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Construction & Maintenance
Construction & Maintenance Top rated businesses in the Construction & Maintenance category
9 Reviews
4.3 SmartReviews Score
Recent Reviews
I ordered a part for the wrong model, but they were understanding and sent over the correct one.
Excellent
3 years ago
I recently purchased the Bio Bidet 2000 from bidetsPlus. What a pleasant experience. First, the salesperson was very helpful and was able to confirm that the bidet I chose would fit correctly on the toilet. This was purchased as a surprise and I wanted it installed before my partner returned from a work trip. I hired a electrician and had the bidet delivered while she was away. As the electrician worked, I decided I would attempt to install it myself. With little to no plumbing experience, I was apprehensive. I followed the directions and when I had a question, I called customer support and quickly had a response and encouragement to move forward. The bidet is now installed and working perfectly and awaiting for the big reveal.
Excellent
3 years ago
25 Reviews
4.6 SmartReviews Score
Recent Reviews
Process was extremely easy, no pushy salesmen involved! Best quote within seconds and no hidden extras. Even offered a discount for having it fitted on a certain day. Ordered online, fitted within 2 days. I had one visit by fitter, then electrician to sort out stats 2 days later (at my convenience). Both guys were very helpful and friendly. I had one issue within a few days of fitting where wireless cylinder stat wasn't working properly. Was sorted within a few days with no problems or extra charges. Highly recommend if you're looking for a competitive, stress-free solution to getting your boiler changed.
Excellent
3 years ago
Just had my new boiler fitted by boxt. All turned up on time as did Daniel Harrison who worked his socks off was neat tidy and very professional. Im a plumber by trade but specialist in bathrooms and kitchens so lost touch with new boiler concepts but know a good tradesman when i see one. I was sceptical about paying up front but i tell you what this company delivers what it promises so dont worry on that score. I'm a very happy customer in Nottingham and thanks again Daniel a pleasure to have in my house. Ps thanks to all the boxt team its a different way,but one that delivers what it promises
Excellent
3 years ago
17 Reviews
3.5 SmartReviews Score
Direct Window Co
Direct Window Co are one of the largest double glazing companies in the north-west We manufacture A Rated 12 Windows UPVC windows and doors composite doors
Recent Reviews
Direct Windows Co were very helpful when choosing the door, glass ect, they came to measure up and the loverly door was fitted within a few weeks. All people from start to finish were very professional. V Price.
Excellent
3 years ago
It was great to be able to visit the showroom and see the fantastic range of doors! This really helped me to choose the door I wanted! N.Worsley (sorry can’t remember his forename) left us to look around and was then really helpful as I chose the door I wanted! The surveyor came to measure and was very accommodating to fit in with my job! Then the fitter arrived as planned and was very efficient in removing my old door and fitting the new one! He even fixed a stopper to make sure the door didn’t bang against the radiator! And finally I absolutely love my new door! My mum and a neighbour have already ordered new doors after seeing mine!
Excellent
3 years ago
37 Reviews
4.6 SmartReviews Score
Recent Reviews
A fantastic job done - could not recommend the job done more fully. All very professional workers especially Gary & Sam. All it cost me was coffee, tea and milk. Will definitely recommend to everyone I know. Also very good on price.
Excellent
3 years ago
I'm delighted with my new Fairco windows. Pavel and his colleague arrived in time, left no mess and did a superb job. They even painted around the windows on the outside, as well as fitting a new shelf at each window. I'll recommend Fairco to everyone I know! Maeve Dolan
Excellent
3 years ago
20 Reviews
2.8 SmartReviews Score
Recent Reviews
I ordered raised bed for my vegetable garden on May 14 till late July I didn’t get my order finally I had to cancel it I’m waiting till late august still don’t get my refund it was my last order from Rona please be careful while ordering with Rona on line
Bad
3 years ago
There are no words to describe the horrible customer service. How are they still in business? I ordered on-line which clearly seems an issue looking at other reviews, I wish I had seen that before! My deliver date was changed twice and on the third time I only received one of the two appliances I ordered. When I called customer service I was basically told that there is nothing they can do that I have to wait for the delivery company to call me to set up a date. No way to make sure I got my stove in a timely manner. I was just put in the queue. The kicker is when I asked how they were going to make it right, I was told there was nothing that could be done. It gets better! Recognizing that the person on the call has limited authority I asked to speak to the manager. I was told I was being transfer and of course I was disconnected. It has been almost an hour and they have not called me. I am so frustrated! There was not responsibility taken for what happened. I really hope that this review gets to Rona, but based on the service I received I doubt anything will be done. Never again will I deal with Rona.
Bad
3 years ago
23 Reviews
4 SmartReviews Score
Best at Flooring
Up to 60 OFF store prices and 24-hour national delivery on a wide range of stock Wood flooring laminate vinyl tiles and more Shop online today
Recent Reviews
Fabulous products and customer service is fantastic! Ordered by phone, quickly followed by email to confirm order and flooring arrived on time in excellent protective packaging. The staff I spoke to were really friendly and nothing was too much trouble. Will definitely use them again - great company. Thank you
Excellent
3 years ago
Very good communication with the staff, emails where sent out straight away to confirm my order and had a follow up phone call from best at flooring to confirm my order and book in a delivery slot. Delivery arrived on time, I had quite a large order of flooring and they made sure all the batch numbers where the same so it’s all to match in.
