Yarn Store

This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!

I ordered a usb card reader on OCT 10th. It didn't arrive until the 17th. Thats fine since the shipping was free. But then they sent the wrong item. So did they expedite the replacement? Of course not. Another week for the replacement. On the 23rd of October I actually recieved the item I originally ordered.

I placed an order on July 22, and paid via PayPal, which was processed immediately. On July 29, I tried to look for an order update, but couldn't get status from their website. So, I emailed a status request. The following morning I received two emails stating that the product was out of stock and that they would cancel and refund my order immediately. "You will be issued a full refund within 24 hours. You should see a credit posted to your account in 2-7 business days." I would not purchase from this site again as the clearly have a poor e-commerce engine and customer support. Kevin Williamson

I ordered two items from this company. A universal choke heater, and a 'OEM' fuel guage for a jeep. There was no picture that matched the universal choke heater and it didn't resemble what I was replacing in the least. But I take responsibility for that one. The fuel guage was defective, it would rise to show the level but would not return to empty when disconnected. Not much good if you have to manually push it as the fuel level drops. At first the company seemed receptive to me returning the parts, then no response to my emails, once I wanted a replacement for the defective guage. I am editing this review for the last time. I have finally received a credit for the parts and an apology letter from this company, which far exceeds what I expected. They sent me an RMA and paid for the return shipping which is definitely unheard of. I will be a return customer especially since the company went to such great lengths to rectify the situation.

My second experience buying from Carmans, my first was an Oly 5050 earlier this year. Now I am the very happy owner of a Canon Digital Rebel. Again the purchase was faultless. Phoned with my order (a Sunday evening), the fellow I spoke with was very pleasant and knowledgable about the products I was wanting to purchase. Avilability was confirmed, and I was given an arrival date - he was wrong on that, it was supposed to arrive Wednesday, I was able to pick it up Tuesday afternoon, well if I'd had it delivered it would have been Wednesday (this is across the continent) My Rebel arrived with the extras - tele zoom lens, CF card, extra battery, filters in perfect condition. A few days later I decided my old case wasn't right, called again, ordered a new case (at half the retail locally), it arrived in a few days - again, perfect, just as I ordered. Overall I saved about 25% over local prices, plus the bonus in service. I'm pleased, and I suspect they will sell me my next camera as well as any accessories along the way.

ABSOLUTELY UNACCEPTABLE service Placed an order for a Lowepro CompuRover Backpack on December 6th from their eBay store (ProDigital2000). Paid instantly via PayPal and was confirmed by their CSR named Amy that payment was indeed received the same time I placed the order. One week later I still did not see any indication of the order being shipped. I called them first thing in the morning on December 17th and Amy told me that the order has not been shipped for unknown reason and that she would look into it and call me back but I never received a call back that day. I strongly emphasized that I needed this bag by Christmas. They could have shipped it on that day and the shipment could have arrived around Christmas, but they did not. I called again first thing in the morning the next day Dec 18th, she told me she has no idea what happened to my order and that she would check with her supervisor to see if it would be possible to expedite the shipment to me in time for Christmas. I called again on Dec 19th to get a status update (they should've called me, not the other way around). She told me it would cost them $130 to overnight the bag to me via UPS so that obviously isn't going to happen (which is understandable, since the invoice total was only $169 incl shipping and taxes). She offered me two choices, first is to cancel the order and receive a full refund, or to have them ship the order out that day and expect it to arrive sometime between christmas and new years. I chose to have the bag ship on that day for two reasons. #1, I want the bag, not a refund, especially after two weeks of no status updates. #2, I wanted to give them another choice as Amy has been helpful (but disorganized). On Thursday morning, Amy left a message in my Voicemail notifying me that my bag was actually shipped on Dec 6th, the same day I placed my order, and gave me the tracking number. I was really excited when I received that message, but it became a disappointment almost immediately after. I called UPS immediately upon receiving the tracking number from Amy. UPS told me the package is on its way back to Ontario (where it shipped from), because it arrived on Dec 12th and they only hold packages for 5 business days. Amy left me that message on December 20th. To rephrase, I had no idea the order arrived on the 12th for pickup until Dec 20, and by then it was already on its way back to the sender. Yet, all the communication in between us did not mention anything about the order being shipped until it was way too late. Not to mention I had to take the initiative to call them every time. After the bad news from UPS, I immediately called Carman's the same day (Thursday Dec 20th) and left a message explaining the situation and expect a call from them to resolve the problem. As expected, I never received a call back. They also don't seem to read/reply to emails, as I have sent multiple emails to them reminding them to ship the item over the duration of this incident, before I took the initiative to call them via telephone. Monday Dec 21, I called them to check out on the situation, and it looks like I wont be getting my bag anytime before New Years. I totally lost confidence in them and asked to just cancel my order. The CSR told me I can cancel the order, but I would need to pay the shipping and restocking fee, as it was I who did not pick up the order. I tried to explain the situation and he said he will need to speak to his supervisor. Now I am here waiting for a call back from them (which probably wont happen given my experience with them). In short, placed my order Dec 6th and expected to receive it before Christmas. It is now the 24th, almost 3 weeks later - still no bag. Their CSR never took the initiative to keep me updated on the situation. They were disorganized as they had no clue that my order was shipped on the 6th, and I was never notified that it was. It is understandable that it can become very hectic for them during the Christmas season, but even then this is still unacceptable. Attitude of their CSR was excellent, but it ends there.... EXTREMELY dissatisfied, will NOT purchase from them again. UPDATE: Thursday Dec 24th, still no call from them. I had to call them again and the same person picked up the phone and told me he will need to talk to his supervisor and will call me back (the same thing he said the last time i called). THIS IS RIDICULOUS. This time I asked him "Am I really going to get a call back this time? because it never happened everytime it is promised." He said definitely and i asked "exactly by when would i get a call? End of today?". He said "Possibly tomorrow". It is now Dec 30th, 24 days after the order and payment was processed and I HAVE NOT RECEIVED MY ORDER, and every single time I had to call them to get nothing but a promised call back, which DOES NOT happen. BUYER BEWARE! stay away from them at all costs!

