Ice Cream Equipment for Sale Ice Cream Equipment Superstore

4.5 / 5

Ice Cream Equipment for Sale Ice Cream Equipment Superstore

4.5 Great
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4.5 / 5

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2.5

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Based on 249 reviews

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Turnkeyparlor.com Review

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Last update: Mon, Dec 19, 2022 3:02 AM

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Turnkeyparlor.com Reviews & Complaints (25)

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delivery 5 /5

price 5 /5

quality

customer service 5 /5

on-time

We are very satisfied with our experience of buying an ice cream freezer from Turnkeyparlor. The freezer was exactly as advertised and arrived in perfect condition on time. Happy to say our home made vegan ice cream sales have doubled now that the product is so attractively displayed, plus the digital thermostat makes it easy to keep the product at exactly the right temperature for scooping. Thank you Turnkeyparlor.
5

3 years ago

review by Green B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Staff was very helpful in answering questions and determining which product might suit my needs. I like the fact that the president of the company will personally email you and help when he is needed. Thanks Neil and Tish!
5

3 years ago

review by Dan N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We are opening up a Gelato shop and needed to order dipping cabinets. We sent an email to Turnkey Parlor and immediately was contacted by Tish. She was very helpful giving us all the info. on the different cabinets. She made the order process easy. When the cabinets arrived, one of them had the incorrect grid set up. She stepped in and called the manufacturer and followed thru to make sure we got the right set up. I will always call Turnkey Parlor when I need equipment and Tish is worth her weight in gold.
5

3 years ago

review by Luigi039s W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke to Tish from Turnkey Parlor and she was amazing! She responds to you quickly, by email phone even text! My push cart was rejected when being delivered. I called Tish when I found out my push cart was rejected and she picked up right away. She fought for me and was able to get the delivery guys to turn back and re-deliver again even though they left 40+ minutes already. She understands that the push cart was very important for me to receive it on time. She absolutely provided an above and beyond customer experience to me! Thank you Tish, Wowfulls - Peter
5

3 years ago

review by Peter E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I contacted customer service for a warranty replacement part that was needed and Tish Turbe responded very promptly and got our part to us very quick. She followed up to make sure we knew it was coming and again after we received the part, Outstanding Customer Service! Thank you!!
5

3 years ago

review by Oregon O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We own Glendale Water 'n Ice in Glendale, Arizona. We purchased a slightly used ice cream dipping cabinet from Turnkey Parlor (Freezerplanet). The customer service was amazing. They helped us with financing and went above and beyond to make sure we got the freezer in good condition and quickly. It arrived on time and was in excellent condition. We would be more than willing to give a personal recommendation regarding Turnkey Parlor/Freezerplanet and can be reached at www.glendalewaternice.com.
5

3 years ago

review by Glendale T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Tish was my rep, and she was more thorough and on point than I could have hoped for. The entire process was a breeze and it was because of the employees. The equipment is beautiful and I can't wait to grow in business to purchase our 2nd and 3rd carts. I would not go anywhere else! Thank you for making this such a seamless purchase. I look forward to doing it again.
5

3 years ago

review by Ronnie B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Trustworthy and knowledgable. We bought 5 used yogurt machines and the transaction was flawless. Very easy to communicate with and made us comfortable through every step. Will be back to buy more when the time is right.
5

3 years ago

review by Shaun V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We had a couple of pieces of ice cream making equipment left over from our early ice cream making days. They were in great condition and we needed a reliable way to sell them. We got in contact with Turnkey Parlor and within a few weeks they had sold them for us. They found the buyer, arranged for pickup from our warehouse and we got paid on time. I would absolutely use them again if I had more equipment to sell. Thank you Neil and team!
5

3 years ago

review by Boston V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Our busy ice cream business must have our purchase delivered timely and efficiently. Turnkey delivered the product as stated. There was follow up from customer service within 24 hours about a question on another product, which is always extremely helpful in our quick business. Short Lane Ice Cream in Gloucester, Virginia is quite pleased as we provide excellence and expect excellence!
5

