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Bicycles & Accessories
Bicycles & Accessories Top rated businesses in the Bicycles & Accessories category
20 Reviews
4.4 SmartReviews Score
Source BMX
Huge stocks of BMX Bikes, BMX Parts and Accessories. Get rapid delivery with the lowest price guaranteed and Free Gifts!
Recent Reviews
Website is misleading to what is in stock. I paid for a bike then was told a week later after I had to email them about the whereabouts of the bike was told it was not in stock and will not be getting anymore. Then they recommended 3 different bikes that they don’t have and won’t get for a month
Bad
3 years ago
I ordered it for my son, it came in package. That is only good thing. It looks to me that they sent me one of their returned item. I contacted them immediately (within few hours of receiving) , but they did not respond me within their promise time with resolution. The bike had worn tires, inconclusive instructions and few other issues. Their customer service is worst. I would have given them negative, if there had been one. I do not know if they have local stores, but I would strongly suggest not to trust them and do not order online, their return policy is very complex too.
Bad
3 years ago
11 Reviews
4.7 SmartReviews Score
Wheelscience
After around two years of work Wheelscience was ready to launch. We promise you the right wheels at the right price. We aim to become the World's number 1 online carbon wheel business. Why not come along with us?
Recent Reviews
Got 60mm Vortex wheels. Amazing wheels . Now my bike is lighter and looks fast. Took only 3-4 weeks from ordering and shipping to me. The packaging was amazing, wheels were wrapped so no damages were made during shipping. The quality of the wheels are great, they super light. I’m so happy. Totally worth it! And staff respond to messages pretty quickly and with details about wheels and shipping. I would recommend this site. In the future, if I will need more wheels ( maybe different thickness) I would totally get from here , the Wheelscience! 💯
Excellent
2 years ago
I am EXTREMELY happy with the AMAZING service provided by Peter. There was an initial slight delay due to manufacturing issues around the world but overall the wheels arrived in a timely & pristine condition. Now I did encounter an issue with trying to fit 25c Clincher GP5000's which for a reason or another they would not fit even after trying various ways of force stretching them. So Peter recommended trying Vittoria or Pirelli tires as they eligibly have reputations for being the most compliant in their dimensions. Happy to report, I mounted 2 Vittoria Rubino Pro IV with ZERO issues. This is what you call EXCELLENT Customer Service and I have zero issues recommending them to others looking for new wheelsets. FIVE STARS all the way!!!
Excellent
2 years ago
30 Reviews
3.8 SmartReviews Score
Recent Reviews
terrible,i make an order on last 05/23/07,and they dont respond any email,i send 10 emails without any response,i pay for fedex 2 day,and still not receive the jacket,and not receive any explanation about what is happening,this store is a fraud,the most bad store on the internet !,keep away of that !
Bad
3 years ago
Be warned, if you pick the default shipping you're going to wait close to 3 weeks to get anything. I placed an order on the 13th, and got notification of shipment on the 16th. Not bad so far right? Well it turns out they may have printed the shipping label and packaged the merchandise, but USPS didn't even recieve the shipping info into their system until the 24th, more than a week after they claimed it had shipped. I wish I would have checked this site before ordering. I've always received the performance bike catalog and thought they were a decent company, so I didn't bother checking up on them.
Bad
3 years ago
38 Reviews
4 SmartReviews Score
Recent Reviews
I purchased a $200 gift card for my wife. We used about $80 of it. I went to use it again today and it said the number wasn't valid. I called them and got this very rude agent that told me to basically kick rocks. He essentially said Nashbar went belly up (bankrupt) and stole everyone gift card money. He said they (the owners of Nashbar.com) aren't honoring any gift card no matter what amount. To me that means my money was stolen. I said I'll have to put this in a review and he told me go ahead, put it on the pile of other negative reviews. And politely told me to F off. So I repeated it back to him and hung up. If you had a gift card with Nashbar, I suggest you check it right now. Who know what they're going to do or did do with your money. I wouldn't trust them as far as I can throw them. There are hundreds of other sites out there that will honor a gift card you paid for - this is not the place.
Poor
3 years ago
The "deals" are far from it since they overprice to begin with and good luck with battery powered stuff on sale. Poor experience with purchases that were inferior. You have to look long and hard at the catalogue to find a real deal and then it is buyer beware.
Bad
3 years ago
2 Reviews
3.5 SmartReviews Score
Louri Bike
Louri is handmade in the UK and is a range of product to help you ditch the pack and saddle bag on your road and mountain bike. Enduro strap, mtb strap-on design with elasticated retention. Very high quality with more coming to the range soon.
Recent Reviews
I ordered two and only received one, it happens, initially I did not receive a response to the email I sent but when I chased they responded quickly and sent me the missing straps with some goodie to make up for it, nice gesture
Excellent
2 years ago
The straps appear to be strong and well made but the price makes it poor value in comparison to similar alternatives. It really needs to be half the price to be competitive and I would have returned them (I bought 2) apart from the additional costs to me and something about supporting a UK business. I would not recommend these to my friends on this basis so cannot recommend them here either.
Bad
2 years ago
2 Reviews
3.6 SmartReviews Score
Maxfoot
maxfoot foldable eBike that is commute and trail-ready. Premium & wallet-friendly.
Recent Reviews
Great bike overall and built like a tank. However, technical support is lacking so if you have a problem like I have with power unexpectedly cutting out where I have to pedal back home (which is not easy with an 85lb bike) and plug into the charger to reset. I would recommend to check out more of a brand name bike which has a US network for support
Poor
2 years ago
Great bike but support is not very helpful. The bike does exactly what is said it will do and more. The only feature I wish it had was a key to turn it on and off so I can leave it locked in front of stores and know that no one can mess with it. But overall its a great bike, just wish they would ship me the rest of my order.
Bad
2 years ago
9 Reviews
3.7 SmartReviews Score
mikesbikes.com
Mike's Bikes has the widest selection of bikes and gear and best local cycling experts. Shop the deals on road bikes, mountain bikes, electric bikes, cruisers, and kids bikes from brands like Specialized, Santa Cruz, Orbea, Juliana, BMC, and PUBLIC.