I ordered a Chattam & Wells heated blanket from Comfort House online on 12/27 and requested express service, for which the website said I should call. I then called the company, the person with whom I spoke said that since the blanket was shipping both to and from NJ that it was not necessary to order it express and that I could still get it by the end of this week (in time for New Year's), since it is a gift. Since then an automated machine has been calling me to get additional information. I realized this only because I saw Comfort House on my caller ID (the auto caller left no message). When I called back they said it hasn't shipped yet, that if I want it by New Year's I now have to pay $55 for express overnight shipping + Saturday surcharge. I was very frustrated because none of this was told to me by the other man with whom I spoke on Tuesday. The woman with whom I spoke today, though polite, made no concessions to try to satisy me as a customer, so I cancelled my order.

I ordered a burr grinder and it arrived well packed. However the bean hopper was cracked. Comfort House handled it flawlessly and replaced the hopper. I am very satisfied with the product/speed/price/service.

Bought a Nikon D90, paid about $70 less than I would have at retailers I typically deal with. The camera arrived within a week with free shipping. The only potential complaint I have is that I'm mildly suspicous this is a refurb, which it was not labeled as anywhere on their site, because the manual is clearly not new and the box was a bit wrinkled/bent up on the lid around the tab where you open it. If it IS a refurb, I paid about $70 more than a refurbed D90 would have cost me locally, but there are no signs of use or refurbed-ness on the camera or accessories, so I can't prove anything and can't complain too much. Just so long as it really DOES have the 1 year Nikon warranty it allegedly came with -- hopefully I never need to find out...

I had purchased from Butterfly Photo in the past and had been quite satisfied but my recent experience has changed that perception dramatically. I purchased a TV and paid extra for a so called "White Glove" delivery. The carrier was absolutely terrible and after three weeks my TV is still in a city seven hours away. When trying to contact Butterfly Photo I was placed on hold for over an hour. When I finally did get through I was assured the matter would be handled and absolutely nothing was done. I contacted the carrier directly and they were even less help. I would never even consider purchasing anything from this unreliable merchant again!

I got a Logitech Trackball from Pixmania. All was smooth until I noticed a factory fault in one button. I returned it and asked for a refund. 11 days later I get a confirmation for a refund. 7 days later I was still waiting! They said there was a difficulty (they didn't explain!?) but money would be refunded that same week (that was Monday). Friday I called again, and only then did they order the refund!? 11+7+5=24 days for a "refund order"! No actual refund! That's a month waiting for your money!

I purchased a camera (Pentax digital), and subsequently a camera lens from pixmania. The product was returned to Pixmania through their ZenEngagement program. It took 2 months and repeated pestering to get the product sorted and the refund processed. I am now ANOTHER two months into the refund re-issue process because of issues with the lens. The company does not provide phone customer service if you order online (at all), be advised. Do not use this merchant.

Ordered what I needed online on a Sunday and had my item on Tuesday. Besides the swiftness in delivery they had a hard to find item at a much lower price then I ever seen. Will do business with again.

I placed my order on a Friday morning. I placed another order with a different company for some other items at the same time. The "other" company provided me with a tracking number by Tuesday of the next week. I have tried 3 times to get a tracking number from the DMartStore customer service people. Each time I get a different answer, but they say they will get the tracking number and email it to me or they will call me when they get it from the manufacturer (the item I ordered ships from the manufacturer.) Here it is a week later and I don't have a tracking number yet and I don't know where the item is or if it has even shipped yet. This is the first internet store that has been disappointing to me. I have sent an email to the customer service email address and got no reply. Using the phone number is a hit or miss - most of the time it rings busy, but if you keep trying you can get through. I honestly don't know how they can advertise a 5 star customer satisfaction rating with Yahoo - I just can't believe that. I probably won't do business with them again. Their shipping and handling charge was pretty steep, but their price for the item was the lowest I could find - however, adding the two costs put it into the same range as the next comparable internet store. Hope this helps someone else. Thanks.

