Africa Safari World Wildlife Adventure Holidays Tailor-made travel

4.4 / 5

Africa Safari World Wildlife Adventure Holidays Tailor-made travel

ganeandmarshall.com
27 Reviews
4.4 Great
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4.4 / 5

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5

Reviews

2.5

Social

5

Featured

4.5

Technical

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27

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Based on 88 reviews

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4.4

27 reviews

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4.8

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Ganeandmarshall.com Review

Gane and Marshall - Tailor-made safari wildlife and adventure holidays to Africa Asia the Polar regions and beyond

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Last update: Tue, Sep 7, 2021 5:04 AM

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Ganeandmarshall.com Reviews & Complaints (27)

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delivery

price 5 /5

quality 5 /5

customer service 4 /5

on-time

We have had super holidays before with this company which went like clockwork but this one never even happened thanks to KLM. It was a total disaster. Our dream holiday to Namibia and Botswana was ruined by flight delays and missed connections and the appalling customer service from KLM. We were virtually abandoned in Schipol to make something of the mess the airline had made. Fortunately once we got home Gane and Marshall have gone out of their way to assist us with the very complicated issues and practices of compensation. We are trying to be optimistic and with their support we may get some reasonable sum of money back. A big thank you.
4

4 years ago

review by nancy elsby

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Fantastic holiday at 3 national parks in central India - Pench, Kanha and Satpura - to see tigers (best at Pench), numerous birdlife (170 species - best at Satpura, also Kanha), also leopard, bear, and giant squirrels (Satpura)!
Well organised holiday - efficient collection and transfers, with aid of local company across India. Included memorable train ride across Madhya Pradesh, and exciting road journeys navigating all sorts of traffic and challenges. Recommend not too many transfers between sites in your itinerary.
Excellent hotels with attentive staff, good food, and well-informed naturalist guides at each place.
5

4 years ago

review by Adrian

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booked Safari to Botswana earlier this year and from first speaking to the staff at Gane and Marshall was very impressed with their knowledge of Botswana and what the Safari would entail, and they made our booking very easy. On Safari our Guide was excellent and we saw a lot of wildlife and had a brilliant time. Highly recommend Gane and Marshall for their knowledge and advice.
5

4 years ago

review by Valerie Green

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Clare planned our first safari in Kenya and Tanzania, and we had an unforgettable experience! She is thoughtful, thorough, kind and patient - we had a lot of questions and special requests, and she handled them with grace and professionalism! The trip was seamless from start to finish, and we felt very prepared. I highly recommend Gane & Marshall for your next adventure!
5

4 years ago

review by Courtney

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We went on a Safari in Tanzania and then spent 5 nights in Zanzibar in June. Our entire trip was planned by Clare at Gane and Marshall and we could not have imagined anything better!

All of the places we stayed were amazing. Our guide, was so kind, helpful, and knowledgable. It really felt like he did all he could to ensure we saw all of the animals we wanted to and got the most out of our safari.

Our trip to Zanzibar was also great. The flights and accommodation at Zanzibar magic was planned perfectly! The staff was awesome and really made an effort to get to know us and make our stay special. The food was also unbelievably delicious! Rooms were very nice and clean.

Overall we were so impressed with every aspect of our trip and with the service we were given by Gane and Marshall, and we would highly recommend booking a trip with them!
5

4 years ago

review by Stephanie Polski

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My friends and I were very lucky to climb Kilimanjaro followed by a 3-day safari and 5 night stay in Zanzibar, returning shortly before lockdown as a result of coronavirus, the entire trip booked through Gane & Marshall. Being a small family firm means you very much get the personal touch - Jeremy, Michael and Clare all answered our many, many queries we had before departing with patience and accuracy, using their first- hand experience; also their overheads are not as substantial as some larger companies so they are very competitively priced. G&M are extremely professional and instill a sense of confidence and I thoroughly recommend them as a company - in better times I hope to be traveling with them again.
5

4 years ago

review by Kathy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Just returned from a fabulous week at Kinondo Kwetu organised by Clare.
The flights and transfers were all delivered without a hitch and the resort was a little slice of paradise. Memorable holiday.
5

4 years ago

review by Alison

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Usually stable businesses have more than 5 authority websites mentions, this one has 18 authority websites mentions and 0 mentions in other websites

Ganeandmarshall.com Review

Gane and Marshall - Tailor-made safari wildlife and adventure holidays to Africa Asia the Polar regions and beyond

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