Recent Reviews
Today I visited Mikes Bikes in Los Gatos. I did so because I wanted to buy a spare part, the connection to mount our bike child trailer on a bike, the Thule Ezhitch. We forgot the ezhitch at home when travelling to California on holiday. I found the part with an extra axle (Thule Axle Mount Ezhitch) online through the brands store locator. On mikesbikes.com the part was displayed as available in Los Gatos. It was displayed as available at 10 out of 13 stores. I drove from Capitola, approx. 30 min drive. At the store it turned out that they didn’t have it. They called the closest store. They didn’t have either though it was also displayed as available for this store. So they called the next store and here they had the part, another 30 min drive away so I would need to drive another 90 min with two small kids in the car before we would be back at our house. In the shop they had two Thule child trailers. They come with the ezhitch. It is released by hand in seconds. I asked if I could buy one from one of the trailers. I even offered to pay for the axle mount so they could just replace it with the spare part from the other shop. NO, they did not want to sell it! It was part of the trailer and could not be sold separately! (as they could risk that if they sold all their bike trailers before the part was transferred from the shop then it would be missing on the last one). So if you consider shopping at Mike’s Bikes then consider this: -Their webshop information is not up to date. They know it and they do not correct. The sales guy asked a colleague where to find the part and the other guy told him that he should not look at webpage as it was often wrong but to look in their internal system. After I visited the shop it has not been updated for “my” part. -They do not make any effort correct errors (We drove 30 min based on the incorrect on their webpage) or help a client with an issue. They could have solved my problem with a minimal effort -transferring a part from the other store 30 min drive away (or ordering from their supplier with the slightly increased risk of being a part short if they managed to sell all their thule trailers before the part arrived). And now you might think this is just the attitude of the one sales guy but no, he went to his manager for advice before choosing not to sell the part so it seems that it is the policy of Mike’s Bikes. We went back without our spare part and Mike’s Bikes failed their mission “GET MORE PEOPLE ON BIKES!”
Bad
2 years ago
Shipping took 2 weeks for a pair of pants paid at full price. I have yet to receive them. Asked why by email and phone no response. Even warned them I would leave this review. Absolutely no response - not only poor customer service but you’d think they would take the hint which makes it even worse. There are a lot of opportunities to by bike hardware and apparel on the internet- you should choose someone other than Mikes Bikes (two one syllable words -brilliant)
Bad
2 years ago
8 Reviews
4.1 SmartReviews Score
Recent Reviews
I have been waiting on my order for two months with EXPEDITE shiiping, and then they say they don't have the items in stock and I have to wait for another half a year. Asked for a refund a month ago, just now received a notification that they are processing my request. Scam website, stay away!
Bad
3 years ago
I have been waiting on my order for two months with EXPEDITE shiiping, and then they say they don't have the items in stock and I have to wait for another half a year. Asked for a refund a month ago, just now received a notification that they are processing my request. Scam website, stay away!
Poor
3 years ago
3 Reviews
2.5 SmartReviews Score
Recent Reviews
MUST READ BEFORE PURCHASING FROM 2WHEELBIKES.COM Bought the bike in May 2008 and it is Nov. 17, 2008 and the issue is still unresolved. Bought a tandom bike. It arrived defective (confirmed by local bike shop). No phone number on web site. Emails not returned. Found phone number through other channels. They do not return call promptly. They told me I was responsible for this big bikes shipping back to the company (even though it arrived broken). I decided to drive it over 300 miles from Las Vegas to Arcadia, CA to return it. The person I contacted there took the bike back and said I would get a full refund. She refused to give me a printed credit, but rather hand wrote on the receipt bike returned and she signed her name. This woman no longer works for the company. The inside of this company was comical. The one employee at the desk was handling angry calls. There was a few customers there that were upset as well. Anyways, they never credited me. Instead they charged my credit card in full. 6 months later after dealing with their manager (who refuses to get me in contact with the CEO nor his email address) they finally gave me a refund...BUT WAIT! IT WAS ONLY HALF MY MONEY! He said they charged me for shipping the bike initially (he said shipping was free, but once I didn't purchase the bike, he could charge me for it) and he also charged me for a restocking fee (on a bike that was damaged). I have since read lots of reviews on this company and my situation is not unique. The reviews show they often send defective products, fail to return calls, and do not refund customer money. The Better Business Bureau has had over 60 complaints in 36 months. I may not get my money back, but I will let as many people know about this company and my ordeal.
Bad
4 years ago
Same problem as other customers, bikes came damaged, was told manager was out for a week, sent a second bike, it too is broken, now they wont refund us our money or pick up the broken merchandise. Horrible company to do business with. Be warned
Poor
4 years ago
2 Reviews
3.6 SmartReviews Score
ProCycleGear
Shop Now for high quality professional team vintage cycling kits Best selection deals on Italian made bike jerseys shorts gear Official pro apparel
Recent Reviews
I would give this business 0 stars if I could. On Dec. 17 2016, I placed an online order for a jersey with procyclegear.com. I received an order confirmation and my credit card was charged $84.51 the same day. Dec. 19, I received 2 emails, one that said my order was awaiting shipping and one that said the order was shipped. Dec. 23, I received and email from the owner, Luis Fernandez of ProCycleGear.com saying there was a problem with my order, that they ran out of the item I ordered and if he can ship a substitute. This was after I received the email that said it was shipped. I replied back asking if there was a black and red version of the jersey. He replied "let me check." After 3 days of no response, I called. No one answered. I left a message to call me back and left a number. I also emailed that I hadn't heard back and to please call me. On the same day, I get a reply through email with a response "sorry only black white." I reply back if he can please call me as I'd rather discuss this over the phone rather than go back and forth via email. I don't get a reply so later that afternoon, I send another email saying I'd like a full refund since they don't have the item I paid for. Then Luis replies back "Will process full refund." 3 days later, Dec 27, I still don't see a credit on my card account. I email him again asking for a refund. 2 days pass and still no word. I call and leave a message saying I still did not receive my refund and to please call me back. I also send an email. Every time I call, no one answers and it goes straight to voicemail and I never received any phone calls from ProCycleGear.com. I finally had to call my credit card bank to dispute the charge and get a full refund. This was absolutely the worst service I've had to deal with from a business. I was charged $84.51 for an item that was never shipped and then the business did not send me a refund. I consider that theft. I filed a complaint with the Better Business Bureau and FTC. When I looked for the address online, Google map shows it to be a residence and not a legitimate brick and mortar store. Seems very shady. UPDATE 01/03/17: I finally received an email from Luis saying that I will get a full refund and that he was on vacation. Too late. Not how to run a business.