Great
3 years ago
4 Reviews
3.3 SmartReviews Score
Recent Reviews
Purchased a glass bathroom shelf. Arrived damaged. Send them photos, no hesitation in refunding the money - in my account the following day. Re-ordered as loved the product. Arrived safely, looks great, very happy customer.
Excellent
3 years ago
Shockingly bad customer service I called 9th September to make sure the bath I wanted was in stock and I would receive it in a reasonable amount of time as we needed it asap. I paid over the phone and was assured it would be. The expected date 15th September came and went, so I waited in a further day, no arrival, I called on the morning of 17th September and was advised they would call me back in 10 minutes, no call back, I called again late afternoon and was told they were waiting for a call back from their sister courier company and no they couldnt give me any tracking details. I called again 18th September to be told they would call me back, I waited a few hours and then called them back again, they had finally managed to contact their courier firm, the bath had been damaged on the pallet. They assured me they would send another bath out, it would be with me maybe 21st , another wasted waiting in day, it did arrive on the evening of 22nd September but unfortunately it wasn't the bath I had ordered!
Bad
3 years ago
30 Reviews
3.7 SmartReviews Score
Honeywell Store
The Honeywell Store is your one stop shop for all Honeywell Products at a great price Find the perfect heater thermostat fan and many other products for your home or office and find all of the replacement filters and pieces to keep them up and running
Recent Reviews
Once I found the correct model number it was smooth sailing.
Excellent
3 years ago
I clicked on the website that said you had a coupon code for 10% off Honeywell filters to be applied at checkout. There was no code to be found - even to say none available. When I checked out there was a place for the code. This is a little thing but certainly doesn't make me want to use you again unless you change the information that you have on your site.
Bad
3 years ago
31 Reviews
3.9 SmartReviews Score
Recent Reviews
The guy that I talked to at ACwholesalers said shipping to MD would be aprox. 4 days I hope so. I own a Plumbing & Heating Company but this unit is for my personal home. Thanks, Richard A. Cook Jr. Plbg. & Htg. Inc.
Excellent
3 years ago
I ordered a mini ductless multi system and when the estimated arrival time came and passed I called and was told one of the items in order was on backorder. When about a week later that date passed, I called again and was told a different item was on backorder than the original one on backorder and would be about another week. At this point, I just told him to cancel it as it is taking too long and too much frustration and inconsistency. I was told the order was cancelled and would receive confirmation email. I never received that email so I emailed customer service there giving them order details telling them to cancel. They never cancelled or responded to email. I checked back for several days and noticed my order online still active, no cancellation then one day I check and the backorder status shows "ready to ship" and I get a call from someone there which I let go to voicemail. It appears they tried to simply ignore my order cancellation and push it thru. Luckily during this time I removed my credit card from their system and reported credit card lost so they wouldn't be able to try and fraudulently charge it. They only did a pending charge initially when I ordered which quickly passes after a few days. Luckily I wasn't charged or out anything and after I changed my name to "cancel it" online they eventually deleted the order from their system. I guess they don't have a cancel option like every other shopping cart system around. If you wish to have an experience like mine, I think this company will be a great option for you!
Bad
3 years ago
32 Reviews
3 SmartReviews Score
Recent Reviews
The worst insurance company I have dealt with ever. All they do is try to get out of claims by quoting their terms and conditions. The exclusions for the policy are not made clear on their website and just buried in the terms. There so called "resolution" was to send me a letter clearly marking out the terms and conditions, no actual resolution. I am not sure how you can class that as a resolution to be honest. Had my boiler written off as beyond economical repair. The first person I had out from HomeServe said it was absolutely fine then because the issue wasn't resolved I had someone out a month later who said the boiler was crumbling apart and need most the parts replacing. Clearly half the people they employ are incompetent, I had no apology for this, seemed like this was pretty normal for them. And they charged me to tell me my boiler was beyond economical repair, still yet to refund my excess charge which is only supposed to be charged if they fix it, I guess I will have to keep chasing for this. My policy was to cover my boiler they've charged me monthly for it and provided NOTHING apart from useless incompetent people coming round to my house and for someone to tell me its BER.
Bad
3 years ago
Avoid this cheating company, they increase the premium from £99/year to £224/year. i never make any clean over 2 years but they doubled my premium without any reason. I will escalate to the regulator!
Bad
3 years ago
32 Reviews
4 SmartReviews Score
PlumbingSupply
Famous award winning PlumbingSupplycom the largest selection of plumbing products on the net plumbing history information plumbing advice and much more Since 1995 PlumbingSupplycom has been serving the entire Internet community Over hundreds of pages complete catalog of plumbing water filters faucets bath kitchen and much more
Recent Reviews
Wow! I wasn't sure quite what I needed so I sent an email to customer service and they were super responsive and extremely helpful. I live over 30 minutes from the nearest store and it was well worth my time to shop with them online.
Excellent
3 years ago
High prices, outrageous restocking fee, incredible lack of diversity of staff- no black folks, few brown people, which I find hard to believe for Chico CA. (https://www.plumbingsupply.com/welcome.html). for bathroom hardware I'd go elsewhere, don't know about any other gear they sell.
Bad
3 years ago
6 Reviews
3.2 SmartReviews Score
Recent Reviews
Mark has delivered us several tonnes of soil recently as we are having our garden re-landscaped. He delivered the soil safely and perfectly in our driveway placing the soil exactly where we wanted it so it could be moved by labourers. 10/10 great service and Mark is excellent.
