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2 Reviews
3.6 SmartReviews Score
Microwave and RF components TWT amplifiers for Commercial Military and Laboratory
HD Communications Corp offers an extensive range of products for the RF microwave communications and Laboratory Test markets for more than 30 years Products include Ultra Broadband amplifiers and Narrowband SSPA Frequency Converters and Mixers passive components and Low Noise and Medium Power amplifiers
Recent Reviews
I had searched for a good site for purchasing a WiFi antenna for my Linksys router. It took a while, then I found hdcom. My order was processed so rapidly my head was spinning! It was in the mail before I knew it. The price was great, and they answered every email promptly. I paid by money order, but would easily be confident to use a credit card for another purchase
Excellent
3 years ago
I cancelled my order, wasted my time placing the order and money calling US. Lousy company never state anywhere in the site that I can't pay with my credit card because I am based in Japan. What a joke claiming I will fraud for an item worth only US$200-- inclusive of shipping. Very poor customer service before I placed order the sales staff Brian had not mentioned anything except if the billing address is differnt from my mailing I just got to inform my bank which I agreed. HD Com conduction E Commence what a joke.
Poor
3 years ago
30 Reviews
4.2 SmartReviews Score
Recent Reviews
I bought a Swiss Legend Men watch for my husband and it is gorgeous!!!
Excellent
3 years ago
I like to shopping in smart bargains the shipping is really Fast only two days , this is my second purshase i am so Happy .Recommended this site.
Excellent
3 years ago
21 Reviews
3.3 SmartReviews Score
Recent Reviews
Bought two pair of 505s. Both are second quality. Rivet popped out of one during first wash, button opening on second pair not done properly, when buttoned, jeans top does not lie flat. I am sure I'll be charged a restocking feed, and don't mind that so much - now I know not to buy from this vendor again. I hope I've saved someone else the trouble. Terrible quality control or they're simply not telling the truth about their stock.
Bad
3 years ago
I have been very pleased with the items I purchased BUT I am currently a bit frustrated because I have not received my son's winter coat that I sent back for exchange, nor has it been mailed out from them. I called them yesterday to follow up on the exchange that I mailed by "priority" shipping so they have had the item for over a week and still have not processed the exchange. I was also unhappy to realize that I had to pay for the shipping to exchange the item and then will have to pay shipping again for them to send me the correct size. I will shop with them again, only if I can't find the style of Levis I wear in the stores or on another website. I think their customer service skills and business policies are very poor compared to other web-sites!
Great
3 years ago
40 Reviews
4.7 SmartReviews Score
Recent Reviews
I had delivered a garmin Chartplotter for fishing and it was one of the best purchases I have made for my fishing trips. I didn't think I needed a GPS this fancy before but the low price on this site was worth the expense.
Excellent
3 years ago
I ordered a Garmin InReach Explorer which was on sale. It was delivered quickly and I am very pleased with the purchase and service.
Excellent
3 years ago
53 Reviews
4.3 SmartReviews Score
Recent Reviews
Wow. I never saw a site with so many bad reviews. I've had 3 different printers over the years. LD products worked well in all of them. Maybe this will help. I always save the new printer owners manual and replace each cartridge by the directions.
Excellent
3 years ago
Brand new printer HP laser jet 15 W and this was my first replacement cartridge and what a mistake. The cartridge doesn't work and I can't even get a response from them. Lesson learned. When you deal with second rate outfits you get less than second rate results. I would NEVER recommend or do business with them again.
Poor
3 years ago
31 Reviews
4.2 SmartReviews Score
Recent Reviews
I ordered 2 bags of LE PARMENTIER, delivered in two days, everything was like, thank you forzieri for the good work!
Excellent
3 years ago
According to the website, the item should be restocked in 3 days and shipped in 6 to 7 days. Took more than 2 months to get the item. Item was good quality.