Poor
3 years ago
I've ordered several jerseys from ProCycle Gear in the last 10 years and they're always very efficient with my orders. I've spoken to Luis on a couple of occasions, and he's always been very helpful. I'll keep ordering from him as along as he's in business. Stewart Kassner Coral Springs, FL
Excellent
4 years ago
30 Reviews
4.7 SmartReviews Score
Bicycle Parts and Accessories
Modern Bike offers a large selection of bicycle parts accessories and clothing for low prices
Recent Reviews
At $72 for a small chunk of carbon fiber, I was afraid I made the wrong choice to purchase just the shifter lever for my 2013 SRAM Red rear shifter. But it only took me about 15 minutes to swap in the replacement. All the parts were exactly what the SRAM Spare Parts Catalog showed and they went together without any real issues. Just fat fingers and tiny parts were what made it take 15 minutes instead of 10.
Excellent
3 years ago
I was looking for a deal on the 510 Freerider shoe, but every store I searched was selling them at list. Modernbike.com had them in my size and color, along with a 10% discount on $100 for May, and freeshipping. Shipping was fast and email contact was thorough.
Excellent
3 years ago
1 Review
3.1 SmartReviews Score
Kids Scooters Balance Bikes
Zoomy Leisure is an Australian store selling kids 3-wheel scooters and balance bikes Best quality safe and durable Free shipping and 90 day warranty
Recent Reviews
Fantastic ...excellent customer service I received my order within 4 days I was very impressed ...my 6 year old granddaughter loves her new Zoomy
Excellent
3 years ago
4 Reviews
3.8 SmartReviews Score
BikeBerry
Bikeberry is the Motorized Bike superstore We offer the largest selection of Gas Bicycles Bike Engine Kits Gas Bikes Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block We have the best deals on Unicycles Mini Dirt Bikes and Beach Cruisers
Recent Reviews
Engines arrived on time but instruction video would not play on either of my DVD players. I emailed company twice asking for new video but never heard back. Luckily, there are videos on You Tube instucting how to install engines. Customer service for Bikeberry sucks
Bad
3 years ago
Sent a comment regarding the assembly instructions. Woefully out of date and hard to read. Overall satisfied with the bike, looks like it will last a long time and the grandson likes it. Not looking for any refund or special consideration but I would find it hard to believe that a person w/o any experience with bikes would find the directions any help at all.
Excellent
3 years ago
4 Reviews
4.6 SmartReviews Score
Recent Reviews
Top services! Bij vragen wordt je gelijk te woord gestaan en ook wordt er gewerkt met mogelijkheden en oplossingen. Betrouwbaar en enorm klantvriendelijk. Zeker aan te raden om je volgende paar sokken bij Sockeloen te bestellen.
Excellent
3 years ago
I was asked for a review by sockeloen, so here you have it: if you have bigger feet (46), the one size fits all makes the socks too short. ankle height socks is not what a 'wannabe' stylish cyclist aspires. otherwise the socks are nice
Poor
3 years ago
30 Reviews
4.3 SmartReviews Score
Recent Reviews
I placed an order for Nordic Skate skiing boots on 2/27/2015 and paid an additional $34.95 for 3 day shipping. The order was not acted upon until I called the store on 3/2, The boots were not shipped until 3/3, so the fee for rapid shipping was wasted.
Great
3 years ago
Boots came UK sized instead of US but fit well anyway
Excellent
3 years ago
10 Reviews
3.1 SmartReviews Score
BikeMania
Shop now at BikeMania - Best price best selection for bikes cycling apparel cycling equipment tires helmets and much more
Recent Reviews
Short responses from their customer service team, horrible communication, passive aggressive, and tells you your product is shipping over and over only to find out they never planned to ship bc it was never in stock. This place sucks.
Poor
3 years ago
I placed my order and had decided to go with echeck as I was waiting for a replacement card. I've used this method many times before and understand there is usually a 2-3 day processing period. So after 5 days it says the check is processing so I send an email to check on it. Two days go by so I send another email to which I explained I was leaving in a week for a wedding and would be gone for 9 days and if it was going to take too long to get here to cancel it as I had to be here to accept the order. At this point the money had already been deducted from my account since the day after the order was placed and over 3 days later from the day my order was cancelled and the funds have yet to be returned to my acct.
Poor
3 years ago
12 Reviews
3.8 SmartReviews Score
Total Cycling
Total Cycling has a huge inventory of cycle parts frames accessories and apparel If youre serious about cycling we have something for you
Recent Reviews
Placed my first order with TC ($300+) on July 6. Received my package in the US on July 10. Very fast shipping considering TC is in the UK. Prices are very competitive on most items. Some more expensive items can be purchased for up to 50% off US online prices. Shipping can be high. However, if your placing a large order, your saving more then makeup for the shipping costs. Sent customer service an e-mail prior to ordering and took a week to get a response. Will purchase from them again.
Excellent
3 years ago
I order wheels on 24/12 with mention in stock 5+. On the 1/01 nothing yet so i sent e mail... Nine days lalter they response was sorry we forgot your order it will be shiped today. I ask for tracking ...nothing. Five days later nothing yet . I have finaly cancel my order (without trouble) almost 1 month after my initial order.