3 years ago

review by Short W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am building an ice cream truck, I bought a used Nelson b8c from turnkey. I did a bank deposit to pay them and they were in contact with me until my product showed up this helped with the anxiety of paying site unseen and a shipment. When my freezer arrived it wasn't freezing. So I contacted my agent (Tish) and we got the ball rolling to get it fixed. I found a shop that would fix it she told me what the receipt needed to say, I emailed a copy to Tish and I got a check for the repair I paid for in advance. I was able to talk with someone thought the entire experience, I would recommend using turnkey and keyword farms to anyone total pleasure and satisfaction!
5

3 years ago

review by Dads O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Love our BDC-8! We were looking for something to keep our ice blocks frozen for a long period of time while out and about town selling w/o the need for a noisy generator and found this little gem after a lot of research. It's been a perfect fit for our needs! Thank you TurnKeyParlor.
5

3 years ago

review by Aiko039s P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Turnkey Parlor staff has always been incredibly nice and professional. I was first taken with this site because the owner took the time to shoot educational videos about their products and he came across in a very genuine way. After working with them to purchase a dip cabinet, I can honestly say that I was very pleased with their service and product. My Nelson dip cabinet is beautiful and I can't wait to turn it on, get ice cream in it, and serve my community! Thanks very much, Karin Tome of Towpath Creamery, Brunswick, MD.
5

3 years ago

review by Karin F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Neil, I would like to express my sincere gratitude to both you and Tish. I've purchased from you in the past and have always been satisfied. My most recent purchase was not in the condition the third party had stated and required more than $2300 in repairs. I contacted your company and was very impressed to receive a call directly from Neil, talk about making a person feel like the most important customer they have, he did just that. Neil was true to his word and paid for all parts and delivery with no cost to me. You have earned a lifelong customer. Thanks again, Arbie Stone A&I Concessions
5

3 years ago

review by Arbie C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have purchased two hardening cabinet from Neil and the folks at Turnkey. It all began because Neil was the first dealer who took the time to explain the difference between a hardening cabinet and a blast freezer. He gave examples from his own experiences, industry norms, and customer experiences as to why an ice cream business such as ours probably had no need for the smaller and much more expensive blast chillers. We got a great deal on a previously sold, but never used single door model. Two years later and in need of something bigger, Neil gave us a great price on the quad door model and it was at our facility two days later... unbelievable. Neil and Tish are both very available and very personable. Their industry experience and small business approach make Turnkey a great choice for outfitting an ice cream business.
5

3 years ago

review by Andy E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Super friendly and efficient. We told them what we were looking for and they came through for us in a big way. Over the top customer service, I would highly recommend them to anyone looking to start or are already in the ice cream business.
5

3 years ago

review by Brian Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I started my mobile ice cream sandwich business, Eskimo Jacks Artisan Cookies + Ice Cream about 4 years ago. I found Turnkeyparlor.com online, where I purchased my first cart. Neil was really helpful in guiding me through the process of the type of cart and equipment I would need. That quickly turned into carts 2 and 3, again, with the help of Neil. My business has continued to grow, as I have added a food truck to my catering business. If you would like to discuss licensing opportunities for our concept or to rent a cart or have us cater an event, contact me, [email protected]. Turnkeyparlor.com is a great place to start!
5

3 years ago

review by Eskimo S.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi this is Ben owner of Uncle Bob's Homemade Ice Cream in Eureka IL: I have been a customer of Turnkey since roughly 2009 and have been very happy with all aspects of their busieness. I even recommend them to a lot of my own customers. I've purchased a Nelson BD6 cart, portable sink, multiple merchandiser freezers, 16 hole Hussmann dip cabinet, and also some used equipment. I have been happy with everything so far and if there were problems with equipment, etc., Turnkey went over and above to make it right. I've been in business for a long time and since I discovered Turnkey they have been my go to for equipment and information.
5

3 years ago

review by Uncle X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This has been one of the best experiences I have had! From shopping, to financing, to customer support, I would highly recommend turnkeyparlor. Jennie is the best! Thank so much for making this experience such a positive one.
5

3 years ago

review by Denise P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had difficulty locating specific items I needed for my business. I found turnkeyparlor.com online. Called the company and customer service help me identify the items I needed. Shipped in a timely fashion. Always helpful when I call. Tom Lagomarcino Lagomarcino's Confectionery and Soda Fountain Moline,IL Davenport, IA
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Turnkeyparlor.com Review

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