Excellent
3 years ago
This was the 3rd time we’ve used King concrete and as always they where on time, professional and on hand to answer any and all questions. On this occasion the concrete had to be pumped through our new extension, all I can say is the skill and care to detail the 2 lads who attended provided was exceptional. You get what you pay for and King Concrete are worth every penny. Thank you
Excellent
3 years ago
20 Reviews
3.4 SmartReviews Score
Recent Reviews
After all the hard work the staff do across the number of brand's Travis Perkins own and the amount of money they make for the Travis Perkins brand's the staff will only get SSP if they have to self isolate due to the corona virus and if Boris Johnston puts the country on lockdown they will only get SSP after everything they do for the Travis Perkins brand's and all the millions Travis Perkins makes they should be ashamed of themselves and should look after all those loyal staff members. stop being greedy Travis Perkins and look after your staff. You would be nowhere without them
Bad
3 years ago
Disregard towards a long term customer and money loss making delivery service. An order placed a week in advance arrives two days later. I've been a client of the Vauxhall branch for many years all went pretty smoothly except the last order. I placed the order with Darrin O'Connor a week in advance to make sure that we'll have it delivered on the day in the morning. The day comes but no order is delivered. After chasing them repeatedly over the phone in the branch, because Darrin wasn't answering his phone, they acknowledged that they have no stock hence no delivery. They promised a delivery for the following day in the morning. And it didn't happen. I started chasing them again halfway through the morning and they promised that the driver is close. I kept chasing and same reply although the time was passing. In the afternoon still no delivery until almost 3pm. By this time the work day was almost over and my team waited 2 days of work (paid in full) for this order without which the project couldn't start. Still no news from Darrin. Starting with the manager, except the usual "we do our best", there was no real action to put this straight in any way or even better to contain it before it became so worse.
Bad
3 years ago
26 Reviews
3.8 SmartReviews Score
Harney Hardware
Door Hardware Door Levers Door Knobs Commercial Door Hardware Panic Exit Devices Bathroom Hardware Towel Bars Toilet Paper Holders Towel Robe Hooks
Recent Reviews
Remarkable customer service. Excellent prices. Lightning fast shipping. Top notch packaging. Just enough inventory to find the perfect item, but not overwhelming to sort thru tons of items. Very user friendly website. Highly recommend!
Excellent
3 years ago
I have used Herney Hardware for the past 2 years for door parts, quality is great and delivery is great! Thanks Harney :)
Excellent
3 years ago
34 Reviews
3.7 SmartReviews Score
Recent Reviews
Didi what they said they would in a timely and professional manner. Staff very approachable and easy to deal with . Would recommend to anyone looking to install a solar system on an existing property.
Excellent
3 years ago
The installation of the system was done in a fast and efficient manner. The installer was clearly experienced and took the time to explain why things were done, the best position for the panels and how the system basically worked. I was really happy with the work done. There was a longish wait between signing up and getting the install done. I am looking forward to see if the results match the expectations!
Great
3 years ago
16 Reviews
4.1 SmartReviews Score
Recent Reviews
Amazing company start to finish, fence was up in one day. Quality and professional service. Thank you!
Excellent
3 years ago
I am very pleased with the whole process....installation was done in one day and looks great
Excellent
3 years ago
1 Review
3.9 SmartReviews Score
Home Fix
Selling a specialist group of materials for the building industry that have optimum technical specification and value for money They include specialist damp proof courses radon barriers gas barriers and hydrocarbon barriers
Recent Reviews
I've never found it so easy to book a plumber! The tradesmen who came was also excellent and I would certainly use HomeFix again.
Excellent
4 years ago
7 Reviews
3.7 SmartReviews Score
Eagle Carports
By offering fast lead times affordable prices and quality craftsmanship we039re a leader in steel building and metal carport manufacturing and sales
Recent Reviews
We purchased a garage from a local vendor and if it were not for him and the local build team this would be a less than 1 star review. Here is the break down. The local vendor went out of his way to accommodate my family and me. He worked to get what we needed and explained everything to us. We made the deal and explained to him we would have to prepare the site and it would take some time. (The vendor (Chris) also suggested a truck driver who could deliver the base material for site prep). He said to call "Eagle Carports" when we were ready for delivery. Two days later Eagle Carports called wanting to set up a delivery date!! I don't know what they didn't understand about "some time" to prepare the site. We called the delivery driver Chris has suggested and he was nice and reasonably priced. (again Eagle called wanting to rush us) but finally I was able to get the site prepared and we called Eagle up. They said they could deliver the next Wednesday. The following Monday my mother-in-law called Eagle to verify payment information (who to make the cashiers check out to). She explained who she was an told them we were expecting the deliver for Wednesday. They said it wasn't scheduled for that day and had not been set up. WHAT? We had rearranged our schedule to be ready and now it isn't scheduled. We ask when it could be delivered and they said they could not give us a date to deliver. They would have to call us back. We contacted Chris and told him what was going on and he contacted Eagle and tried to work it out with no success. Later that week Eagle called us back and said it could be delivered the following Tuesday. Again we rearranged our schedule to accommodate them. On the following Monday we got a call saying the construction crew was having trouble with their trailer (now I understand mechanical issues come up. The pushed it to Late Thursday into Friday. On Tuesday the construction crew called an explained it was going to be an extra $250 for a piece we had not been charged for in the original contract. We explained we had a contract and spoke to Eagle (Adrian) who also told us it would be $250 more. We again got Chris on the phone and he worked to get it all straightened out. We were close to cancelling the order at this point. After many phone calls and much frustration we got that worked out. Later that day Adrian called and ask it they could be here Wednesday instead of Thursday and we agreed. The construction crew arrived Wednesday morning and worked most of the day constructing the building. With the exception of screws on the ground after the build (which is common in construction) the crew did an excellent job building the garage. Eagle needs to streamline the process of getting the buildings to customers. Their is too much confusion in their process while conveying information to customer. Last minute fees should never happen!! I will continue to do business with Chris but will never buy another "Eagle Carport" Building again.
