4 / 5
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4.2
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3
Social
5
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3.5
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NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 9 authority websites mentions and 0 mentions in other websites
Based on 7 reviews
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7 reviews
Precisionhomes.com.au Review
Since 2004 Precision Homes has been building premium homes across Adelaide We are known for our high-end bespoke constructions designed and created around you and your lifestyle 8211 to reflect your attitudes way of life and values Our complete approach ensures seamless management and completion from land selection to handover While were sought out Read more
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Last update: Thu, Dec 29, 2022 1:30 AM
After 4 years we did however notice that the underside of part of the sunshade extensions over our 2nd storey windows were drooping. As testament to Precision's desire to be known as quality builders it took one email and in less than 3 days the problem was fixed. I am quite sure that many other builders would have disputed the problem to be their responsibility after 4 years but not Precision.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I have worked for three major Building companies in Adelaide and I guess that qualifies meto be able to make a reasonably accurate assessment of Precision.
The stories of nightmare experiences abound; but we have only good things to say about our relationship with Precision Homes.
Our project was by no means straightforward, involving a footing system that deviated from the norm, due to specified levels particular to 2nd Creek flood zones. The tradesmen were all first class and we have ended up with a beautiful home.
However the most significant thing as far as I am concerned is the gracious way we were treated (not withstanding the many changes we made) at all times. Once the house was completed the 'little' things that needed to be rectified were all addressed with expediency.
Reliable, friendly, capable builders
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Having built on two previous occasions (and swearing I’d never do it again after both!) I’m familiar with the basic process and many of its challenges. My previous builds were simpler and with “project builders” but council restrictions meant our two storey house would need to be a little non-standard and require a custom builder this time around.
After much research we narrowed it down to three companies, then after meeting with the Medallion architects (who made us feel like they were interviewing us to see if we were good enough for them) we dropped that to two.
We were very impressed with how much Precision were willing to do without having any sort of initial commitment from us. They listened, managed to avoid raising eyebrows at our long and changing “laundry-list”, were both professional and down-to-earth at the same time and came back with some very cleverly designed plans (that have turned out to work very well in real life). Given the high level specification on the home, we felt the quote was also quite reasonable and that combination made our decision of builder much easier and we signed up.
People will tell you that building a home is a sizeable investment in both time and money. The money part is easy to understand (despite always being more that you think), but the time part is also very significant and should not be underestimated. You will spend literally hours and hours (and hours!) thinking, meeting, talking, choosing, re-thinking and going slowly insane with it all. Spending all your precious time with a difficult builder who makes it harder than it should be is a horrible waste.
Precision have a really good team of people who I always felt genuinely wanted to make our home the best it could be. The owners have an excited, passionate demeanour and I think it trickles down to their employees. The architect worked very hard to meet our requirements and seemed to genuinely enjoy the process. The administration team took the time to know a bit about me and I was always greeted warmly (almost like an old friend) and were always helpful. Our site supervisor is a very talented guy who never appeared to be flustered by anything. Nothing seemed to be too much trouble, even when we made some not-so-small changes during the build process. He made some great suggestions for improvement and I always felt he was on “our team”.
We were guided through the daunting selections process by a very talented interior designer from Broadfeather Design who quickly got to know our style and had a wonderful eye for bringing it all together for us. It was a friendly, collaborative process despite the enormous number of decisions we had to make!
Precision must have worked very hard to find contractors that match their high-level expectations as the fit and finish on the house is second to none. I’m a pretty particular/fussy kind of person and after six months living in the house I still scan around the various rooms and quietly admire the quality of the place. A bit sad I know!
We’ve had so many positive comments from our friends and family – we are so proud of our new home.
If you are considering building a home in Adelaide I would whole-heartedly recommend getting in touch with Precision Homes and letting them be your partner in this process. You won’t regret it.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The problem we found with all these builders is that, despite their claims, they weren’t very ‘flexible’. We found that they won’t allow you to use your own design, rather they want you to pick a floor plan from their own collection, and then charge exorbitant fees to alter the design. We also found some restricted the front elevation of your home to only resemble the builders ‘image’, e.g. a front elevation that people can look at and know straight away is a ‘Longridge’ home.
