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3 Reviews
4.9 SmartReviews Score
Regatta
regatta.com
Recent Reviews
Everything I’ve ever bought from regatta was been great. Kids fleece tops, zippy tops, rain coats, Wellies and gloves to name a few regatta products my family own are brilliant would definitely recommend.
Excellent
3 years ago
Ordered 7 tops late one evening, they arrived by courier two days later, fantastic service, also included was a prepaid returns label, if needed....bonus x
Excellent
3 years ago
1 Review
4.9 SmartReviews Score
Tentsile
Tentsile`s incredible tree tents combine the versatility (no need for level ground) and comfort of a hammock with the protection of a tent. Our giant hammocks are some of the largest in the world, suitable for up to 6 adults. You can even build a multi-storey camping stack for a special camping experience.
Recent Reviews
2 Reviews
3.9 SmartReviews Score
Outdoor Clothing Tents Camping Equipment Winfields
winfieldsoutdoors.co.uk
Recent Reviews
Great store with lots of tents on display. Sales people are walking around and were very approachable but no way pushy! Young lad was on his first day but so polite and went out of his way to answer our questions and find info we needed!
Excellent
3 years ago
i purchased a pair of Dark brown Boots, the color of the Boots on the website looks very close to Black, however they sent me the wrong Color, but would not give me a full refund as they claim it s the same color.
Bad
3 years ago
25 Reviews
3.5 SmartReviews Score
Online-Shop für Bergsteigen Klettern und Trekking
Trekkinn der Online-Shop für Bergsteigen Klettern und Trekking Mehr als 100000 Produkte am Lager Top Marken The North Face Salomon Garmin Mammut
Recent Reviews
I live in New Zealand and have ordered a few items now from trekkin and even though I am on the other side of the planet everything has showed up in perfect condition. The delivery dates are a bit out but I cannot complain as the items I have purchased are so much more expensive here for the same items. Thank you very much trekkin I look forward to dealing with you again. I’m am an extremely happy customer
Excellent
3 years ago
They sent out the wrong item. Absolute nightmare to get it returned. All I want is them to send the correct item. But looks like I am waiting for a refund now? Who knows,just going around in circles on the phone and email...rude and unhelpful on the phone.
Bad
3 years ago
3 Reviews
4.4 SmartReviews Score
Craghoppers
Producing outdoor clothing for 50 years Craghoppers offers resilient outdoor clothing thats proven to protect you from the elements Shop travel clothing
Recent Reviews
Great products, absolutely terrible customer service, awful IT behind their online shop. Customer fulfillment and service one of the worst examples in the market. Always fob you off with "phone us" so there's nothing in writing. A lousy way to work with customers. I try to buy via other retailers so there is some protection when things go wrong, never buy direct from them.
Bad
3 years ago
I've purchased Craghoppers products for years. Unfurnished in recent times, the quality their products had gone downhill. I purchased the Bishorn parka, which could have been a great item but is let down by technical issues such as sleeves riding up and not being long enough. The Apollo hooded top started piling after two wears. When this is coupled with terrible customer service and appalling logistics, they've really started to let themselves down. Once great, now going the same way as other companies, cheap and cutting corners.
Poor
3 years ago
1 Review
4.9 SmartReviews Score
EpicTV
EpicTV has the best climbing videos gear reviews online We stock climbing shoes bouldering mountaineering kit climbing ropes harnesses outdoor clothing
Recent Reviews
1 Review
4.5 SmartReviews Score
Patagonia
Patagonia stellt leistungsstarke Outdoor-Bekleidung und Ausruumlstung zum Klettern Surfen Skifahren und Snowboarden Fliegenfischen Trailrunning und Mountainbiken her
Recent Reviews
Every item I have ever purchased from Patagonia has been first rate. Their quality and designs are industry leading. I’ve yet to have to use customer service but I feel that it, too, would be stellar. And their commitment to our planet is impressive and always improving! I LOVE this company!