Bad
3 years ago
After a storm blew in both 12 ft garage doors, we were able to schedule installation. We were ìn an emergency situation with our building located 100 miles from our home and plenty of equipment sitting out in the open. I took off work to meet the installers. I was told they would arrive after 12pm. By 3:00 no one had shown or called. I called the office to verify only to be treated with disdain. I was told the installers WOULD be there and that they work until 9pm. I finally received a call from the installer at 8:45 pm informing me that he wouldn't be able to make it. Ridiculous! It's been 7 weeks since the storm. Eagle Carports made no other attempts to schedule an installer. We were expected to wait for someone in the area to need a product from them in order to get an installation team scheduled for our repairs. There was no concern for our equipment that could be easily stolen. We finally purchased materials from a local company and hired our own installer. To make matters worse, we purchased our building from Eagle Carports about a year ago to withstand hurricane force winds. They never mentioned the doors came in high wind bearing strength too. They automatically put cheap, lightweight doors on our building (that was built to withstand 135 mph winds). So ridiculous! Never use this company! They will take your money but their customer service is completely nonexistent if and when you need it!! Also, if you talk to someone named Chris that works there, he is very rude. I will go without a building before buying from these jerks again!!
Bad
3 years ago
4 Reviews
3.4 SmartReviews Score
Recent Reviews
Placed an order for next day delivery costing £49. Item did not arrive the following day. No refund offered. Really not impressed with this company.
Bad
3 years ago
My order did not arrive when promised, so we had to revert to a normal sand and cement screed and will now have to wait several weeks for it to dry.
Poor
3 years ago
58 Reviews
3.7 SmartReviews Score
Recent Reviews
Very happy with the service and product, I've looked @ a lot of columns and these are by far the best quality. Elizabeth was great to work with as I had many questions before buying and more than a few after. I'm in the installation process now and they are looking great!...thanx guys...Ross
Excellent
3 years ago
Excellent all around. The lady was very knowledgeable about the products and prompt with email quotes. Can't say anything bad. Delivery was on time too. Packaged well on a pallet and wrapped with clear wrap.
Excellent
3 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
My first experience was generally a positive one. The order was received on Apr. 29 in good order. The web description of the unit indicated that a lid was to be included and it wasn't. I phoned into customer service and it was explained that it was an advertising oversight which I accepted and went on to purchase the lazy susan alternative which I am awaiting to ship. In all, I am very pleased with the unit and the assembly was relatively easy. It looks great I'll recommend Starfire D. to anyone who is in the market for your product line.
Great
3 years ago
I was lucky to have the help of Tricia on our fire pit DYI project. She was so helpful and took care of everything we needed. She patiently answered all of our questions. I can’t wait to share our final project once we receive all our supplies!
Excellent
3 years ago
4 Reviews
2.8 SmartReviews Score
Recent Reviews
I bought 3 bags of waxlings for fire lighters for my woodburning stove. I came across them in a restaurant in the Langdales and thought they were decorative as well as functional. I am very pleased with them as they light very quickly, have no smell unlike traditional firelighters, and I do not need to use paper. i think they are probably rather expensive though!
Excellent
4 years ago
We have been using waxlings for 2 years now instead of firelighters and have been delighted with them. We have recommended them to friends and are sure they will be delighted too.
Excellent
4 years ago
2 Reviews
3.3 SmartReviews Score
Recent Reviews
I visited WarmFloors company factory myself yesterday to discuss potential business opportunities. The factory is amazingly organized. Everything is Made Of USA! The management is professional full of knowledge with great business courtesy! We look forward to more business with WarmFloors! Willis from AFP Power
Excellent
4 years ago
I have used Warmfloors twice now and have to say I have found them to be nothing short of exceptional. The first job was a full re installation and upgrade to my current underfloor heating system that kept going offline. The old system was not installed correctly and Russell spotted the issues straight away. I was extremely impressed at how knowledgable Russell was and his attention to detail. This was a very large job to refit four Worcester Boilers and all pipe work, 5 New Banks of Manifolds, all new pipe work in plantroom, fitted correct pumps. The second job they did was a new installation to a new extension. Again another brilliant job. Russell has also replaced all thermostats to connect to phone app so can control heating for each room via phone. I have to genuinely say that they have done a remarkable job and so pleased with how well the heating now works. I was really grateful also on the aftercare, when passing Russell has come over to make sure all individual manifolds are running efficiently and he is always at the end of the phone. I would recommend this company as in my experience the standard of work, knowledge and customer service has been second to none. I am having a further large extension done and will be definitely using Warmfloors again! Very honest and genuine people to deal with. Thank you.
