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2 Reviews
4.6 SmartReviews Score
Recent Reviews
They have tried everything possible to get my no claims from another company, you just need to ring them and you get through to a person, who is most helpful, instead of sending a load of e-mails and still not getting anywhere, I am going to keep using this company, and the others that don't have a phone can take a run and jump.
Excellent
3 years ago
I used Geoffrey car insurance last year, I spoke to customer services again this year & 1 particular member of staff called Vince was extremely helpful.
Excellent
4 years ago
6 Reviews
3.8 SmartReviews Score
Recent Reviews
Grace Tyror and all the staff that I met or communicated with were excellent. The fees charged and attitude were also excellent. I have rarely come across any firm of solicitors that I would ever say anything nice about but this firm is the exception.
Excellent
3 years ago
Top notch service to clients in all time zones. Neil Cook has provided The Grand Hotel Swanage excellent and efficient advice and service, for many years. Neil is experienced at handling matters for overseas clients (in my case, New York). His knowledge of our business, combined with his expertise in UK banking practices, recently produced a deal-saving solution for us. As owner and CEO, I accord Neil and Ellis Jones the highest possible rating.” Our thanks again, to Neil.
Excellent
3 years ago
2 Reviews
3.8 SmartReviews Score
Recent Reviews
I bid as a telephone bidder and couldn't get to collect it,so they posted it to me. I had only seen it on their web ste so was thrilled when it arrived. It was an Edwardian Silver fruit set, which looked brand new.
Excellent
3 years ago
Beware of 'auctioneers discretion' when they sell an antique japanese coffee set for £2. When I commented that I was not happy with the auctioneers discretion I was informed they could have gone to charity or been returned. Quite frankly I'd have had them back. I'll never use Byrnes again.
Poor
4 years ago
41 Reviews
3.1 SmartReviews Score
parcelcompare.com
Compare prices from the worlds best couriers and save up to 60 Track your shipment from door to door 50 free cover Book online today
Recent Reviews
In its 1979 report, the United States House Select Committee on Assassinations (HSCA) agreed with the Warren Commission that Oswald's three rifle shots caused the injuries that Kennedy and Connally sustained. After analysis of a dictabelt audio recording the HSCA concluded that Kennedy was likely "assassinated as a result of a conspiracy".[4] The committee could not identify a second gunman or group involved in the possible conspiracy, although the HSCA concluded that analysis pointed to the existence of an additional gunshot and "a high probability that two gunmen fired at [the] President".[5][6] Please Contact On This Number +1 (805) 410 5040. Please Contact On This Number +1 (805) 410 5040.
Excellent
1 year ago
Parcel was delivered damaged and nearly 30 days late. There was no compensation for the damage despite paying extra for insurance, and there was no compensation for the 30-days delay despite paying extra for the express 3-day service. The support was very poor and the parcel was only delivered after I personally contacted the courier directly to sort out the problem. Parcelcompare support team emailed me to help solve the problem 3 days after the parcel was actually delivered, (which means they had no idea where item was), and the parcel was only delivered because I spent 30 minutes on the phone with the courier firm directly. Their service does not provide a telephone number for customer support or shipping problems. Does anyone believe I am happy or satisfied? 1 star for parcelcompare is 1 star too many
Bad
1 year ago
3 Reviews
4.2 SmartReviews Score
Recent Reviews
Delivery is shocking! Never turned up, called them 2 weeks after order was placed and was told it went to the wrong address. Asked for a refund as needed these items only to be told that a refund can only be processed once they have found the item and retrieved it back. Appalling service!
Bad
3 years ago
They have a massive amount of art supplies, much cheaper than anywhere else! If you have any problems, they have an easy messaging service where they'll normally get back to you within a few days, they are very patient and polite. A few times they haven't had the items I've wanted delivered to them in time, so they'll normally give me a call to ask if I want my items sent separately. Other than that, I've had no problems with Cowling & Wilcox, they're great!
