Airport Shuttle Service
Transportation used to transport people to and from, or within airports
- Animals & Pets (3901)
- Beauty & Well-being (6887)
- Business Services (32152)
- Construction & Manufacturing (12535)
- Education & Training (8601)
- Electronics & Technology (4629)
- Events & Entertainment (7084)
- Food, Beverages & Tobacco (6791)
- Health & Medical (7863)
- Hobbies & Crafts (3275)
- Home & Garden (4608)
- Home Services (1474)
- Legal Services & Government (453)
- Media & Publishing (851)
- Money & Insurance (2718)
- Public & Local Services (482)
- Restaurants & Bars (834)
- Shopping & Fashion (2754)
- Sports (855)
-
Travel & Vacation
(1766)
- Airline (55)
- Airline Ticket Agency (24)
- Airport (131)
- Airport Hotel (46)
- Airport Shuttle Service (43)
- Beach Resort (9)
- Bed & Breakfast (19)
- Boat Tour Agency (3)
- Boutique Hotel (8)
- Budget Hotel (54)
- Bus Tour Agency (16)
- Cabin Rental Agency (5)
- Chalet (14)
- Conference Hotel (1)
- Cottage (41)
- Cottage Rental (3)
- Cruise Agency (9)
- Cruise Line Company (30)
- Cruise Travel Agency (5)
- Cultural Tours Provider (66)
- Extended Stay Hotel (66)
- Family Hotel (87)
- Flights Search Site (104)
- Golf Resort (4)
- Group Accommodation (1)
- Guest House (3)
- Helicopter Tour Agency (5)
- Holiday Apartment (5)
- Holiday Apartment Rental (1)
- Holiday Home (26)
- Holiday Park (143)
- Homestay (5)
- Hostel (3)
- Hotel (175)
- Lodge (11)
- Lodging (4)
- Log Cabins (3)
- Luxury Hotel (19)
- Non-Smoking Holiday Home (7)
- Pet-Friendly Accommodation (3)
- Recreational and Vacation Camps (13)
- Resort (61)
- SCUBA Tour Agency (4)
- Self-Catering Accommodation (8)
- Serviced Accommodation (20)
- Sightseeing Tour Agency (22)
- Ski Holidays (19)
- Ski Resort (11)
- Timeshare Agency (3)
- Tour Agency (2)
- Tour Operator (67)
- Tourist Information Center (4)
- Travel Agency (49)
- Travel Aggregator (68)
- Vacation Home Rental Agency (15)
- Vacation Rental (90)
- Visa Consultant (29)
- Visa and Passport Office (10)
- Wellness Hotel (14)
- Utilities (378)
- Vehicles & Transportation (1009)
Airport Shuttle Service
Airport Shuttle Service Transportation used to transport people to and from, or within airports
34 Reviews
4.2 SmartReviews Score
Carlton Leisure
Book cheap flights tickets hotels city breaks and package holidays tours
Recent Reviews
i booked a flight with Carlton Leisure to Bangkok, on trying to check-in on line on the airline website, I was told that the ticket number was wrong and that there was no record of my booking. Carlton just said to try later or even in a few days and my details may be there then! they tried to get me off the phone as quickly as possible. Their Customer Service is dreadful and i am still unable to check in so don't know if my ticket is valid or not.
Poor
3 years ago
AVOID at all costs, my flight got cancelled months ago and I’m still waiting for a refund, I have been chasing them and still no clarification, at first they said 6 weeks and now they don’t know when it will happen, disgraceful and the customer service is shocking. It is clear that on trust pilot good reviews are being made up by them and their friends. They should be banned!
Poor
3 years ago
59 Reviews
4.3 SmartReviews Score
FlightHub
Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels.