Excellent
4 years ago
1 Review
4.1 SmartReviews Score
YETI
The best premium coolers and accessories that are the ultimate in design performance and durability Shop now with fast shipping from the official store
Recent Reviews
awful customer service, do not buy unless you are willing to wait (through Yeti.com) more than a month for the product to arrive, or unless you are willing to pay extra despite no one, and I mean no one helping you or caring about customer service. I bought a lot in the past, but they have thoroughly disappointing me with TERRIBLE CUSTOMER SERVICE
Bad
2 years ago
1 Review
4 SmartReviews Score
Hiking Blog - Informationen zu den Themen Wandern Trekking und Outdoor
Informationen zu den Themen Wandern Trekking und Outdoor
Recent Reviews
1 Review
4.9 SmartReviews Score
Outside
Rock climbing mountaineering walking and trekking running and travel - weve got clothing and equipment for everything you want to do Outside Order online for Free UK delivery or visit our Peak District store in Hathersage
Recent Reviews
1 Review
4.9 SmartReviews Score
Mammut
Offizieller Mammut Online Shop DE DieBergeRufen Sei bereit für Dein nächstes Abenteuer Jetzt entdecken Technische Hardware Bekleidung Schuhe Lawinenausrüstung Gratis Retoure Portofrei ab 120
Recent Reviews
1 Review
4.7 SmartReviews Score
Outdoor Clothing Hiking Gear Ski Wear Camping
Start Your Adventure at Simply Hike Shop for Outdoor Clothing Tents Ski Wear Hiking Equipment Online Great Prices Free UK Delivery Next Day Delivery Also Available Easy Returns Get Expert Advice from the UK Hiking Specialists Come See for Yourself Simply Hike is rated 98 out of 10
Recent Reviews
1 Review
4.7 SmartReviews Score
Scarpa
Scarpa have designed manufactured and hand built the world039s greatest outdoor footwear for over 75 years Boots and shoes for mountaineering climbing trekking skiing approach and lifestyle
Recent Reviews
1 Review
4.1 SmartReviews Score
Recent Reviews
I had only ordered from Optics Planet once before but have known of their reputation for years. My first experience was reasonable, good price, ok shipping. My next order has not gone so well. I ordered 4 different items at once so I could get the free shipping over $49.00. After a month of not receiving my order I cancelled it. The next day I got an email saying that all my stuff was back in stock, would I like to reinstate my order? I said yes and a couple of days later I got a shipping confirmation. It's been 2 weeks now, still don't have my stuff.
Bad
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
do not shop here - Pea coat cost over £250 and buttons are not sown on straight, they had the check to ask me to return which cost £15 in postage which i am still waiting for, and they said they would send a new one which was delivered to the wrong address, so they said they would send another - still waiting - been five weeks now and winter will be over before it arrives
Poor
3 years ago
I was a loyal satisfied customer for 22 years before today. I have spent thousands of dollars at orvis and I regret it. They wont get another cent from me. When your rude to your loyal customers then you lose customers that simple. See ya
Poor
4 years ago
1 Review
4.9 SmartReviews Score
Recent Reviews
I bought a beautiful fleece dog coat followed by three waterproof coats for my dogs. They are absolutely top quality, beautifully made and designed at an amazing great value for money price. Extremely prompt delivery which was notified by text with a time slot. Such fantastic all round service.
Excellent
3 years ago
8 Reviews
4.4 SmartReviews Score
Recent Reviews
Ordered goods, paid extra for quick delivery only to find that their chosen delivery company (Parcelforce) had stated they couldn't find my address. Contacted Angling Direct (ages on hold) and, as part of the order was a present for a friend, cancelled the order and was assured they would refund my credit card. Just got my statement from M&S Bank to find they have taken £174.94 from my account and, two weeks later, no refund. Now have to go through a dispute process and wait for up to 60 days with, in the meantime, having to pay M&S or face interest charges. Their service is appalling, Customer Service Department even worse - do yourself a huge favour and buy elsewhere (Tackle UK in Yeovil are far, far better) Terry
Bad
3 years ago
Ordered a bivvy on a Thursday for a Saturday priority delivery as it was needed for a trip on the Monday. Lady on the phone at angling direct promised it would arrive in time, Saturday comes no sign of the bivvy. Rang angling direct only to find the bivvy was due to arrive on Monday. I'm now left with no bivvy for my trip, absolutely s**t s**t company who I won't be using again and will be telling everyone to avoid using at all costs!!! This is now the second time angling direct have let me down badly!
