Lights

4.4 / 5

Lights

4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

3.8

Reviews

4.5

Social

5

Featured

5

Technical

Is lights.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

11

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.

Based on 1215 reviews

Smart.Reviews

4.4

11 reviews

Reviews io

2.06

17 reviews

Trustpilot

3.9

1187 reviews

Lights.co.uk Review

Discover over 30000 gorgeous lamps and lights by top brands and renowned designers Enjoy excellent service and free returns Visit Lightscouk now

Lights.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:36 AM

Write a review

Point: Great

Review lights.co.uk

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Lights.co.uk Reviews & Complaints (11)

Filter reviews by tags

delivery 3.5 /5

price 3 /5

quality 3 /5

customer service 3 /5

on-time

BEWARE: The product is of cheap quality, all plastic. Korona sun shaped Led ceiling lamp, dimmable. Once installed via an electrician the unit was defective one of the filliment would not light up. Contacted company and was sent out another unit, was told to dispose of the unit as it does not make sense paying for the shipping back of a defective unit. A month later I now receive numerous emails requesting me to send back the unit and they are now threating me with dept recovery. So now I'm in a situation to now pay them for their defective unit. £79.90 for cheap plastic, even the chrome is plastic, appalling products. Good Luck.....
1

3 years ago

review by Lee

Ordered 2 lights for living room both were faulty got 2 more replacements both were faulty ! That’s 4 lights in total had to give up and go to b and q to get lights that worked.
This company is selling low quality lights at inflated prices and it’s not a a uk company never ind the cost of the lights had to have 3 visits from an electrician as well .
You have been warned
2

3 years ago

review by Frank Inman

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Avoid like the plague
German company that advertises an English speaking customer service line but never answers the phone. Doesn't reply to emails either. Pathetic
2

3 years ago

review by Nigel Middleton

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The light lasted for 15 minutes before melting and blowing the fuse in the main fuse box. The smell of melted plastic was very strong and the electrics were burnt out.
Customer service was good that they processed the refund the day I complained, however they would not let me publish my review on their website, as it was somewhat negative.
1

3 years ago

review by Keith Dancey

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

After my initial post, I finally received a response and now they are planning to deliver today. I will update review once delivery made and lights fitted. Am somewhat still a tad wary about this company.
2

3 years ago

review by ROBBIEessex

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered 3 matching lights from this company one arrived damage I was promised exchange when I post light fitting back Iv find out they are out of stock. Very rude customer service I ask to speak to supervisors I was told there is no supervisor on side and I can call as much as I wish to . A shocking experience NEVER AGAIN!!!
2

3 years ago

review by Agata Drogon

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Ordered two lights from this (UK) company. Didn't expect the lights to come from a company in Germany. They use DPD as the carriers. My lights have been stuck in Deutschland DPD depot for last two days. Phoned up to see where my lights were and was basically told "not our problem" it's DPD. They gave me telephone number and tracking ref for DPD site. DPD stated on their App that it would be delivered today. Phoned up DPD and they said "don't know why App said it would be delivered today, as it has not left German depot! DO NOT USE this company masquerading as a UK company.
2

3 years ago

review by Eddie Gamon

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

At last, adaptor plug arrived today as expected hence 5 stars. Just a pity:- a. It wasn't supplied initially b. Ist phone call was a waste of time.
5

3 years ago

review by Angryoap U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Still rated at 4 stars due to:- Plug adaptor still not arrived so I phoned their CS again today, this time I was told the adaptor had not been ordered following my earlier phone call even though I was told it had been. This time it WAS ordered, I have received confirmation of this (unlike last time) and the delivery is 3-4 days.
4

3 years ago

review by Angryoap K.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Ive given 4 stars due solely to my jellyfish lamp arriving with a continental plug without a UK adaptor. They dont tell you this in their description - but they do in their FAQ's. Otherwise it would have been 5 stars. Their help desk via phone was a joy - helpful, friendly, knowledgeable staff - most unusual these days.
4

3 years ago

review by Angryoap B.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

We found that this business has an active Facebook page with 104478 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Lights.co.uk Review

Discover over 30000 gorgeous lamps and lights by top brands and renowned designers Enjoy excellent service and free returns Visit Lightscouk now

Lights.co.uk Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with