Recent Reviews
I was looking at flights but didn’t actually purchase one. Than I get an email saying my charges were reversed because I didn’t confirm my flight! No email saying I purchased a flight because I hadn’t! So if it wasn’t confirmed why was I charged? No response from customer service and 3 days later still waiting for my money back after they took it! Still waiting for my money back? #flighthubscam #flighthubripoff
Bad
3 years ago
Our pilot didn’t show up at Ontario, delaying our flight by 2 plus hours causing us to miss our transfer flight so we are stuck in due for 24 hours. Lost a day of our vacation,
Bad
3 years ago
77 Reviews
3.7 SmartReviews Score
eSky
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
Recent Reviews
As careful as I try to be, this site poses as the airline name with "esky" added in URL. After making my first of 4 reservations, I realized I was on the wrong site. I immediately called to cancel (within 30 seconds of making the reservation). The very accented and difficult to understand rep said it was within the 48 hour grace period and processed the cancellation. I was relieved and about to hang up when he informed me that, "oh wait, I forgot to mention that there will be a $33 cancellation fee." I said, "I went to the wrong site and made this 30 seconds ago." He said there was nothing he could do about it. My card was charged immediately but no confirmation emails for either the reservation or the cancellation ever arrived. I did see the refund posted the next day, but now the cancellation fee was $46. I plan to dispute this with my credit card company as soon as the charge is fully processed. The site is deceiving with the name of the airline as part of the URL. This seems to be a company outside the U.S. that acts as a broker making reservations for all airlines and adding a fee to do it. Why would anyone want to do that when you can go directly to the airline, avoid the fee and the deception and make your own reservation? Very bad mistake on my part. I will be even more vigilant in the future with online purchasing of any kind. The scammers are getting too good at this. We need to be smart too.
Bad
1 year ago
Don't fall for it. These guys exist for one purpose, to gain access to you funds and try to pry as much as they can from it. In my personal experience, they are downright offensive. Zero customer service. Oh, they'll respond to your email, but only enough to ask for money. Don't expect any real correspondence. The price they quoted was not honored, the flight was never actually booked, and they've refused so much as proper communication much less any chance of an honest accounting. The very definition of a con.
Bad
1 year ago
252 Reviews
4.2 SmartReviews Score
Canopy Airport Parking
Rock-bottom rates Denver airport parking discounts Over 4200 parking spaces - indoor valet covered self-park open air self-park Reserve today
Recent Reviews
We had a terrible experience. We had no notice that shuttles were not running regularly. There were no signs posted onsite either. Once we went into the office to call for a shuttle, the wait was so long that it nearly caused us to miss our flight. The return trip was equally bad. We could have Ubered home in less time. I will NEVER use canopy again. I have recommended Canopy to several friends in the past but I will be sure to let them know that Canopy is no longer a good option, as customer service has been completely abandoned.
Poor
3 years ago
Great response and recovery after my last trip. I was disappointed to find the valet service at Canopy was closed when I arrived on my previous business trip. I reached out to the manager Han and he came through. He explained to me that this was a corporate office decision to close valet and he would have done things differently if he had the choice. He let me know that I could still use valet service by setting up an appointment which he did for me, and how to get in and out of the valet service building. Everything went very smoothly and I was able to park in valet like normal and the rest of the service went fine. Han was even there to greet me when I pulled into the garage to drop off my truck. I will continue to use Canopy Airport parking exclusively due to the excellent response and service provided by Han Chau the Regional Manager for the Denver airport location.
Excellent
3 years ago
18 Reviews
3.9 SmartReviews Score
Airport Shuttle S
Book airport shuttle service at over 2000 airports worldwide for rides such as shared ride vans private vans sedans and limousines
Recent Reviews
Possibly the worst experience ever with their service. When I landed I called the driver and told me he had cancelled due to no payment. Apparently they owe around 200k to the company that pays the drivers. No refund from them. Impossible to contact them.
Bad
3 years ago
the driver didn't call and told us to wait for bus, because he said that he only drop off.
Bad
3 years ago
6 Reviews
2.9 SmartReviews Score
Recent Reviews
Arrived at Palma and no taxi, website is poor and advised to send what's app message. Sent message and no-one has looked at what's app for 9 months, tried to phone the number to get no answer!!!! Had to ring Majorca taxis myself as had nothing from city hook
Poor
3 years ago
Excellent service. Checked all details carefully and emailed with details of mistake I made on flight details. Pickup from airport and hotel on time. Comfortable transport. Will use service again without hesitation.
Excellent
3 years ago
31 Reviews
4.3 SmartReviews Score
Recent Reviews
SCAM SCAM SCAM!!! Avoid at all costs. Took money for 1 month booking. Instructions for car park had me circling town for an hour, no car park to be found. Had to pay for long stay airport carpark then no refund!! Emails take over a week for a response. They accept no liability as they are a "Comparison site ONLY". Very happy to take your money though.
Bad
2 years ago
I use skypark 3 or 4 times a year and they have never let me down, I would recommend them to anyone. I always use the meet and greet as they are friendly and efficient and you know your car is in safe hands while you are away.
