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Tour Operator

A person that combines tour and travel components to create a package holiday.

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Tour Operator

Tour Operator A person that combines tour and travel components to create a package holiday.

3

Companies

Сompanies in this category

91

Reviews

Number of reviews in category

44 Reviews

4.7 SmartReviews Score

G Adventures

Adventure Travel Tours - Book Your Trip

Recent Reviews

Terrible service

Terrible service. Offering travel credit, we are NHS doctors and will never be able to take this time out of work again, let alone in the next 2 years (which begun April 2020 when we are unable to travel) while we are both working during the pandemic. Shocking customer service, would never use again.

Average

2 months ago

M Brennan

G Adventures Not Offering COVID-19 refunds for trips cancelled by THEM

I booked a trip through Tour Radar in January on G Adventures to go to South Africa this June/July. In April, Tour Radar informed me that G adventures cancelled the trip and that my only option was to accept a 110% credit for a future G adventures trip booked in the next two years. G adventures currently does not plan to offer my same trip (Hiking South Africa) beyond this September and I am not interested in their other trip offerings, so I requested a full refund instead, which was flatly denied. I then contacted my travel insurance policy, which was obtained through my Chase Sapphire credit card, who informed me that the policy did not cover a trip cancelled by the Tour Operator - it only covered a trip cancelled on my end. Thus, I disputed my credit card charge to try to recover the $6500 that Tour Radar / G Adventures are holding of my money last week. Today, I received a threatening email from Tour Radar demanding that I drop my dispute or else risk losing my $1500 deposit. This troubling situation could be easily resolved if G Adventures is willing to process my full refund request for $6534.46.

Average

2 months ago

Borg Morales

47 Reviews

4.9 SmartReviews Score

Africa

Rhino Africa an award-winning safari company provides tailor-made African safaris and tours to Southern Africa East Africa and the Indian Ocean Islands

Recent Reviews

A dream came true again

This was the second time we booked with Rhino Africa and we were very happy again with both the planning and the trip itself. Desirée was proactive in outlining a reasonable schedule to our desired destinations but was quick to adjust it according to our needs and wishes. All the accommodations she suggested were amazing and were highlights of our trip themselves. The company Cheli&Peacock that took care of us during the whole trip did a great job making sure we were safe and on time. There was an representative each step of the way and we felt safe especially in this time of the Pandemic that started to show its effect in Africa during our trip. Again we had a fantastic and unforgettable vacation that was well planned and smoothly executed with the help of Rhino Africa.

Excellent

4 months ago

Esther

Good job! A few updates needed...

Rhino Africa agent Glenn was very responsive and informative during pre-trip planning. During the trip, everything worked without a hitch. The accommodations and transfers were excellent. My only complaint is that some of the information about baggage restrictions and currency was apparently incorrect. For example, we took soft luggage without wheels and total luggage under 20 kgs per Rhino Africa guidelines. But many, many people on our flights had hardside luggage with wheels and had no problems. Also they never weighed our carry-on baggage. Others had checked baggage that alone was 20 kgs. We were told not to use USD in Zimbabwe, but as it turned out that was the only currency besides ZAR that they accepted. So if we had know these things in advance, it would have made the trip a little easier, but overall we were very satisfied.

Great

4 months ago

Lawrence Karasevich

2.9 SmartReviews Score

didholidays

DID HOLIDAYS is a Tour Operator, located in Kerala,India . We specialize in providing all kinds of travel-related services.

SOLUTIONS LABORATORY LTD

2nd Floor College House

17 King Edwards Road

RUISLIP

London

HA4 7AE

UNITED KINGDOM

email: support@smart.reviews

Contact to support@smart.reviews, if you have questions.

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