Ideal Homes

We signed up with Ideal Homes in June and got our permit on the 28th of October.
Our top bloke consultant has been easy to deal with. He made us feel we are one family and this was pivotal in us deciding to build with Ideal Homes.
[name removed] has been phenomenal from day one and has gone out of his way on several occasions to present us with all the information and guide on a silver platter as first time home clients.
Communication was easy and prompt
Finance part was exceptionally done by the behemoth and best in the industry Gema Veza of Nu-Age Lending Solutions.
Pre-start was made easy and fun by Alanna.[name removed]
I will keep posting progress as we go for the next stage which is building.
Thanks guys for a job well done!!!
Then came the build up which had been a horrible experience from the start.
I have a book of bad experiences to tell

This is the second time we have built with our Consultant Tristan. 1st time with Ideal homes. Tristan was upfront and so easy to deal with, and made our process from the beginning to end fantastic. He was always on hand to return calls and communicate with us throughout the building process. Top bloke. Prestart was awesome also, Alanna is very good at what she does, and guided us through this tough process with ease, and was great in following up for us. We got our keys to our new home in the allocated time. Nothing was any trouble for both Tristan and Alanna and made the whole experience of building a great one. The only complaint would be the standard of the plastering on most of the internal walls and the building supervisors attitude towards this was very blasé.

I am 100 % happy with the professionalism of the whole team at Ideal Homes, having built with another company in 2010 Ideal Homes have exceptionally higher standards and quality workmanship. Communication was great all the way through the building process, my building consultant Ryan Smith was amazing to say the least! Always in contact and supporting me through the stages of the building process. Ryan and his team worked hard to assist me and identify my needs and have great finance solutions...and they delivered! I would not hesitate to build with Ideal Homes again, great company

After hand over there were few cracks from roof ceiling and they have repaired twice but once third times happen they reply it should be not structural issues anymore therefore has to be fix myself.
The supervisor was unprofessional with his work.
Once I had handover schedule there was few issue arise which they didn’t fix and I was in hurry to move in to new house.
Not happy with their building materials and service.

I am a first time home owner and builder and Chris Moore from Ideal Homes was recommended to me. I met with Chris and a few other building consultants but Chris was the definite standout. From the beginning Chris assisted with changing floor plans to suit my needs, had great ideas and also assisted with finance options. Chris was very responsive, patient and informative throughout the process and was always available to hear me out and respond or address any issues or concerns that I had. Chris kept in touch throughout the build and even after I moved into my home.

There were no major issues during the build and I was in my home within 5 months. I am very happy with the standard of the build and my finished house.

I would highly recommend Chris Moore and Ideal Homes to any friends and family who are planning on building a house. My experience and service received from Ideal Homes was excellent. I would not hesitate to build with Ideal Homes again or recommend them to anyone looking to build.

building permit number 20180843

I’m a first time home owner and highly recommend ideal homes and chris moore. Once I thought about building i met with a lot of builders and then met with chris. Chris helped me out with everything as i wasn’t sure on what area and design of house i wanted. I thought building would have been a stressful process but everything from start to finish was easy with chris and the team at ideal homes.

I had a great experience with Ideal Homes and would recommend this builder to anyone.

My Sales man Nathan, was easy to deal with, not pushy and was able to change the plans to suit and add anything we wanted with ease. he was always available to take my calls and answer our questions and guide us through the sign up process.

My Building Supervisor Tim, made sure the building process when smoothly. we only had a couple of minor issues due to contractors neglect to read plans properly, which we were resolved very quickly, I never had to push for them to be fixed, only advised they needed to be. Tim would also contact me and advise updates which was not expected and is nice to know he was more involved and cared more. I also got a House inspector in to check everything who ended up giving me a discount as it took a fraction of the time it can normally take with only a couple of minor issues and said that it was one of the better houses he has inspected.

My Client Relations Coordinator Bianca, was always able to answer any questions I had and I felt she was always more than happy to help. She also made the key hand over a very quick and easy process.