Excellent
3 years ago
9 Reviews
4.5 SmartReviews Score
Fenwick
Brilliantly British in style and spirit Fenwick is the department store of note for shoppers of exceptional taste since 1882
Recent Reviews
Fenwicks in Brent Cross are the most helpful business I have ever come across. Especially in their evening wear section. They helped my mum with an amazing outfit for my brother’s wedding. They ordered a new outfit for her direct from the designer within a few days.
Excellent
3 years ago
I would just like leave a review for a lovely girl who served me called vic Anderson! She works on the Charlotte tilbury counter. She was absolutely fabulous nothing was to much she made my first visit memorable. I would not hesitate to recommend anyone visiting this counter. I was looking to try their foundation out. She advised me on what would suit my skin type . Let me tell you she knew exactly what was best for me and I love it. Will only now shop with her. Thank you so much Karen
Excellent
3 years ago
1 Review
4.4 SmartReviews Score
Recent Reviews
Just 10/10 in everything.
Excellent
4 years ago
4 Reviews
4.2 SmartReviews Score
Recent Reviews
Their items are beautiful but every time they bring out a new catalogue, the majority of the newest items are out of stock. This has happened so many times and when I contact them they give the same excuse - namely that they have been "let down by their suppliers". Maybe they should find new suppliers?? They offer to notify when the item becomes available but never once have I had a response when I submit my email.
Bad
3 years ago
Ordered goods on 11th January, had to phone on 22nd to chase them. Was promised a call back ASAP. They eventually called back the next day and said the goods were out of stock when I ordered them and offered me a different size. I pointed out that option was absolutely useless to me and they begrudgingly offered a refund. This is the second time this has happened and it always gets blamed on either system or IT problems. I wouldn't trust this shower now as far as I could throw them as they are obviously taking money and hoping people will either forget or won't be forceful enough when chasing them. I will also be reporting them to trading standards as once is a mistake but twice is incompetence. Still no sign of the refund so it looks as if I will have to open a case with PayPal.
Poor
3 years ago
4 Reviews
4.2 SmartReviews Score
PetsOwnUs
Designer Pet Solutions for Pet Parents Luxury collections for pampered dogs cool cats Featured product ranges for adventurous traveling pets Luxury dog beds dog wear stylish cat carriers and car safety harnesses for dogs Featuring Ruffwear Sleepypod Innopet Togfit Lord Lou
Recent Reviews
I am extremely pleased with the Air Buggy Comfort Stroller. It is genuinely an all terrain stroller, I used it on the South West coastal path in Dorset, it was easy and light to control with one hand and dealt with all the terrains without a hitch - grass, gravel, sand, hard baked lumpy mud and some very overgrown areas. When my old dog Ben was tired he was quite happy inside the stroller, and after 10 miles my younger dog joined him, she is a bit smaller and they were both comfortable together. The stroller was manageable getting through stiles to as the rotating front wheel means you can turn it on a sixpence. I am grateful for the help and advice that you gave me to ensure I chose the right stroller.
Excellent
3 years ago
Delighted with the quality of the dog stroller, the price and the service received. The price was the cheapest by far including Amazon & eBay and the service we received from Pets Own Us with immediate replies and super fast delivery without any charge was simply amazing.
Excellent
3 years ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
Not a particularly bad experience but I ordered two weight plates as shown on eBay but you only had one in stock so order could not be honoured. To be fair you refunded me very quickly with an explanation. Thanks. ‘Thank you for your review, would you mind revising it or changing your rating now your issue has been dealt with. Click the link below to edit your original review.’ Well not really! At the end of the day you were unable to provide the goods you advertised, whatever the excuse it would be difficult to say I received good service. This experience will not put me off purchasing from you in the future and I’ve been very happy with your communications.
Poor
4 years ago
I was able to purchase 5kg fractional plates for the best price advertised anywhere
Excellent
4 years ago
3 Reviews
4 SmartReviews Score
Recent Reviews
This is only the second occasion I have purchased bulbs from LiquidLEDs, the reason being the products are excellent and do not need replacing. One bulb arrived damaged and a replacement was promptly sent. Excellent customer service!
