New Home Builders Perth WA House Land Packages - Ventura Homes

This is my second time building with Ventura, I was going to try another builder, but Ventura's deal simply beat anyone else and the whole building process was very flexible, efficient, professional, the house is excellent quality. I would definitely recommend them to anyone.

Overall very pleased with workmanship only fault would be the electrician he made two mistakes all down to not reading the plans properly that you supplied. The build was managed fairly well only fault once again not picking up the mistakes made by electrician. The customer service and support could have been a lot better but I suppose it was down to having one person leaving and another person being thrown in at the deep end half way through our build so it was poor. But no fault of either person leaving and starting. Just thought we could have been handled a lot better.

Had a great sales rep who gave us some fantastic ideas when choosung our house plan, as our first home we found it really helpful to have someone with a lot of experiance guide us throuh the big decisions.

Overall very happy with the build, well finished, trades were all great and finished house in less than 6 months.

When we had queries and questions during the planning and build process we were always answered quickly which was great.

Only negative was after hearing non stop about ventura being all about the inclusions vs cheaper builders, we felt really dissappointed when it came to choosing our fixtures and fittings. Cheap and nasty driveway pavers, choice of two sinks, cheap plastic toilet seats and very basic blind selections. Just a shame you chose to skimp on these items for a few extra dollars as it left us feeling we'd been lied to as friends who built with budget builders were able to choose better qualuty fittings from same companies at no extra cost.

Overall great house, service and build and we would recommend. Just a shame it was let down at the end by the final selections of fixtures/fittings being very cheap and not very nice considering how we were consistently told we were paying extra for a premium product in ventura and it was these things where we'd see the difference.

I am an architectural designer. This is my first home built with Ventura and Ventura has turned my design into reality. Great work, I am satisfied with the overall quality.
1. The building supervisor was efficient, he was very experienced on building homes.
2. Brickwork, plastering, painting and etc, were great, overall build quality is very good.
3. Customer service and support was very helpful.

The sales manager, Dane, was great. He helped expedite the design process when we got stuck in the red tape of the process.
Hedy, the interior designer, was also great. It was a shame we could not get her input in other areas such as the lighting to tie together the interior design.
Your Home Consulting (YHC) were the electrical advisors and they were hopeless. We actively asked for recommendations and were given none. We were not sold or explained smart wiring but just advised to do our own research. We asked our YHC consultation three times if our home would need three phase power and were advised it did not. At the last minute we found out it did need it. I think our sales consultation was new but she should have been given much more training before being left alone in her role. There are many electrical components I wish I had installed which will be much more complicated to install now the build is complete.
I found the prestart and design process slow and pain staking. The rushed single day turned into weeks for decisions to be made. The prestart team seem to only execute their job in a specific order which can result in frustrating delays. For example - I waited 6 weeks for an updated plan only to discover it had not even been submitted to drafting because they were waiting on a retaining plan from me. The retaining plan in question had nothing to do with the house plan but merely the placement of the back fence.
There were some delays in the build due to some poor scheduling early on but as the build progressed our supervisor really stepped up. With all the delays early on the overall build was around 12 months, which I think was fantastic considering the style and size of the build.
We were very happy with our site supervisor Walter. He is very busy and conversations often felt rushed. Perhaps too many houses on his workload? You are not allowed to have the direct mobile number of your site supervisor. We were lucky enough to get hold of his number indirectly and it was great having direct communication when we needed it. I can understand the importance of processing communication through the customer liaison but sometimes you needed a quicker communication channel. A quick phone call to clarify anomalies on the addenda saved time and money.
Walter seemed to get on well with his trades and was respectful in his communication. His tiler, Roy and the painting team were great – friendly, professional, helpful – If I built again I would insist on them. We were impressed with all the trades we came across on site. They all came across very professional.
One quick note about the cleaning lady who started the builders clean. She was the slowest cleaner I have ever seen. I saw the house the morning she arrived and 5 hours later and could not notice any difference. Once the cleaning team arrived the following week things improved but the first 3 days were a waste of money.
Our customer liaison office, Donna, was great. She sorted out problems quickly and handled customers well. Sometimes she was difficult to get hold of. There seems to be lots of red tape which cause delays and can be frustrating – an upper management process issue I think.
We noticed a few problems during the final finishing trades. Wrong pantry shelves and wrong island bench colour. Getting these things fixed was a mission. The pantry was rectified but the island bench was not. I selected the island bench colour with Hedy but somewhere along the chain of communication the colour was missed. Our site supervisor and customer liaison tried to help rectify the problem but it was out of their hands and tied up in the red tape of upper management.
Overall we are really happy with the build quality and would build again with Ventura. On a big house build there is going to be issues to work through with any builder. Ventura handled themselves professionally and with integrity.