I have ordered from Blade Matrix at least 5 times over the past 6 or 7 years. I have always been treated in the highest regard a customer could ask. There is always the posibility of problems from customs when ordering to Canada, but never from Blade Matrix. The prices are always the best or matched, the service is the best and unmatched. If quality products, fast service, honest upfront business practices and outstanding customer service are important to you, order from Blade Matrix. T.G...N.S. Can.

I contacted the seller via email to see if the item was available, and placed the order on Monday. Today is Weds and the item arrived in great shape. The guy was courteous and has great prices. Reading some of the other responses I'd like to point out that it would be good for everyone to remember that spam filters and the like can block your email as well so if someone doesn't respond to you, try using another email address(gmail instead of yahoo, or whatever) to send from.

Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN

Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!

I would never buy one of these things again SIR-TOYSCILEX. It was not that hard to install but it is not very user friendly. My car battery died and now the thing will not work, I called in to see what I needed to do and they told me I had to take the dash back apart, unhook everything, wait 5 minutes and try again. I guess they figure when they sell you these things that your battery will never die or have to be replaced. As far as the user interface all I can say is if you want to do anything but change the channel you better have the manual because it's going to take you 15 minutes just to figure out how to move from one screen to another. I guess I'll waist my Saturday taking the dash back apart so I can get the sirius working aging. DON'T WASTE YOUR MONEY.

Ordered my MyFi replacement battery for $34.98 on a Sunday with an additional 2 day shipping cost of $18.63 for a total of $53.61 Battery size is 2 1/2 x 1 1/2 inches and arrives in a UPS bag size 15 x 13 inches.. the battery arrives bent. I call XMFanstore on Thursday, they tell me another battery will be sent and I should receive it Monday. They never sent the battery becasue they have a UPS delivery problem and I won't be able to get another until the bent battery is picked up and XMFanStore works it out with UPS. I'll be stopping charges on my credit card and do business with someone else. Ryan Morris needs to rethink his customer service policies...shame on you...you are not there to help.

Had terrible experience with this seller, ordered a textbook, paid over $100 for it, was sent a taped-up annotated instructor's edition. Had to return the book, pay the return shipping myself, and struggled with them to get my refund. Will never do business with them again.

Will never purchase anything from this retailer again. Used to use Canada Post as a carrier where you could safely pick up delivered parcels. The courier they use do not follow delivery instructions and do not even knock on the door when you are home but send an e mail 2 hours later with a photo saying your package was delivered. During that 2 hour span someone stole both packages. Have called 3 times to Customer Service (last one out of Africa) before I finally spoke a Customer Service Agent who did not cut me off as a result of the language barrier. Sad what has become of this once great retailer.

This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.

Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.

I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.

ordered one day received the next. Super fast and way cheaper than anywhere else online. Will definitely use them again.

Ordered first time on 10/20/17, 2>16 year Mystery Boxes. GearXS says it shipped with tracking number. UPS shows still not at their facility. 10 days and nothing . Cannot talk to a person. Have asked Paypal to cancel at this point. Don't feel like a valued customer. Very poor Customer Service/response. Would like for it to have gone well. Very disappointed in this company.

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

Books were received 9/25; today is 10/11 and still no payment. After they received the books, they adjusted the book offer less $12. Sold other books and shipped the same day—already been paid by them for about a week now. I won’t use this service again.

They bought many of my technical books that weren't too old. The prepaid label worked well. Their instructions were clear and understandable. After receiving my books payment through PayPal was efficient and quick. I will continue to use their excellent service to sell my books.

I have ordered DVD's from CD Universe for about a year now. Making 4 or 5 purchases in that time, I have discovered that this company cares about it's customers. The prices are very good. The shipping of 3-7 days is great. If the items are in-stock, they usually show up at my door in 2-3 days. Will definitely use them in the future. I highly recommend them to everyone.

I've ordered from cduniverse.com many times over the course of the past few years. I've got nothing but great things to say about this place. Where to begin? I've purchased numerous music CD's. They're always the cheapest...especially when compared to Amazon. Shipping is fast and packaging is good. I've never had a damaged product and nothing has ever taken longer than 5 days to receive. My latest purchase came today. Actually, I purchased 3 DVD's yesterday, and then purchased a 4th today. All the DVD's were $2 to $8 cheaper than Amazon. Further, with the purchase I made this morning, it actually gave me the opportunity to include it with the order I made yesterday without increasing my shipping charges. You know that most other companies will not let you combine multiple orders over multiple days since they want to gouge you on shipping. I could't believe that CDUNIVERSE.COM gave me that option. *NOTE - if you're buying a music CD, they have 30 second snippets of EVERY song on the CD that you can preview. GREAT FEATURE. Most other sites only let you preview half the songs. Bottom Line: Do not hesitate to buy from this site. Great prices, fast shipping, good packaging, good purchasing/shipping updates via email. They're fantastic!!!