Excellent
3 years ago
6 Reviews
3.1 SmartReviews Score
Gorentacar
Car Hire Crete providing the best rates for car rental services in the island of Crete and Crete Airports We specialize in car rentals in Heraklion and Chania airport as long as other destinations in Crete Rent your car in Crete
Recent Reviews
Best possible car rental service I've got since my first European trip in 2000! (Guys, I don't mean exclusive cars, I mean exclusive care.) Dear Manos Argyrakis, you are decent and trustworthy man, many thanks for your honesty and reliability, and for what you are doing! Prosperity to your business!
Excellent
3 years ago
The best way to rent a car in Crete and Greece
Excellent
3 years ago
12 Reviews
4.3 SmartReviews Score
Recent Reviews
Got a first-time-customer discount and a sick car (Mercedes GL350 in black) - 170€ for a 1 1/2 h one way ride! Great service.
Excellent
3 years ago
I have just used Munich Ski Shuttle for the second time and had great service again. We were driven safely and quickly from Munich Airport to the hotel in Zell am See. The 8 seater vans were very comfortable and had plenty of space for our luggage. The day before returning, we decided that we needed to leave earlier, so I emailed Eric who replied quickly and said it was no problem. Thank you again for great service and areturning customer discount. The only small problem to mention was a warning beeper on one of the vans that went off all the way back to Munich!
Excellent
3 years ago
14 Reviews
4.7 SmartReviews Score
Arrow Cars
The official taxi private hire company for Newcastle Bristol Birmingham Leeds Bradford and East Midlands airports they offer airport transfers and are available 247365
Recent Reviews
I arrived at Newcastle airport on the easyJet flight that was cancelled to Tenerife 22/2/20. Promises from the aircrew of coaches to airports to get a different flight so we could reach our holiday destination must of been to keep us all hopeful and quiet Yet when we arrived we were all told to go to arrow counter book a taxi get a receipt and claim it back. Can I just point out that the two ladies who were working your office showed the easyJet passengers a lot more care and understanding than the airline staff did They were both polite kind caring and understanding at our frustration Those ladies handled the situation in a professional manner It’s the first time I’ve used arrow cars and will be using again The customer service we all received is second to none
Excellent
3 years ago
I book an airport transfer in February for our Tenerife holiday in April. When I in February I booked airport transfers for our April holiday. When all flights were cancelled I contacted Arrow to cancel the journeys. I have now received confirmation of my refund and have been advised that the standard 20% cancellation fee has been charged ( normal terms and conditions). I appreciate that in normal times a charge is appropriate ( though I do thing 20% is a bit excessive) but we are not in normal times and cancellations are unavoidable in fact necessary in lockdown Britain. Perhaps Arrow could have reduced their cancellation charge or better still not applied it at all, possibly they could have offered a credit for future trips. Their stance is not appropriate at this time
Poor
3 years ago
9 Reviews
4.8 SmartReviews Score
Book2Park
Book2park offers most discounted and reliable long term airport parking at airports and seaports nationwide Book with us and get the peace of mind you deserve
Recent Reviews
I recently used Book2Park for my month long trip. When I arrived at the address, it turned out to be a parking lot for Kohls and not at the Crown Plaza Hotel where listed. I prepaid in full for the month parking for what IU was led to believe would be in a covered garage spot. When I arrived, I found that the only open spaces were on the roof, not inside the garage at the Crown Plaza. I will now always double check before booking with this company.
Bad
1 year ago
I have been using this service for over two years since I found it on line. It is the best and most economic alternative to airport parking, can not beat it. I highly recommend using Book2park to anyone that may be considering it.
Excellent
3 years ago
27 Reviews
4.2 SmartReviews Score
Prague Airport Transfers Taxi Limo Shuttle Transport
Prague Airport Transfers is the best option for one-stop no-fuss transportation to and from Vclav Havel Prague Airport We are the biggest airport transfer company in Prague for Taxi Limo Shuttle Transport
Recent Reviews
I would definitely use Prague Airport Transfers again. I was met at the airport and shared a car with one other. The driver was cheerful and polite and drove us directly to our hotels. I got a very early pick up (private car) for my return journey and again the driver was on time and very professional. I was a bit worried about using a tfr company at first, but tried anyway. I'm glad I did as my journey was so much easier. I'd book again in the future.
