Consumer Electronics

My power supply shorted out on my TIVO box and I didn't know where to turn for help. I Googled "fix tivo" and www.weaKnees.com" was the first choice. They had exactly what I needed, at a good price, and shipped it in three days as promised. I'm back in business! Communicating with them was fast and easy, and they really cared about my order.

Just want to thank you all for shipping the new Tivo HD to me in Calgary, AB, Canada so fast. It arrived within a day and was unpacked as fast as a present on christmas. It is up and working great with the current 6 or so SD and 2 HD channels that I receive OTA here.

On Oct. 24th I ordered an Ideal-lume lite, filter kit, and remote control for the lite. About a day later I received an E-mail informing me that the lite was on back order and would be shipped around the end of October. On Oct.30th I received an E-mail informing me that my order was shipped along with a UPS tracking number. The best part of my first experience with this company is that the president of the company sent me the E-mail. I would highly recommend CinemQuest to anyone who is interested in there products. Bob Wolf

Really good service. Ordered wrong cable Contacted cablesuk, they told me which one I needed, I returned the first one & they sent the correct cable for my job, It worked first time. Would use them again.

I ordered 32 rca male to rca male audio/video cables which I need for a job. These items were back ordered and there is no indication when or even if I will receive them.

I purchased wireless headphones from Amazon. Could not get power to the transmitter. I sent email to them and never got a response. I got another one from Amazon - Amazon customer service is great. I had power issues again. I sent an email and still no response. They never respond to emails or requests. They only care about $$$. They will never see my $$$ again. I do not recommend this product.

I bought the hdmi cables as there was a Mail in rebate of $20. Cables Unlimited deliberately delayed the shipping so that I got 1-2 days to send the MIR. There was no response from their support/sales/service for couple of emails. Will never do business with these unscrupulous folks. Stay far away from these store. As for the cables, it was a bad buy as well as my prev cable which came with PS3 has far superior pictures .So nothing much in that department..

Since most stores outside of Texas aren't required to collect Texas sales tax, and sales tax payment is self informed on out of state purchases, a brick and mortar store in Dallas starts out at a disadvantage. There's a reason they are able to stay in business anyway :) The only sales people I have only dealt with are Eugene, his father, and his mother. All have been knowledgable, helpful, and very pleasant. I have purchased three high end Nikons here and personally find the reassurance of a knowledgable staff and a local operation to be worth paying a bit more than what I could do mail-order. It's also my preference to actually handle something I'm interested in purchasing rather than relying solely on internet reviews and forum opinions. It's nice to be able to take a demo camera or lens out in front of the store and make a few test photographs. The store stock is exceptionally deep for a brick and mortar store and even some fairly exotic items are immediately available from stock. If your only goal is to locate the very lowest price this may not be your best buy. If you would like to have more customer service and the advantage of dealing with live human beings, I suggest you drop buy and browse.

I had been searching for weeks for a D7000 camera body without any success until I called Ramsey at Competitive Cameras. What a treat! He had a camera body and shipped it to me the same day. He was professional, courteous, and extremely knowledgable. My camera arrived exactly as promised. The next time I need any camera gear, the first place I will call is Competitive Cameras, and I will ask for Ramsey. They are competent and I trust them.

I was so satisfied with my first purchase of the JBL GTO938 speakers that I ordered a second set. HookedOnTronics communication was excellent. Shipping was very fast, and the price couldn't be beat!

ya,this is my third item from Hookedontronics.all past items are work properly..happy ti biz with u.Bt there is a problem in future purchases,coz ur Shipping rates are too much..they are increased US$ 4*.** to 94.25. thanx

I purchased a B-29 Bomber Plane also with a Dragon Fly Helicopter and a 40 Admiral Speedboat. I purchased them on the 19th of March and didn't receive them until the 26th of March because of UPS. I can't tell you how happy I am. Everything arrived in Perfect Condition. I drove the boat and it works Great.I flew the Helicopter and still have to assemble the B-29.Can't Wait. I will definitely order again from Raiden Tech. I like the selection of items.

I purchased the Exceed RC Dune Buggy for a Christmas '09 present and after only the first run, the motor has seized up and the car will no longer operate. The Technical Support rep admitted that it sounded like a piece was missing, but because we purchased it more than 30 days ago, no matter that it was a Christmas present, they will not do anything about it. We then were told to contact Customer Support who said we ordered the item too early (11/16/09) and they will not do anything even though the item was not used until the day after Christmas. This is not a cheap toy, $160.00 total, so I urge you NOT to purchase this vehicle and especially do not purchase from Raiden Tech.

Great service and fast order processing (under 24 hours). Would shop with AlleRC again in a hearbeat. They even provided excellent product advice and technical advice over the phone (and were very easy to get ahold of). The only improvements I could envision would be a better real time stock monitoring system. Although for a small company/retailer, this is not too critical.

I am a professional videographer who recently got into aerial videography. I wanted to upgrade my first setup and was about to purchase a kit from a company in China. All companies I checked in the USA were about 30-40% higher in price for the same components. Then I found ALL e RC website and checked their prices; they were just a tad over the Chinese company prices and I decided to place my order with them. Boy, am I happy I did??!? Bob emailed me throughout the process asking me questions about the stuff I had and wanted to add to my new setup. It turned out half of what I would have ordered in China would have NOT worked with what I had. Bob built modifications for my gimbal at NO extra charge and added free components to connect all my parts. I wanted a partial delivery, I got it. I needed a part next day while I was in Hawaii (I live in NYC) I got it next day. I feel I can ask any questions and get the right, unbiased answer. This is a company we all need to keep in business for their expertise, honesty and service. Totally out of the ordinary!

I had to cancel my order because I was unable to contact this company after a week of trying. Their 800 customer service line put me on hold for over a half hour and then put me into voice mail. I called during regular business hours and each of the four times I tried calling got sent to voicemail like this. I wasted over two hours sitting on the phone only to be sent to voicemail. I also sent four emails with no repsonse from any of them. Finally, I was able to get a service rep in an online chat to cancel my order. Avoid this company if you value customer service or any kind of timely delivery of product.

I bought Sony TRV38 and transaction was extremely smooth. I always negotiate price and check details by phone and the saleperson was quite pleasant, proffesional and moderately aggressive in selling additional items. I checked the prices for add-ons before on other sites and most of the prices was matched or "almost" matched that I consider as a good deal. I believe it is a good store and fair business. Will definitely consider to make business again. Thank you.

I ordered this battery in July thru Amazon. What I received was not what I ordered. I ordered a Bushnell Pro 1M GPS battery. What I received was a Energizer 3v CR123A lithium battery loose in the shipping envelope. No paperwork, no packaging. It seemed to take a charge the 1st time but when I tried again this week - nothing. I'm guessing what I got was what someone else returned as defective. Totally worthless! I had to put my old battery back in.

The remote was the correct replacement for my old Vizeo remote from about 15 plus years ago. I was very happy with the whole order and shipping service, and I received the order in a very timely manner.

The remote that came with my Samsung sound bar had a very flimsy, "cheap" feel to it, and it required a hard to find, pricey battery. It worked fine for a few months and then erratic in performance after being turned on (no, I did not need a new battery). I had to press a button several times to get a response, and often had to get up to manually change settings. I noticed the battery did not want to stay fully seated in its receptacle, but even after doing a "repair" to keep it seated, performance remained unreliable. The Anderic remote I bought from Replacement Remotes works on two AAA batteries, has a much sturdier feel, and has worked flawlessly from the get-go. Shipping was incredibly quick, too. Great product!