Sightseeing and Bus Tours in Washington DC Gray Line Washington DC

4.1 / 5

Sightseeing and Bus Tours in Washington DC Gray Line Washington DC

graylinedc.com
29 Reviews
4.1 Great
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4.1 / 5

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3.7

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3

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Graylinedc.com Review

Gray Line DC has an extensive range of bus tours monument tours hop-on-hop-off tours and sightseeing experiences in Washington DC Find out more today

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Last update: Sat, May 14, 2022 9:25 PM

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Graylinedc.com Reviews & Complaints (29)

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delivery

price 5 /5

quality

customer service 3 /5

on-time

Great driver, he was very friendly and knowledgeable. The monuments were beautiful except the FDR memorial. That should be disclosed if the site is closed.
5

3 years ago

review by G. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Good selection of the main attractions in Washington, D.C.
4

3 years ago

review by Mrs Linda

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

only went 2 stops and saw 3 monuments you should not have tours when you know you will not get too all the spots on the tour . sad tour not worth the it .
1

3 years ago

review by H. P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The driver provided an in depth and intelligent examination of the many sites he took us to. The driver also had a wonderful sense of humor.
5

3 years ago

review by U. S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had Bob for both of the 2-day Washington DC, Arlington & Mt. Vernon tours. Bob knew the history of the area, was very clear in speech so we understood what was being conveyed. He was respectful and had some humor. My Aunt, Uncle and myself thoroughly enjoyed our tours with Grayline which a previous guest had referred us to as “The best tour” to see DC. It was enjoyable to see more of the sights with less walking. I would recommend Grayline to others,
5

3 years ago

review by Ms Rosalia

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The bus arrived on time and the driver was Al. He was very personable and a cautious driver. We took a tour of Monticello in Virginia. It was a longer drive and the bus driver provided videos for the kids to watch. He was very knowledgable and always asked if we had any questions. It was a great trip!
5

3 years ago

review by W. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tour guide knowledgeable, friendly, and accommodating.
5

3 years ago

review by Mr Raymond

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tour guide was very knowledgeable and personable. He shared fun facts with us and added to the fun adventure. Our time flew by. I would highly recommend this tour.
5

3 years ago

review by K. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This is our second time using Grey Line tour in Washington DC but for my husbands parents it was there first. We were disappointed missing on the tour for the Capitol due to the Government shut down but Jay made it very special for us and suggested to spend more time in Mount Vernon and he was right!!! We really enjoyed ourselves and his wonderful knowledge of all the historic attractions!!! ????????????❤️????????
5

3 years ago

review by Mr Steven

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

There was a accident on the freeway we missed the tour by 5 min. Called them and they would not hold the tour. Picked up another company’s tour and they held there tour for others that were in the same situation. Gray line would not refund the money due to being within 24 hours. Never again
1

3 years ago

review by A. G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I booked 2 day tour weeks ago. No one notified me tour cancelled. Ruined my vacation. It cost us thousands of dollars to get to DC and booked with what we thought was a reliable tour company. Don't be fooled, do not book with this company. Not only did they ruin out vacation, but it is a scam as well. They refused to give me refund or re-schedule us on another tour. Then their customer service rep told me it wasn't her problem and then proceeded to cuss me out.
1

3 years ago

review by Mrs Jaime

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The driver was over one hour late. We cancelled our booking after 40 minutes of waiting. We then signed up with a different tour company. We did receive a refund,
1

3 years ago

review by A. V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The time at each stop was perfect & our driver/ tour guide was great! He was friendly, informative & fun!
5

3 years ago

review by P. L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tour was great as was our driver!
5

3 years ago

review by Mr Carlos

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The driver/ guide was awesome. Mr. Michael Graham was very knowledgeable and he shared a wealth of information.
5

3 years ago

review by Mr Pearl

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Wonderful DC nighttime tour
5

3 years ago

review by R. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our tour was easy to book online and provided a great day at Mt. Vernon and the Arlington National Cemetery. We learned much more than we would have on our own because our driver provided so many interesting facts about Alexandria, Mt. Vernon and Arlington.
5

3 years ago

review by Q. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

James was an amazing tour guide. We were the only people that scheduled the tour and he still agreed to take the 3 of us on the tour. He was a very nice guy and knew a lot about DC. He answered our questions and gave us time to see all the monuments. Then since we were the only group, he dropped us off at our hotel on the way back to union station. Great experience!
5

3 years ago

review by Mrs Christine

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tour guide makes ar breaks an experience - our guide broke it!
1

3 years ago

review by Mr Kenneth

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Our host, Wayne was awesome. He knew so much history and was eager to answer our questions. Wonderful experience.
5

3 years ago

review by Mrs Julie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 20 authority websites mentions and 0 mentions in other websites

Graylinedc.com Review

Gray Line DC has an extensive range of bus tours monument tours hop-on-hop-off tours and sightseeing experiences in Washington DC Find out more today

Graylinedc.com Customer Service Contacts

No contact details for this company.

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