Excellent
3 years ago
I thought my driver was very personable and his English was excellent. He was a safe conscientious driver. I should have tipped him but I didn't have any more Czech krona in on me!
Excellent
3 years ago
16 Reviews
4.5 SmartReviews Score
Airport Shuttle Phoenix Airport Shuttle Service to from PHX AZ
Airport Shuttle Phoenix AZ From Any Address 247 Door to Door Non Stop Save 10 Safe Convenient and Reliable Arizona Car Service PHX Sky Harbor
Recent Reviews
Driver (Ash) was very congenial and professional. Was a nice drive back home. I had no negative issues with this company or its drivers. Would definitely use them again if occasion arises. I also had a pleasant experience on my drive down to the airport on 4/28/2019. Driver, I believe her name was Tish, also very pleasant to talk with. Rich Walsh
Excellent
3 years ago
Great drivers and customer service! Vehicles are better too! My flight was 2 hours late and their driver was paying attention. Really nice older gentleman. Got the door for me and texted me when my flight landed. I was pretty stressed thinking my shuttle already left and his message popped up right away. It was really nice not having to worry and they were very professional. The driver took me to my sister's house in record time. I was expecting a big rattling van, and instead they picked me up in a new Lincoln MKZ. Safe driver, easy and convenience. It was just me going straight there without any stops. Have nothing but good things to say about this company. I've tried SuperShuttle and Stagecoach before and was not impressed. It took forever, and people were arguing the whole way about who was getting home first.
Excellent
3 years ago
2 Reviews
3.8 SmartReviews Score
Recent Reviews
My 90 year old dad arrived at LAX. When he went for the shuttle, they told him that they didn't have one for him and that he'd have to wait 1 1/2 hours for the next one. I called the same day about a refund. They said it would take 5-7 days to receive an answer? I called on the 7th day and was told that they don't consider weekends part of the days? But they will take an order on the weekends. Now, after 10 days they are saying that they won't refund! Poor service on the pickups, trying to talk with service schedulers and Upper(?) management. Won't depend upon them again ever!
Poor
3 years ago
I contracted with Primetime Shuttle to take me from my home to Burbank Airport on November 3. The driver that was sent to my home was not only rude to me but parked on the wrong side of the street, was unwilling to help me with my bags, and to top it all off either he himself or someone he allowed had been smoking in that car. Sitting in the back seat I found it hard to breath and still have a cough because of it. I returned from my trip last night to Burbank Airport. After getting my bag at baggage claim I walked out to the curb and sent a message to your service that I was at Burbank Airport waiting for my ride. Then I noticed I had an email from someone with your company, Juan Restrepo, saying in his message: Hello Mr. Knight, We have you arriving into Burbank on Southwest flight 684. That flight arrives into lax at 9:51. Please call us back so we can update your reservation. Juan R 1-800-733-8267 My flight did not come into LAX and I would not have gone through LAX. This was NOT my mistake if you sent a driver to LAX to pick me up. Your confirmation email to me has the correct info: Burbank Airport. Because of this screw up I had no transportation home last night. I was forced to take a cab and pay fare that I should not have had to pay. I had to pay $140 that I want t be reimbursed for!
Bad
3 years ago
7 Reviews
3.4 SmartReviews Score
Paris Shuttle Service
Paris shuttle and airport transfer service providing save transportation to and from Paris Charles de Gaulle Airport Beauvais Airport Disneyland Paris
Recent Reviews
I booked a shuttle from the Paris Shuttle Service from CDG airport to Paris Disneyland. Paid for it with a visa card. Never heard anything back. Sent loads of emails but no reply....AVOID this site +++++++++++
Bad
3 years ago
They take you money, but don't pick you up - This website as far I concern is a fraud they offer a service of shuttle in the web page that I reserved, they take the money from my credit card but never came to Beauvais Airport to pick us up. I try in several occasions to phone the owner and he never answer the phone, I send three e-mails and never answer. So if you don't like been taking for a ride with out going to pick you up don't use this website
Poor
3 years ago
1 Review
3.7 SmartReviews Score
FlyPark
Flypark offers airport car parking and airport hotels with parking at all UK airports Established in 1989 Flypark is one of the oldest online providers
Recent Reviews
1 Review
5 SmartReviews Score
ShuttleFare
Compare airport shuttle and transportation prices at all major airports worldwide to get great deals Save time and money on your airport ride search and book with confidence with one and a half million reservations on shuttlefarecom
Recent Reviews
1 Review
4 SmartReviews Score
parkingaccess
BEST Long Term Airport Parking since 2004 New 2019 discounts at parkingaccesscom Get Rates and Reviews from top parking lots at airports nationwide
Recent Reviews
1 Review
4.2 SmartReviews Score
Cheapfareguru
cheapfareguru.com
Recent Reviews
I booked a flight through cheap fare. They gave me a voucher. There was a fee, so I went to get my credit card to pay the fee. Most agencies are not charging a fee because of coronavirus. They said my card was on file. I asked them to take it off. He said he did. Then I asked him to send me an email to that effect. He said he couldn't and he hung up on me.