Excellent
3 years ago
I manager a small venue in the city that goes through a lot of light globes. The LED filament globes from Liquid LEDs always arrive promptly and in tack and last the length described on the box. The Spec info is also always accurate.
Great
3 years ago
3 Reviews
3.9 SmartReviews Score
Recent Reviews
I have moved house. It took 10 days for the information about the electricity supply to come from Energia - Flogas took 2 days for the gas supply information. The most memorable thing in the Energia communication was the warning about a reconnection fee. I made a couple of attempts to contact them by phone - just to let them know I had made alternative arrangements: first time it was 8.50 in the morning and they were not open. The second time I waited for a few minutes but eventually hung up. I will not be rushing to do business with them.
Bad
3 years ago
After receiving a faulty set of scales Energia responded well by sending out a new set. The scales are such good value I bought another set for my brother. The supporting application works well with regular updates introducing positive modifications. Pleased and satisfied.
Great
3 years ago
2 Reviews
5 SmartReviews Score
Recent Reviews
I took advantage of the option to accept my order later than ten days (to save postage) and my goods arrived sooner anyway! This was a terrific surprise, and I have to commend The Gap for such great service. In addition, their return service is painless in that they allow 45 days and the option to return in any Gap store or through the mail.
Excellent
3 years ago
I got 6 item for 50% discount, very good quality dress, so happy for such company and such high discount in black friday!
Excellent
3 years ago
6 Reviews
4.5 SmartReviews Score
Recent Reviews
We bought bedroom furniture, dressing table, bedside tables and a king size bed. All the furniture except the bed was excellent. When we came to assemble the bed it became obvious that the brackets were not fitted correctly. We phoned Listers, no problem, they sent someone out to look at it, saw the problem and came out with new parts and assembled it for us. Excellent service, thank you Listers !
Excellent
3 years ago
Viewed some bedroom furniture in the Chester store and decided to purchase it in my local Llandudno store. However, there was quite a price difference between the different shops- (£170.00), I pointed this out to the shop assistant , she checked on it on her computer and told me it was coming up as the price advertised in the Chester store so I bought it. I am wondering why that price wasn’t displayed ? All fine with the wardrobe but I went back to the store to look at another item to find that the price of the wardrobe was still being displayed at the more expensive price. This is so wrong!
Great
3 years ago
4 Reviews
3.5 SmartReviews Score
Recent Reviews
I spent a lot of money with Rimmer's over last 5 years. I asked for a refund/credit on incorrect item supplied. They stated it was my fault, policy is not to offer refunds on online purchases. Customer service was blunt and arrogant. I have never completed a customer survey over the years, are they scared. No wonder they are in financial trouble. I will only now use R as last resort. Get real R, we are in the the 2020's, value your customers.
Bad
3 years ago
I ordered a roof rack from their website There’s a detailed picture and there’s also a detail dialogue stating what I ordered on their website they sent me a parts kit with no red bars days later he’s 36 inch requires a ride but from the company that I ordered from Vanleigh, 55 inches and 62 I do not work for my car but they sent me is rated for 100 pounds what I paid for is rated for 220 pounds they will not refund my $208 I already had to read purchase this item off another company that sent me the right item but they will not refund my money they are criminal. Rimmer brothers will rip you off and not refund your money and if you read all the reviews everyone states the same thing they are criminal
Bad
3 years ago
4 Reviews
4.4 SmartReviews Score
Recent Reviews
Another great shop! Absolute great value for money on great branded foods! Something's do have short shelf life or are out of code but still perfectly edible and safe. I visit this shop regularly over each week.
Excellent
3 years ago
Tried new heron foods Crewe a couple of times and both times it is chaotic in there no social distancing and staff were not telling any body and letting everyone in it was packed not a nice experience and won’t be using again needs to be sorted no body taking notice of the guide lines and staff not telling people walking next to everyone and up and down isles with no consideration for people who are taking this coronavirus serious shake yourself up heron foods
Bad
3 years ago
2 Reviews
4.2 SmartReviews Score
Recent Reviews
Target is by far the best department store out there! The quality of the clothing and accessories are superior and cost efficient. That even have a great food selection! My hometown Target store is going through a remodel to make the store even better than it is! I do almost daily Target runs cause I just can't get enough of all they have to offer. I live in Burlington NC and the Burlington Target store is so awesome. From the great employees to the supurb products, it is by far the best department store around! The cashier's are excellent in customer service as well as having knowledge of the location of products sold! I can't say anything bad about this company!!! Bravo Target!
