Electrical Marketplace

3.8 / 5

Electrical Marketplace

3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.7

Reviews

2

Social

5

Featured

4.5

Technical

Is electricalmarketplace.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 660 reviews

Smart.Reviews

3.8

18 reviews

Mamma

4

62 reviews

Sitejabber

4.7

580 reviews

Electricalmarketplace.com Review

Electrical Marketplace Has More Than 30 Years Of Experience Providing Commercial LED Lighting Solutions For A Wide Range Of Applications

Electricalmarketplace.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:53 AM

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Electricalmarketplace.com Reviews & Complaints (18)

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delivery 4 /5

price 4.5 /5

quality 5 /5

customer service 5 /5

on-time

Good prices, easy checkout.... So far so good! As an online shopper I am skeptical, that said I received my lights and inspected them for quality and was VERY surprised, delightfully surprised! Not only were these lights of good quality the final check was to see how well they worked and they passed any expectations. I have been an electrician for 40 years and have worked with many fixtures, some are not made so well and can create a challenge, these fixtures are superb! .... THANK YOU SO MUCH!
5

3 years ago

review by Marc P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've purchased materials from Electrical Marketplace for quite a number of years & have to say it's truly been a pleasure to deal with a Company that gives "Top Notch" service. Thanks Guys for all you do to be sure orders are on time, priced right & complete. Your The Best !!
5

3 years ago

review by Doug T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

1. The customer should know the total cost before placing the order including tax, shipping etc., . The shipping charges should be listed first so that customers would be able to decide to purchase or not. Your product prize is very reasonable but not the shipping prizes. 2. Customer should no the total cost before releasing order. 3. Your order processing should be re organized so that customer would be able to decide based on the cost details.
5

3 years ago

review by Jack D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have another vendor that offers free shipping on most items and definitely for purchases over $200.00. I would have ordered from that vendor (price difference on item $0.01) but the items I needed were on back order. So a discount on shipping for at least larger orders would be appreciated.
4

3 years ago

review by D. R.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I had ordered some bulbs, a few that had arrived did not light up, so I re-ordered some more. I contacted Electrical Marketplace about the situation and they responded quickly with a credit and I was very pleased with their customer service. Would not hesitate to order bulbs in the future.
5

3 years ago

review by Ruben B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Actually, this is my third order. I am very pleased with your products and have recommended your company and products to friends. Even though your shipping costs are rather high, your item prices are very competitive. I will be ordering more from you in the future. Any chance of shipping this order as soon as possible? Thanks!
5

3 years ago

review by Thales X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

You have the product in stock and I need it so I am happy and I am happy with your pricing and paypal option. Delivery was very fast. I haven't used the product yet, we start our wiring the beginning of July, but I have no doubt that this product is first rate.
5

3 years ago

review by Debi Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had to input my information twice to register because I wanted to adjust something in the shopping cart. You should separate the two, the registration process and the shopping cart. Other than that it was fine
2

3 years ago

review by Rene K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

very slow to register, prices are ok but free shipping should be for $100 not $750. for light things like wall plates paying $31 to ship seems like huge ripoff and it's unclear untl the last step
1

3 years ago

review by Mark X.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I came across this website I was a little skeptical at first because the pricing was so good but after doing some research it’s a legitimate company I would recommend this to any electrical contractor
5

3 years ago

review by Alex G.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a popup floor box on Dec 15th 2015 it arrived Feb 2nd 2016 (6 weeks). The staff I talked to was courteous and tried to find out why it was taking so long, It is my belief that they did not have the product in stock at time of order. It would be better service if it was not listed on the website if the product was not in stock I give a high rating for the staff, but only fair rating to the company for failing to notify customers that an item is not in stock when it's listed on the website.
1

3 years ago

review by Chris R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Your site promises free shipping as a tease in search results, then charges for shipping. You could either not advertise free shipping or not charge for shipping. What you are doing is false advertising! So sad.
1

3 years ago

review by Donovan C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I placed an order on May 1st and received the product on May 6th and the order was incomplete had to make 2 phone calls and send several emails and was told they were out of stock and i would get the rest of the order on May 12th, than on May 12th i called again and i am now told warehouse screwed up and now i will get it on may 14th .. I am very disappointed with this transaction and the run around i am getting from this company
1

3 years ago

review by Shandy M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I came across this website I was a little skeptical at first because the pricing was so good but after doing some research it’s a legitimate company I would recommend this to any electrical contractor
5

3 years ago

review by Alex N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I can't rate a product till I receive it. I haven't received anything telling me when I will receive my order. I'm usually a five stars guy. Usually when I order online I get a email with confirmation and delivery date.
2

3 years ago

review by Barthalow R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Couple of things. There was no tracking of the order. I had no idea when it was coming or even being delivered. Second, The product that came is not what I ordered. I ordered Brushed nickel and i received brass. When I ordered the product brass was not even an option. Not sure what happened.
2

3 years ago

review by Richard S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

so far so good, I had a live chat last week with someone who said the fixtures were in stock so I placed the order today no problems 12/15--although I must say that the nickel finish is shown above the $28.00 price but when you go to buy it there's a seven dollar upcharge (even though the transformer is plastic), no biggie albeit somewhat misleading, that's all.
5

3 years ago

review by Mark J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 565 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Electricalmarketplace.com Review

Electrical Marketplace Has More Than 30 Years Of Experience Providing Commercial LED Lighting Solutions For A Wide Range Of Applications

Electricalmarketplace.com Customer Service Contacts

No contact details for this company.

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