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3 Reviews
4.4 SmartReviews Score
Recent Reviews
Nice clothes but from the ones that aren't from aliexpress the rest of them are expensive and over priced. I went today to ask about their returns policy and i'm still unclear on it as the girl behind the counter wasn't very keen on answering my questions - one word answers. Then as i walked back out of the shop to my friends i could hear an audible, condescending "wowww". I turned around to see her face change from disgust to a polite smile. Don't go to the one in Bristol unless you really want something. Do alternative girls think being bitchy is a personality trait? Seems so
Bad
3 years ago
Great! The staff are amazing and so is the stock; there's a really wide range of clothes in there so finding something cool isn't difficult. I recommend this shop to anyone interested in music, especially alternative and pop punk/rock.
Excellent
3 years ago
4 Reviews
4 SmartReviews Score
Recent Reviews
The clothing is super cute! The material is great quality, I was impressed. The sizing ran a bit snugged but not bad. My only minor complaint was the shipment/packaging. I received the BHS black box and it was ripped and torn at the corners. Luckily the items were not damaged but I would recommend better shipping/packaging
Great
3 years ago
The clothes are of great quality and great fit to my Asian body frame. Shipping was very quick and items arrived as described. I had submit request for two returns and it has been three days and no response or approval. I’m worried as the items need to be return within 14 days of delivery.
Great
3 years ago
4 Reviews
4.8 SmartReviews Score
Blue Inc
Blue Inc Website Coming Soon
Recent Reviews
it is good shop which they sell boys and mens. one thing I like about Blue Inc they sell mens Blue Inc sports three quarter length trousers I hoping to buy them soon because is looks cool in mens. I guess you sold tan ones what are other colour of Blue Inc sports three quarter length trousers you did sell. can you open store in Uxbridge Pavillion mall at 11.20pm tonight please. I like to see men pantherella knee socks
Great
3 years ago
Everything arrived in good packaging. However, i ordered three items and the first delivery was only two items. I had to email to request tracking for the third item which was in a separate order. Given that they did respond within a day and also give me the information immediately. Have bought many items from here before and the items are always good quality and as described, always been happy with items from here. Would recommend.
Great
3 years ago
2 Reviews
3.9 SmartReviews Score
Forever Unique
Clothes So Fabulous You Wont Want The Night To End Be Bold Be You Order Now SS19 Line Out Now Designs By Seema Malhotra Order By 7pm For Next Day Weekend Delivery Styles Party Outfits Occasionwear Bridesmaids Dresses Jumpsuits Co-Ords Swimwear
Recent Reviews
Dress was delivered in 2 days, looks amazing on, fabric feels gorgeous.
Excellent
3 years ago
last week the iris dress was around £140 in the sale and this week it has gone back to full price because they have a 25% offer on what a con
Bad
3 years ago
5 Reviews
2.9 SmartReviews Score
Mango Outlet
Discover the special promotions in Mango Outlet fashion footwear and accessories Shop your favourite outfits at the best prices at our online store
Recent Reviews
returned (with a paid parcel) a few items from the order. The parcel got delivered to their HQ a month ago. They did not schedule a refund, the emails remain unanswered and the phone listed on their website directs you to an insurance company (wt?!) Bunch of thieves!
Bad
3 years ago
I like MANGO clothing; during sales, the prices correspond to the quality. But since these are online stores, seeing and trying the items is possible after receiving them, so returning some things increases. However, the return policy is terrible since the returning price does not fix, so that returning items do not make any sense. Perhaps this is the brand's goal - to earn as much as possible, regardless of the customers' convenience.
Bad
3 years ago
28 Reviews
3.5 SmartReviews Score
Recent Reviews
With so many phony reviews, and with this site it seems reviews are either 1 or 5 stars. I thought maybe the 1 star ratings were phony. NOT! I ordered 12.26.2011 and it is 1.31.2012. WTF? Haven't heard anything, can't get anyone on the phone. They clearly advertise way more lines than they have inventory trying to run a minimum working capital ecommerce site. Maybe they accumulate orders till they can get a container load shipment discount from the factory in Asia. Don't even think about it. Imagine a pizza joint that promises to deliver 30 minutes AFTER they get around to finally ordering and recieving a shipment of flour and order and take delivery on the cheese, etc. Might be 30 or 35 or 40 days + 30 minutes, but a deal is a deal.
Poor
3 years ago
I was hesitant to buy frames online, it's just one of those areas I hadn't come around to yet. I went shopping for frames initially at some local stores. I almost bought a pair but decided to see if there were any buying options online. In my searching I came across ShadesEmporium and since I had the model of the frames and the size already, it made things even simpler. The discount price was great. I've received my frames and can say I am very happy with them and I've been telling my friends that next time they look for frames, they should check out ShadesEmporium. I hope these last a good many years but when it's time for new frames, I'll be back!