Bad
3 years ago
30 Reviews
4.7 SmartReviews Score
Recent Reviews
I like riding a 25 on the rear and 23 on the front. The Vredestein fortezza tricomp tires are high quality and gives a solid feel in wet or dry conditions. They also can be pumped to higher pressures for the over 200lb club. :-)
Excellent
3 years ago
Yuck order turn and 100% correct execution as always
Excellent
3 years ago
2 Reviews
4.8 SmartReviews Score
Cambria Bike
Selling bikes since 1986 Mountain Bikes Hardtail Full Suspension Road Gravel cycling apparel bike components protection With both online channel and retail stores in San Luis Obispo California shipping to all US states with free shipping over 75
Recent Reviews
First time ever using you and was extremely happy with your site, prices and available parts. Will look to you for future needs. I had messed up my order and called and they switched the cassette that I ordered for the one I wanted before the package was shipped
Excellent
3 years ago
I am a weekend type rider of moderate trails/mountain and have been in mountain biking for about a year, but have built and fixed bikes for much longer. Overall I had a very good experience with them. Moderately Shipping, not blazing fast, not terribly slow. Prices are very good. Stock is updated on a day to day basis, so it may be 'in stock' when you add to cart, but then become out of stock when they update it the next day, but as soon as it's in stock they will ship it right away with no need to place an order again (unless you cancel it of course) Their Price Smash (price matching) is my only complaint in that, they don't always provide manufacturer item numbers so it is difficult to match prices and see if it gets accepted or declined. Also, I could only figure out how to do one price match per order, but it wasn't a big deal because they have good prices on nearly everything by and large. They don't always have the best communication over email, I believe they are very busy because they're often short. However, over the phone, they are very courteous and will explain nearly any question you have. Be polite to them and they'll be polite to you. That is common courtesy I think. I will buy there again.
Great
4 years ago
2 Reviews
4.6 SmartReviews Score
Recent Reviews
Did love my Giant Fastroad SLR 1 but the frame cracked a year later. The Giant warranty team offered me a replacement frame but was not the same one I had bought as it was not available, its a 2017 model so not exactly old. I offered to pay the difference on a frame that would be better for me but they refused and offered me a lower grade frame instead. Don’t know what the point of that was. I was a fan of the brand but this service is not worth dealing with them again. The frame warranty will leave you with something that you don’t want, it’s their fault their design failed. They should be doing everything they can to rectify it, particularly when it wouldn’t leave them out of pocket as I’d pay the difference.
Poor
4 years ago
I had a problem with a Giant bike frame purchase in 2016. The Bradley Stoke store was superb! Replaced the frame and looked after me every step of the way. Can praise them enough!
Excellent
4 years ago
6 Reviews
4 SmartReviews Score
Bikes Online
USAs best and favorite online bike shop Buy road bikes city bikes electric bikes MTB BMX Bicycles Cycling apparels bicycle parts and accessories and more
Recent Reviews
Due to a Bate n' Switch practice, Bikes Online did not deliver Deore Components as advertised. Bikes Online boasts (but falsely claims) their 2021 Polygon Xtrade 6 comes with Deore Shimano Driveline and Brake components. After I received the bike, I did not recognize some of the components. Due to a Bate n' Switch practice, Bikes Online did not deliver Deore Components as advertised. When I researched the downgraded components, I found the Huffy bike (the cheapest bike in the world) uses the same components for $900 less than the $1000 I paid to Bike's Online. I guess they expected me to be as dumb as dirt and would accept the bike without noticing or complaining about what they did. No apologies from Bikes Online, no admission of wrong-doing, no resolution, and no customer concern or communications, whatsoever. They didn't bother to reply to my complaint, except to say the problem was resolved. What that resolution is, they never told me about it. Upon returning the bike, they’ll refund you less than you paid. And they say Free returns but you have to pay for the shipping. FREE?? They are dishonest, a rip-off, and frustratingly a waste of time. Stay Away! No matter how you interact with Bikes Online, YOU LOSE!!!! https://www.youtube.com/watch?v=LNur7xu43yg
Bad
2 years ago
I ordered my bike over a month ago I experienced shipping delays. FedEx lost my package they told me I needed to file a claim with bikes online. I responded to the service email bikes online sent to me that night it was sent. I have not had a reply from them for over a week. Garbage company with no regard for service. I’ve had to file a dispute with my credit card company because they will simply not respond to my numerous voicemails emails and dispute submissions on their website.
Bad
3 years ago
3 Reviews
3.5 SmartReviews Score
Recent Reviews
I have placed orders with Chad several times. Twice I have had them ship to hotels or friends homes in different states. Most recently, I blew a chain on a winter riding trip to see my family in Idaho. Chad boxed and shipped my chain kit immediately and saved my trip. He even included some extra links for my tool kit. Thank you for the great service, Chad. You have a customer for life.
Excellent
3 years ago
Ordered a 15t/45t 520 sprocket and chain/ 112T RK chain (neon green) combo package. Within 5 MINS, they called my phone and let me know that they did not have the 7075-T6 rear sprocket I ordered in stock. They gave me the 520 Super lite rs7 steel sprocket instead, and IMMEDIATELY gave me the 22.00$ refund. (Im cool with that, I couldn't find the steel rear sprocket combo on their website (and steel> aluminum) I'm not super happy that they didn't list (on the website) that it was out of stock, but customer service was exceptional and the shipping time was good. Overall, 8.5/10 for my experience.
Great
4 years ago
4 Reviews
4.9 SmartReviews Score
Recent Reviews
I decided to spruce up the place with some nice high quality Oak wood flooring, the website had so much to choose from and the calculator was brilliant! telling me how many boxes I needed to buy per room! Now my man cave is looking fantastic!
Excellent
3 years ago
Thank you so much to Step By Step Floors for supplying me with my stunning new engineered wood flooring, my partner and I were able to chose from a fantastic range and get the best deal we could find! Definitely recommended!
Excellent
3 years ago
2 Reviews
3.9 SmartReviews Score
Recent Reviews
After spending 500 usd on 3 purchases, I feel like I want to thank UCycles for their excellent performance. Super fast shipping, Most of the time has the best price (easily beats ebay), coupons. I recommend it, tons of items in stock.