1/28/2009 I shipped my books to efollet.com for resale. It has been a month and I have not heard from them. Last week I sent an email asking if they had received the books, but they did not reply. I had to go to their website to hunt down a customer service number (it's 1-800-381-5151). I spoke with a representative, who told me that during the busy season, it takes a long time to process orders, and that my books had not yet been checked into the warehouse. So efollet.com loses points for (a) not responding to my email, (b) not providing easy access to a customer service number(I had to search for it on their website - it should have been included when they sent the initial email confirmation of my order), and (c) not giving any type of estimate on how long it takes to process an order. If it takes a month or longer to process an order, they need to inform people of the potential delay. Firstclassbooks.com, on the other hand, mailed me a check within two weeks after I had sent them a book, so I'll use their service for future book resales.

I tried to sell two textbooks to efollet back in June 2018. They said they would be able to process my books within 2 days, and I would get money for my books within 2 weeks. That is a straight up lie! I didn’t hear back from them until the end of September 2018!! I called their customer service number multiple times over three months and they were very unhelpful. They said their system that they use to process books is so slow that it takes two to three months to process a textbook. In short, don’t waste your time or effort trying to sell your book to efollet.

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

Wanted to add my 2 cents to the reviews I saw here. I've been buying from KO for several years now and have not gotten anything but excellent products and services. Bushnell binoc's don't hold a candle to the BPOC tank binocs I bought from there. I've only gotten great service from Lee and the guys at KO. The Kobra never leaves my AK and I've never had a complaint.

I am very pleased with the rifle scope that I purchased from KO and it only took 3 days for it to get to me. I have used the scope and it works exactly as advertised. I would recommend them to others

good site for sectionals. Price is good. Pay reasonable shipping fees. Overall the best deal even with shipping and if you order several at a time the price per sectional gets even better bc of the shipping savings.

Although the page from which i ordered generated error messages telling me that there were problems or incompletions with the information i gave three times, the site apparently requested authorizations from my bank all three times. My money is on hold at the bank (three times the purchase price) and ipilot "customer service" will neither answer the phone or return my calls. The bank will not release funds until ipilot faxes an explanation or until the authorization expires and i come to the bank and fill out an affidavit. Baaaad customer service!

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.

We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.

Bought a Oceanic VTX in March and paid the 2-business day, my dive computer was delivered to the wrong address, didnt get it back and Leisure pro refuses to refund me... Their excuses - Need UPS investigate, every time I ring them got the same reply "UPS is investigating need more 7-10 business days.. its now 25 business days and Im still waiting..

I submitted a post two days ago on their site, at this time they haven't posted my feedback. I'm seeing their nine 5 stars along with one 4 star feedback. My feedback is for the purchased of their 3/2mm X-Span Hood to go with my X-Span Jacket. When I placed my phone order I told them my head size was large and my neck was medium. He replied, we just go by the head size. The hood fits my head but is loose around my neck. Not sure why their website has a chart for head and neck. Later I did seen similarly issues via Amazon's feedback about the neck being loose on the X-Span hoods.

I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!

I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.

Ordered an item from LuggageOnline 12/14/11 for Christmas. Plenty of time right? Not for LuggageOnline. On 12/21/11 I noticed on UPS tracking data that item was scheduled to be delivered 12/26-12/29/11. I called LuggageOnline. The LuggageOnline agent cancelled the order and placed a new one with 3 day shipping (which was being offered to all online). His call not mine. On 12/22/11 I noticed on UPS tracking that the package would be delivered 12/26-12/28/11--AFTER CHRISTMAS. They have a tab where you can print a "gift voucher" telling someone that you ordered something from these dopes, but it didn't arrive. How nice of them! I happened to notice that the original shipment--which I could still track on UPS--had actually arrived in my town on 12/21/11 at exactly the time I was talking to the first agent. I called LuggageOnline customer service again. They informed me the item was now on back order. As for the original shipment. It was rerouted and could not be rerouted again back to me. So, what I got for my call to customer service was LuggageOnline taking steps that stopped me from getting what I ordered on time and doing something that insures I will not get the item on time. Also, at no point did I ever receive an email informing me my order would be late. They have good prices. But there is a reason for that. THEIR SERVICE IS TERRIBLE. Pay an extra couple of dollars and buy elsewhere.

I ordered 1 Jansport backpack and 1 travel-outlet kit. They ship the products promptly. The price was cheaper than amazon. When I send email to the Luggage Online, they respond me very promptly. I was kind of worried at first because I usually do not buy from anywhere except amazon or buy.com. However, I did not have any problem with Luggage Online. I recommend this seller.