Excellent
4 years ago
7 Reviews
4.2 SmartReviews Score
Recent Reviews
I had really good service, and hope this will continue now that my decking has been laid
Great
4 years ago
I allowed a reasonable budget for decking around 30 square metres of my small garden, as I knew I wanted a composite product that would last many years and be maintenance-free. When I began researching, I was shocked to find out how much some companies were charging just for supplying (let alone installing) their product. Ecodek were so far ahead on price, I was concerned that their product would fall short. This would be especially worrying as I had chosen to design and install the decking myself. Although I am fairly competent at DIY, this was something I had not done before. When I received the Ecodek samples I was reassured by the quality, but I was especially impressed with the service I received on telephone and email (from Julie), who took great care in discussing my order (and silly questions) with me. The only hiccup was when I received a telephone call from the man responsible for delivery (his name escapes me) who became quite argumentative about the price I had paid for delivery, which he claimed was inadequate for the order (despite me having agreed the order with the sales staff). Very strange - I put it down to him having an off day. The bottom line was I received the order on the right day and it was all there! The quality of the Ecodek product is superb. One piece of advice - get some friends to help you move the stuff - it's pretty heavy. I'm fairly fit, but unloading 75 boards from the lorry with only the driver was a stretch. I elected to build my deck frame from their 'Supastiff support beams': it seems to me that this is the bit that sits next to the damp ground. This was a good idea because it's sturdy stuff, but I'm glad I had all the right gear... a chop-saw was vital, but also a circular saw, a decent jigsaw, and a 'multicutter' was handy to get around difficult bits. When it comes to the construction, ideally you need three cordless devices: a drill for the pilot holes; another drill for the countersinking and a powerful screwdriver. Plus spare batteries for each! Ecodek provide an info sheet; as long as you follow this, plan thoroughly and allow enough time, the process is pretty straightforward - plus the internet has tons of videos on it! It took me a couple of weeks to complete an area around 7m x 4m, including a couple of steps and a bridge over a water feature. I would sincerely recommend this company and their product. I don't normally bother completing reviews, but I really am so pleased with the end result - it's exactly how I wanted my decking to look. It's been finished less than a year, so too early to comment on how the decking is weathering, but I've been out on it in all conditions and it's great: not slippery, easy to clean, very stable, and looks fantastic in the light brown that I chose (it does get hot in full sun!) Thank you, Ecodek.
Excellent
4 years ago
34 Reviews
4.6 SmartReviews Score
Recent Reviews
I bought a Goodman from alpine 2007 it was the best blast of heat from this furnace long lasted. I replace my old Goodman with Blue ridge. real delivery guy thanks...
Excellent
3 years ago
Installed fine, worked for a day then got a "EC" error. After calling service tech that installed the unit. The issue was a bad flare fitting, which leaked all Freon out. Contacted the Alpine, about defective part, have not heard anything back. But so far after repair, the system has been running well and doing a great job, and is very quiet.
Poor
3 years ago
44 Reviews
3.7 SmartReviews Score
Recent Reviews
I was happy with the ultimate outcome. I ordered 4 knobs not realizing they came two to a package. I responded back about the problem. My did not get a timely response to my email but eventually did. Now I'm waiting on my refund.
Excellent
3 years ago
I ordered this for my husband.(He actually did the shopping.) We received the spline but the 'universal' spline did not fit the window for which it was intented. The remainder was donated to Habitat for Humanity.
Excellent
3 years ago
5 Reviews
3.3 SmartReviews Score
Recent Reviews
I have known Ritch for over 30 years. He is very diligent in providing the best service and solutions that he can for his customers and works very hard to ensure his customers are satisfied.
Excellent
3 years ago
I had damp works completed by Quadrant last week. After receiving the report and quote just a couple of days after the survey took place I booked in the works immediately. The workers arrived on time and were very polite. The job finished on schedule and my house was left clean and tidy. Would definitely recommend!!
Excellent
4 years ago
3 Reviews
4.1 SmartReviews Score
Recent Reviews
They started the job on time and finished one day early, they left the site clean and tidy and asked if there was any more they could do. The lads that did the job could not have been any more polite. I would certainly recommend Pro Dem. Thanks Hollies Day Nurseries
Excellent
3 years ago
This was the first time we have worked together and it was a pleasure to do so, the work to drop the building was effortless with the end result being one very satisfied client, contract administrator and us as main contractor. Look forward to the next time.
Excellent
4 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
I contacted Rudkin & Herbert via the links on the Worcester website as well as 2 others. One never even got in touch, the other came and wrote his quote on the back of his business card. The visit and quote I received from Rudkin & Herbert was full and clearly laid out listing the all the items and fully itemized costs and the work needed was fully explained and he also left brochures for the boiler we were looking at. Installation was not straight forward but the engineers performed brilliantly and the system was installed and set up and handed over in full working order and the engineer went through the controls and finer points with my wife. We are also going for the 5 year service plan which is the way forward to keep the system working to its best potential. Excellent performance overall and really pleased with the service.
Excellent
3 years ago
Thank you to the team (Rob, Chris & Nick) for changing our bathroom into a wet room. I was impressed by the workmanship and the friendly, courteous manner in which it was all carried out.