Excellent
4 years ago
Do not shop with them....HORRIBLE CUSTOMER SERVICE FROM MIKE (owner manager or whoever that is). I have been a very loyal customer of Universal and I have purchased so many products over the years. Just to put in perspective what type of buyer i am: Since 2014 i spent: $3800 and $1500 (last 12 months). All returns excluded and they are a very minor percentage of my overall purchases. Sometimes when I shop, I will put a few items in my shopping basket considering that the store doesn't always carry those products on floor and it's hard to tell which size will fit me. So I will often times purchase items of various colors and sizes and return the ones that don't fit me. Except that today as I placed a few orders for various shoes (5 pairs of shoes at $150/each varying in sizes and colors and some ring pliers for $18 was planning on buying) and I receive voicemail from Mike who told me that he had reviewed my purchase history and said that it would be a "waste of time" (I am not kidding you) for them to be fetching and returning products for me because it was time intensive (as if me trying those out an the store would have been any worse specially considering that now your sales associate has to help me instead of being given the luxury to fetch those products from an online pickup order). As I was writing this email I decide to just call and speak to the supervisor who happened to be Mike that day. So I explained how insane his request was coming from an online store, Mike Just didn't understand my point despite my various attempts (with me speaking very politely thinking Mike might get it) and the phone call somehow dropped off midway our discussion (i waited for a solid 30 mins thinking that Mike wouldn't want to leave such conversation midway), my online order was also cancelled (not by me and without my request) and I never heard back from the dropped phone call. So let's just look at another angle (for the business savvy folks) I was planning on buying a very expensive Mtb shoes on my lunch break @$150 (full ticket price) plus another $20 item for a total cost of $170. Let's assume now it takes an incredible long time (1 hour) to fetch those shoes from your shelves and another day 10 mins for the return (70 mins total). So $170/1.167 hr=$101.2/hour worth of wage: with that it' pretty clear you would have made a profit despite all of that effort to fetch stuff off your shelves. But that profit won't be realized because instead I will buy the shoes elsewhere. Lastly, before you harass your customers for their "terrible" intentions of buying your products you may want to review your return policy because nowhere in your policy you have a clause for not allowing such type of returns which means you have no grounds to be making such phone calls. Anyhow, if you shop there be sure to know they DO NOT like you to overbuy products because Mike thinks it's a waste of time to fetch those products for you.
Bad
4 years ago
2 Reviews
3.4 SmartReviews Score
Recent Reviews
As the title says, I immediately cancelled the night before, and two emails later, no response. Then it shows that the shipping label was created at noon the next day. My request for assistance was not responded to, and this site has no telephone number. It's incredible that the order was shipped, doesn't the proprietor check his email?! I won't ever buy from here again.
Poor
3 years ago
Ordered my biking jersey on Friday morning and got it on Monday. They included a free pair of socks which was really nice too. I wish they had more accessory items and not just bike jerseys and bike shorts. Ive recommended this place to friends
Excellent
4 years ago
6 Reviews
2.6 SmartReviews Score
Recent Reviews
Same experience as P, I ordered $100+ worth of drivetrain items, got an e-mail but no tracking number...useless to call the phone number because they have been taking inventory for a month now...uh, don't try e-mailing the addressess on the website, no one will return it. Crappy business model, I will not be ordering again and I hope that I can convince as many of my bike friends as possible not to order from these scammers. Can you imagine how far a little communication would go? Idiots.
Bad
3 years ago
Good contact with Randy, I received my order 3 weeks later in France. I spent one week with custom office (it's not duty-free :-)) because the invoice was missing on the box. "Bravo" to offer the best price...
Excellent
3 years ago
19 Reviews
3.9 SmartReviews Score
Recent Reviews
Okay that was the fastest shipment ever! thanks so much Cycology for the expedited service. Absolutely love all of your jerseys….. I wasn’t a bike rider other than for spin classes before this Covid mess, but now I am and I am so glad I found your website. I now have a full wardrobe of your shirts!! :-) Again I ABSOLUTELY LOVE all of your prints and the quality is amazing!! You all really do have a great product. Jennifer
Excellent
3 years ago
I think this is a scam. Customer support is arrogant and stubborn. Ordered online and the order was duplicated (by Cycology) and paid for twice. Cycology's only proposal was to return one delivery for a refund, but they would not refund the shipping costs. With the cost of returning the items, I would have been out of pocket, so no option really but to keep the duplicate order. If anyone else has had this happen, please respond. It is a well-known e-commerce scam.
Bad
3 years ago
7 Reviews
4.7 SmartReviews Score
Recent Reviews
I just purchased my second awesome bike from Giantnerd since late September. In each case, Jon wrote a 'best wishes and thank you' message on the inside flap of the box my bike was shipped in. As with my first bike purchase, I took a photo and distributed it to my family and friends letting them know that this is how a company wins a customer for life. The bike is in absolute awesome condition and a dream to ride in the Seattle area. For some reason, I can not stop buying bicycle stuff from Giantnerd. :) From a totally satisfied customer! Cary Champlin
Excellent
4 years ago
I was directly in contact with Chris at Giantnerd and he helped me decide on the right bike for me and my needs. I am VERY happy with my new BAMF Kumira Mountian Bike, it was set up ready to ride, so out of the box and on the trail in 10 minutes. They always returned my call if I had a question, and I felt like I was dealing with my bros Let's recreate !
Excellent
4 years ago
2 Reviews
3.2 SmartReviews Score
Professional LED Flashlights Bicycle lights At Right Price- Worldwide Fast Free Shipping
Worldwide Free Shipping Out door LED Bicycle lightsflashlight-diyled flashlightsled diving flashlightsled lighting bulbCree XM-L sales at right price
Recent Reviews
I ordered a dive torch at Lightmalls on September 2014. It didn't arrived on the proposed time so I checked the postal tracking number which showed the parcel was lost. I asked Lightmalls several times to send the torch again. They always replied within short time and promised to send but it hasn't happened in five months. So I paid for something and got nothing.
Bad
3 years ago
Super bright LM Cree XHP70 4500-Lumen 5-Mode Memory Led flashlight Torch Arrived DOA, after much runaround told to return to China- $69.00 shipping cost- more than light cost.
Bad
4 years ago
9 Reviews
4.5 SmartReviews Score
Recent Reviews
I backed their Kickstarter last year and was pleasantly surprised by the quality of the aerobars and the communication from Redshift regarding the schedule and production status. You never know what you're going to get with a new company and a new product, but they seem to be a Kickstarter success story. Looking forward to seeing what they come up with next!
Excellent
3 years ago
I rarely review companies, but Ive followed the Redshift guys since their Kickstarter days and want to support them. Theyre onto a great idea and I believe most age group athletes would be better served using a system like theirs instead of a full-blown tri bike. Great customer service for such a small company too.