I'm writing this review while STILL on hold with Old Navy customer service. Chat option is not even available online, and I have been on hold for 1:22:50 and counting. My order shipped and was missing a product (even though the packing slip showed it included). Not only am I on hold forever to correct this, but the hold music is a horrifying loop of 3 second clips of alternating songs and static. Songs from the 60s - present time, jumping every 3 seconds I was just listening to Pink and Elvis with some other unrecognizable songs thrown in. WTH IS THIS?!?!? I just want the items i paid for! I will NEVER order or buy from Old Navy again. I will make sure that I tell EVERYONE I know about this experience, and I'm going to post it on all of my social media accounts. This is the most obvious demonstration of how little they value their customers I have ever seen.

I bought some things on line in mid AprilI didn't like the flimsy material whe I received the order as month later so I sent it back the next day. They received the merchandise on May 22nd and still have not given me a refund. I will never buy from old navy again!

I had a great overall experience with Comfort First. My order was processed and shipped within 24 hrs. I would buy from them again. Thanks!

I shopped from Comfort1st for the first time and my experience was great! I received the item within 2 days. Great prices, great customer service! I definitely recommend this website!

I was very impressed by their fast shipping and good packing of the product, everything went very well and I plan on making many more orders in the future. A+++

Having received the pair of Dlink lan cards I ordered in only 2 days I felt a rating was definitely due. Well priced product, speedy delivery and I must say the polite, helpfull nature of the contact ive had with this seller is very reshreshing. 10/10

Had ordered a mountain bike and to make a long story short,I was not getting the bike I had ordered. I contacted their customer service management and it was resolved to my satisfaction. Any company can make a mistake, but when they admit it and make it right and apologize for the error I think they deserve credit. Too often today companies will not admit their errors or make things right. I found out that Sports Authority is a quality organization. Ernie Thomas

I had a bad experience after shopping a softshell jacket from them. I gave good amount for it but it was not good as they described it. It was of poor stitching. I regret that I chosen this site to buy my softshell jacket. Please don’t go for this site.

I ordered a Whisper Fusion 1400fps .177 w/3 - 9x40. I was charged the price of a 1400 fps. I was sent a 1300 fps but charged the price of a 1400 fps. I have been calling over and over to get a refund but as of this date have not received a refund e-mail.

As always fast service top quality, Tool King is my first choice for tools!

On 10/7/07 I placed an order for (1) Kicker Solo-Baric VS12L7-2 Enclosed Subwoofer @ $242.00 plus $50.56 s/h. Four days later, I checked online and noted that my item did not ship yet and the price on the website was now $178.00. I spoke with Scott and he said that their warehouse was real busy due to their 'blowout' sales and GUARANTEED me that I would receive my item. He said that he couldn't credit the difference in price since it was a special closeout promotion.(I was Ok with that.) The following Tues. I noticed that item had not yet shipped. I called and spoke to Jason. He said that they we're still busy at their warehouse and I should expect it shipped in the next 2-3 days. Well--in 3 days the item still showed on their website as not being shipped. I called again and got Jason again. He said that the item is sold out and not available and they had no substitute(my order just missed the last one--go figure? Did it really take them 12 days to figure that out? He said they were just about to contact me about this--yeah right) I expressed my discontent at which Jason forwarded me to Scott(manager I guess). Scott was apologetic. I asked how is it possible to be charged shipping for an item that you never had nor intended to ship? I was ticked off at the lackadaisical attitude they took --like oh well, too bad we had your money for 3 weeks and now that we've made interest off of your cash you will not be receiving the product we PROMISED you. He said he would credit back my shipping charges; this was on 10/19/07(gee thanks--how can I be charged shipping for an item they never shipped, or even had is beyond me and unethical business practice). I received my CC statement this month and the shipping charges were still on it, the ones Scott said he would remove. Best of all---it shows a sale and post date of 10/19/07---the same day I was told my order was canceled and was supposed to be refunded. (BTW I never was notified that my order was canceled and if I go on their website it still shows as not shipped yet.) It appears that the company is charging consumers shipping for items the knowingly do not have in stock and delay telling the customer that they don't not have the item they purchased. Therefore, accruing interest off of the shipping charges while the consumer is paying interest on the charge. On 10/29/07 I called to dispute the charges with my CC company but they had informed me that they finally did credit my card--but not for yet another months billing cycle. What Cardomain is doing is unethical and wreaks of a business ready to file Chapter11. As of this date, their "sale" website (www.cardomain.com\shop)is down and redirects you to their car enthusiast website which is just plain www.cardomain.com STAY CLEAR--you've been warned!

this is my third order from Cardomain in 2 weeks, i always recieve great service and promt shipping from these good peeps. I will continue to oder from them again and again..

