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3D Stereo
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Recent Reviews
I placed an order on 11/26. On the week of 12/7 I decided to reach out for status on my order. Reaching support was difficult. After several calls someone finally picked up and claimed their system was down. He took my phone numbers and promised to call me back that day but never did. I tried calling yesterday and no one answered or returned my calls. I tried calling today 12/16 and got voicemail. I called about 25 times in a row before someone finally picked up and then proceeded to tell me that my order wasn't placed because they did not have the items in stock. I asked why the system let me place an order for items they did not have and he said the computer made a mistake. I corrected him in that computers don't make mistakes only people. I am guessing a refund is underway but as a precaution I have disputed this charge with the lender. Beware 3dstereo.
Poor
3 years ago
I placed an order on 12/4. On 12/6 I got an email saying they normally would ship within 2 business days, but were waiting on stock and expected it just to be a few days longer. I've emailed and called several times (with detailed info), checked the "order status" button on their website--nothing works. This is really disappointing and the one time I did speak with someone, he said they had just gotten in a lot of stock and maybe my order was going out that day, and they would email me or call me on it. I wouldn't recommend working with this company, period.
Bad
3 years ago
53 Reviews
2.9 SmartReviews Score
HiFiSoundconnection
Car Stereo equipment at discount prices
Recent Reviews
P.O # 16245233. SKU: HA-SPK-PACKAGE409-1. What they advertise to fit without modifications in a 2000 Chevy Silverado 1500 regular cab rear speakers DOES NOT FIT without modifications. Also they sent the factory speaker wire adapters that fit the factory plug but does not plug into the speakers they sent! Duh! And the worst customer service rep "Paul Smith" continued to demand those are the correct speakers. And if I don't want them, it will cost the buyer return shipping even for HiFiSound "Con" making the mistake! The cost of return shipping is not worth the expense. As for them shipping the product to me. It was small boxes and parts wrapped up in thin plastic wrap. By the time I received the package it was torn,worn and parts scuffed. Obviously the package was taped up by the shipping company as to keep it all together. As if HiFiSound "Con" can't afford a shipping box! What da? If I had a worst enemy, I won't suggest dealing with HiFiSound "Cons". STAY AWAY! You will GET Screwed by HiFiSound "Cons". There are much better quality products and service out there. I should have heeded all the reviews and warning signs. STAY AWAY from HiFiSound "Con"!
Bad
3 years ago
Ed P.
I ordered a vehicle specific speaker package for a Chevy HHR. The package included two 6x9 speakers as shown in the attached photo for the rear doors. I had not looked to see what type of speakers were installed in the back of the car. Turns out the Chevy HHR has four 6.5" round speakers. Cost to return the 6x9s $43.00 using FedEx as they recommend. They will NOT pay for return shipping even though this is their mistake. The customer service was quick and friendly but could not help with the return costs no matter what I said or provided as proof of the misleading web page. AND, they have not corrected the web site. All in all, I ended up buying a 2 din mount, a wiring harness and the speaker package. The packaging for the speakers was horrible but the look and work fine. Everything worked except the rear speakers. These needed to be exchanged for the same as the front speakers. I'm still waiting for these to arrive, I have been working on this install since the end of February, it is now March 27th
Poor
3 years ago
Jos K.