Bad
3 years ago
4 Reviews
3.7 SmartReviews Score
AnySystem
Get wide selection of brand name remanufactured computer hardware save up to 80 off the original list price at Anysystemcom We have collection of top brands refurbished desktops refurbished systems branded servers parts storage products and many more
Recent Reviews
I purchased a Sun Ultra 30 with 20" monitor. If memory serves, I requested the 3-day shipping, but when I checked the order status two days later it showed up as still being unfulfilled. I contacted customer service and explained that I needed it delivered asap. The CSR I spoke with, Regina, apologized and arranged to have the order shipped overnight. True to her word, everything showed up the next day. All items were packed extremely well, and everything was in excellent condition coming out of the box. Four months later it's running like a charm without any problems whatsoever. If you're a true geek, give AnySystem a try.
Excellent
3 years ago
From Feb of 04 When I bought a insanely large and complicated SUN server, (Think E10K), with NO knowledge of what I was getting into. (Think tech-hardware-lust to the extreme) the folks @ anysystems have given me support above and beyond my wildest imagination. (When a sales guy delivers parts @ 01:00 in the A.M., this is special. And it has happend at least three times with varous levels of emergancies and angst) To April of this year when things went rather crazy, and I bought a second, BIG HONKING SUN SERVER.. Plus updating and expanding the one I bought 2 years ago. Still happy with the folks, still happy with the tech support, (They put up with my mistakes...) I've bought equipment for myself and some of my largest clients, (you do not send schlubs into your largest accounts) I don't think I can make a better reccomendation then that. What can I say, I do not have vendors, I have members of the family that are in the (INSERT LINE OF BUSINESS HERE). My ONLY vendors are CON-ED and Verizon, and I do so hate them both...
Excellent
3 years ago
5 Reviews
3.8 SmartReviews Score
Recent Reviews
I ordered a Garmin Street Pilot III GPS unit Tuesday, and received it on Thursday. The price of the unit was among the lowest I could find, and the shipping cost was very reasonable. I am very pleased with this company and would most definitely order from them again.
Excellent
3 years ago
Ordered a Garmin GPSMAP 478 on 4/18/07 & received it NIB with all advertised accessories on 4/23 via FedEx. So far, everything is going great and I'm happy I got the gps for the cheapest price...and a free T-shirt to boot! I'm just waiting on another item that didn't ship right away, but I'd recommend them highly considering my service up to now.
Excellent
3 years ago
32 Reviews
3.9 SmartReviews Score
Recent Reviews
Moosejaw is a fun little company that just seems to have everything I am looking for as well as amazing ways to save on most if not all of the great brands! Such fast shipping and easy returns too. I'm hooked!
Excellent
3 years ago
Moosejaw had the hiking boots I have been wanting at a discounted price. They arrived in 3 days and I could not be more satisfied with my Keen Terradora boots. Will definitely be ordering from Moosejaw again!
Excellent
3 years ago
6 Reviews
4.5 SmartReviews Score
Tower Records
Tower Records is back and online with over 300000 Vinly LPs CDs Cassettes Exclusive Merchandise More Tower Records Home page
Recent Reviews
Ordered two games form them Call of duty 3 for Playstation 3 and Excite Truck for WII. Got both for good price and good shipping.No problems.
Excellent
3 years ago
STAY AWAY - I placed an order on a Saturday night. The next motning (Sunday), I realised I forgot to select faster shipping. I submitted request to cancel that order, and entered new order. On Monday, the first order shipped. I sent a request to cancel the second order. No replies to either request. A couple of days later, the second order shipped. I emailed customer service asking what could be done. Three weeks later, and no reply. No order confirmations sent. I saved the webpage for both orders. This company simply does not communicate with customers.
Poor
3 years ago
17 Reviews
3.9 SmartReviews Score
Wholesale Computers Computer Parts Distributor Wholesale Surveillance Cameras Notebook Computers Houston Texas
Wholesale Computer Parts Distributor based in Houston Texas sells wholesale computers computer parts and components wholesale surveillance cameras and security products
Recent Reviews
RMA is the best although I really miss the 3 year warranty on everything. I've had problems with items not being in stock but I'm hoping that will go away now that they are in a bigger facility.