Slow shipping 2 Orders placed in mid Dec, one finally shipped mid Jan. I was waiting for the second order to call an electrican to get all the items installed. The ecobee thermostats they sold me do not work correctly. even the vendor is not helpful, blaming my new home or keeps pushing new firmware, which is not helping. there is over a 5 degree differential in the reading between the thermostat and room temp and my HVAC makes a loud fan noise when running. No issues if i replace the thermostat with a Honeywell or Trane unit. Smarthome refuses to accept a return without a 25% restocking fee which is not right as the products are defective stating that the items are beyond 30 day (if they had shipped the second order on time, there would not have been an issue). they keep deleting my review on their website for the product Buyer beware.

I ordered a gate alarm with one extra transmitter from the SmartHome USA website. Fortunately, I paid using PayPal so I have hopes of getting my $245 back. Never received any communications from this so-called company at all... No e-mail confirmation following the online order. No e-mail confirmation of shipping. Nothing! Finally called the phone number for the company that is listed in my PayPal e-mail receipt. No live person answers. Just a male voice recording saying "leave your name, number and the date and time of your call". That's it. Doesn't even identify it as a business phone. Completely unprofessional. As total scam, I believe. Still no contact from the company but I have filed a complaint with PayPal requesting a refund. I would recommend you stay as far away from this "company" (and I use that term very loosely!) as possible.

a very trust worthy site for police and law enforcement gear. There are some things for hunters and campers which don't require verification, but if you need police items, much of it will require proof of employment, which it should, the average joe doesn't need OC spray or a shirt that says POLICE. Prices are good compared to other sites, police stuff is just expensive, thats the way it is. I always find something I want or something I think I need on the site. Shipping is fast and the customer service is top notch. Cant go wrong here.

On a recent order from CopsPlus, a computer glitch screwed up my shipping address making the package undeliverable. CopsPlus contacted me immediately and reshipped it without charging me additional shipping. That is awesome customer service. They already had the best price on the holster I was buying! HIGHLY RECOMMENDED!

I got served this morning by a Federal process server! Can you believe she is suing me? I did not write all that stuff I referenced, so I can't be held liable. I guess she does live in Bradenton because I have to hire a Federal lawyer in Tampa, any lawyers here said they cannot fight a case in another state. They told me it would be cheaper to pay her than to hire a lawyer there. They also told me truth is only a defense if what was said is true. How do I know what's true or not? I did get my money back on the flavor, but that is not what I being sued for. I'm being sued for "proffering" libel, defamation and something too long for me to spell. Anyway, e-mail me if anyone here gets served too! Maybe we can team up on a lawyer. There are a few names here of people the lawsuit says posted false web stuff. I probably should not list names here. E-Mail me and I will gladly give you the names on this thing listed with me. Let me know! I am not paying her a penny.

Deborah of Mabel White is an author of many books I have bought over the years from Mabel White Home Living. Thanks to Deborah,(who would personally return my calls or e-mails most of the time) - I know how to make soap, lotion, lip balm and many other natural things for my family. I have since started my own all natural skin care line thanks to Mabel White. I could not make such a pure product without her patented Emulsoy which I LOVE LOVE LOVE!! I also follow her work on a monthly basis. Over the last ten years, the Mabel White site never has ads, pop ups or spam and I find that refreshing also. I recently placed an order as I am making a batch of lotion and I am very happy with it. She does have new marketing buzz out about a new book I am buying when Amazon's Kindle posts it and a new RSS feed out - just announced I am subscribing too. The phone number I use that I have had for almost ten years is 941-447-7985. I am HAPPY to prove a purchase I just made to Reseller ratings if need be, because apparently people can get on here to hurt other people for reasons not having to do with real business at all and not have bought a thing. Deborah of Mabel White has been honest and a wonderful vendor to work with.

Genuinely a nice watch. Came with 2 extra straps which I put on my other watches. Extremely comfortable. I placed a nice black leather band with white stitching that came from another Tissot watch and it works with pretty much anything I wear; occasionally I use the NATO strap back on when I want it to be more causal. It also looks much better in real life than in the standard stock pictures. I love Tissot watches and this nice watch at low price point. Thanks, Jomashop!

I used to purchase my watches from other online outlets. I came across JomaShop as price was more than compelling. I was shocked that I received the same time piece which was offered at other places for more than 50% off with next day delivery. Truly outstanding place worth exploring :-) Thank you! - Adam & Jess

I purchased a battery for my computer in November 2007. The battery broke apart in August and the cells fell out. I called them. Since then they have been difficult to deal with. They never sent the paperwork to send the battery back. My computer has a problem that won't allow me to be without a battery. They told me that that was my problem so I bought a new battery else where. I have spent 3 months trying to reach them to find out where my paper work is to see if they will honor the warranty. I get answering machines or stuck in a loop. There has been no response to my e-mails. The battery is now dead from sitting around. I did reach someone today and they sent me the paper work. The attitude of the individual I spoke with was very unprofessional. They were so professional and ease to reach when I first bought the battery.