Bad
3 years ago
1 Review
4.2 SmartReviews Score
Park Sleep and Fly Packages With Shuttle Parking
parksleepfly.com
Recent Reviews
2 Reviews
4.1 SmartReviews Score
eDreams
edreams.com
Recent Reviews
Es sind zwei Jahre schon von meinem Flugticketkauf vergangen und ich habe mein Geld von durch Fluggesellschaft storniertes Flug immer noch nicht. Die Fluggesellschaft verweist mich auf eDreams, eDreams auf die Fluggesellschaft. eDreams hatte hier einfach die Flugkosten nicht weitergeleitet. Und zum Beschweren gibt keine Anlaufstelle. Betrug hoch 10!!
Bad
1 year ago
No one answer's to you even they answer they put you on hold and they just turn off the phone, 3rd time
Bad
3 years ago
1 Review
4.9 SmartReviews Score
FlightHub
Cheap Flights is what FlightHubcom is all about Save big on airfare airline tickets and hotels A great way to get cheap deals
Recent Reviews
1 Review
4.1 SmartReviews Score
Jayride
Search and compare thousands of shared airport shuttle and private transfer companies Find and book your door-to-door airport or hotel transfer today
Recent Reviews
Airline cancel flight 16 hours prior so canceled ride refused to refund or credit the fee that was paid got a second ride for next flight driver never showed up would not return money had to fight and fight to get a refund do not recommend they do not back their own company they don't hold their drivers accountable I don't understand why people are giving this company high ratings
Bad
2 years ago
1 Review
4.9 SmartReviews Score
Global Airport Parking
Save up to 75 with Global Airport Parking in Newark LAX SFO Philadelphia Phoenix BWI Oakland DFW Atlanta Seatac Miami Fort Lauderdale OHare Austin IAH New Orleans JFK DCA Saint Louis Tampa many more
Recent Reviews
2 Reviews
4.7 SmartReviews Score
Cheapflightsfares
Cheap air tickets are always available on Cheapflightsfares - Find the best selection of Low cost airline tickets and discount flights around the world
Recent Reviews
This travel agency is super helpful, they really know how to book a trip quick and easy, and in a budget friendly way. I would definitely recommend using this agency.
Excellent
2 years ago
Charged my Discover $400 Fought my dispute 1. Couldn't find my reservation. 2. Claimed the would deduct $400 from flight costing $1400-- Flight is actually $398 3. Claimed my reservation expired. COMPLETE CON-ARTISTS
Poor
3 years ago
1 Review
4.2 SmartReviews Score
Justairticket
Looking for cheap flights from your destination Search for airfare and flight ticket deals at sitename and book your next flight today
Recent Reviews
If I could give just air no stars I would. My husband and I made a request August 11, 2020. Since then we have talked to Kane Thomas about receiving a refund. We have been given the run around as well as several dates as to when we were suppose to get our refund for two tickets. Today I spoke with Neil. He proceeded to tell me that he will put in a request. I informed him that several requests had been made and that at this point we need to speak with someone else. It is policy that a full refund is offered and Justairticket is not wanting to do this. It has been max of 150 days since we made our request. They are VERY rude and continue to tell you that you will receive your refund in 15 days, 30 days, 90 days. This amount of time has passed. After talking over me and arguing with me, Neil proceeded to tell me that he too was still waiting on a ticket refund which has NOTHING to do with me or the money I spent with just air. I hung up because there was no getting through. I just would like the full refund for the two tickets that both JustAir and United Airlines stated we would get.