Excellent
3 years ago
3 Reviews
4.5 SmartReviews Score
Brandalley
Discover a large selection of shoes and fashion fromn 2 000 famous brands on Brandalleycom Private Sales can with Brandalleycom in United Kingdom France Italie Spain Germany
Recent Reviews
Great choice of Branded products at discounted prices. They offer a good service and delivery. Items can sometimes take a few weeks to arrive but once you get the hang of their this its no problem. Products are well packaged and the returns are easy if needed. I like using Brandalley, and would definitely recommend them. : )
Excellent
3 years ago
This is a scam! They just make money on charging you after a refund that I didn't even ask for. Nothing was delivered after I pay 312 £. And now they started refunding items one by one charging me 4£ taxes for each item!? That they didn't deliver? I'm going to call customer consumer report!
Bad
3 years ago
33 Reviews
4.5 SmartReviews Score
Recent Reviews
Firstly, I made and order and did not receive email confirmation. Have emailed support and have gotten a reply. To my greatest dissapointment, item differs from what I ordered. Read some reviews that the refunds were not received.
Poor
3 years ago
Easy site to navigate. There was some delay in my order being shipped. However James Eccleshall in customer service was very helpful and efficient in sorting it out for me. He went above and beyond and kept me updated. I will be shopping here again as it’s a great site but most of all because of the customer service I received.
Great
3 years ago
2 Reviews
4.9 SmartReviews Score
Recent Reviews
Their jewellery is exquisite! I have many of their miniature masterpieces made from sterling silver. The packaging is the cutest with extra sparkly confetti and sweets too! Definitely worth a visit to www.alyssasmith.co.uk. Wouldn't get my jewellery from anywhere else.
Excellent
3 years ago
I love Alyssa's jewellery, I now own quite a few pieces. It is so original and unlike anything else around. The staff are great and you always get a response to comments or quest and they are extremely helpful. Even the boxes are unique and come with glitter, sweets and a joke on the envelope.
Excellent
3 years ago
15 Reviews
4.4 SmartReviews Score
Recent Reviews
Ajio was the most difficult and worse experience i have ever faced they are so laid back , after placing my order i got a confirmation email but never received the product i had ordered it as a gift and it was so disappointing when it did not turn up, i called customer care and they put me on hold for one hour straight it was a horrible experience then i finally found some other number online and told him that i was waiting for my product and it was cod and he just hung up the phone he could care less, shocked by the treatment very sketchy and shady behaviour on the part of the customer care team
Bad
3 years ago
This was the first time I thought of ordering through AJIO and have worst experience ever. Yesterday I ordered 8 items through AJIO and immediately money got deducted from my card, however I didn't get any confirmation for the order placed and in Orders section it shows you do not have any Orders. But I have received automatic email regarding the successful payment from my bank. I tried calling customer care number and even after waiting for more than 30 to 40 mins also no one picked up the call and it was only the music going on. Sent an email to AJIO Customer care and no response from them either. I have ordered so many times from Myntra and other sites and never had any issues. First time thought of ordering from AJIO and will never ever order again. Worst customer service and delivery. Never expected this awful experience from brand like Reliance.
Bad
3 years ago
6 Reviews
4.4 SmartReviews Score
Recent Reviews
Cotton Dress (RRP £120 Including postage) arrived Crumpled (wrapped in 1 piece of tissue) chipped button loose button, Stiches horrendous bunching looping of cotton... No reduction offered. Provided documentary evidence but still argued the toss!... Told it was the last 1. This turned out to be a lie. Will never shop with this label again!... Dreadful customer service #Unprofessional
Bad
3 years ago
Discovered this site during lockdown. Brilliant brands and quick delivery. I had a question about the size an A.P.C jumper and Steven from there style team replied within 2 hours. Since then I have used there style advise service before ordering and all thing have fitted. pretty impressive
Excellent
3 years ago
15 Reviews
4.4 SmartReviews Score
Recent Reviews
Fast delivery quality good, but customer service on return of a product horrendous. I returned dresses over 3 weeks ago and been promised twice my card would be refunded and again another weekend passed and no refund. It’s a joke two of the dresses order were not even opened and returned with days of delivery. Just would like my refund
Bad
3 years ago
Please DO NOT order anything from this company. I ordered eight dresses in two different orders for my daughters prom. I didn't receive all the items and I returned the items I did receive within 14 days. I haven't received my refund, which is over £500! Please, please stay away from this company.
Bad
3 years ago
9 Reviews
4.6 SmartReviews Score
Recent Reviews
Superb buying experience. I ordered my friend a wallet for his birthday but ordered a few for choice so had to send a few back (reluctantly). Outstanding quality was what I expected from Hugo Boss but the service was great too. Lightning fast delivery, good communication, easy returns and quick refund process. Very happy with the service.
Excellent
3 years ago
Terrible experience! I ordered 2 T-shirts from them and got an incorrect T-shirt with the wrong size and totally wrong color, and no receipt no return label at all! They asked me to reship the incorrect item and I only get my full refund if they received the incorrect item back. How many works did they make me do for my money back? I rather not order from them at the beginning!