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
Have been a shopper at Kathmandu for +25 years. Originally in Melbourne, Australia & then since they opened in London, UK. Great products! I have my Summit Club card for discounts and will be back again soon.
Excellent
4 years ago
11 Reviews
4.2 SmartReviews Score
Recent Reviews
I've ordered from Kramer before and have been happy with what they have supplied. However, unless you are very careful you can end up with expensive products that you don't want and are too expensive, in terms of packaging costs, to return to them. Whilst Customer Services were polite they could not help me resolve some misleading information on their website. I've ended up with two expensive heated water drinkers without the required transformer to power them and without the thermostats to activate them. The additional parts required are not listed on the website which lead one to assume (a dangerous stance to take) that the drinker would work out of the box! The drinkers arrived with no fitting instructions nor product specification. I have to say, at £119 per drinker, they do not represent good value for money. I wasn't given information on how much I would need to spend to make them work I'm VERY unhappy with this and shall not be using Kramer again
Bad
3 years ago
Tried to buy a product but I wasn't allowed - It didn't meet with their minimum spend criteria of £25. Who has a minimum spend criteria in this day and age?? I emailed to ask if something could be done but I got a blunt verging on rude answer referring me to their terms and conditions saying i had to spend £25 or no item. How ridiculous. Just charge me for postage like everyone else does if it doesn't qualify for free delivery. I would have thought they would be happy to accept any legitimate order especially at the moment. Suffice to say I will buy what i want somewhere else rather than be forced into spending extra just to be allowed to shop with them. Bad policies and terrible customer service. I will be telling my equestrian friends to avoid them.
Bad
3 years ago
11 Reviews
4.9 SmartReviews Score
Recent Reviews
You get the measure of a place when things don't quite go to plan and I doff my cap to the lads at AirGun Centre for their responsiveness and customer focus. The issue was not of their making but the way they dealt with it - out of hours, during a bank holiday weekend - was exemplary. Three words: trustworthy, responsive, excellent. Well done, lads - and thanks.
Excellent
3 years ago
Airgun centre in Rayleigh Essex are by far the best I have ever come across in this field. The customer service is second to none and have massive knowledge base too. On top of that anything purchased from them I believe has lifetime free servicing......what more can I say
Excellent
3 years ago
12 Reviews
3.9 SmartReviews Score
Recent Reviews
I ordered a rope, the wrong product was dispatched, I needed a quick turnaround on the product but alpinetrek needed me to go out of my way to post the incorrect product back. I managed to get it posted and sent over proof of postage as requested. 4 days later I have still not heard back from Alpinetrek. I've had to order the same product from a local company. Avoid alpinetrek if possible, very poor customer service, exceptionally slow to deal with problems when they arrise, genuinely not worth saving a few pounds/euro If you want a product sent correctly and within a reasonable timeframe
Bad
3 years ago
Awful service policy. I ordered a shovel/ice axe. They sent the wrong item. They didn't have stock of the correct item. And then kept my money until I could return it. I needed the item for a holiday and this process prevented me from being able to reorder anything. Also the initial delivery took a significant length of time. A German company fronting as an English one. Avoid if possible.
Bad
3 years ago
12 Reviews
3.8 SmartReviews Score
Recent Reviews
I bought from Towsure a Towbar Socket 7-pin N-type (SKU: S5). I also purchased a Towbar Socket Gasket (SKU: S82) and a set of Towbar Socket Mounting Bolts (SKU: B68). All parts were received, but then found that the socket and gasket were not as pictured and the gasket was therefore the wrong shape for the socket. In addition the socket mounting bolts were far too short to extend through the socket, or any other socket I have seen. It looks like someone at Towsure might have realised this as they had crossed through the SKU on the packet. Unfortunately some other individual is still sending them out. I have contacted Towsure twice politely asking for their advice on these issues, but a wall of silence. Very poor quality of service and parts. Not to be trusted.
