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2 Reviews
3 SmartReviews Score
Ascot Hats 4U
Ascot Hats 4U for a wide selection of Ascot Hats and matching accessories
Recent Reviews
My second Ascot hat from Ascot Hats 4U. Proper hats for the occasion at an exceptional price -- and prompt delivery.
Excellent
3 years ago
This company goes by the names of Ascot Hats 4U and Fascinators 4 Weddings. I purchased my fascinator through the Ascot Hats 4U website and, on receipt, it was apparent that it was the wrong shade to go with the dress I planned to wear it with. I was then confronted with the stringent returns policy operated by Ascot Hats 4U/Fascinators 4 Weddings. Despite fulfilling all the requirements of the returns policy - emailing to confirm the return, printing and completing an A4 returns form and paying £7:50 for the package to be returned by signed for mail - Ascot Hats 4U/Fascinators 4 Weddings consistently failed to confirm receipt of the returned item. Emails and online enquiries were responded to with “please check our returns policy on the website”. Extremely unhelpful. Tracking information revealed the item was received and signed for by Ascot Hats 4U/Fascinators 4 Weddings on 18th January; however, I had to wait until 3rd February to receive a ‘status update’ from them confirming that I would be refunded. Please bear in mind the above if planning to purchase from Ascot Hats 4U/Fascinators 4 Weddings.
Poor
3 years ago
3 Reviews
4.7 SmartReviews Score
Recent Reviews
Ordered a DJI Ronin S for next day delivery at noon. Got an order confirmation and went on with my day or filming, only to receive an email 2 hours later saying my order had not been despatched as a fraud prevention measure, despite me using Mastercard SecureCode during payment. The email also asked for me to email my DOB and either passport number or driving licence to prove who I am - I have no issue doing this but not via email, which is not secure. Called to complain and prove who I was and was told my identity had been cleared but that it now would not be available for Next Day delivery, which is what I needed. I am really annoyed that Wex didn't try calling me or apply some common sense to their Fraud Protection system. I get that companies need to protect against fraudulent practices, but not when I have used MasterCard SecureCode. As a result, I don't have the equipment I needed urgently. I feel very let down by Wex. If you need to be sure of your delivery, don't rely on their order confirmations and keep an eagle eye on your emails in case you are deemed to be a fraud risk. Disappointing.
Bad
3 years ago
Always had good interactions with Wex. Online experience is spot on, easy and painless. Their customer service and returns policy are very good and straight forward. I often have things delivered to my nearest store (Whitechapel) and the staff are always very friendly, helpful, chatty and well informed.
Excellent
3 years ago
2 Reviews
4.2 SmartReviews Score
Rock Photographers Collective
Rock, indie, rap and pop legends photographed by the greatest rock photographers. Photo archives and exclusve photographer licensed hand printed T-shirts.
Recent Reviews
Second item purchased, again really pleased with quality of the product and speed of delivery.
Excellent
4 years ago
RoyB
Pleasantly Surprised! Good quality fabric T-Shirt. I was not expecting it to be of such high quality. I was expecting a normal flimsy garment. Delivered punctually, well packaged and with instructions to make sure on first wash,to turn it inside out, to protect the image. Which of course, I would not have done... Very clear image on the front of the shirt of the artist, Courtney Love and by one of music industries most respected photographers, Tony Mottram. And I got a 10% discount on my next purchase via the website.
Excellent
4 years ago
Chris Tormey