On November 20, 2008 I ordered a refill for my PowerBook laptop battery. Their website stated: “Fast turnaround time.” “We can finish the refill service and have your refilled battery sent back to you in 7-10 business days after receiving your battery. Please allow approximately two weeks to complete the process. (After placing your order one week's time is needed to have your battery shipped to us and returned to you. It takes on average another week to refill and properly test your battery before it is sent back.)” I received no word from them other than the computer generated email notification of December 2nd, stating that my battery had been received. I assumed that because of the holidays, it would take longer to complete the process. What follows, is the email correspondence with eBattery, A.K,A. BatteryRefill.com from the last four months. To date (3/29/09), I have not received a refund! I will update this complaint when and if I receive a refund check. You must BEWARE of this company! ---- December 2, 2008 Dear Customer: Thank you for your order. This e-mail has been generated to let you know that we have received a package with your order number on it today. If you have any questions or concerns, please contact our customer support at 909-947-3686 M-F 10am to 4pm, PST or email at [email protected]. Thank you. Sincerely, BatteryRefill.com ----- Saturday, January 10, 2009 Hello, I am writing to check on the status of my order, #63416, ordered Nov. 20th, 2008. I received email notification on December 2nd, 2008 that the package, containing the battery I sent to you, had been received. Thank you, G. R. -------- January 12, 2009 Dear Mr. G. R., We are informing you that the new shipment of Powerbook battery cells have not passed custom hold as of yet. We recelled your battery, but the cells we had wasn't compatible for your circuit. We need these new cells to recallibrate and to reset the circuit components of your refilled battery that we are going to ship back to you. Our technician have to make sure all testings for mah, capacity, voltage, and data comes out with the right information. Our shipping department manager has authorized that we will be receiving the shipment (Jan.17). It will take up to 3 business days to recell and finalize your battery. We are so terribly sorry for the delay of your battery. For the long delay, we'll have you on top priority list for shipment. Thank you for your time and business with us. Have a great day! Customer Support BatteryRefill.com ------- January 30, 2009 Greetings, A quick email to ask about the status of my order. #63416. Will this order be completed and sent to me in the near future? Thank you, G. R. ---------- January 30, 2009 Dear Mr. G. R., We are so sorry about the long delay and inconvenience. We did get new shipment of cells in, but however our technician is having a hard time with your circuit component. Our technician have to make sure all testings for mah, capacity, voltage, and data comes out with the right information, but somehow your battery keeps showing low mah (low capacity charge). Give our technician up to four business days to see what we can do for your circuit component. We might have to order you a new circuit at no additional cost for the long delay. Once it's serviced and completed, an email confirmation will be sent to you. We really appreciate your patience. We'll email you with an updated notice within four business days! Thank you for your time and have a blessed day! Customer Support Batteryrefill.com -------- March 03, 2009 Please return the $59.00 deducted from my Visa credit card on 11/20/08 in payment for the refurbishment of a PowerBook 180 battery which was not done and which I did not receive. You may keep the dead PowerBook 180 battery I sent to you, to be refurbished and recelled. All I want at this point, is to have my money returned and to end the business arrangement I made with you. Thank you, G. R. ---------- March 3, 2009 Dear Mr. G. R., We're sorry about this long process Mr. R. We've been back ordered on cells coming from overseas and had trouble with your circuit components, but we'll fulfill your request for cancellation. Just to inform you that your order has just been cancelled. We'll issue your cancellation to our accountant department and they will take care of your refund. You've placed an order on 11/20/08 and cancelled today 3/03/09. Since it's been over 60 days, we'll have to issue a company check. It'll take up to two weeks to get it reviewed, signed by our ceo, and mailed out to you. We're terribly sorry that our service did not work out for you. Thank you for your time and have a great day! Customer Support Batteryrefill.com ----- March 05, 2009 So, I have to wait on top of waiting for months, to get my money returned for services you were unable to perform? I do not want to wait to get some check reviewed by anyone nor do I wish to wait for your CEO to look at it and later sign it. Two weeks is unacceptable! I want you to issue a check this week or return the money to my Visa account. I was patient with your slow service. At the time, I wished to give you the benefit of the doubt. But at present, I feel you are taking advantage of me. Please return my money at once. I do not wish to wait weeks more! G. R. ------- March 6, 2009 Dear Mr. R., We're sorry, but it's passed 60 days since you've placed the order, so theres no way we can issue the refund through your credit card. The refund check has to go through the process of review before we can get the check signed off, and mailed out to you Mr. R. Please be a little more patient and you will receive your refund check shortly. Thank you for your time and have a great day!

