mygen Homes

2.4 / 5

mygen Homes

2.4 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.4 / 5

Trust Score

3.3

Reviews

1

Social

1

Featured

3.5

Technical

Is mygenhomes.com.au legit?

  • The SSL certificate is valid
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

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Based on 4 reviews

Smart.Reviews

2.4

4 reviews

Mygenhomes.com.au Review

mygen Homes is the Perth homebuilder with new homes for every generation Single and double storey homes narrow lot homes display homes Our Innovative Hybrid Homes are not only innovative by design but are energy efficient and environmentally essential in a modern world

Mygenhomes.com.au Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 2:15 AM

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Mygenhomes.com.au Reviews & Complaints (4)

We have been 3 years in the house we built with Mygen and happy with everything. We had a few hiccups with council due to our location but everyone at Mygen was amazingly helpful- Belinda was great during the whole process from pre-start to handover. After handover we had 1 or 2 minor issues which were promptly resolved. Then appeared a substantial issue, which initially appeared to be our fault (drilling at a wrong spot on wall) but Mygen were very good and offered to investigate. On investigation they found it their plumbers error. They promptly arranged everything to amend it and the resultant damage. The service they provided 2 years after handover was exceptional, other builders don’t even provide such service while building, forget after handover. Lauren from service department and all the tradies that came in were great. I have built before and never seen such a great service from a builder during and after built. All specs and general build is also great- had no other issues.
5

3 years ago

review by Preeti E.

I built my home in 2010, for a new to the market company; I expected a few ups and downs.
To this day i have ignored 90% of the issues that have come with my property, e.g. faded guttering due to the type of paint being used, internal cracking ect. I am now having an issue with my plumbing in my ensuite cupboard. A leak which has cause a significant amount of damage to the shelving unit. The cause of the leak has been a bunch of assumptions on behalf of the builder who are now refusing to fix the full issue.
I can’t begin to express my dissatisfaction with this builder, especially considering i am in the same industry!

They are willing to spend less with the reported issues, than save time & money in the long run.
1

3 years ago

review by Newley Married

Built my very first home in 2009, MyGen was new to the market then.
Had sufficient choices as a FHO, competitively priced too. Had minor issues during design, but the GM himself personally resolved our issues - I have yet to see another builder who shows the same level of commitment and service!
Construction stage was good too, [name removed] was my Supervisor - what a lovely person, he handled all queries, and was very accomodating.
[name removed] as the Contracts Mgr, showed good service as well - all queries promptly dealt with.
The same level of excellent service was extended even from the Admin/Finance staff - Trish is by far the best Accounts person I have dealt with, within the 4 builders I've built with. Very thorough and detailed, and very very pleasant!
House is now 3 yrs old, turned to investment. House still in good condition, no complaints from tenants so far.
If you're after good service (which is very important, next to having good specs & value), would highly recommend MyGen / Metrostrata / Highbury Homes.
Great customer / after sales service, good spec for FHO
Limited option range i.e. tiles, colours, etc
5

3 years ago

review by Oxdragon L.

We searched online and found that this business has an active Facebook page with 453 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
3

by Smart.Reviews

Mygenhomes.com.au Review

mygen Homes is the Perth homebuilder with new homes for every generation Single and double storey homes narrow lot homes display homes Our Innovative Hybrid Homes are not only innovative by design but are energy efficient and environmentally essential in a modern world

Mygenhomes.com.au Customer Service Contacts

No contact details for this company.

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