Great
3 years ago
My first and last exeperience has been anything but positive with Bass Computers, Inc. This company gives buyer beware new meaning, so my suggestion to anyone who is thinking about purchasing any computer equipment from them, DON'T, you will end up regretting it in the long run. I ordered several items from this company, including but not limited to a Cooler Master heatsink and fan that were supposed to fit a socket 478 motherboard. What I recieved was a Cooler Master heatsink and fan that fit a socket A motherboard. When I called their tech support/rma department about this problem basically what I was told was to "beat it you got what you ordered and that I was bugging them." Not to mention the fact that the housing on the above mentioned fan was cracked. Next was a defective floppy drive, a Sony MPF920-2 I'm currently jumping through hoops to try and get them to RMA this, without luck I might add. Third was what their website claims to be a RETAIL Enermax Mid-Tower Case aaaaaaaaaaaaaannnnnnnk wrong again!!! When the case arrived not only was it an OEM hunk of chit, it had absolutely no motherboard mounts, screws, nothing nadda ZERO..... This people give customer satisfaction NO priority, bottom line the only thing they care about is if your credit card clears. Once the sale is final, you're on your own........ If you choose to do business with this company take it from someone who has, clear your head and go back to GoogleGear or NewEgg and make your purchase, it's a much less painfull experience!
Bad
3 years ago
30 Reviews
3 SmartReviews Score
Recent Reviews
Ordered on 8/15 but didn't receive item until Sat 8/25 so shipping slower than I expected. I rec'd a tracking # on the 17th but was not able to view until the 20th and that is the date it appears to have actually shipped. Went from TX to IN ??? to AZ. They may need a new shipping vendor.
Great
3 years ago
I have not received my laptop battery, so I cannot say anything for the quality of the merchandise. I had read that the reseller was slow in delivering, and now seeing that my laptop battery will take two weeks from the day I ordered, I will need to agree. It seems in this era, shipping should be much quicker & efficient.
Poor
3 years ago
3 Reviews
4.1 SmartReviews Score
Recent Reviews
I placed an order with stupid.com because they offered free 2 day shipping if your order was over $75. I placed the order on Sunday the 21st, needing to get by Wednesday for XMas...I noticed late Monday my order had not shipped yet. I alerted them to this and this was their response : Hi *****, So sorry for the delay in your order. If you wish to return the items and receive a refund, please return them to: GagGifts Returns Dept 129 Roland Dr Johnson City, TN 37601 If you return the items, please email me letting me know so I can expedite the return process. Thanks, I understand sometimes ****, but perhaps they should of offered to pay the shipping back to them...maybe I am asking too much. Also, one of the items I received didn't work. I will not be ordering again from them, mainly because I was a repeat customer, and I feel like they kind of gave me the finger.....
Poor
3 years ago
ordered mr. t in your pocket and a super ball from them and they only have 1 shipping method that takes about 2 weeks to get to said person. Well after 3 weeks i was worried emailed them them said they were backed up from christmas, i can live with that. then a month passes and i emailed them again and they resent one because mine must have gotten lost in the mail. well i received my items today and i am very happy with them. p.s i think someone in my apartment building is stealing all of the things we order online from us and our magazines so this mishap might not have been their fault.
Excellent
3 years ago
30 Reviews
2.5 SmartReviews Score
Recent Reviews
This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!
Excellent
3 years ago
I ordered a usb card reader on OCT 10th. It didn't arrive until the 17th. Thats fine since the shipping was free. But then they sent the wrong item. So did they expedite the replacement? Of course not. Another week for the replacement. On the 23rd of October I actually recieved the item I originally ordered.