Poor
3 years ago
19 Reviews
3.6 SmartReviews Score
Recent Reviews
Thief and stole my money
Bad
2 years ago
Thiefs! Nothing but thiefs
Bad
2 years ago
2 Reviews
3.9 SmartReviews Score
Recent Reviews
The staff at Dufferin Mall location are very rude. They should go to customer service school or the manager should train their staff about customer service. I was at the store one time and saw the shoes that I like. The sign said 50% off but when I went to the cashier the cashier said is only 30% off. I told the cashier the sign said 50% off so the cashier went to the shoe section and came back to say it’s 30% off. So I said I don’t want to take it but went back to the shoe section to check if I was wrong. The sign said it’s 50% off and went back to the cashier and told her about the sign. So she sent another cashier to check it out and she saw that I was right. She said that the sign was wrong but will give me the 50% off. They were not even apologetic about the incident and made me feel that I was the one who made a mistake. It took two cashiers and 15 minutes to cash me out. I wouldn’t recommend this store because of the staff here. Really disappointed with my experience here.
Bad
3 years ago
They had a gorgeous pair of black and gold short boots that were perfect for the outfit I wore to a wedding on St. Patrick's Day this year. I have to admit the non-Canadian sizes took some getting used to.
Great
3 years ago
40 Reviews
2.9 SmartReviews Score
Recent Reviews
Horrible customer service out sourced to the Philippines. Placed very2 large orders and oddly enough one was delivered and they HAVE NO RECORD of the second. Get big a rep who has a good grasp of the english language and that can look up orders places is a joke! I gave all emails I have used ever In my life of which all but 1 have never been used on TR website. They said there must be a typo in the email thAts why they can’t find it! But then they state they have no other way to find it! Insanity horrible customer service! We have spent over 4K in the last 2 months but EVERY ITEM WILL BE RETURN TO THEIR STORE PROMPTLY!!
Bad
3 years ago
Your employee at Vacaville location was unfriendly and just rude. His name was Aron. I spent $387.06 . Didn't even get a thank you or a greeting when I entered the store. Will not shop at this location. I will drive to the Roseville location instead. At least they appreciate their customers!
Poor
3 years ago
2 Reviews
4.5 SmartReviews Score
Recent Reviews
I wanted to leave a review after receiving my beautiful necklace. I bought Yvette Dark Cherry Quartzite and I cannot praise it enough. The stones are just beautiful and I love the way there is gold between the larger stones which are at the front, and the small ones which go up and round the back. The shine on the stones is gorgeous and the shape is beautiful. It is a colour that will go with so many things. I have many Lola Rose pieces but this is by far the most beautiful for me.
Excellent
3 years ago
I purchased watch with charm from QVC early December and although I’m pleased with the watch I’m now horrified that the charm has come off my watch and of course no idea where it is. I do wonder why with something like this that they are not attached securely. I’ve checked again QVC website and it seems to be a ring/circle that the charm is attached to but I’m left with what I can only describe as a thin bar. Can you please explain why this charm is so poorly attached and what I should do next to get a replacement and then find someone to attach it securely? I’m most cross about this. I emailed yesterday 7th March but as yet to get a response from Lola Rose. Kath
Bad
3 years ago
26 Reviews
3.7 SmartReviews Score
Massimo Dutti
Select your market and language and find the latest trends for women men kids on the Massimo Dutti official website Discover elegant exclusive styles
Recent Reviews
Extreme rude staff in Cologne store and not professional online service. If you order online with the delivery to the store (in my case the store in Cologne), be aware that you won't get any email that your order has arrived. You will be phoning yourself to the store and the online service, just to find your order (that was already paid!), but all they do is blaming each other and saying contradictory things. I've never seen such an unprofessional and rude behavior! The staff in Cologne store is just something! Firstly, they didn't give me my complete order and I had to come to Cologne one more time. But the order was there all the time, they just didn't find it! Secondly, as I wanted to talk to the manager, she did not even apologize for the situation, but also blamed me that I ordered items to the store and not directly to my place!!! This is just beyond any rules...
Bad
3 years ago
I purchased a water repellent parka from Massimo dutti. When I got in the rain it got soaked through. Massimo dutti said that they never stated that it was water repellent. I sent them the images of the label which clearly says that it's water repellent! After that I contacted them a few times! The only answer is being dealt with!! SHOCKING!
Bad
3 years ago
83 Reviews
4.1 SmartReviews Score
Recent Reviews
Ordered almost a month ago - still shows no orders were made - amount was charged to credit card the same day we ordered!! Log into my account, and it shows no orders!!! SO FRUSTRATING!! can not get anyone to answer my emails!! This company will be getting nothing but BAD reviews from me and my daughter!!
Bad
3 years ago
You will never receive your order, its been 2 weeks since i have ordered and no tracking updates or anything. Tracking number with ups fedex etc all say invakid tracking number. I go on romwe and it says shipped but not where to. The robotic custoner service chat is no help so i filed a ICS with the FBI filing a complaint.
Bad
3 years ago
47 Reviews
4.2 SmartReviews Score
Floryday
The main stock on Floryday is womenswear. Here you can find all kinds of dresses, coats, and blouses in different styles from boho to casual. The sellers also did not forget to offer shoes, swimwear, or sweaters. The site contains a convenient catalog with various search filters and visually attractive photographs that allow you to evaluate your future look. In addition to women’s clothing, you can also find matching clothing sets for choosing a family look of your liking. Seasonal deals feature themed clothing for all major holidays and discounts up to 40%. The site accepts various payment options such as PayPal, credit or debit cards, Giropay, and others.