I was not happy with the shipping policy for Booq for two reasons: 1. There is no way to order from the website or to track an order from the website. It all has to be done via email to a separate customer service company 2. They have no replacement policy! We received the computer bag and thought it was beautiful, but it was too big. We wanted to exchange it for another bag. There are no exchanges at Booq. The customer has to instead cancel the order, pay for shipping to return the bag, and then re-order from the very beginning. We purchased a computer bag elsewhere. Shame, because their merchandise quality seemed good. Until Booq creates an online ordering service and has some sort of exchange policy, I will not purchase anything from them.

I purchased a BP3 booqbag from this retailer. The BP3 is a very high quality storage pack for your books and Laptop. When you open the top of the BP3 you have immediate access to your books, right behind that you have a padded flap that stores your Laptop. Price was good for the quality of the product. However, they charged $18.00 for FedEx home delivery. They really need to adjust that price. The BP3 only came in a standard box only wrapped in a tapped plastic bag. Most companies charge that kind of money for FedEx 2nd day! Overall, I would buy from them again.

My dealings with Oso Grande got off to a rocky start as I was used to order shipments taking place 24 hours after being placed, however, after I realised that nowhere on their site do they state that as their policy things started to take a turn for the better...During this period of adjustment I did have some trouble with contacting customer service through the phone...! 1st attempt-Instant answer, 2nd and 3rd-Straight to the answering machine, 4th-Selected different option from customer service on phone menu and Instant answer...After calming down during my adjustment period I began using the E-Mail method of contacting customer service and received instant responses to all inquirey's after that!...Not only were they prompt in responding to my E-Mail messages, they were very courteious with their handling of the situation!...Remember, when dealing with an online entity to always check their site for shipping info, that way you can avoid becoming disappointed...Also, keep an open mind and a positive attitude, it helps when times aren't going exactly as you had planned!... Overall I would, and in fact already have, highly recommend this site to others! Once I was able to convey my concerns to their customer service agent they did their utmost to help me out and followed through until I received my shipment! The same day I put my order through @ Oso Grande I also put an order through another knife vendor and it only took 2 days longer for my order to be received from Oso Grande...Not bad considering the way I had worked myself up by not paying attention to their site and not noticing nor looking for shipping info! The quality of the knife purchased from Oso Grande was equal to the quality of the one purchased from the other vendor and price was also equal, however, because of their superb handling of customer service concerns, despite the slow start, they have instantly moved themselves to the top of my list of vendors for my next purchase! Respect earns respect and their respect for me has earned my respect for them both as individuals and a company as a whole! Great job ya'll and God Bless!

I ordered two knives on Friday and it shipped Tuesday. I received it Monday. I contacted customer service Wednesday to see if it had shipped. They responded that it had Tuesday so you might not be notified when your order ships. I am very happy with the knives. Both are CRKT one was the C/K Dragon, Wharncliffe Blade, Satin Finish, PlainEdge and the other was the Folts S.P.E.W Small Pocket Everyday Wharncliffe Fixed Blade. I love the detail of the S.P.E.W, the handle is very nice and the blade is great! The only problem is it is almost to small for me being 6'2" I have big hands but the handle feels good with great traction for how small it is. The Dragon is almost the perfect size, the handle fits like a glove even with how thin it is and the finger space between the sub-hilt and the hilt is just big enough and the texture nice and simple looks good and does not slip. The handle does allow the use of the stabber grip blade forward or reversed, in reversed my fingers sit nicely on the sub-hilt and my thumb rests on a grip panel against the tang. The only fault I see is the blade could be a bit shorter, at 4 1/2" it might not be legal in some jurisdictions and the pommel has about 3/8's more metal than necessary. I am planing on ordering another Dragon very soon.

I order some “free” EarPods May 4th it goin on July & i still cannt get in contact with nobody

I guess I'm one of the lucky suckers who fell for something-for-nothing (just pay shipping and handling). Ordered 2 in May and still no AbsoloutePods™ in my ears. More like AbsoluteScam™! Don't be an AbsoluteSucker™.

I paid $20 for Championship Spades Pro Card Game for Palm 6.53, with no issuance of the code/key registration number. I repeatedly e-mailed the support number on my invoice, per their instructions, with no response. I even e-mailed their sales address, still no response. It's been a week since I received the invoice. Their invoice stated I would receive the code/key within two business days. (Yes I checked my bulk mail folder every day.)

Was surprised by the speed of the support service, my message was answered in about 15 min, that is a record in my online history.

Purchased a new 1993 IBM keyboard. It arrived quickly (three business days) and was exactly what I ordered. The keyboard worked perfectly even though it had been sitting in its original packaging for 13 years. The web site had lots of detailed information about keyboards. It is a unique web site. I would have no reservations about buying something from Clickykeyboards.com again.

I bought from another store an adapter to connect a PS/2 keyboard to a USB port. It didn't work. Clickykeyboards explained that it wouldn't work and why. I ordered an adapter from them and it came reasonably quickly.