Excellent
3 years ago
I love this store, they offer everything in one stop
Excellent
3 years ago
7 Reviews
3.8 SmartReviews Score
virginwines.co.uk
Virgin Wines discover the best wines worldwide and delivers your wine for home delivery in UK Buy wine online at great deals - with a money back guarantee we take very seriously
Recent Reviews
They sent me wine, that made me happy. The wine was very, very good. When it wasn't they sent me a replacement wine. When I review a wine, they send me another wine. They are very good and have excellent advisors. My wife does not like me liking them.
Excellent
3 years ago
Diabolical company! Their discount codes are almost impossible to use. When you do place an order they get it wrong. Delivery doesn't happen when it is meant to. When trying to rectify the said 'wrong order' they try and persuade you to keep the cheaper bottle of wine they sent by 'mistake' rather than receive your more expensive expected delivery. They don't offer any compensation for having to waste 3 days waiting for wine to turn up and then getting the order wrong. My advice is steer well clear and use Laithwaites instead.
Bad
3 years ago
12 Reviews
3.1 SmartReviews Score
Recent Reviews
Great service, had to send 2 failed hard drives. Free pickup and delivery was arranged by the company, with almost daily communication of updates once the drives had met them. Through no fault of the company, one drive was too badly damaged physically and they told me straight what they had done to try and recover the data. They were able to recover the data from the other drive. Recovered data was sent on a new hard drive, as well as sending me back the 2 failed drives. Friendly staff, great service and would use again!
Excellent
3 years ago
Price was a little high, but they quickly diagnosed and recovered all of the data. seems to be very sound. Copied data and kept the drive separate as a complete backup. :). Data drive was received very quickly, even before expected.
Great
3 years ago
3 Reviews
3.8 SmartReviews Score
Recent Reviews
Over priced tickets and when something goes wrong eg putting in the wrong date it is impossible to go back and make changes without incurring more expense. So far it has cost me over £600 for 2 returns Inverness to York. when speaking to East coast they are completely uninterested and say that I pressed enter so it is my fault. The website for changes to ticket dates is confusing in their favour.
Bad
3 years ago
Very reasonable price Aberdeen to London. Quick booking process,
Excellent
3 years ago
1 Review
4.9 SmartReviews Score
Recent Reviews
1 Review
5 SmartReviews Score
Recent Reviews
2 Reviews
4.1 SmartReviews Score
Recent Reviews
The website doesn't show stock levels so you order on good faith. Email says you'll be updated with delivery date if no stock. I've waited 2 weeks and had to call to find out the status. A girl said she'd look into it and call back. I had to ring again and was fobbed off again. When saying the service was not great and argument ensued. I'll go back to wemoto who show stock, delivery is free and customer service is top notch
Bad
3 years ago
Horrible service, made an order one week ago and they don't even dispatched yet. At weekends they don't give any information about the order they just answer if you want to buy by the phone and they don't answer emails, do not trust then.
Poor
4 years ago
23 Reviews
3.7 SmartReviews Score
Recent Reviews
Wonderful Customer Service from staff who are always helpful, patient and polite. Fantastic bargains too, especially the TSV’s (Today’s Special Value). Where else can you use, wash and wear the products and return them, with a 30 day money back guarantee, should you change your mind?