Summed up, I would recommend Ideal homes to anyone looking to build. the people you deal with not only do a great job to help you through the process but also seem to care a lot about the entire outcome and you're satisfaction. i was told by a lot of people that i would have a bad experience and that there would be a lot of issues with the house once completed as all companies are the same. Going into the build I was expecting this and was looking out for anything I would need to pull Ideal Homes up on. However, it turned out to be a great and painless experience with an amazing outcome.

On that note; I Give Ideal Homes a 5 out 5 and would definitely recommend them for others looking to build!

I'm not used to this building with double brick and plaster walls so I was highly critical about everything and was a nightmare to the consultant because you hear so many bad stories and I didnt understand the process of house building in Perth. We did build during the crazy period so it probably took longer than expected.

What I really like about Ideal is the after sales service. There have been a few occasions where I have e-mailed the maintenance dept about things I have picked up and are outside the maintenance period. I expected to be fobbed off but they have responded quickly and had someone out here to look into it and remedy it if need be.

Why i'm writing this review today and it is a good one, is because I e-mailed them last week about something in the roof I thought was wrong and this morning the GM comes to check it out himself. Thankfully it was fine more my lack of building knowledge. How important did I feel as a customer that he came himself and he wanted to get my feedback about everything. I work in customer service and I was impressed. We had a good old chat and he said that their reputation is everything and he has told his team that if someone calls they have to follow up. We talked about the subbies and the site supervisor and he seemed aware of everything.

I feel safe in the knowledge that i'm not just a number.

If you have any doubts about building at all then Chris Moore would be the best person to deal with, especially if you're a First Timer like me. What to expect was made clear, the timeframes were correct. The Build itself was was clean and on target, with no real hiccups or issues.
Chris and Ideal Homes really helped me with costings and choice. They were flexible and everybody at the office was a pleasure to deal with.
Chris really listens to what you want and delivers. He will be realistic and genuine as humanly possible so there are no surprises or hidden agendas!
I have been in my new build for nearly a month now and I'm supposed to be finding things wrong apparently. I haven't yet.
I thoroughly love the house and the Block Chris helped me select. One very happy Home Owner. :)
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I have recently had my home built with Ideal Homes and I couldn't have asked for anything more. From the planning stages and sign up through to handover, the process was quick, efficient and uncomplicated.

They provided us with valuable suggestions and feedback with the design and the quality of the work is excellent.

Would recommend Ideal Homes to anyone planning to build!

As the title states our beautiful new home has been made a finalist in the Master Builder Association awards for 2016 so as you can imagine the build quality is outstanding.
From the very start our sales rep had all the patience in the world and went out of his way to accommodate all of our needs.
The staff in pre-start were well mannered and actually seemed to enjoy their jobs! So they didn't rush us along like other builders.
Our building supervisor was always available - he responded to our many queries and met with us when needed which made the building process a dream.
We have built several homes before and have done mass amounts of research (so this is not new to us) and have found this experience to be the best thus far. Thank you Ideal Homes and all their staff involved. Would definitely recommend you to our family and friends! Looking forward to the MBA finals!

We are truly thankful we had Chris as our consultant. He supported us throughout the whole process without a fault. Any questions we had he would answer and would help us understand what was happening. As first home buyers/builders, we didn't have a clue what to expect, but with Chris and the team's help, we now have our perfect family home. The process throughout was easy and very straight forward. Our building supervisor Tim Urquhart and his team built our home of true quality of workmanship which I can say whole heartedly, is second to none. We've thoroughly enjoyed our building experience with ideal homes and would recommend them simply because they genuinely want to help you get your perfect home. THANK YOU for everything!

My first meeting was with consultant Chris Moore. Chris was amazing to deal with and together we worked out a perfect plan and affordable deal for me. I’m about to move in and have been pleasantly surprised by the quality and finish of my new home.
I can’t recommend Ideal Homes highly enough and thanks once again Chris, for your invaluable help!!

We recommend you contact Glynn at Ideal Homes when building your first or next home. His efficiency, communication and professionalism throughout our building process has been beyond what we could have expected. Glynn has been an amazing advocate when it comes to getting what we need for our build. There were no surprises as he had made us aware of all the processes and expectations of everyone involved.

We found that this business has an active Facebook page with 12283 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.