3 weeks to get the wrong size. Like most companies they will over promise and under deliver. They offered to send correct size for Saturday delivery. I accepted the offer. Today is Monday I still have no shoes for daughter who just performed two dance with dead pointe shoes. Her feet hurt. Thanks Discount Dance.
1

3 years ago

review by Brucepinckney S.

I purchased two leotards for my 10 year old. She tried them on and one did not fit, so we returned it immediately. I checkcked the status two weeks later and was advised the leotard was received on 1/28/18 and would take two weeks to process. Afternot hearing anything further or seeing a refund, I called today. They informed the item could not be trueness because it had a spot on the crotch area and the item was returned 2/7/18. I was completely floored and degraded. They offered a discount but I declined be because they have lost my business.
2

3 years ago

review by Pinkmom J.

I ordered the first day of October saying my item was in stock. To end yo getting emails sayid. 2-4 weeks I said ok. Then again another email stating another 2-4 weeks and then another. They told me it would be in on time for my daughters nutcracker. They lied and ruined her experience! Now we have no ballet slippers.
1

3 years ago

review by Dlyons82 X.

I ordered some kick pants for my daughter from Discount Dance Supply via Amazon. Strangely, there is no way to leave a review for the product, so I’m leaving one here. The product page shows a bunch of photos and there are plenty of colors to choose from, but there is no way to know which color is which when you are ordering. I ordered turquoise and I guess now that maybe I needed teal. But if you click on a color, it does not show you a matching picture so you’re just guessing. And I guessed wrong. Not worth returning them. Sent them a message about changing their product page and showing labeled photos of each color. Maybe they will fix it. If not, good luck.
1

3 years ago

review by Noinod5 K.

They will be out of business in 1 year. Paid $36.15 for 2-3 day shipping. Took 4 days. These small companies wonder why Amazon is eating their lunch!!
1

3 years ago

review by Rodgerscanada Q.

I purchased 2 leotards for $7.77 each. The total they charged my card was $28. Someone explain to me how shipping costs $11 for two tiny children’s sized leotards? The sale associate that I talked to online was completely rude and made it seem like everything was my fault, “I’m sorry about the confusion on your end”. I wasn’t even being rude to her, I was asking why it was so expensive. Whatever. I won’t be shopping from this store again.
2

3 years ago

review by Sabrina26868 U.

I ordered my daughter's very expensive pointe shoes that she's in desperate need of replacing. I carefully checked to be sure they were in stock before ordering and what the estimated ship time was. All seemed in order so I placed my order. It's now over a week later and I began wondering why I haven't seen a "shipped" email. When I pull up my order confirmation, I notice there's something else in ADDITION to the 3-8 business days estimate included on it. It says my item is in stock, available for shipment, but has been downgraded to Ground Shipping and will take 9-12 WEEKS!!!! Insane! And even though it's still marked "Preparing for shipment" in their system, the order states that they're unable to change (cancel) the order. I have never in all my years of shopping online had shipping changed AFTER I successfully placed an order. And the idea that someone is going to wait 2-3 months for an item that is supposedly in stock is ridiculous! I will be complaining far and wide and letting our dance school know so they can stop recommending them.
1

3 years ago

review by Wendymcintosh W.

I have no complaints about the products, but I paid $37 for 2-3 day shipping and it got to me slower than the 3-8 day shipping. When I complained, all they said was "sorry". Don't waste your money on 2-3 day shipping.
1

3 years ago

review by Bonniegivens Q.

After five weeks of waiting cancelled my order. No replies to my emails.
1

4 years ago

review by Deleted User

We found that this business has an active Facebook page with 211385 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 43 authority websites mentions and 5 mentions in other websites

Discountdance.com Review

Biggest dancewear mega store offering brand dance and ballet shoes dance clothing recital costumes dance tights Shop all pointe shoe brands and dance wear at the lowest price

Discountdance.com Customer Service Contacts

No contact details for this company.

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