Excellent
3 years ago
This is a company to avoid if you wish to buy a high value item. I ordered a Dyson Cordless Vaccuum Cleaner. It never arrived and I have been waiting for a refund for over 4 months. They are actually breaking the law by not refunding my money. I can prove the item did not come because I have both a doorbell with a camera and CCTV. Every time I phone up they just say I will get my money when they find out where the item is. I have had to send copies of my signature from my passport and driving licence and I was told I would get a refund within 28 days of them receiving the signatures. I received a disgraceful letter from them with a copy of the "signature" used for "delivery" of the item and suggesting that this would help me locate the item. I feel like I am under suspicion and am very upset both about the lack of refund and also about the lack of communication and customer service. I have had to resort to reporting QVC to Trading Standards and writing this negative review to try and get some assistance from them. No way to treat a loyal customer!!!!!If anyone from QVC wishes to investigate this matter the order number is 04756906.
Bad
3 years ago
3 Reviews
3.7 SmartReviews Score
Recent Reviews
I have dealt with Bluhuski several times and their customer service is second to none. Out of hours and weekend support made all the difference on an important job. I highly recommend them.
Excellent
3 years ago
I have found the service and products from Blu Huski to be second to none, the service is excellent with the aftercare provided is also unrivalled. Nothing it ever to much effort for them at any time of he day or night! The products are delivered quickly to enable you to deploy on time with the best equipment. Overall very highly recommended.
Excellent
3 years ago
26 Reviews
4.5 SmartReviews Score
Recent Reviews
Cuvva Comprehensive car insurance cover me for 6 hours to borrow my parents car for an amazingly low price of just of £8.00. No other online insurance company will give you Comprehensive car insurance for that !
Excellent
3 years ago
It took me 2 hours to pay .. The app was asking for the pin you text me after completing my payment, the pin wouldn’t enter. Finally after getting passed to a girl called heather she told me I needed to enter my personal security phone code, this is unclear on the app. Another thing I found annoying is everytime I restarted the process I needed to go outside and take another photo of my car as there is no options to upload one.
Poor
3 years ago
1 Review
3.7 SmartReviews Score
Recent Reviews
Trakstar has made our lives easier in getting 6 month and annual appraisals done efficiently and effectively. We love it! The only items for improvement that I would recommend are: 1) to not have the menu bar go away unless I select it to, 2) allow the longest period of time between "add notes" email reminder be quarterly instead of monthly, and 3) most importantly, be even more clear about the levels of anonymity for multi-rater feedback. We have have a small group of employees (less than 20) so we aren't always in Trakstar. Plus, some managers only manage one or two people. Some of them get confused by the "Check to make all feedback anonymous" box because they want the feedback to be anonymous to the person being reviewed but not to them. Just adding a line saying "This makes feedback anonymous to you the manager. [person being appraised] never sees the multi-rater feedback, unless you copy it in your comments." Even when I go back to someone's archived appraisal and see everyone's notes and ratings, I have to remind myself "they can only see your comments, not everyone else's". Perhaps code multi-rate fields a different color with a key that says (only visible to manager). Someone to put our minds at ease even more. Thanks!!
Great
3 years ago
30 Reviews
3.2 SmartReviews Score
Recent Reviews
My elderly mum had this company fit and install a new boiler through the government scheme last year. twice I have made an appointment for it to be serviced twice no one has turned up. When they say they will arrive between the hours of am and pm should you have to give up 2 days waiting in for no one to show. it is a good job I don't work in the week or I would be suing you for loss of earnings. I am definitely going to report this firm to trading standards as what they advertise they give they definitely don't. Back to my tried and trusted plumber to pick up the downfall of this company.
Poor
3 years ago
I ve known this company over 20 years and have recommended them to many friends and family they have always been really professional and knowledgeable
Excellent
3 years ago
10 Reviews
3.9 SmartReviews Score
Recent Reviews
I specifically ordered my products for a Christmas gift because the website was offering a special 2 day delivery for orders made between Dec 18-22. I ordered on the 22nd and received the package on the 28th. Also I was told by a rep I could get free white chalk with my order but when that notice came it required that I pay shipping to get the "free" chalk. I hope that the chalk is amazing to make up for our very disappointing start. I was just devastated to not have it here for Christmas as it was to be a major gift. Hopefully she'll still be into chalks by the time her birthday gets here....
Bad
3 years ago
I didn't use the products personally but I bought some chalk markers for a present. Within two days of ordering them, my first package came and within three, the other was there. The service was speedy and professional. I loved it!