Excellent
3 years ago
1 Review
3.2 SmartReviews Score
Recent Reviews
I'm going to ride the Southern Tier soon and needed to ship my bike to St. Augustine at the start of the journey. I bought the shipping label from Shipbikes online, which was a very quick, simple and painless process (and a huge savings as opposed to going directly to FedEx). Unfortunately, I bought the label several weeks before needing to ship the bike, and then my tour got postponed due to my brother being diagnosed with cancer and needing surgery. I was needed to help him with his recovery. I called Shipbikes and talked to Chris, who was very accommodating and told me it wasn't a problem because the label was good for a year. So I kept the label hoping I could use it in about 6 months if my brother was doing well. After several months my brother was responding quite well to chemotherapy and able to take care of himself again, so I rescheduled my tour. But I was going to be in a different state than originally planned when it came time to ship my bike, so I needed a different shipping label. I called Shipbikes and talked to Chris again. And, as before, he had no problem with my change of plans at all. He happily, and immediately, issued a refund for my label so I could then buy the correct one. Then the wildfires in the west happened. Again I had to change my plans to ship the bike from yet another location. I called Chris back a third time, apologizing profusely, and told him the situation. He didn't flinch. He happily refunded the money I paid for the second label, saying, "No problem - we will always take care of you." I am still going on my tour, but this time I won't buy the shipping label until I'm ready to slap it on the bike box and head for the FedEx Shipping Center. Lesson learned. And thanks so much to Chris. This kind of customer service seems to be quite rare these days. Any time I need to ship my bike, there's no question who I'm going with.
Excellent
3 years ago
2 Reviews
4.9 SmartReviews Score
Recent Reviews
This is the second trek bike I have purchased from Tri bike run in the past two years. I have been extremely satisfied with the customer service , overall comprehensive bike service and the knowledge of the entire selling /support team at Tri bike run. The "icing on the cake" is the extraordinarily friendly and welcoming staff is bare none to any other store. I am beyond ecstatic with my new trek emonda slr 8 road bike. Excellent relationship selling environment present at this retailer. Extraordinary fast bike service .
Excellent
3 years ago
Bought the Bike recently with my Christmas present and the people were very helpful. They have a service program which will be very useful. I'm looking forward to joining their regular sponsored bike rides. They also offer some training help which I will be using.
Excellent
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
I am an avid road cyclist. I came to bikebug looking for the new Continental GP5000 tyres. Not only were they the best price I could find on the internet, but the shipping was free over $100 and they arrived the next day! Thanks bikebug, I'll be back soon! Maybe even sooner than I should with those insane sales you're running!!!
Excellent
3 years ago
8 Reviews
4.2 SmartReviews Score
Eurocycles
Bikes and bicycle parts available online Road MTB Kids Cycle to Work Free Bike Build Delivery
Recent Reviews
We went to eurocycles on the long mile road yesterday to find a suitable stroller for our 1 year old Arthur were greeted by a friendly lady who worked there she went through the pros of the costello stroller we were interested in & bought. Would definitely recommend
Excellent
3 years ago
Part of my bike was on backwards (front suspension) but it turns out that was done by the bike manufacturer and not eurocycles and when I called to explain it a member of staff told me he would be out to my house to fix it and he arrived so fast on that day! This was after the shop had closed too so he really went out of his way, absolute legend !!! He also checked the rest of the bike, pumped up my tyres and adjusted my handlebars! Would give higher than 5 stars if I could
Excellent
3 years ago
3 Reviews
4.6 SmartReviews Score
Fahrrder Bekleidung Zubehr Gnstig online kaufen
llll Fahrrad Top Marken Bekleidung Zubehr Gnstig kaufen Kauf auf Rechnung Blitzversand Schnell zuverlssig im fahrrad24 Onlineshop
Recent Reviews
Looking for a replacement for my old Bike Alpin 25 which after years of abuse looked old and worn. Just found out that they no longer make the bag and so the only stockist I could find which sold the bag for a reasonable price was Fahrrad24. Sent pretty quickly and took about 5 days to arrive which wasn't bad from DE. Really pleased with the bag, same great fit and lots of pockets. 5*
Excellent
3 years ago
Part was send very quickly I received in 5 days (include weekend).
Excellent
3 years ago
3 Reviews
2.9 SmartReviews Score
Fietsenplaats
Fietsenplaatsnl - De online fietsenwinkel voor een goedkope fiets op internet - Kinderfietsen - Omafietsen - Damesfietsen - Transportfietsen - Herenfietsen - Jongensfietsen - Meisjesfietsen
Recent Reviews
I was surprised that my credit card was debited for 299€ when the price showen on the website for spirit transportor was 247€. Then in state of 7 speed spirit we received 6 speed fiets. Then the quality of materials is not good.
Bad
3 years ago
After buying a kids bike for my daughter the chain broke within 1 day. I had it repaired at a local bike shop for 15 euro, because I had a very sad daughter and agreed that fietsenplaats.nl would refund, but now they act as if we never agreed this. Completely untrustworthy. Very bad experience!!