Recent Reviews
They have lovely pictures of their clothes on the website but in reality they are made using very cheap materials. When you try to return they want to offer you refunds (so much emailing back and forth) rather than give you your money back and then if you don’t accept they take off postage costs so you end up losing approx £15 off your refund.
Bad
1 year ago
Everything I have bought from Floryday has been of very good quality at great prices. Items arrive quickly and in perfect condition. They offer a huge range of styles and designs and they are just that wee bit different from high street stores.
Excellent
3 years ago
22 Reviews
3.5 SmartReviews Score
Recent Reviews
Bought a pair of sandals that fell apart after one wear. Emailed customer service as I had no way of returning them to a store as I live overseas and had left the country. Got responses from several different customer service reps, each giving different advice, with the last one telling me to get a quote on a letter headed paper from a cobbler to fix them. Letter headed quote, are you bloody joking?! Decided to cut my losses and accept that I would never get anything from these guys, least of all decent customer service. Another pair of flats also falling apart after a few uses.
Bad
3 years ago
I suggest not to order anything fro wallis. Everyone seems to have the same problem. They say parcel has been dispatched and then days later say your money has been returned. No explanation. I suggest they need to get there act together especially other companies are struggling and closing down. If you have no customers you have no job.
Bad
3 years ago
18 Reviews
4.4 SmartReviews Score
Recent Reviews
Placed my order online, shipped only one of my item. I called Guess customer care person he was speaking like a machine continuously not listening to me at all. He was not even pausing in between to confirm that I hear what he said. I used to like Guess, I guess not anymore. They should work on their communication skills.
Poor
3 years ago
I wish I could give this place a zero star. Never buy from this company!!! Its a RED FLAG!!!! The employee at the store I visited Sparks NV, is very disrespectful and calls herself the "manager"! I wonder who gave her the job! Pretty disrespectful and racist! Never shop at this place!
Poor
3 years ago
30 Reviews
3.8 SmartReviews Score
Recent Reviews
Use to love river island but delivery is appalling, 7-10 working days waiting for deliveries of my last 3 orders, including the weekends and it's nearly a fortnight. Never again will I be using this service, quailty had also went downhill too! Gems washed away on my daughter jumper after 1 30oc wash, leggings are horrendous, full of holes after one wear, terrible quality for double the price of better stores.
Bad
3 years ago
I understand you don’t take returns on Boxing Day but when you had four staff on the till and two customers and one of your staff ‘moaning how dead it was’ I assumed you might have done a straight size swap! I then go to all Arcadia clothes shops and they said it was ridiculous and it’s your way of getting more money out of your customers. We do not live near a River Island and travelled to change the jacket. I found your staff rude, I certainly will not be returning and never mind swapping sizes I will be returning the item and not returning to your shop!
Poor
3 years ago
105 Reviews
4.2 SmartReviews Score
Zaful
Zaful is a one-stop-shop for trendy and even avant-garde clothing. The company aims to provide high quality, innovative designs, and customer satisfaction. Zaful presents outfits and accessories for men and women in a variety of styles, from sporty to bohemian. The company offers sales and discounts, as well as low prices for the liquidation of some collections. The site accepts several secure and convenient payment methods such as PayPal, debit and credit cards, and electronic payments. In case of any claims regarding the purchased product, customers can contact a support representative and return the item within 30 days.
Recent Reviews
Wish I could have given a 0 STAR... I have order over $100 in items since June 02 2020. And it's now July 27 2020 and I've sent several messages to ZAFUL and all they kept saying is to WAIT! How rude are they. No idea if I would ever get my items or my money back. And I can't seems to get anyone on the phone number they provided. This is a total rip off and they don't care about customer needs.
Bad
2 years ago
On the app, you can enter these giveaways, in which they clearly state in the description "We will select 3 winners and send them their favorite outfit". I was actually a selected winner, but instead of sending me an outfit, they sent a 10$ gift card, which cannot be used AT ALL. When you go to check out, it will only allow you to select one payment method (AKA either the gift card or your credit card), not both. This behavior is really sketchy on their part. I will say that the clothes I received were of decent quality, however, there are better shops to buy from. Would not recommend it.
Poor
2 years ago
30 Reviews
3.9 SmartReviews Score
Recent Reviews
In terms of the product/designer offering, I would give them a 6/7. HOWEVER, customer service is extremely poor. This is the message I received from a representative who sent me the wrong tracking number and told me my product had been received, so there was nothing she could do about it. "I have checked again and, indeed, it says it has been delivered yesterday at 10:48 am. Unfortunately, I cannot help you further with this as this is a problem with UPS and not with Menlook. If you still have no news from your order, I think you should contact UPS directly" It's Lyst job to make sure the right customer, receives their products. I don't normally write reviews because I can not be bothered but this is extremely poor customer service. I managed to track down the product in the end by calling UPS and having them tell me the order number is wrong and then having to try and contact Lyst but there is no contact number for Lyst, so I had to contact Menlook, who seemed unsure about my purchase at first. It got sorted in the end, a nice lady helped me out but overall a good selection of products on both Menlook and Lyst however the customer services needs to improve.