Bad
3 years ago
This must rank among the very worst of businesses to try to do business with. When the product was delivered the fitter who had travelled over 50 miles to reach our home found there were parts missing from the towbar kit that he was there to fit. Their attempts to correct the problem were febrile; the suggestion that they might put someone in a car and drive up to deliver it today were dismissed as nonsense and when I said "that was a stupid remark" the girl, who claimed to be a "manager" slammed the phone down. As the fitter pointed out one package containing bolts had been torn open and the opened package stuffed into a new bag and sealed. Dealing with this company has been a nightmare from the start. What went wrong - It would be easier and quicker to say what went right! -NOTHING IF YOU ARE CONSIDERING USING TOWSURE, I WOULD RECOMMEND YOU LOOK ELSEWHERE!
Bad
3 years ago
33 Reviews
4.2 SmartReviews Score
Recent Reviews
Great item to look at seems strong. Have not used it yet as we are purchasing a woodland and that is what it was bought for. Pleased with the item and comes with a lovely sheath and the postage was fast.
Excellent
3 years ago
The guys an gals at preppers shop UK know there stuff, it is always quality, well built, and reliable stock, even the army surplus they get, an sell yo us is of high quality even though forces used, preppers shop UK, totally dependable!!!!
Excellent
3 years ago
3 Reviews
4.6 SmartReviews Score
Recent Reviews
They have a very good selection of outdoors/bushcraft supplies. Clearly, they know their products, what's in demand, and what customers want, and they stock only quality products, including their own line of knives and other products. Additionally, the staff are knowledgeable and experienced in outdoor activities. This is so important. At so many specialist shops, the workers are just paid employees and don't have a clue about the items they sell. These guys KNOW their products from personal experience. Every question I've asked, whether in-person or via email, was met with an informed answer. It's just a great shop with a super-friendly and knowledgeable staff.
Excellent
3 years ago
Bought some items in the ----www.thebushcraftstore.co.uk---, they forgot to send two of the items. Send them a email on the subject, and got the items shortly after, one of the items was diferent from what I ordered even then, but good nonetheless so I left it at that. Otherwise satisfied with the purchases. There is room for improvement.... :-/
Bad
3 years ago
17 Reviews
4.5 SmartReviews Score
Recent Reviews
I order one or two custom deer heads a month for employee anniversaries, and they are always gorgeous and exactly to our specifications!
Excellent
3 years ago
I expected the antlers to be some light plastic 3d printed thing, but they are actually heavy, amazing-looking, and all our guests are thinking they are real! Even though they are white!
Great
3 years ago
1 Review
4 SmartReviews Score
Recent Reviews
Needed to make an exchange, it is impossible to get through to anyone on the phone, chat, email. Message promised a quick call back that never happens, e-mail response is scripted and did not answer my questions at all.
Bad
3 years ago
59 Reviews
3.4 SmartReviews Score
Recent Reviews
I ordered for the firsts time on-line and received my shipment of 3 enamel mugs "BATTERED &CHIPPED"! They put them in a plastic Shipping Bag with my sleeping bag with "NO" protection from the shipping handlers. 2 of these mugs the chipping went all the way to the inside of the mugs & all 3 are dented around the tops where you drink from. Not able to call... NO ANSWER@ Customer Service. Not able to complete a return order on line! I have no printer.
Bad
3 years ago
Really disappointed - used the bag twice and it broke, can't get a replacement nor fixed as the company says it is out of the 1 year warranty. The 1 year warranty is pointless as it's a large bag for holidays which most people take annually. Poor quality - poor customer service - I would recommend using a different company.