Bad
3 years ago
3 Reviews
3.6 SmartReviews Score
Fietshokje
t Fietshokje biedt gebruikte fietsen aan van goede kwaliteit voor een mooie prijs Bekijk alle modellen en bestel direct jouw droom fiets
Recent Reviews
Ze kijken de fietsen helemaal niet na voor verkoop en aan garantie doen ze alleen als het niet te veel kost. Sparta Moeder fiets van 400 euro gekocht, binnen 1 maand waren er een aantal spaken los gekomen wat prima te herstellen was als garantie bij Raaks. Bij het ophalen van de fiets bleek plotseling dat de fietsendrager was afgebroken op de las naden. (zo was hij niet gebracht) We zijn 6 weken verder elke week bellen, Nooit hoor je wat terug op emails of dat je terug gebeld wordt. Elke keer krijg je die monteur daar aan de lijn en hij weet nooit wat alleen maar aan het lijntje houden met ik ga het navragen meneer bel over een week nog eens meneer etc etc en na 6 weken krijg je een K.. excus dat het niet leverbaar is (wat het dus wel is volgens de lokale sparta dealer hier) kom je zelf met een oplossing omdat er nog z'n fiets daar staat geef mij dan dat onderdeel, maar nee dat willen hij niet. Dus ja wat voor oplossing ik dan zelf in gedachten had en dat ik dat maar even moest mailen naar fietshokje zelf..... Met andere woorden zoek het lekker uit.... Ik raad deze club zwaar af mij zie je hier niet meer
Bad
3 years ago
I've bought a new E-Backfiets (Euro 1.400) from "'t Fietshokje" Amsterdam and the computer broke after only 5 months. I called immediately the shop and they told me that I should contact their shop in Harlem And bring it there. I sent an email to ask more info and "'t Fietshokje" confirmed the policy. >>>> WHAT?? According to the European Legislation the replacement/reparation should be provided costless from the same shop. I could not travel to Harlem immediately, so I went there after 1 month from the email. I explained all the situation and provided the proof of purchase and the email. The employe e in Harlem stated that the defective part (e-Bike computer) has only 6 months warranty and I was therefore out of warranty. When I tried to explain that there should not be any problem to apply the warranty, since I've informed them on time by email. I asked for some sort of written statement about warranty policies (not clear on web) but the employee became very rude and aggressive till the point I had to call the Police because the employee started threatening me. Terrible experience, disgusting service and very bad quality. DO NOT BUY ANYTHING FROM 't Fietshokje
Bad
3 years ago
2 Reviews
4.1 SmartReviews Score
Gear Club
Buy online design custom cycling from Gear Club Ltd at an affordable price
Recent Reviews
We ordered 30 custom designed cycling jerseys less than a week before the event and they were with us in time. Very happy with the service and quality of the goods and would certainly use again.
Excellent
3 years ago
I have used Gear Club for many years now and they have been supplying the 2 cycling clubs that I represent. The service has always been flawless with a good and quick response to our requirements. Nice people to deal with, good value and great looking kit. Recommended.
Excellent
3 years ago
2 Reviews
4.6 SmartReviews Score
Genuine Innovations
Check out the best CO2 bicycle tire inflators in the world We should know - we invented the technology Also stock up on CO2 and other tubeless accessories
Recent Reviews
Well, you got my address wrong so the first attempt by UPS was unsuccessful and the next two attempts by UPS to the correct address were unsuccessful. I ended up having to pick up the package at the UPS facility. I don’t know...I was rather annoyed by all this but I have the package.
Great
3 years ago
One of my older tire valves wasn't sealing any longer on the CO2 cartidges and Genuine Innovations promptly sent me a new one. Great customer service. I always liked my valve so I'm excited to have a new one.
Excellent
3 years ago
16 Reviews
3.9 SmartReviews Score
Home
GreenZone Bikes leader in small compact lightweight folding bikes and bicycles manufacturer and retailer offers affordable foldable tandem and commuter bikes
Recent Reviews
I hadn't ridden a bike in over 40 years and, living in a third-floor condo, figured I never would again. When I saw an ad for the folding GreenZone bike, in red no less, I was anxiously curious if it would work for me. I had to ask a few questions at first, as in "How do I get the seat on?" and "Now that I have it on too low, how do I get it back up?", but "Alan" was quick with a reply each time and both answers were spot on. My first trip out was grueling, but it didn't take Alan (just a neighbor) to point out my tires were rather flat. Perhaps they lost air in shipping, but that solved my problem. I am still a little hesitant around cars, but I love being able to take my bike to the library, the pool, to meetings, etc. I love that I can take it up the elevator, fold it into its bag, and stick it in my storage closet. Best of all, I live on the coast and see rusted bikes all around our condos, but mine won't be one of them. I am glad to show it off every day.
Excellent
3 years ago
One of two bikes ordered arrived with a damaged bottom bracket. Greenzone Bikes was very responsive in reimbursing me for cost of local bike shop to replace part. The bikes are easy to fold up and load in my car trunk. We plan to ride bikes on bike trails with minimal inclines. The bikes appear to be well built and set up instructions are clear and easy to follow.
Excellent
3 years ago
8 Reviews
3.4 SmartReviews Score
H2 Gear
Mountain bikes for hire and for sale in Grizdale and Ulverston List of bikes and accessories available and links to local activities
Recent Reviews
ordered my bike on Thursday for Saturday delivery, they emailed explaining they couldn't achieve the Saturday delivery so would refund the delivery charge and ship for Tuesday delivery. so i took the day off work for Tuesday delivery, then on Tuesday i get an email saying its now moved to Wednesday! very frustrating, the main reason for choosing H2 gear was due to the quick turnaround listed in the checkout, they did send a £50 compensation but i still feel frustrated over the delivery
Poor
3 years ago
First time buyer from H2 and very happy. Dispatched same day, even though I placed order after 1500 which is great. Next day free delivery. Will shop there again.
Excellent
3 years ago
16 Reviews
3.3 SmartReviews Score
Fietsonderdelen en fietsaccessoires - Hollandbikes
Bekijk alle fietsaccessoires en fietsonderdelen online bij Hollandbikeshopcom Verzendkosten 395 - per order - Levertijd 1 tot 2 werkdagen
Recent Reviews
Unfortunately the worst customer service experience I have ever had. I purchased a junior seat from hollandbikeshop.com 30 days ago, and have not received it. The parcel got lost and they have just told me that their partner in Finland is investigating it. No apologies, nothing. The company just replies me with the same ”under investigation” line. SAD!!!
Poor
3 years ago
Ordered a children’s trailer on 7th May (£270) with a report saying that it had been shipped with PostNL the next day. Still waiting for my goods as of 30th May. It reported postal would be within a working week but now been 4 weeks and no product. Emailed 2 weeks ago with an automated reply saying they are investigating with their shipping partners which can take several days to a week, yet still no refund or product!! Didn’t pay through pay pal so not sure how would get a refund??
Bad
3 years ago
11 Reviews
4.3 SmartReviews Score
Juiced Bikes
Juiced Bikes is a San Diego based electric bike company that specializes in producing the highest performing electric bikes on the market You won39t find a high performance e-bike at a better price
Recent Reviews
My experience has been great with juiced bicycle, ordered a bike on the weekend got it following Friday! Just ordered a charger and horn on Wednesday and received it on Saturday, Thanks juiced!!