Excellent
3 years ago
11 Reviews
4.6 SmartReviews Score
Recent Reviews
We had our loft done several years ago now by Lee and his team at LMB. Given this is quite a major project for any family to undergo it was almost entirely pain free. The team respected and protected the rest of the house, there was a bit of dust, but that's to be expected. They came on time, worked hard, did what they said they'd do everyday, and the work was finished on time and was and remains very good quality. I have had a few little issues, since completion - but we are talking 5 years ago, and Lee has had them sorted within the day I have called. First class service, I have regularly shown prospective new clients around my "penthouse" and the personal touch from Lee and the team mean I would not hesitate to recommend LMB to anyone wanting their loft converted.
Excellent
3 years ago
Having had a loft conversion in 2016 with LMB, we are extremely pleased with how it looks 4 years later . Conversion has provided us with a large master bedroom with an ensuite. The bedroom is as perfect as it was when first completed, no settling cracks or faults . Lee the director was very helpful in our decision making and when any issues arose, resolved them to our satisfaction . One of our best decisions, NO regrets . Elaine and Peter.
Excellent
3 years ago
30 Reviews
3.9 SmartReviews Score
Recent Reviews
I ordered a spray foam kit that comes in 2 separate boxes. I have ordered this same kit from AWF at least 4 -5 times before. The boxes did not ship together. One box arrived 7 days later than the other. It’s a kit.....one box is useless with out the other. I do home renovation projects in Boston. I can’t have delays like this. It’s bad customer service.
Excellent
3 years ago
Good service Would suggest one more email after receiving the order to give approximate time of arrival more promptly Email with non spill suggestion came two days later but still did not had any info on approximate delivery date
Great
3 years ago
11 Reviews
3.6 SmartReviews Score
Recent Reviews
I ordered and paid in full for a small wood stove (65lbs) and accessories on Nov 10 (Happy USMC Birthday to me) I received the accessories in a timely manner but have yet to get the stove. . My order status shows “Completed”. Strange right? For over 3 weeks I’ve sent out 7 emails and left 3 voice mails. Every call has went straight to VM where the reps message states we are more likely to respond to emails. I’ve basically been ghosted for a bad date I never had. I have asked for a ship date or confirmation of my order as incomplete. I Aldo stated if neither can be gone please refund my money. It’s hard to get a refund from an organization that doesn’t talk to you. Not sure what my next steps are but from all appearances this is beginning to look like fraud which goes across state lines.
Bad
2 years ago
I am a contractor that needs a variety of chimney parts when involved in various building products. I've been using Shop Chimney for several months now, and they carry every item I can possible need. They also have a customer service number, allowing me to amend orders if my building plan changes. Overall, a 10/10.
Excellent
3 years ago
15 Reviews
4.5 SmartReviews Score
Recent Reviews
I ordered my sample and got them next day, thank you , i will place my order within couple weeks time
Excellent
3 years ago
I ordered 2 samples from Web site and they turned up with in 2 days
Excellent
3 years ago
2 Reviews
2 SmartReviews Score
Recent Reviews
I ordered three dumper bags of topsoil. They arrived on the designated day and were exactly as expected. Good quality soil - no stones or clay or rubbish - and the driver was very helpful. Great!
Great
3 years ago
Web site is another confusing coal web site designed to get you interested with good prices, but 'out of stock items' which are still 'out of stock' 3 months later and apparently I now discover are being discontinued! If you don't do it, remove it from the website!
Poor
4 years ago
4 Reviews
2.9 SmartReviews Score
Recent Reviews
Good guys, first company to be honest, always used to need a new boiler. Very knowledgable around the whole gas issues. Fixed our fire in less than 5 mins.
Excellent
3 years ago
Good job well done, my mum was over the moon as her boiler was offline for a week.
Excellent
3 years ago
29 Reviews
3.5 SmartReviews Score
Recent Reviews
Unfortunately I decided to buy a dehumidifier from this company, I paid immediately via Paypal, immediately after they asked me an additional for 30 gbp for shipping to Italy.... and I paid for those too. A month has passed and maybe I will receive it in a few days only after I have opened a dispute via Paypal ! The surprise ? the Italian courier BRT contacts me via email and tells me that there are still 68 euros in tax to pay or they are resending the delivery. It's just plain shameful, they should close forever, total absence of professionalism and seriousness Giorgio Gianelli
Bad
3 years ago
I paid an additional £10 for Saturday delivery. It was delivered on the Tuesday after I ordered it (while I was not in) and left on my drive (not the rear porch as the DPD delivery states, I don’t actually have a rear porch). I did email [email protected] over 3 weeks ago requesting a refund of the £10 I paid for Saturday delivery. No reply! On unboxing the item there was no *FREE Digital Weather Station worth £29.99 with this unit* which the website advertises comes with the unit. I sent a query via the webpage, still no reply. Product is great. Customer Service is non-existent!
Poor
3 years ago
10 Reviews
3.7 SmartReviews Score
Recent Reviews
I ordered the wrong fan heater, but, despite this, heaters uk refunded the purchase and sent the correct product very promotky. Essential, as it was needed for a greenhouse of tropical orchids!
Excellent
3 years ago
Ordered the Vieto Mini Blade heater on a Sunday and didn't receive any confirmation email but this was my problem because Gmail put it in Junk Mail folder and I didn't check. Contacted HeatersUk and waited for return call. In the meantime the heater arrived on the Thursday but the wrong colour. Accepted a discount rather than go through the hassle of returning.. etc. Very pleased with end result and customer service. Heater fitted and wife happy!