Poor
3 years ago
The shoes were not fit purpose as I needed tonight n Sunday for an outing. Just got a mail that i have to edit till Monday
Poor
3 years ago
28 Reviews
3.7 SmartReviews Score
Recent Reviews
Returned my order which was received by Triads 3 weeks ago and I’ve still not received my refund. After waiting 2 weeks I contacted Triads and after sending several emails and phone calls I heard nothing back. Posted a comment on Instagram and got a reply straight away asking me to message them which I did and I’m still awaiting an answer and my money despite sending them proof of receipt. Will never buy from this business again.
Bad
3 years ago
Ordered late on Monday night & items arrived Wednesday morning. Excellent communication and service, would recommend. Will definitely be using again!
Excellent
3 years ago
29 Reviews
4.8 SmartReviews Score
Recent Reviews
I love ordering from Singer22 -- orders typically ship the same day & arrive very promptly.
Excellent
3 years ago
overall, i am a big fan of singer 22. they have incredible sales, and i love a good deal! i think that they could expand their selection, however, in terms of price--it seems that they keep adding more brands, but all with similar styles and price points. i would love to see more of brands like style stalker, one teaspoon, keepsake, etc. like revolve clothing has.
Great
3 years ago
3 Reviews
3.9 SmartReviews Score
Recent Reviews
Have recently made 3 purchases from this Company all of which have been trouble free, speedily sent as all as described on their website. Unfortunately I am having to return the last purchase due to the shoes being too narrow but their returns policy and system is completely stress and hassle free - I would certainly recommend this Company.
Excellent
3 years ago
My partner purchased me some lovely Barbour boots from here for my Christmas present in October (not everybody starts their shopping in November/December). It was only by chance that I tried exact boots on in another shop, only for my wife to be upset to find out she had got me the wrong size. She messaged Cloggs to simply ask for a exchange of size, but apparently outside of exchange policy dates. What a load of nonsense, you simply can’t expect people to be stuck with unworn, in package boots that don’t fit. These are simply a Christmas present that my wife has wasted money on due to being the wrong size, she spent all her spare money on these and is distraught to find out that Cloggs have refused to give her the size she needs. I suggest you get back to me with a solution to this problem immediately. It is not acceptable to expect someone to keep a product that doesn’t fit, especially as I shouldn’t have even found out until Christmas Day about them.
Bad
3 years ago
7 Reviews
4.4 SmartReviews Score
Recent Reviews
Waste of money! I receive wrong item to Germany, which is bad enough. But now I have no way of sending back without spending a fortune- no valid return label from Germany was included in my erroneous package. Ok, let’s try customer service- no one wants to lose 150 Euros spent on their order, right? Automated service thanks me for my query and I wait almost 2 weeks to receive a message saying „we hope your problem was resolved“. Seriously? By whom? By itself? Biggest waste of money - highly recommend you stay away from this disastrous company
Bad
1 year ago
I have experienced the most horrible internet buying experience EVER. Terrible . I just attempted to purchase $3600.00 of merchandise . MEANDEM’s ill equipped website would not make the pound to dollar switch... and would not locate a “Please Notify now back in stock ” dress . This was not to be my first purchase.....I have been a very good buying customer for over a year, constantly having issues with ordering ! Truly disappointed in the lack of professionalism and arrogant attitudes . I have turned several women on to your site and now will influence them to move on .But honestly they too have suffered the same as me. We are exhausted from your disorganization -3 are from London!! Disgusted Ex Customer DONE-UNSUBSCRIBE
Bad
3 years ago
30 Reviews
3.5 SmartReviews Score
Recent Reviews
I got what I wanted, which was the Huda Beauty eye shadow palette, usually it's out of stock on every other website, until I came across Selfridges.
Excellent
3 years ago
Having been a customer of Selfridges since 1979 and having always received good service and good quality products, when deciding where to purchase a Black Leather Biker Jacket as a Christmas gift, I automatically got on the 'interwebby' and searched the Selfridges website.Bingo, item found {cost of £345.00}, item ordered, item despatched, item received.Item too big. Needing to return said item, I contacted Selfridges Customer Services and they arranged a Courier collection for December 10th 2018.All good.The Courier duly arrived at 11.15am and collected the item in its original packaging and I awaited confirmation of safe receipt and my monies refunded so I could purchase an alternative gift. Not having heard anything from Selfridges about this return & refund, I completed the online form advising them of this and waited.On the 17th of December Selfridges sent me an email saying 'We're looking into it'.By Christmas Eve, I had still not heard from Selfridges, so telephoned them and spoke to a 'Customer Services Agent.I once again advised them of the situation and was told that whilst they could confirm that the parcel had been successfully collected from my house by Selfridges designated Courier service, they could not now find it and therefore WOULD NOT REFUND MY MONEY at this time. I followed Selfridges instructions regarding the return of items of value to 'the letter' and personally handed the goods to Selfridges designated agent/courier as arranged.How can I be held responsible for what happens to it and where it goes once it is no longer in my possession?.Why should I be held financially responsible and be penalised for someone else's unprofessional conduct. This item was a Christmas gift and due to it's value, one I could not afford to replace until I had received my refund.As a result of the very poor 'Customer Service' I have received, not only do I not have my money back, but the recipient of my intended gift did not get anything for Christmas. If this is the way that Selfridges treat longstanding customers then very soon there will be very few left. I ACTED IN GOOD FAITH, I EXPECT THE SAME OF SELFRIDGES.