This didn’t fit with our wishes, so we kept searching and started looking at smaller builders. We picked two candidates from the yellow pages and after checking their websites we approached them for quotes. One of these was Precision Homes.
Precision Homes was excellent to deal with. We made an appointment, and immediately met with the managing director of the company, William, who comes from a building background and takes great pride in the homes he builds. We went through our design with him in detail, and discussed what we wanted in a home. William put together a quote, and at his suggestion, at our next meeting we brought in our best quote from other builders. Together we went through Precision’s quote and compared it to the other company’s. This was great because we were sure we were comparing apples with apples, and William was able to explain to us some things we didn’t understand. In the end, Precision was significantly cheaper than all other quotes we had got for the design we wanted, and with the great service we were happy to sign up with Precision.
What we found great about Precision is that they aren’t a massive company with many steps of communication before getting results. We would meet or speak to William or Wayne (Building Site Manager) whenever we needed to and the communication was excellent. All the staff were brilliant including Simone (co-owner) and the administration team.
We loved the fact that we could take our own plan in and not be charged extra for having our own plan. We also could add or remove items from the typical contract without issue or undue penalty. We were thrilled that finally we met a builder that was passionate about energy efficient homes as well. We included a lot of basic, passive design ideas in our home that were cost effective for first home buyers like us. Such as eaves venting, a light coloured Colorbond roof, whirly birds on the roof, highlight windows (half size as normal) on the western wall which are shaded by the eaves. And we actually had eaves! We found many big builders would eliminate this basic concept all together. We also had these great energy saver down lights put in the kitchen. They are not halogen lights which are inefficient and expensive but actually normal sized energy efficient lights that are recessed in a unit within the ceiling. So the exact same look that is cheaper and better for the environment. We chose not to use halogen down lights anywhere in the house because of their inefficiency. We also put ceiling fans in all the bedrooms.
When one of us had to work interstate for 9 months, Precision accommodated this and we were able to do our selections earlier than scheduled. Selections was a very easy process and all the suppliers that Precision Homes uses are excellent. Their standard selections are above the normal grade for a lot of companies and so for many of the selections we were happy to go with the standard.
We were very vigilant in checking the building process and whenever we had a query we could speak to someone direct and have anything addressed in no time. No messing around with leaving messages or having to contact consultants and then progress through a line of people before getting a response like with some big builders.
From the day the slab was laid, the house was finished and the keys handed over in 6 months (add about 6 months for planning and development approvals). Also, any issue that was found after moving in was addressed immediately and professionally. Not that there were many at all.
We can definitely recommend Precision Homes for anyone wanting to build a home. The service provided and time taken exceeded our expectations. We had heard of all sorts of negative stories from friends who had built, and from reviews on this website, regarding experiences with big builders. However, we are one of those home owners that, without a doubt, can honestly recommend to at least meet with Precision Homes and compare whatever quote you already have and see the difference.
Cheers,
Mike and Cara – built in 2008/09
Great service, easy communication, very flexible, excellent build quality, competitive price.
None at all.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
When Precision contacted me on the 30th August they were very upset and we debated, some things we agreed, others we did not, on positive elements of the build process that I had not commented on in the first post
I do stand by everything in my first post of which I do have my due diligence in place should my claims be disputed, but in the interest of fairness I will add the positive elements
The owners, [name removed] are geuine, hard working innovative people who's intentions are to supply a superior service, absolutely no disputing this. To have [name removed] so upset was not my intention from my first post
[name removed] is an innovative and industrious business person with a flair for finding ways around design challenges. This flair and the flexibility of Precision may not be something that is easily achieved by bigger builders, in fact we went to Precision following a recommendation from a friend who worked for a big builder and this followed extreme poor treatment from Homestead Homes who when we pushed them to move forward on the contract so we could secure the then first home owners grant of $21k followed up a week later with an increase in price of $21k should we still wish to progress with them - I still have the documents to prove this and would not even award one star to Homestead
During all our interactions with [name removed] during design and contract negotiations we received what felt like a priority attention, at times meetings after 7pm at night from a person who was a father to two with another on the way
We did have issues and delays during the build and some disagreements, however our house did get built
Once the primary communication point moved away from [name removed] the service we received deteriated. Of course [name removed] is the owner, works extreme long hours to ensure everything is right and it may be expected that the service level would fall. If there is a learning point from this, it is that right from the start the communication is key and that Precision need to know and recognise that communication failure can lead to a feeling of disrespect, no matter the problem, appropriate levels of dialogue is needed and written committment to rectify the items on the Building Inspection report
I would suggest that in reflection, we should have had a commuincation agreement in place, that as long as both parties followed, would have negated all the commuincations issues where the emails, phone calls and text messages would have been returned and hopefully this would have meant the maintenance would not still be outstanding after 6 months on the 1st Sept.
