Tropical Sky

4.6 / 5

Tropical Sky

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.9

Reviews

3

Social

5

Featured

5

Technical

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  • This website has existed for more than 3 years
  • Facebook account found with large audience
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  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
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Reviews Analysis

30

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0

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0%

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Based on 682 reviews

Smart.Reviews

4.6

30 reviews

Trustpilot

3.1

652 reviews

Tropicalsky.co.uk Review

Luxury worldwide holiday specialists Tropical Sky offer tailor-made tours multi-centre itineraries beach resorts weddings and honeymoons ATOL Protected Speak to one of our experts in our Gatwick call centre today

Tropicalsky.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:48 AM

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Tropicalsky.co.uk Reviews & Complaints (30)

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delivery

price 4.8 /5

quality

customer service

on-time

Fred worked so hard to get us the holiday we were after ,we phoned him several times on the day we booked and were given back the information we required. he was helpful and a very happy man we had a lower priced quote from another company but we felt more comfortable booking with you and Fred.
5

1 year ago

review by John Hyde

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They were able to make changes to the itinerary of one of their tours to Vietnam easily & helpfully to our advantage, all for a good price.
Prompt & friendly service
5

1 year ago

review by Paul Cuthbert

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Have been using Tropical Sky for a number of years now and have always got excellent service.
5

1 year ago

review by Graham Clark

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

having used Tropical Sky for many years they are certainly living up to there past excellence. Have recommended them in the past and will continue to.
5

1 year ago

review by Garth Manning

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I first contacted TS via email and they replied very quickly. They provided information in details which helped us make our decision. We had several contacts via email over the following weeks, each request being responded to in the same manner. When we were ready, we called the agents and booking took minutes. Very pleased.
5

2 years ago

review by Brian Taylor

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a particular holiday date in mind thinking it would be the cheapest option but Tropical Sky came back to me with a much better price for a departure just a few days later which actual worked better. Would definitely use them again.
5

2 years ago

review by Q. H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I should start by saying Emma is my daughter but I think I was one of her most difficult customers. That said she was patient and professional throughout and a credit to your company.
5

2 years ago

review by Angela Bolton

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have used them twice now along with the same contact. I have never used a company twice due to being treated like cattle. Jenn has looked after me from beginning to end. Considering I am 62 years old it is fantastic to trust a company.
I will be definitely using Tropical Sky a third, fourth, oh damn every time.
5

2 years ago

review by Tina Adams

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Initially I was quoted £6550 for the holiday only to be told 10 or so days later that the availability at that price was not available and I would have to pay £6986 if I wanted the same spec holiday but a couple of weeks later.

As a result I doubt if I will use Tropical Sky again.
2

2 years ago

review by Colin Baker

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Absolutely great, used them for an amazing trip to Cuba and have now booked Argentina and Chile. Expert advice, flexible and patient. All we need to do now is go! Well done Kevin.
5

2 years ago

review by L. C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I previously booked my wedding through them at the same resort. My husband and I loved the zilwa in Mauritius so much we decided to return. After shopping about tropical sky came up with a great deal for us and just so very helpful
I will book with them again in future for other destinations as they are trust worthy and helpful
5

2 years ago

review by Natalie Mount

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I turned to Tropical Sky when Thomas Cook folded, Lucy at Tropical Sky was very understanding and guided us through trying to replace our holiday of a life time to the Maldives, we booked the exact same holiday as we lost and Lucy was great as were all the staff we spoke to there, since then we have booked 3 holidays with Lucy who is our “long haul holiday” expert and we don’t look anywhere else, the service from them in general and her in particular is outstanding.
5

2 years ago

review by Gary King

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have travelled with Tropical Sky three times, twice to the USA, once to South Africa and have booked with them to go to Oman and Abu Dhabi in April 2019, all on tailor-made itineraries.
Excellent advice, great and prompt understanding of our needs and quick response. Very proactive and sympathetic in dealing with changes.
Excellent in dealing with problems en route.
5

2 years ago

review by Z. N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We booked with your company last year and missed our flight due to an accident on the motorway, the team were fantastic, found us new flights etc and the holiday was lovely. We decided to book with you again this year, Val was excellent, answered all our questions , couldnt have been more helpful, and we have now booked with you again.
5

2 years ago

review by Jacqueline Harris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke with Jordan about booking a safari/beach holiday in Africa. Having never been before we only had a vague idea of what we did/didn’t want. Jordan used her knowledge and personal experience to guide us and has booked for us what sounds like our perfect holiday! She kept in touch regularly and really listened to what we wanted and tried to meet our needs. She has exceeded what we thought we would get and we can’t wait! Would definitely recommend
5

2 years ago

review by Morag Yule

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I initially saw an advert on a web site when I was looking for an all inclusive holiday to Mauritius. I then made a speculative phone call and spoke to a lovely lady called Jo who couldn’t have been more helpful. Everything I asked for was researched, priced, and checked. So far my expectations of this company have been far exceeded.
5

2 years ago

review by O. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have recently booked 2 holidays with Tropical Sky after loosing holidays when Thomas Cook collapsed. The staff at Tropical Sky ( Lucy and Jennifer) have been excellent throughout, very knowledgeable, helpful and kind hearted, a credit to the organization when the travel industry is at its lowest ebb. Thanks ladies, you are both stars
5

2 years ago

review by Gary King

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have booked all my holidays with Tropical Sky for the past few years as they are excellent. I will ring and speak to Paula giving her my requirements and I will receive a return call within twenty minutes with the costings and all the times and information. The hotel are informed of any special requirements , I pay the deposit and it is booked. Know doubt I will book with Tropical Sky again.
5

2 years ago

review by U. Y.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Second time I have booked holiday with Tropical Sky once in Kenya and my latest holiday was in Tobago, the staff are very knowledgeable and are really nice people to deal with especially Sally Watson.
5

2 years ago

review by Lynne Verard

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Fred was very helpful - He sent me many quotes - and adjustments for
Our holiday to Mauritus - we finally booked for February 2020 - Thank you for you
help Fred you are a pleasure to 'work with'
5

2 years ago

review by Rosalyn Morris

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tropicalsky.co.uk Review

Luxury worldwide holiday specialists Tropical Sky offer tailor-made tours multi-centre itineraries beach resorts weddings and honeymoons ATOL Protected Speak to one of our experts in our Gatwick call centre today

Tropicalsky.co.uk Customer Service Contacts

No contact details for this company.

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