Excellent
3 years ago
3 Reviews
4 SmartReviews Score
Recent Reviews
I placed an order for a couple lockpick sets in the late evening and no more than 20 mins later found one of the sets selling for almost a third of the price elsewhere. I immediately emailed the company asking them to remove one of the products from my order. I also called and left a voicemail hoping that they'd check it in the morning before packaging the products for shipment. I also asked for a call or email back. I didn't hear from them for a couple days until I got an email saying that once you commit to an order you cannot change it. I asked for them to possibly refund me the difference but they ignored me. I also asked for an RMA and they ignored me. I called again today to ask for an RMA to return the item (at my cost) and left a voicemail. Hopefully they respond! I must say, the level of customer service is very poor.
Bad
3 years ago
I bought a youtube kit and it is one of the best training products I have ever bought. It comes with a great assortment of practice locks, a tri pick stand and a set of really great quality picks. I had tried other sites but was really disappointed with their customer service and it seemed like nobody could be bothered to answer a few questions. Lockpickshop.com you have a customer for life.
Excellent
3 years ago
16 Reviews
3.9 SmartReviews Score
Recent Reviews
We have had all the windows at the back of the house replaced and the kitchen bay rebuilt by The Original Box Sash Windows Co. From the first visit, to the surveyor's visit and the installer arriving everything went perfectly. They may not be the cheapest but they have to be the best around.
Excellent
3 years ago
I have employed Original Box Sash Window Company 3 times over the last 15 years. The quality of their work is outstanding from start to finish. The windows make an enormous differences in terms of temperature control, noise abatement as well as security. The fit and finish is excellent and the installation process has been highly professional every time. The installers have been very thorough, efficient and very high quality work. I recommend the Company and their product without hesitation.
Great
3 years ago
8 Reviews
4.3 SmartReviews Score
Recent Reviews
I just want to warn anyone thinking of using this company.We spent months choosing the right stone for our kitchen. We chose Stone and wood shop as they were resonably priced and seemed helpful. We were wanting 80 squ m so a big order. Nearly £3,000 However on the day of our delivery I realised the stone was nothing like the sample stone ordered and so sent it back. Whilst I realise it is a natural product I wasn't expecting brown, orange and yellow all over a whitish stone. They agreed that this was a problem. I was then to discover that the people at the wood shop don't actually know the stone at all and are selling it to you unseen from a supplier. I had to make a very hasty decision on another stone as the tiler and builder were waiting. I then had another delivery of a different stone which on first impression looked good, although a lot of the corners were chipped. However whilst I was out 18sq m was laid and on returning this white tile, or so I had been led to believe, had big brown splodges all over it that looked like dirty foot prints. So again it all had to be sent back. As well as taken up from the floor. The Wood and stone shop agreed to give me a refund but said that a lot of the tiles were chipped when returned and so would only reimburse £750 ?!! It was all very expensive for us as not only did we have to pay for the tiles but also the tiler for his time which was was charged at £98 squ m so was over £2,000 So all in all it cost us £4k for nothing but stress. We ended up going to D.O.G.A in Chichester who are a wholesale supplier who were just brilliant and cheaper.
Poor
3 years ago
I spoke with Calvin who was very helpful and knew his stuff. He sent the samples out to me quickly and I subsequently placed an order.
Excellent
4 years ago
16 Reviews
3.9 SmartReviews Score
Room Thermostats for Underfloor Heating Controls - Heatmiser
Heatmiser are market leaders in the manufacture of room thermostats and controls for underfloor heating
Recent Reviews
This is the third hub I have had to install in 5 yrs as the other 2 stopped working. This information I was given to pair thermostats to the new hub was confusing and incorrect.
Bad
3 years ago
I have used Heatmiser products for years so when I came to replace my heating system last year with underfloor heating, I insisted the heating contractor used Heatmiser for all the controls.
Excellent
3 years ago
1 Review
3.1 SmartReviews Score
Southern Tool Home Page
Welcome to Southern Tool We carry the top Brands and best Variety of Automotive Construction HVAC Industrial Material Handling Metalworking Tooling and Woodworking tools and equipment
Recent Reviews
We paid high dollar for a piece of equipment for our company, while in the process of buying it was not hard to get a response back from the Director in internet sales, but once they had our money and were waiting on the item to ship, all we got was the run around. We paid extra for direct shipping and to "Save us about 3 days" according the him. When the day came for the delivery he informs me that they bypassed our shop and were headed about 6 hours south of my location. This was a Thursday. I was then promised it would be Tuesday of the following week. Come Tuesday just run around about "Calling Traffic to see where it is". Come Wednesday can not get an answer. Finally I call the carrier myself to learn it Will be Sometime Thursday, and is located an hour and half north of us. WHATEVER YOU DO, DO NOT USE THIS COMPANY!!!! THEY LIE AND GIVE YOU THE RUN AROUND AND HAVE TERRIBLE CUSTOMER SERVICE SKILLS. THE SAD PART I WAS DEALING WITH THE "MAN IN CHARGE OF INTERNET SALES" VERY DISAPPOINTED CUSTOMER!!! WILL NOT USE THEM AGAIN
Bad
4 years ago
30 Reviews
3.5 SmartReviews Score
Recent Reviews
Have used this company for many years now and have always had excellent service all round from them. Would certainly recommend them to others.
