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Pet Supply Store

A store that sells a variety of animal supplies and pet accessories.

9

Companies

Сompanies in this category

88

Reviews

Number of reviews in category
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Pet Supply Store

Pet Supply Store A store that sells a variety of animal supplies and pet accessories.

9

Companies

Сompanies in this category

88

Reviews

Number of reviews in category
4.1

13 Reviews

4.1 SmartReviews Score

Recent Reviews

Had issues with ordering online and gave a 2 star review.. was contacted within 30 minutes from a Jim, saying he is the ceo.. didn't care about the issue.. just wanted me to change it to 5 star... after I refused he wanted to just agree to cancel order.. I said no.. but he did it anyway.. there is something wrong with this person.. dont know why a business would treat a consumer this way.. I have all the emails to show the conversation..greg n

Bad

2 years ago

GregNester

I bought an item from them that failed shortly after beginning to use it. I contacted them and they promptly replaced it, even though the manufacturer's policy was to try to repair first. They responded quickly to my concerns & communication and made it right. Highly recommend!

Excellent

3 years ago

Darby H.

3.7

34 Reviews

3.7 SmartReviews Score

Identibase

Identibase is a national database containing the details of microchipped pets and their owners

Recent Reviews

As others comment, no help whatsoever with a simple change of address. Want you to pay a monthly fee to be able to do it yourself! Phone calls not answered, message left no call back, emailed several times (waiting well over their 10 day service standard), complained - still nothing! No info on site how to make changes if not a premium user. They say they put pets 1st, in my experience all they put 1st is selling their premium service, leaving our pet unprotected. Avoid if you can, but once their chip is in your pet, beware! UPDATE - I did finally receive a reply using a direct email I was given in response to my Trustpilot review and things were changed for me over the phone. Apparently a non-premium customer changes portal is being worked on. However, meantime you will need to call or email to change address. At least our pet is now registered at our new address, so 1 extra star.

Poor

2 years ago

David

I contacted identibase by email with an issue activating my pet's microchip. Wendy (Nurse) responded to my email and was extremely helpful in resolving my problems and also updating areas to complete the registration. Excellent customer service and fast and efficient :)

Excellent

2 years ago

Emma Colby

2.8

3 Reviews

2.8 SmartReviews Score

Recent Reviews

Excellent first experience......... Ordered 5 cartomizers that were sold out on all other sites for a great price($13 for 5). Used cheapest shipping option (less than $2 for first class) and received great product as requested in 2 days from Phoenix to Boston. Will use again and again.

Excellent

4 years ago

Cuneorama R.

I purchased the much hyped Buzz Pro from Ecigsupply in Phoenix about 6 weeks ago. Having the luxury of living in Phoenix myself, I had a chance to "Try it before you buy it" which is nice considering the $150.00 asking price for this mod. I had purchased the original Buzz from Ecigsupply in September of 2010 and was sasitified with it's preformance except for a few minor issues and the Buzz Pro had changes that addressed those issues. So, even though the last thing I needed was another mod ecig, I decided to plunk down the coin for a Buzz Pro. Three weeks later the switch failed on my Buzz Pro... For the $150 for the mod, I expected better. MUCH better. A quick search of the internet revealed that this was a common issue with the Buzz Pro. After a conversation with the staff at Ecigsupply, they allowed me to return the mod for FULL CREDIT towards another, different mod. If you have spent any time in the world of Ecigs, you will know that mods are "you bought it, you own it. No returns." To have them take a used mod back in for credit when I should have had to deal with the manufacturer for a repair was an unexpected and much appericiated action.

Great

4 years ago

Jwdellmar V.

4.8

9 Reviews

4.8 SmartReviews Score

Recent Reviews

I placed an order for 91 shirts for a community event. I received the order and 41 out of the 91 shirts were the wrong size and even more frustrating they were youth. I converted some youth XL into Adult mediums since they were similar in size and planned to return 33 shirts. No one could explain how almost half the order was wrong coming from multiple wharehouses. The CSR was unsympathetic and nonchalant. Spoke to a Sup and got a passive aggressive response. I continued to explain my inconvenience and how big a problem this created. I was finally offered a return authorization via email. 5 Days later I haven’t received the return email and I get a shipping notification from UPS today that I’m getting a 19lb Delivery from them. I call them back to find out why, no one knows. Where’s my return auth, no one knows. I’m not accepting the package because I don’t want to be responsible for it, sending it back or anything. Save yourself the hassle. This place will never get my business again. Mistake happen but you have to clean them up correctly and they have failed in that area.

Bad

4 years ago

Nataliemonroe X.

I buy wholesale t-shirts from my local wholesale distributor probably once a month. I tried shirtchamp because their price was better. And I got my shirts quickly. Everything was smooth. Will buy again.

Excellent

4 years ago

Karanjain T.

3.8

3 Reviews

3.8 SmartReviews Score

Recent Reviews

Thank you for being a very easy and quick sight to manage I have about 200 people that come to me atleast once a week so it is nice to be able to complete a task easily

Excellent

3 years ago

Hmccallum Z.

The best price on the internet and arrived within 2 days... I am very impressed!

Excellent

3 years ago

Edwards504281 X.

4.7

5 Reviews

4.7 SmartReviews Score

Millbry Hill

The UK’s leading independent family-run country store providing Equestrian supplies pet products country clothing gifts and accessories

Recent Reviews

My second order from Millbry Hill was just as easy to order and as speedily dispatched as my first. The items I ordered were very well packed and parcelled up to avoid any potential for 'delivery damage'. All good!

Excellent

3 years ago

Ros H

Parcel arrived 5 days late. I complained when it hadn't arrived 4 days after the original postage date, and just asked for a refund as we no longer needed the package (we went elsewhere as it took so long to get here). The customer care people denied that the original date was the case, butbwhen I sent proof of the original date they stopped replying. Pretty poor show.

Poor

3 years ago

Ruth

3.3

21 Reviews

3.3 SmartReviews Score

Paw Roll

Paw Roll

Recent Reviews

Leaving from Dallas Love Field, the motorcade had been allotted 45 minutes to reach the Trade Mart at a planned arrival time of 12:15 p.m. The itinerary was designed to serve as a meandering 10-mile (16-km) route between the two places, and the motorcade vehicles could be driven slowly within the allotted time. Please Contact On This Number +1 (805) 410 5040. Please Contact On This Number +1 (805) 410 5040. Please Contact On This Number +1 (805) 410 5040.

Excellent

1 year ago

havaiome

Chinese company with a lot of fake marketing. SCAM!!

Bad

1 year ago

AllieCottrill

4.3

1 Review

4.3 SmartReviews Score

GotPetSupplies

GotPetSupplies.com is an online pet supply store with over 10,000 pet products in stock. We carry all your favorite dog, cat, fish and small animal supplies.

Recent Reviews

4.3

1 Review

4.3 SmartReviews Score

Recent Reviews

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