Poor
3 years ago
2 Reviews
4.8 SmartReviews Score
Recent Reviews
I'd like to write publicly a review for the amazing customer service I received from one of your assistant, Leekiela, who assisted my request with patience and professionality. Thanks!
Excellent
3 years ago
I purchased a couple of gifts for my girlfriend at Tommy Hilfiger. The staff were super helpful and the gifts went down a storm! Thanks!
Excellent
3 years ago
5 Reviews
4.4 SmartReviews Score
Recent Reviews
I ordered a dress size 14, there is no number to call when dress arrived it was a 8 looked at confirmation it said 8 now why would I order a dress three times too small for myself ? Second time I’ve had problems with this company and at a loss of return postage which if I can remember wasn’t the simplest return !!! Website is shocking for customer info
Bad
3 years ago
There should be an option for Zero stars, 1 is too generous! Looks like my problem has happened to a lot of others. Placed 2 orders for next day a couple of weeks ago for comparison. kept 3 and returned 7. Partially refunded and partially gift card due to sale items which isn't clear online. Chantel unhelpful (shock, i see a pattern in the other reviews) Cost me over £12 to post the 2 parcels back. They only have 1 parcel so far, the other is sitting at the sorting office in Manchester due to them being closed on saturdays, if it doesn't get to them by tomorrow it will miss the 14 days therefore will get a voucher for those items! Absolutely disgraceful. The women in my office are horrified and also will not be using AX Paris in the future. Currently taking this up with Trading Standards
Bad
3 years ago
52 Reviews
3.9 SmartReviews Score
Tradesy
Save up to 70% on new & preowned Louis Vuitton, Chanel, Michael Kors & more with Tradesy. Sell what’s in your closet today to buy what you want to wear tomorrow.
Recent Reviews
Tradesy.com sells fakes and then doesn't follow up when notified that sellers are selling fakes. Way too much hassle. Tradesy.com guarantee of "authenticity" is absurd. Can't have a guarantee when they don't enforce it. Will never buy from Tradesy.com again. Total scam.
Bad
3 years ago
Tradesy changed its return policy, without disclosing it to the customers, which now requires that all returns must be send back to sellers, even thou the sellers represented items correctly and followed sellers policy. Normally Tradesy would be obligated to hold returned inventory. When I reached out to Tradesy, they said that "due to a pandemic we are not taking any returns". Tradesy warehouse is operating as every return is shipped to the warehouse, inspected by Tradesy staff, and than returned to a seller. So to say that because of the pandemic we are not taking returns is ridiculous. Not taking inventory is just more profitable for Tradesy and they are capitalizing given distressed market environment. Tradesy returns on average take about 8 weeks, and chances are that you will not receive your item back (there is a huge error rate in shipping labels), and if you do get your item back most the time it will be in terrible condition Tradesy has relaxed rules for buyers in terms of returns and buyers can return items after 10+ post delivery. I am still waiting for two items to be returned to me since February. As an ex seller I would not recommend Tradesy.
Poor
3 years ago
30 Reviews
3.9 SmartReviews Score
Gwynnie Bee
Access an unlimited wardrobe of designer clothing with the Gwynnie Bee women’s subscription rental service Raid our closet Free shipping Exchanges
Recent Reviews
I am a busy, disabled mother of three who loves fashion. I love having clothes shipped to me that I can try on and wear as long as I want or send them back right away- I can even purchase them if I want. I am no longer able to shop for clothes at stores because I sometimes need help getting dressed and get tired and sore from trying on three or more items so GB is the perfect solution for me. Because of my disability, I am also a little overweight and GB does a great job at choosing items that flatter any figure because they cater to plus sized women (I am a 14/16). Not every item is perfect, but I purchase anything that fits well, is flattering and easy to put on/wear. I love the size charts which are accurate for the most part; after a while you get used to knowing how the sizing works. For example, if jeans have stretch to them (contain spandex), you can go down a couple inches in the waist and hip measurements. As far as cost goes, I do wish the monthly fee wasn't so high, especially because I do end up purchasing a lot of items. I am on the three item plan and try to rotate pieces as quickly as I can. If an item I love isn't on sale or is more than I wantn to spend, I keep it until the price drops and use GB rewards to get the cost as low as possible. They do price match which I have done once. I also love the Marketplace where you can purchase the used, discontinued items- especially when the price drops super low. I have gotten items for as low as $5. Because the clothing designers are not solely GB, you can also find the items you like at department stores and such for a lower price if GB hasn't put theirs on sale yet. Because I have the financial means and the physical need, I will continue to use GB unless something better comes along! This month I got a free upgrade to five items for being a loyal customer, so there are plenty of perks along the way. When I first started it seemed like I was never getting the items I wanted most. I think that's because we were already well into the season and items were sparse. As of the last few shipments, I have been getting the newer items on my priority list which is great! They also are pretty quick with shipping stuff out and have a way for you to notify them of a return so they can start processing your next shipment sooner. If you still aren't sure GB will work for you, go for the free one month trial because you have nothing to lose! The service is especially great for people that want to stay on trend but don't want to accumulate a ton of clothes.