I maintain we communicated all issues as they presented, we paid each installment before the due date which is only right and would follow this up with phone calls and emails to ensure Precision knew the cash was being transferred. Our expectations were that each of our emails or phone calls would be returned, thay were not and this was the crux of the problem
Summary
Build - good
Communication - below expectations
Design/Flexibility - excellent
Price - Fair
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 9 authority websites mentions and 0 mentions in other websites
Precisionhomes.com.au Review
Since 2004 Precision Homes has been building premium homes across Adelaide We are known for our high-end bespoke constructions designed and created around you and your lifestyle 8211 to reflect your attitudes way of life and values Our complete approach ensures seamless management and completion from land selection to handover While were sought out Read more
Precisionhomes.com.au Customer Service Contacts
No contact details for this company.
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Within a few weeks I was contacted by The Sales Consultant [name removed] and a meeting was arranged to discuss our needs in regards to finishes and to discuss the plans.
About four weeks later they had a Quotation ready for me to look at and a 3 dimensional model of my design on the computer to allow us to walk through the home and see what it would look like and we went on a tour of a home that was nearing completion to get a feel for the Quality they strive for.
We happily signed a contract that was based on their silver & gold selections which was well below all estimates I had received from a few volume builders for my custom design.
We then visited a lot of other builders show homes and borrowed an idea from one to incorporate a dressing area between the walk through robe and the bedroom and they happily added this to the design and submitted to council for Approval.
We then did our selections with [name removed] from "The Dream Room", she was extremely helpful at co-ordinating the colour schemes and advised us of some ways we could save some money e.g. reducing the counter top widths from 750mm to 710mm saved us around 1k.
We were able to choose exactly what we wanted and the Variations were
prepared which brought the price up to what we had in mind from the beginning but still below the volume builders.
From the beginning of the earthworks for the foundation I have had regular contact from the Supervisor [name removed] and we have a great relationship working towards achieving our dream home.
I should point out now that I am a Toolmaker by trade and have a very accurate eye for straightness and squareness which attracted me to a Company that dares to name themselves Precision Homes. Given that the average tolerance in the building trade is +/- 15mm I was hoping that the builder could slash that down to +/- 4mm and Precision have achieved this in regard to the floors that will be tiled having all full tiles and no silly thin cuts or tapering away from walls as we saw in some show homes.
Our Dream Home is currently approaching Lockup Stage and we are very happy with it at this point and we have seen for ourselves how well they will finish the home off with the experienced trades people they have at their disposal.
We did experience some delays along the way with Council Approval Process and with a lot of wet weather in the initial stages and given how busy builders have been the past few years we believe that anything worth having is worth waiting for and eagerly await handover in around 2 months, just in time for my 50th Birthday Party.
Precision Homes were prepared to work with me and allowed me to undertake the Electrical wiring using my brother (a Licensed & Insured A Class Electrician) which has allowed me to keep an eye on the quality and meet most of the Trades that have had input to this stage and I must say I am Impressed with the contractors they have and when you get down to it the Quality of your home is only as good as the passion & commitment of the builder and the trades.
I can see how some previous reviewers have had a bad experience but in reality they have only frustrations regarding how long it took to hear from the builder in the beginning which was at the peak of the busy period for all builders when other smaller builders I approached said they might be able to look at it in about 12 months.
If you’re wondering if you should trust Precisions to Deliver a Quality home I can say that you can and they will.
As they have not currently got a Show Home I will be offering for them to take clients through our home now and when completed as we found this most helpful in deciding that they had the same vision that we had.
Flexable, Passionate, Experienced.
3 years ago
review by David50 B.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)