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Food Products Supplier

A company that sells food products to smaller retailers.

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100

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Food Products Supplier

Food Products Supplier A company that sells food products to smaller retailers.

2

Companies

Сompanies in this category

100

Reviews

Number of reviews in category

27 Reviews

4.5 SmartReviews Score

Marley Spoon

Meal Delivery Service. Original Recipes Weekly - Fresh Ingredients - Free & Convenient Delivery - Skip Any Week - Cancel Anytime

Recent Reviews

Several delivery issues but the worst part is customer service.

I have gotten around 10 boxes or so and at first it was minor issues like missing garlic or missing recipe cards, etc. Small issues but nothing major that I couldn't work around. When I reached out to customer service about missing ingredients I never got a response. (This was long before COVID-19). Starting in March my boxes started being delayed by a few days. I understand as they sent out an email regarding possible delays due to Covid-19 however it is inconvenient because I buy these meals because it makes meal planning for the week easier. It really defeats the purpose for me when I don't know when my meals will arrive. The latest box I got was 5 days late. I was missing a meal entirely, the ravioli was split open and unusable, the eggplant and tomatoes were rotten, and the yogurt and whole grain mustard exploded all over the box. The only salvageable items were the meat and a few other miscellaneous items. I tried calling customer service immediately and it said they weren't taking calls and I'd need to reach through the website or app. I sent an email detailing all my issues and letting them know I wanted my money back and to cancel my subscription. The next day I got an automated email telling me my account had been discontinued. I never received a response or a refund and the concerns I had were not even addressed. I use several meal delivery services (Home Chef, Hello Fresh, and Blue Apron) and they are all a thousand times better. Issues arise and that is understandable. Forgotten ingredients, delayed deliveries, damaged product can happen with any of the companies. However with Marley Spoon it happens EVERY DELIVERY and what makes it worse is their customer service couldn't care less.

Average

2 months ago

Meredith

Very upset

Very upset. Received a box with one strip of tape -on one side, so the box was opened. All the proteins were thawed, everything was sweating. Cant eat any of this for food safety concerns. What a waste.

Average

2 months ago

Angela Myrick

73 Reviews

4.6 SmartReviews Score

Emergency Essentials Food Storage & Emergency Preparedness Supplies

We are the nation’s oldest and largest supplier of all things preparedness, specializing in the finest in freeze-dried food, emergency gear, and water storage.

Recent Reviews

Don’t sell a product you won’t have in stock for months

Took nearly 3 months to fill my order. Never once received a timeline for the order, even after emailing to request one. The package just mysteriously showed up one day without warning months after the fact.

Average

3 months ago

Dissatisfied

You have to understand....

...that these are somewhat trying times, have been for a while, and will be for a while. All of you folks complaining about lag times, or having trouble with customer service, and assorted other things need to understand a company like this is swamped. Heck, another company I deal with has gone so far as to advertise they are only providing one product at this time. I've done business with Emergency Essentials for years and they have always treated me and my friends right. Things are coming into availability and going out of availability on a regular basis. In fact, I was shopping, put some stuff in my cart for an order but waited a day. In that 24-hour time period 2 of the items in my cart had gone out of stock. Be patient, be understanding, and more important be realistic about your expectations during these times.

Excellent

3 months ago

David A

SOLUTIONS LABORATORY LTD

2nd Floor College House

17 King Edwards Road

RUISLIP

London

HA4 7AE

UNITED KINGDOM

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