Excellent
3 years ago
I have more than 3 years with my bike and it has never been decomposed
Excellent
3 years ago
19 Reviews
4.5 SmartReviews Score
LEKKER Bikes
Discover the LEKKER eBikes range combining style comfort and composed to perfection Rediscover the joy of riding a bike the Amsterdam way Shop now
Recent Reviews
Having my Lekker Sportief for about 6 months now, it's truly more sturdy and comfortable than I thougt it would be. Got it by mail-order and the chain-guard was missing, had a short chat with Lekker and they delivered a chainglider that is even better than the normal one for free, a real joy! Handling is smooth, fast and comfortable, getting the bike ready was no problem at all. Added a luggage rack on the rear side for the child seat and a wooden box on the front carrier which of course makes the bike a little heavier. I must admit that the bike stays in the garage while not being used so I cannot say anything about rusty parts or so (most of the components seem to be no name, which is not always a bad thing per se) but compared to my 25 year old german Hercules bike, the Lekker Sportief is just quiet, smooth and feels like a tank without being too heavy. I already got a lot of positive comments and admiration for the bike, it looks special and is something for people who don't need an E-Bike, or a 2000$+ Racer. Try one if you have the change to, or buy one without testing it like I did, you will not be dissapointed.
Great
3 years ago
Purchased an eAmsterdam 2.0 for daily commute and couldn’t be happier. Can ride to work in a wool suit without breaking a sweat. Customer experience at the Surry Hills shop can be a bit patchy depending on who you get but to be expected for a bike shop.
Excellent
3 years ago
11 Reviews
4.6 SmartReviews Score
Mountain Bike Cycling Clothing and Accessories LordGun
LordGun products and accessories of the best brands for bikes cycling and mountain bike Competitive prices and excellent after sales service
Recent Reviews
I ordered a garmin forerunner 735xt as a present for my brother on Friday 24 April 2020. I paid extra for it to arrive securely and quickly by Fedex within 48 hours. However, it has been 4 days since the order and it hasn't arrived and I haven't received any notifications or updates about delivery. The fedex tracking number doesn't work. I emailed the company over 24 hours ago and haven't heard anything back yet. I am very disappointed. I paid extra for delivery so that it would arrive quickly and securely and so I could track the order. I appreciate the Covid situation means delivery may be a bit slower than usual, but I am disappointed I haven't even received any updates about delivery and no one has responded to my email. I don't often write reviews, but this has been a particularly poor service.
Poor
3 years ago
I hate it I ordered a crankbrothers dropper post 3 months ago and it’s still not here and I know nothing about it
Poor
3 years ago
3 Reviews
4.5 SmartReviews Score
Morvlo - Morvlo Cycle Clothing
The official home of Morvlo cycle clothing Distinctive and fashionable cycling apparel and casual clothing for every rider FREE Worldwide Delivery
Recent Reviews
I have bought many items from Mrovelo I’ve the past few years and never had a complaint. Fit it great, quality is excellent and service is faultless. It is my go to brand for cycling attire. Thanks.
Excellent
3 years ago
Honestly, the clothes are of poor quality, the materials leave a lot to be desired, and worst of all is the customer service, when I told them that the 3rd time I used a culotte this had been broken by the seams, they replied that I did not know how to wear it, after 25 years riding a bike it seems that now I do not get dressed. A shame. Sinceramente la ropa es de mala calidad, los materiales dejan mucho que desear, y lo peor de todo es el servicio de atención al cliente, cuando les dije que la 3ª vez que usaba un culote este se habÃa roto por las costuras, me contestaron que no sabÃa ponérmelo, después de 25 años montando en bici parece que ahora no se vestirme. Una vergüenza.
Poor
3 years ago
13 Reviews
2.9 SmartReviews Score
Recent Reviews
I ordered the folding trike and was told that it would fit in a car with the back sat down. This is completely untrue. We have a Mercedes GLE 4 wheel drive and it is one of the largest on the market If you have any car estate car of 4 wheel drive forget it. It will need a van to transport it. I also lost a deposit of over £100 which is non refundable. Do NOT buy Wethe folding one.
Bad
2 years ago
We purchased a Alpine bike a short time ago we can only say that it is a well designed sturdy reliable bike.The salesman was very patient and helpful.We would recommend them to anyone.Ray and Mandy.????????
Excellent
3 years ago
4 Reviews
4.3 SmartReviews Score
Bankrupt Bike Parts
Bankrupt Bike Parts sell complete bikes bike parts and components accessories and much more Browse our wide range of bikes and bike parts including womens bikes road bikes mountain bikes and others
Recent Reviews
I have had a number of items from these sellers , however there communication skills are poor , I have repeatedly requested a response to purchasing a number of item as a job lot that was over 2 weeks ago and I’ve had nothing but acknowledgment of my message . Poor very poor ( disappointed ) They have now lost 4 sales as I’ve had to source elsewhere . Thank you Mr Webster
Excellent
3 years ago
I found Bankrupt Bike Parts to be a brilliant company to deal with.When I first ordered eBay vanished from my page and I could’nt find it again so I reordered only to find that I had two orders so I contacted the company and they got back to me with a credit for one of the orders.It was free delivery all the way from the U.K. to Australia and they said it would arrive between May 15th-June 5th and it arrived June 5th, just when I needed it.Perfect.Thank you very much,great service.????
Excellent
3 years ago
3 Reviews
4 SmartReviews Score
Recent Reviews
After trying two other seats for my stationary bike which didn't agree with my backside, I finally hit the jackpot with the Contour Seat from BicycleSeats.com. It installed easily and provided total comfort. It arrived exactly when the company said it would and I couldn't be happier with it. Ed Harris Silver Spring, MD 20902
Excellent
3 years ago
They arrived quickly and they are an improvement over our old ones bought locally about five years ago.
Excellent
3 years ago
37 Reviews
4.2 SmartReviews Score
ProOwnedCycling
ProOwnedCycling.com offers pro team cycling clothing, gear and bikes from professional cycling teams and cyclists.
Recent Reviews
I bought a set of most talon bars, intial service was good but when they arrived they was a different finish to the ones I ordered as advertised on there site, and they was missing a stem wedge that without it’s impossible to use, I’ve had around do a lot of legwork to track one down in England , I did email them stating this and have had no reply.
Poor
4 years ago
jason rogers
Fast Delivery. the products are just like described. Excellent store.
Excellent
4 years ago
SéRGIO NASCIMENTO