The only reason I cannot give Ventura Homes 5 stars is because of an issue I had with my initial sales consultant which resulted in a big delay in getting the construction process started. However once that was behind me and I had a new team looking after the job it was smooth sailing from then on. All the staff were wonderful and prompt, they went out of their way to rectify all the issues and made sure to speed the process along to make up for lost time.

I am very happy with the workmanship and build quality, there were only a few defects that were noticed that were fixed very quickly. There was also no issues with the costings provided and everything went according plan with the construction process.

I want to give a big thank you to Larnie, Belinda and Walter who did a fantastic job in being attentive to my needs and went out of their way to have meetings etc at times that fit around my busy work schedule.

We were first home builders, and we thought we had chosen one of the higher-end project builders, however they lacked attention to detail in many areas, and their expertise was questionable. Although our 2 storey home was completed in 10 months from slab down, many items had not been completed at time of handover, and took weeks, even months, to be rectified. We would've preferred to have waited longer and have everything finished according to plans, and to a higher quality.
As it stands today, we are still waiting for a loud thud noise to be rectified in our living area - presumably to do with the steel beams contracting/expanding.
We are due to have our 6 month maintenance in the next few weeks, and can only hope that a high attention to detail will be applied then, after our subpar experience so far.

we got our new home according to our expectations and quality of our home is awesome, they always comes up with new designs, features etc.The only disappointing thing was the time period because they did not give us the exact time frame for completion, because of this we had to gone through difficulties like extending lease and pay bills and mortgage.we had bad experience with client relations team member who was the main representative was very rude and never given us any clear statement about any query.But before our home construction completion we came across new representative she was so friendly and helpful.

We started the process dealing with Ventura Homes in late 2017, it took a little while about 7 months to complete all the paperworks to get us to the building process due to turnover of staff. However, the building process was very fast, there isn't much issue so far other than settlement cracks, and there was a leak in the tiled roof which has been fixed. We have been living in the house for 7 months now and are enjoying it. When dealing with Ventura, we were not quite happy with the fact that the salesperson drew a design as per our request knowing that the council wasn't going to approve just to get us to sign the contract, as a result we had to have the rooms size reduced. This has made the depth of the water tap to the bath tub positioned at the end of it deeper, and this was not rectified on the plan, so we now have this water tap and mixer that are so deep and difficult to reach. We had made some amendments to the plan, so had been charged extra for these hoeever the final cost was still within our budget. Also the waiting time for getting items attended to at the end of the 6 months maintenance period is a bit long but the inspector did mention it so was okay. I was offered a $100 bunnings gift voucher for writing a review here, so will see whether they will mail me the voucher. I have to say Ventura Homes services are quite average as I've heard worse. Finally, I was satisfied dealing with my construction supervisor, the Admin manager Lisa and the inspector Michael and most tradis I've met on-site.

This has been our 7th build and our first time with Ventura. There has been no issues whatsoever. From the Sales Rep who designed our home, through to planning and building liaison to the building supervisor all has been excellent with no significant compliant’s. The first company where our building supervisor didn’t get changed and remained the same...difference is amazing when the one person is responsible for quality control and finish the build off.

Quality was spot on with pci creating very few jobs and ones we question have been followed up and rectified.

Happy to go again with Ventura.

We started our building project in early December 2014. Our prestart was on the 19th of March 2015 from there it took more than 8 weeks for final drawings to come out.
Slab went down on 2nd of July. After the slab went down, our nightmare begun.
We were given the worst ever supervisor in the building industry.
The bricklayers (sorry bricklayer and his one labourer) took their time with our project. They worked very closely with the meteorologist department, so close that anytime there was an expected drizzle, they stayed away from site It took over 3 months for brick work to be completed. Was it really completed, after 7 months, in February, a whole internal wall was brought down to fix, part of the ceiling was brought down and there are still lots to be fixed.
The main entrance door is still not fixed, we always pick something new that needs fixing anytime we get the chance to enter.
Now work has just stalled because for the third time, they are changing supervisors again or actually we don't have one as I write this review.
We are on our third liaison officer and I won't be surprised to hear that there is a change in that sector too.
When you talk about it, they tell you they are not behind according to the contract because they are allowed "250 working days." Basically they take their time whilst others are building and handing over in 26 weeks.
They don't care one bit about you and your project, especially after they have collected majority of the contract money.
It is unfortunate that by the time someone will go to the length to read this review, they might have signed up already and are going through the same pain as we are.
At this stage, my lender doesn't understand why Ventura is taken 4 months to come and ask for the final payment.
Others who started about 10 weeks after us have moved into their houses, we don't even know what is happening to ours. They are now saying commissioning with works being reworked at all times.
My advice to anyone who wants to build with Ventura, please think carefully and make sure you take your time to read every bit of the contract before you sign, take time to make all changes and don't think that they will help you with any design changes because that is where they will be preying on youto make extra money.
Also, make sure that you involve an independent building inspector, whatever they charge, it is worth every cent if you are building with Ventura.