Bad
3 years ago
1 Review
4.4 SmartReviews Score
BudgetAir
Findcheapflights to both domestic and internationalroutes with BudgetAir Australia today Get airline discount on your next flight booking and save on your holiday Member of IATA Safe Secure Customer Service 247 booking 9000 destinations 800 Airlines
Recent Reviews
4 Reviews
4 SmartReviews Score
Recent Reviews
Would give 0 stars if possible. - AVOID We gave the correct exact address for drop off and were dropped to a restaurant, the driver refused to stop after repeatedly telling him he was going the wrong way. This added another about 20 minutes to our trip and he avoided tolls which added more time too. Paying 120+ euros for a driver to avoid tolls and ignore you is ridiculous. For the return journey, the driver was 55 minutes late with no apology or reason why. I rang three times and spoke to an extremely rude staff member (2 of the three times) and was told three times driver is delayed by 15 mins then 5 mins and that I wouldn't get a refund if we got a taxi to the airport. No communication on where he was or phone call during the whole hour. He went to the wrong location when we had entered the correct and exact address on our booking. We nearly missed checking in luggage, it was an awful and stressful experience
Bad
1 year ago
AVOID! Sat on bus at airport for hour and a half. Told bus would leave in ten mins. Complained by email which I was advised to do. Told my flight was 5 minutes early so unable to refund me and totally acceptable to sit on bus for an hour and a quarter. Others were on bus for an hour and a half! No communication, apology or explanation
Bad
3 years ago
16 Reviews
3.1 SmartReviews Score
Taxicode
Compare And Find The Best Price On Taxi Minibus and Coach Hire Fares Choose from Minicab Executive or Chauffeur driven VIP car services Book Online Today
Recent Reviews
Booked a two way trip to and from Gatwick airport. Taxicode allocated GatwickRun. They never showed up on either trip and Taxicode have refused to give any money back. They are fraudsters. NEVR USE THEM.
Bad
3 years ago
Wish I’d read these reviews before I booked. I booked a taxi to take me and my husband to the airport,I had to pay upfront but I got no confirmation. I was was worried about missing our plane and messaged a few times to get confirmation of booking,as I was given none I cancelled and booked elsewhere,I have now been given just 10% of the fee back. I’m quite disgusted will certainly not use them again. Sad to see how many other people have had a bad experience,
Bad
3 years ago
1 Review
4.9 SmartReviews Score
Flight bookings select country and language
Finnair flies the shortcut between Europe and Asia Start by selecting your country and preferred language and then proceed to booking your flights
Recent Reviews
1 Review
4.9 SmartReviews Score
Rome2rio
Discover how to get anywhere by searching plane train bus car and ferry routes
Recent Reviews
1 Review
5 SmartReviews Score
The Flight Deal
Welcome to The Flight Deal - see blog posts
Recent Reviews
1 Review
5 SmartReviews Score
Track frequent flyer reward programs and plan your travel
AwardWallet helps you track frequent flyer miles and hotel points as well as book reward tickets
Recent Reviews
1 Review
5 SmartReviews Score
Eurowings
Flights with Eurowings starting from 29 fly to Germany and all across Europe for less Book your flights here
Recent Reviews
2 Reviews
4.2 SmartReviews Score
AirAsia
Book online with AirAsia to enjoy flights at the lowest fares to 150 destinations and choice of 500k hotels and 10k activities to perfect your trips
Recent Reviews
On July 3 (2017), I reserved and paid for a window seat for a flight from Cebu City to Taipei. 5 days later, I was advised that the flight was canceled but will be done 24 hours later. In January 2018, I tried to do get my boarding pass as it has to be done over the internet. Surprise! My seat wasn't anymore on a window seat. Without warning about extra fee I moved it to a window seat in the same area. Suddenly, I could not properly get my boarding pass without paying an extra fee for that window seat. - I sent an e-mail about the situation ... no answer for some days then ..... ---------- 3 times I wait an average 1 hour to get the "chat" service. First, she said that I changed the seat then I had to pay a fee. Second, he will force the customer service (via the first e-mail) to reply a.s.a.p.. He didn't at all informed that e-mail service about my argues. So! The e-mail said as I changed the seat I had to pay a fee. &&& Sent a second e-mail (01490402) with more detailed information. 5 days later ===> no reply &&& Third one, he understand my good argue about not having to pay again for a window seat. He said to pay the fee then later ask for a refund. I said "I give you 24 hours to inform whoever that I want the fee to be deleted without further contact with me". ---------- After 24 hours, I post that bad review about the poor service and maybe a tricky way to get some extra money from AirAsia. Of course, I have to pay the fee to get my boarding pass and hopefully check-in inside that plane before it takes ofF. The extra fee is very low for me but I fight for the justice, fairness, respect of the customers ... Second problem: 3 years ago I paid a bus to go at the airport from Johor Bahru (Malaysia). I walk 5 kms, find the departure from an hotel. I have been told that the service was canceled for about 1 year. I paid around $20 Canadian for a taxi ride instead. I asked a refund to Air Asia and never never got a reply.