Excellent
3 years ago
5 Reviews
3.9 SmartReviews Score
Recent Reviews
I don't usually write reviews but I was so impressed with alban cleaning after having a poor experience with another company that I wanted to reccommend them to others. They made our carpets look good as new when we moved into our new home and they were so friendly. Thanks so much
Excellent
4 years ago
Have been using this company for over 10 years and have always had a reliable and efficient service. Most importantly a trustworthy team.
Excellent
4 years ago
7 Reviews
3.7 SmartReviews Score
Recent Reviews
Ordered a dual camera monitor and it came next day, works great and night vision is excellent.
Excellent
3 years ago
Ordered a high chair and it came within 2 days! Son loves it!
Excellent
3 years ago
30 Reviews
3 SmartReviews Score
Recent Reviews
Booked weekend break to Little Eden Country Park Carnaby a treat for our Grandsons !!!!. A caravan with hot tub.Don't waste your money,old dated brown painted cold caravan with depressing out look onto building/construction yard on side and railway at side too. Double bed uncomfortable,mattress laid on two foldout bases,couldn't open wardrobe door as room so small,Dismal interior,main lighting only nothing nice about it. Note Hot tub cold on first night stay and luke warm following day so much for hot tub break!(Did let us use empty vans hot tub) but got grandsons so not ideal .Came home Sunday morning as so cold and uncomfortable.Don't be fooled by Hoseasons stating hot tub availability in Classic 2 you'll regret it big time.The lodges at the front of look lovely shame about whats at the back.
Bad
3 years ago
Update: Received a phone call today from a Hoseasons rep acknowledging that I had been flexible when trying to resolve the issue of rebooking. We negotiated a change of date and park that I am happy with. I’d like to thank the lovely young lady who helped me today. However it was a shame that my experience was so needlessly negative and that Hoseasons are putting their customers and front line staff in this position. Although I appreciate their efforts today, I’m afraid I won’t be using them in the future.
Bad
3 years ago
1 Review
4.1 SmartReviews Score
Recent Reviews
1 Review
5 SmartReviews Score
Travelers
Protect your personal and business investments with Travelers Insurance From auto insurance to homeowners or business insurance we have the solution to suit your needs
Recent Reviews
1 Review
5 SmartReviews Score
Travelport
Travelport NYSE TVPT is a Travel Commerce Platform providing distribution technology payment and other solutions for the travel and tourism industry
Recent Reviews
35 Reviews
3.6 SmartReviews Score
CampSaver
Quality outdoor apparel and gear for camping backpacking hiking and climbing Free Shipping on orders over 50
Recent Reviews
Don’t buy here! They sell stuff they don’t have and can’t procure. I ordered sandals more than six months ago, and shipping is still pending. Ridiculous! Save yourself the headache!
Bad
3 years ago
I've ordered multiple times from this store (4 times) and 3 of those times i was told they had it in stock. After a couple days they contact me saying they don't have the item in stock. STAY AWAY FROM THESE SCAMMERS! All of the reviews about them using bait and switch techniques is absolutely true
Bad
3 years ago
2 Reviews
3.3 SmartReviews Score
joesshineshop.uk
Official stockists of AMDetails Auto Finesse Bilt Hamber CarPro Chemical Guys Dodo Juice Koch Chemie Mastersons Nanolex Surf City Garage Valet Pro
Recent Reviews
The prices are competitive and the range of products is probably unbeatable, but many of the items I needed were out of stock. I also sent several emails asking for advice but they ignored them all. Won't be shopping here again.
Poor
3 years ago
I. T.
I ordered a 1-liter bottle of compound in January. They sent a 250ml bottle. After communicating the issue and receiving approval, I returned the 250ml bottle. Eight weeks, four emails, two voice messages, and one Facebook post (which they deleted) with no reply... and I still do not have my 1L bottle. I have given up and will now have to do a chargeback with my credit card against Joe's Shine Shop to get my money back.
Poor
3 years ago
Nathan Smith