The quality of the build was excellent, brick work very good as we did not have our house rendered so brick work had to be perfect
The management side of things was pretty good although we did lose our site supervisor not sure why, however the replacement supervisor was very good.i think you should be able to contact your supervisor at some stage just to stay in touch with what is happening.
The customer service was quite poor lack of communication promised regular updates this did not happen.

We are in the process of building and our slab went down on June 10th and still not finished. Upto Prestart had a smooth journey since then horrible all the promises we had is in the air now. The client liaison officer and the site supervisor terrible , after many phone calls and emails we finally got a pre inspection (pci)date and what a joke they said in April another 10 weeks they we have to do our flooring painting etc before we move in so it's almost an year the building process will take . It's all Bcoz of the site supervisor we can clearly say that Bcoz Ventura building another house in the same street stared before in December and they are at their roof stage now and our brickwork took almost 2 months we knew this will end up in this delay anyway we are totally frustrated and the client liaison sounded like can't do much about it and she is the only contact we have now!!!

1st Build - Sub division Owner Design.
We initially payed $3000 deposit with a well known builder, stating that as long we felt you are being honest we were happy to continue. They weren't....
The second appeared to be going well so we paid their $1500 deposit.....
It was by chance that we bumped into Simon Mort over the Xmas period locking up a display home. I explained our scenario to Simon, feeling he may be just another sales rep after business, mentioning that we were close to signing off with our second choice builder and all appeared well up to this stage.
We were happy for him to view our plan but felt he would be wasting his time however, we could not of been more wrong.
Simon totally changed the design of our house, to suit our sub division, explaining that it was totally the wrong way around to suit the suns orientation and gave us so much more cost saving advice which we hadn't considered.
It was a no brainer to write off our second deposit and we signed with Simon on the strength of his advice and knowledge, which in turn has saved us much more money in the long run.
We have just completed a very enjoyable colour selection with Hedy and our Pre Start is at the final stages of completion with the more than helpful Stef.
We will keep posting updates as we go through the building process with Ventura and would strongly recommend speaking with Simon Mort, before you put pen to paper with anyone else and are happy to answer any personnel messages sent.

Ventura Homes was the first builder we spoke to, and we were very impressed with New Home Consultant, Clint Joy. There was no pushy sales talk; he took a genuine interest in what we were looking for and the lifestyle we wanted to create, without overextending our budget. We were also very taken with Ventura's build quality, fixtures, and finishes which provide good value for money.

Wondering if this was all too good to be true, we continued on our research journey, looking at other builders and speaking to their consultants. Many display villages and conversations later, our initial thoughts were confirmed - Clint and Ventura were the right home building team for us.

Clint helped us find a fantastic lot of land and translated our house dreams into a great design. Finance Broker, Yasmin has also been super helpful. Both are very professional, accommodating, and responsive. Nothing has been too much trouble.

Thanks, guys. We're now looking forward to pre-start and beginning construction. Keep up the great work!

~ Lydia & Martin

This was our first build and we are very pleased that we went with Ventura Homes to build our first home. It was an awesome experience working alongside very professional, customer orientated and passionate personnel from Ventura. From our initial meeting with our sales rep, through to prestart, meetings with site supervisor, construction, PCI and Handover, the process was seamless. Yes there were a few small issues along the way like for any build, but it was how Ventura managed these, that made the difference. Their responses were prompt and communication with us as the client were outstanding. The quality of their tradespeople was excellent. We are very happy with the level of workmanship and the final finish. We love our new Ventura home and would certainly recommend Ventura as a quality, customer focused builder. Thank you Ventura.

When we first decided on building it was very hard to find the right designs but once we walked into a Ventura display home we knew it was the one! from the service to the workmanship, we have had nothing but great service from Ventura. They are so helpful and always respond in a timely matter. I would recommend Ventura for sure.
Thank you again guys.

From the initial meetings with the salesman all the way through to the final inspection with the site supervisor, we have had nothing but great service!

There were a few mistakes made during the build but these were all rectified as soon as they were highlighted. The final build quality is fantastic and we are very happy with our new home!

Special mentions for Shannon (Sales), Belinda (Client Liaison) and Stuart (Site Supervisor) who were dedicated to ensuring our home was built to our specifications - a great team!

Thanks very much!

We built with Ventura and, have now been in our new home for 7 months now. We have had minimal maintenance requests due to the quality of the build being of a high standard. Every part of the process was made easy by Ventura and, personnel at Ventura were very professional.
We have also been looking at building again and, with no doubt we would use Ventura again.

I think no bring able to be in contact with the site supervisor is rude and a inconvenience.
Customer support during the build was ok
The quality of the build was very good but our house was handed over in a terrible state ther were lots of unfinished items and it had not had a final clean there was tradies lunch in our kitchen and toilet were discussing.