Great
3 years ago
I love the convenience of this store I can get new clothes all the time and I don’t have to worry about dry cleaning if there’s something I really love I can buy it at a great price usually I’ve been using Gwynnie Bee for about two years
Excellent
3 years ago
3 Reviews
2.9 SmartReviews Score
Recent Reviews
This company used to be a good company under different management, but not anymore. Deven, who is in charge for Fashta.com is a lair and crook, who humiliates customers and he doesn't follow the rules of this company. Forget about free return, you will never get your prepaid shipping label as it states on return policy rules. Also, this company tried to charge me my credit cards for the merchandise I have never purchased from them. I had to report my cards stolen, so they will not be able to commit fraud anymore. I hope Deven will lose this business of Fashta.com. Do not deal with Fashta.com if you want to avoid troubles that Deven will give you
Bad
1 year ago
Fashta used to have a great customer service. Now, Deven A. violates FASHTA'S RETURN POLICY and it's rules, because it doesn't provide a prepaid shipping label as states by return policy of Fashta. Do not deal with this company!
Bad
1 year ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
I never ordered three shirts, yet, I got them, and I JUST got them back (3/23/20) and was charged! I returned them.. $23.00 more dollars (to China) , and they came back to me!!?? NO refund! I really have tried to do what was right, disputing it all the way, getting nowhere! NEVER do business with this company.. who have Various names that they do do illegal business through !!! “Thinking Fashion,and Indiefit” are two that I’m aware of. Be very careful when you are looking online !!
Poor
3 years ago
I ordered 2 dresses. They are beautiful, but the size is incorrect. It runs small. They will not even exchange the size. Beware. I just noticed they do not even have any place on there items for customers to review. If you buy, remember they will not exchange or even return
Poor
3 years ago
7 Reviews
4.6 SmartReviews Score
Excel Clothing
Shop designer fashion at Excel Clothing Designer clothes from Hugo Boss Armani Barbour UGG Diesel Ralph Lauren True Religion Vivienne Westwood amp more
Recent Reviews
I ordered for the first time a French Connection dress in size 12 ... The dress was lovely quality and just slightly too big for my daughter so ordered a replacement in size 10. Both items arrived were dispatched straight away and arrived within a couple of days. The return was at my own cost which is a shame when you reorder another product to replace it but was refunded within the week. Will use Excel again
Excellent
3 years ago
Hugo Boss shirt arrived extremely promptly (even for North East of Scotland), very well packaged and great item! Will definitely use again!
Excellent
3 years ago
3 Reviews
3.8 SmartReviews Score
Afound
Shop deals from a wide range of well-known brands Always 2570 off Fashion for women men kids Part of HM Group
Recent Reviews
I ordered a pair of Schuhe on monday night - as they claim to deliver in 3-5 days, on friday I asked the transporter why there was no update. Their answer was that they did not receive the parcel from afound . Reaching out to afound they started by telling me to contact the transporter and after 3 mail afound finally said that they would look into it. I should contact them back on Wednesday... so 7 working days after and why should I contact them, they should give me an update on where they are delivering their end of the bargain... very poor service... hoping it is not a scam and I will receive my shoes one day
Poor
3 years ago
I did the whole thing to get 10% discount in my first buy and at the end appeared an error. Waste of my life.
Bad
3 years ago
1 Review
3.5 SmartReviews Score
fashionette
Entdecke bei fashionette mehr als 100 Designer Schnelle Lieferung 30 Tage Bedenkzeit Rechnungs- oder Ratenkauf mglich kostenloser Versand
Recent Reviews
I ordered the bag last week,and It just arrived today! I was so happy with the product ! Nice packaging and will buy it again!
Excellent
3 years ago
2 Reviews
4.3 SmartReviews Score
fashionette
Deacutecouvrez les plus beaux sac agrave mains accessoires chez fashionette Livraison rapide 30 jours de reacuteflexion Livraison gratuite plus de 100 designers
Recent Reviews
I received this great Michael Kors bag that was sold out everywhere in less than one week. Very happy with my purchase and would definitely use this site again !
Excellent
3 years ago
Ordered a Valentino item... pricy item... The miney was debuted instantly from my account right away... Ordered placed on saturday,parcel supposedly sent via ups on monday afternoon... but the ups tracking nulber is not working. Called the customer service... worst ever... cant even speak english properly and very rude!! I give her my order number and name and saying there is no order on their system!! So what you just take my money and no parcel??? And just telling me to go f*** myself!! Properly!! A customer service talking like that to clients??? Really??? I would like to know where is my order! And have a working tracking number!!! So far im not happy at all and will never ever recommand nor order on this site again!!! And if the problems are not sort out i woul also sue the site for taking my money and not sending anything!
Bad
3 years ago
3 Reviews
2.8 SmartReviews Score
Recent Reviews
Great service, received refund within 24 hours
Excellent
3 years ago
I’ve used this site several times now, not only are the products top quality, the communication and service is second to none and I would highly recommend Finettchi to anyone looking to buy designer clothes.