Bad
3 years ago
Booked a business class ticket Gold Coast to Phuket and while mo e meal was given we had to pay extra for one drink. If you fly Thai or any other airline normal class get free drinks. Also waiting time at KL is bad custom clearance and have to complete 2 check points with no seating available. Could not pay for drinks with credit card and when usex Australian dollars ripped off with exchange rate.
Bad
3 years ago
88 Reviews
3.5 SmartReviews Score
hoppa
Airport Transfers Taxis Shuttles Holiday Transfers
Recent Reviews
Totally disgusted with this company. Never use this company. They aren’t the cheapest either, but I thought the reviews did not look too bad. How wrong I was. Never again. I usually never write reviews, but now I know the importance of reviews. I have warned all my family and friends never to go near this company. Please avoid or your holiday will be full of stress and worry. I booked an arrival and return journey from Doha thinking this would save me the hassle and airport taxi fares which are usually extortionate. However, before boarding my flight to Doha from the UK- (7hour flight) I received an email highlighting that the driver had turned up at the airport to pick us up and we were not there. Ridiculous Hoppa had mixed up our evening arrival time with the morning time and had the cheek to blame me for it, even though I had given them the flight details. I rang Hoppa’s emergency number after being put on hold and going through so many options which was so unclear, I finally spoke to someone who was more useless then a chocolate tea pot. They kept shifting the blame to me like a broken record player and said the flight details were wrong and so was the timing. I asked Hoppa to contact the taxi firm to confirm they could re-arrange the pick-up for us and for them to investigate this before I boarded my flight. She put me on hold for 2mins and then said she just spoke to them and they did not have the capacity to do so and the taxi firm could not find the flight details either. I asked to speak to a manager who was even more useless then the first person I spoke to. I asked Hoppa to arrange with another taxi company and they refused stating they only have one company they use in the whole of Qatar- Doha. Ridiculous. They did not even have a contingency plan for emergencies. She kept shifting the blame and did not want to help at all. The pathetic thing was there was x7 hours before my arrival and they could not even arrange a taxi for us? I then sent them an email to cancel my return journey after I landed, and they did not reply to me at all. I contacted the taxi company they had arranged with in Doha directly and they told me that Hoppa had not even contacted them about the missed transfer nor spoken to them about re-arranging the pick-up which they could have done. Furthermore, the first contact they had from anyone for my booking was from myself. They also informed me that the flight details I had provided were accurate and it did say evening flight, so they attempted to contact Hoppa, but no one picked up. As a result they had no recourse but to cancel. Basically, Hoppa lied about the whole thing to shift the blame and did not even contact the taxi company as they said they had. After I directly cancelled in advance my return transfer with the taxi company in Doha, Hoppa replied to my email and cancellation request via email x3 days later. Totally useless. 5 months later they still have not resolved my issue or complaint nor gotten back to me even after numerous promises to do so. The icing on the cake was: the airport taxi fare to and from the airport in Doha was less then half of what I initially paid to Hoppa. Uber was cheaper! How ridiculous and it was so straight forward. Will never use this transfer company again.
Bad
3 years ago
ROOH
Worst customer service. Booked a holiday with a travel agency where Hoppa Go was responsible for the transfers from the Airport to Hotel and viceversa. On the departure day I have received a phone call from Hoppa Go representative to confirm my booking but at the Airport there was no one waiting for us. Called the local emergency number just to find out Hoppa Go didn't payed for our transfers so we were just left stranded in the Airport. We had to hire private taxi to travel to the hotel and back to the airport. I have written an email to Hoppa Go asking what happend and they simply replied they have cancelled my bookings and to address my issue with the travel agent. No excuses, no empathy for letting us stranded in a foreign country. Absolutely disgusting. Never ever again we will use their services.
Bad
3 years ago
Costel-Marius Bulai