Excellent
3 years ago
As usual fuelfighters beat all the quotes we had received, date given for latest delivery but as always we received oil several days earlier having received notice the day before very very efficient can,t fault them, which is why I am always recommending them to other people
Excellent
3 years ago
2 Reviews
3.7 SmartReviews Score
Recent Reviews
I wished I would have listened to the negative reviews. We ordered paving stones for our patio and after several delivery delays finally asked to cancel the order, which the Paving Superstore refused. They gave no apologies and made no effort to refund our money, instead making excuses such as they chose the wrong delivery company. They admitted their wrong but took zero responsibility. In the end, we were forced to contact our credit card company and file a dispute.
Bad
1 year ago
If I could give zero stars I would but sadly I am forced to give them one! AVOID!! AVOID!! AVOID!! The service is the worst I have ever experienced! The emails they wrote were insulting and bare-faced lies topped in all!! Customers to them are an inconvenience, no-one should have to experience the total lack of empathy that we received, I would spread the word that this company is absolutely useless when it comes to customer satisfaction.
Bad
3 years ago
7 Reviews
3 SmartReviews Score
InfraFloor
Electric radiant floor heating and heated floors are efficient ways to warm floor and home Easy to install it can heat tile or laminate floor and save energy
Recent Reviews
i recently purchased floor heating units from infrafloor with thermostat. i was pleasantly surprised with friendly service and very easy to install heaters. It is working great and all my friends are smiling when they step on our warm kitchen floor. thanks, guys!
Excellent
3 years ago
We bought cable floor heating system ( the least expensive one) from Infrafloor.com few months ago for our master bathroom. Though it is summer yet and is warm here ( we live in New Jersey), we are already using it everyday. It is SO-O-O nice to step on warm floor from the shower! I liked their service, they are really friendly. The delivery was quick and on time. My brother is thinking of buying it as well in the fall.
Excellent
3 years ago
1 Review
3.6 SmartReviews Score
Recent Reviews
Ordered 14 sheets of celotex 14 at 50mm 4 at 40mm The whole order was sent at 50mm When inquiring by phone because they didn’t answer by email They informed they were out of 40mm!!! Still no refund after 10 days as it’s being very tricky for them to arrange the pick up of the sheets at 50mm they sent on purpose … Tick tock it stems from the top! Will continue to review until I’m blue in the face Big mistake treating customers like this…
Bad
3 years ago
8 Reviews
3.1 SmartReviews Score
Recent Reviews
Excellent on price competitiveness Not so good on query responsiveness. I wrote an email and then had to call from overseas to check on order delivery. There was no email notification on when the order would be delivered. There was also no email acknowledgement on delivery (the tradesman received the merchandise for me)
Poor
3 years ago
My experience of this company was very good. The ordering and installing of the air con units was straightforward and efficient. The staff were polite and respectful and good at their job. I am very pleased with every aspect of the order and installation and the price was the best by far of the three quotes that I had obtained. If I want further air con units next year I will be going back to Airconditionong Online and would recommend them.
Excellent
3 years ago
3 Reviews
3.8 SmartReviews Score
HeatTech Products
HeatTech offers efficient and affordable under floor heating products for ceramic tile stone engineered wood and floating floors in kitchens showers bathrooms and other areas
Recent Reviews
I have used the heat tech mat kit two different times and each time has been a great experience. There are good installation instructions, the mat works great and is easy to install. The only thing that I had trouble firguring out was programming the thermostat. Love this product and would recommend it to others.
Excellent
3 years ago
Heatech was out of stock of the 25 sq. ft. matt and thermostat kit, but sent the 30 sq. ft. matt after I called and verified that I could use the 30 sq. ft. kit. Sent this for the same price as the 25 sq. ft. kit.
Excellent
3 years ago
13 Reviews
4.7 SmartReviews Score
Recent Reviews
this time my review won't be so good like others, it's the second time that when i place orders in my chart i try to put as much as more items to amortize ship expenses. but only after i paid, i receive a partial refund bcz 1 or more items are out of stock... in this way the shipment cost isn't so much cheap. i think it would be better to clearly write before i proceed to the shopping if an item is out of stock before i place the order.
Poor
3 years ago
Sales +90 555 070 44 33 has been excellent and has exceeded my expectations in delivering customer service
Excellent
3 years ago
19 Reviews
3.7 SmartReviews Score
Swale Heating
Contact Swale Heating today for the highest standard of new boiler installation in London Kent and Sussex or try our FREE online install estimate tool today
Recent Reviews
Shocking. Quoted my mum a full boiler replacement and then when they turned up to do the job, the engineer was too scared to go on the roof, forcing her to fork out for scaffolding, which was not part of the quote. As a pensioner on a fixed income she was bullied and left with no choice but to agree to the extra charge. Adding insult to injury the system doesn’t work - it’s a BH weekend and she now has no hot water. Shocking treatment. If you survey and quote for a job, the mistake made should be funded by the company not the poor person who accepts it in good faith. Buying decisions are often made on price so this feels like fraudulent practice to secure the job - hopefully not. Come on Swale Heating - tighten up your customer service and own your mistakes. Don’t bully pensioners into taking second best.
Bad
3 years ago
E. D.
Poor customer service. Swale Heating were supposed to send round an engineer today to make good an earlier sub standard installation they had carried out. They were aware it was going to take most of the day but when the engineer turned up this morning they had allowed him only 1 hour. In the circumstances the engineer left saying the office would have to book a fresh appointment. A total waste of my time and sub standard installation still not fixed.
Bad
3 years ago
Paul Harman