Excellent
3 years ago
10 Reviews
4.2 SmartReviews Score
Girlinmind
Girl In Mind is a celebrity and catwalk inspired fashion label Our collections consist of high quality garments in bold girly prints and adorned with eye catching embellishments
Recent Reviews
I ordered a dress 2 weeks ago today and have not yet received it ???? I understand postage is slower than normal now but 2 weeks is a very long time ! After writing this review I got the dress within 2 days . Unfortunately I Then discovered I had ordered the wrong one so I returned it & ordered the one I meant to buy . I was happy with these dealings With this company & love my new dress ????.
Poor
3 years ago
The sizes are shocking,i would usually be a 12 and a size 16 wouldnt even zip up wont be shopping here again!!
Poor
3 years ago
2 Reviews
4.4 SmartReviews Score
Grungemama
Grungemama est un site de vtement feminine au style Boho-Chic et Grunge Vous trouverez des vtements accessoires et des chaussures
Recent Reviews
Took weeks to arrive to Ireland but worth the wait. Great quality and fit.
Excellent
3 years ago
The website is in three languages so there are difficulties to understand different things for people who don't know French or English. If you make consistent orders you should pay shipment costs as well. Customer service answers late and isn't very supportive to face problems, especially in this particular time. Return costs are supported by the customers even if the size of the item isn't correct. Terrible experience.
Bad
3 years ago
1 Review
3.8 SmartReviews Score
dresses online bohemian style online fashion accessories online
ShesLady offers fast fashion at designer boutique quality Our team of professional buyers identify all the latest fashion trends at the same time examine every detail of product quatlity We sell our products worldwide wherever you are we can ship to you
Recent Reviews
1 Review
4.7 SmartReviews Score
Size Boutique
We are a collective of individuals focusing on fashion, style & creativity. Contextualizing fashion using culture through a retail concept. SIZE boutique provides effortless authenticity & exclusivity to our clients.
Recent Reviews
9 Reviews
4.8 SmartReviews Score
Recent Reviews
I have owned 3 pairs with no issues, however my current pair broke at the toe strap. I contacted them about a repair or replacement and sent some photos showing the sandals. They informed me that it looked like I got them wet and that's why they failed. Really? They have deck soles for sailing and no where on their website does it say that they should not be used in wet conditions. I pointed this out to them and they did not reply, my poor review on their website also was not listed. Don't buy them if you are going to sail, fish or go to the beach, because they don't stand behind their product...
Poor
3 years ago
Our first time buying online was from island slipper great service, prompt delivery to Australia and excellent quality product. I will definitely purchase again. THANKS Island Slipper
Excellent
3 years ago
3 Reviews
4.9 SmartReviews Score
Jane de Boy
Une slection mode et lifestyle parmi plus de 180 crateurs Golden Goose Gigi Clozeau Pascale Monvoisin Livraison Offerte ds 49 Paiement en 3 ou 4 fois
Recent Reviews
I have been using Jane de boy for a couple of years now and have always found the service to be good. My wife discovered a very nice perfume whilst we were in Amsterdam but upon returning to the UK found we were unable to purchase any more of the said perfume here at home. I found Jane de boy on line and so far their service has never let me down.
Excellent
3 years ago
Item ordered on tuesday evening, sent from France on friday is just arrived (monday morning) in Italy! many thanks
Excellent
3 years ago
7 Reviews
3.6 SmartReviews Score
BelleChloe
Offer the latest fashion and trends for women all over the world Shop for latest fashion dresses tops bottoms shoes-fashion and quality at the best price
Recent Reviews
I ordered three pairs of magnetic lashes during a buy two get one free promotion and only received one even thought they charged me for the price of two. I’ve emailed and tried to get in contact through the website and there is not response. I want my money back.
Bad
3 years ago
My daughter has had to change her credit card because this company has continued to debit her for merchandise that was never received. We filed a fraud complaint with our credit card company. Bellechloe will probably respond to this posting with a phony tracking number to make people believe they are legit. Any time that a company does not have a website listed where you know you can leave a Google review. Watch out.
Bad
3 years ago
10 Reviews
3.2 SmartReviews Score
Johnkart
john-kart
Recent Reviews
On June 26 I purchased two shorts from johnkart.com at the price of $39.70. I am at the lower end of Medium -- /33/34" -- but wanted loose shorts so ordered Large. When the shorts arrived, size Large, they were so severely mis-sized that they pinched my waist painfully even though my waist is small enough even for size 32." The "return" button at johnkart.com is inactive and there are no return instructions on the website otherwise. My two emails over the past month asking for return instructions and authorization have remained unanswered. This is a scam operation bilking its customers. Avoid at al cost.
Bad
2 years ago
For the delay i am taking 1 star and for this suprb jacket i am giving 4 star but it worth 5 stars... thanks johnkart.com for the quality support best range of products...
Great
3 years ago
2 Reviews
3.4 SmartReviews Score
fashfire.com
Recent Reviews
I received the shipment 3 days after I placed the order; it was very fast and effective. It was a very nice bargain!
Excellent
3 years ago
Kelvinkuo G.
What a pleasure dealing with a very professional company, before ordering i had some questions and the live chat was very helpful, placed the order on a Tuesday and received the item that Friday...now that is what i call fast shipping. The product arrived exactly as described, all tags and covers intact....love it. Im already looking for the next item to buy...thnx fashfire
Excellent
3 years ago
Lanash E.