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
I returned a Musto Mid Layer sailing jacket for repairs to corroded zips to a Musto Store four weeks ago. Returned to the store to find out what was happening to be told they do not repair zips. The jacket was expensive to buy and I do not think this is very good after sales service. D Shimells
Poor
3 years ago
4 Reviews
4.9 SmartReviews Score
Recent Reviews
It was terrific and just the start to the new school year that provided an opportunity for some farther and son bonding time! The experience and challenge was epic and it’s the magic of reliving it afterwards that’s powerful and ever lasting memories! The instructors were great there for the wins and there to help through the challenges with a good pep talk!
Excellent
3 years ago
My son and I had enjoyed the experience. We learned a lot and got to challenge ourselves mentally and, particularly on day 2, physically. The instructors were strong: thorough, clear, patient and good-humored. We particularly enjoyed the second day as we are both fit and wanted to push through some difficult activities (rapid hike through streams, river crossing, wading, etc.). We even managed a little bit of sleep. Thanks
Excellent
3 years ago
1 Review
3.3 SmartReviews Score
Outdoor Apparel Footwear Equipment JACK WOLFSKIN
JACK WOLFSKIN - Buy waterproof clothing shoes tents equipment and more available online - JACK WOLFSKIN Outdoor Shop
Recent Reviews
1 Review
4.9 SmartReviews Score
Find yourself outside Discover the best camping near you
From public parks to private land we39re the most comprehensive guide to camping across the US Camp on ranches farms vineyards and land preserves
Recent Reviews
1 Review
4.5 SmartReviews Score
Boomerang
Boomerang Horse and Country Store stockist of Top Equestrian Brands Ariat Champion Eskadron Equiline Hunter KEP Kingsland Pikeur Samshield Schockemohle Sorel Vestrum Zandona to cater for all the horse and rider needs We have a huge range of Feed and Supplements for Your Horses and Ponies We offer Free Shipping
Recent Reviews
1 Review
4.1 SmartReviews Score
Camping Equipment Camping Online UK
camping-online.co.uk
Recent Reviews
1 Review
4.9 SmartReviews Score
RaidLight
Entdecken Sie die bekleidung trailschuhe jacken shirts und Ausrüstungs kollektion auf der offiziellen RaidLight-Website
Recent Reviews
1 Review
4.2 SmartReviews Score
LAFUMA
Lafuma est spécialiste dans la fabrication de vêtements chaussures et accessoires spécialement conçus pour les amoureux de nature
Recent Reviews
35 Reviews
3.6 SmartReviews Score
CampSaver
Quality outdoor apparel and gear for camping backpacking hiking and climbing Free Shipping on orders over 50
Recent Reviews
Don’t buy here! They sell stuff they don’t have and can’t procure. I ordered sandals more than six months ago, and shipping is still pending. Ridiculous! Save yourself the headache!
Bad
3 years ago
I've ordered multiple times from this store (4 times) and 3 of those times i was told they had it in stock. After a couple days they contact me saying they don't have the item in stock. STAY AWAY FROM THESE SCAMMERS! All of the reviews about them using bait and switch techniques is absolutely true
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Glamping Hub
Glamping Hub is the leading online booking platform for unique accommodations luxury camping cabins tree houses yurt tents and more Go glamping
Recent Reviews
7 Reviews
3.9 SmartReviews Score
CE-Equestrian
CE-Equestrian the UK based online saddlery store owned and managed by Chelsea Edgington - brands include Animo, Anna Scarpati, ELT, Jin Stirrups and Waldhausen
Recent Reviews
I returned a faulty bit 6 months ago and was promised a refund, it never happened, all excuses then now just ignoring me.
Bad
2 years ago
We have been shopping with CE for a few years now and they have grown into a fantastic one stop shop for everything you need, and something to suit all budgets! They are extremely helpful and go above and beyond to help and get items ordered dispatched as soon as they possibly can! We highly recommend Chelsea and her team! Thank you all, you have been lovely to deal with and we will continue to shop with you in the future.
Excellent
3 years ago
1 Review
3.3 SmartReviews Score
gohunt.com
Recent Reviews