Bad
3 years ago
1 Review
3.1 SmartReviews Score
Recent Reviews
I've bought suspenders from the Holdup company for over fifteen years. Just received a pair and couldn't push down the adjustor clips. Tried and tried and even used a pair of pliers over cloth so as not to mar the adjustor clip. Called the company; spoke to Kathleen who said they had changed the clips and you have to push them down OFF THE BODY in a certain way. I said I want to return them. She said ok after awhile. I asked for a return shipping label as these suspenders are DEFECTIVE! Well, she sent me a return ADDRESS label only and I had to pay $7.60 return shipping on a defective product. I know I'll get a refund for the suspenders; BUT, I want my shipping cost refunded as well because the suspenders are impossible to adjust. THEY ARE DEFECTIVE. I will do whatever I have to do to recover my shipping costs. Most companies don't give a loyal customer such a hard time when the product is DEFECTIVE. UPDATE: Received a credit for the suspenders MINUS the return shipping. We're done here.
Bad
3 years ago
35 Reviews
4 SmartReviews Score
Recent Reviews
Quick delivery and delicious coffee. The pods have a little more coffee in them than the standard Senseo pods so you can actually make a large cup of coffee or two small cups of coffee with one pod, which saves money.
Excellent
3 years ago
The website was easy to navigate and easy to place my order. I received my order and it was missing one item due to being back order. A few day later I received the item. I will definitely use this site again!
Excellent
3 years ago
30 Reviews
3.4 SmartReviews Score
Recent Reviews
I ordered two sticks of their dirt cheap ddr ram, opting for both the memory test and the upgrade to "major brands". It took me 6 days to get it using normal USPS shipping to Alaska. I have no complaints, just thought I'd give them some extra "karma" for doing a good job.
Excellent
3 years ago
I would rate this company as poor to "never shop here again" I ordered memory, Dual channel DDR 400 PC3200 for my brand new Athlon 3200+ nForce2 Chipset. It craps out on me, as this is a mission critical server that runs my whole business, and web server they demand that I take the memory out, sent it to them, but wonlt send replacement first, I realize no cross-shipping, but they wouldn't even allow me to buy a new set, overnight it then RMA my old stuff, because they said I would incur a 75 dollar Restocking fee. Didn't make a lick of difference if the memory was bad OR good. I sent the memory out week before X-Mas...it is now the 27th, they haven't contacted me for two weeks, and My business webserver is running at a power loss for over two weeks. God knows how much revenue I have lost because of this companies inability to work with me, and to further make me mad, they tell me that it may take 15 days to get my replacement shipped and a week to get to me. This company does NOT care if you have things to do with your computer, they got my money, they reply to my e-mails once every 3 days, I type a book size message explaining the need to expedite...they type simple sentences consisting of 5 words or less. I REFUSE to buy from them...take your chance...They are a good company IF your product works...and you do NOT need to RMA anything!!! I recommend Running away from this company, god knows how many times this has happened to people, I even asked to have the owner of the company call me...they refused saying he couldn't speak english.
Bad
3 years ago
4 Reviews
2.9 SmartReviews Score
Recent Reviews
Ordered what I needed online on a Sunday and had my item on Tuesday. Besides the swiftness in delivery they had a hard to find item at a much lower price then I ever seen. Will do business with again.
Excellent
3 years ago
I placed my order on a Friday morning. I placed another order with a different company for some other items at the same time. The "other" company provided me with a tracking number by Tuesday of the next week. I have tried 3 times to get a tracking number from the DMartStore customer service people. Each time I get a different answer, but they say they will get the tracking number and email it to me or they will call me when they get it from the manufacturer (the item I ordered ships from the manufacturer.) Here it is a week later and I don't have a tracking number yet and I don't know where the item is or if it has even shipped yet. This is the first internet store that has been disappointing to me. I have sent an email to the customer service email address and got no reply. Using the phone number is a hit or miss - most of the time it rings busy, but if you keep trying you can get through. I honestly don't know how they can advertise a 5 star customer satisfaction rating with Yahoo - I just can't believe that. I probably won't do business with them again. Their shipping and handling charge was pretty steep, but their price for the item was the lowest I could find - however, adding the two costs put it into the same range as the next comparable internet store. Hope this helps someone else. Thanks.
Poor
3 years ago
6 Reviews
3.7 SmartReviews Score
Recent Reviews
Do NOT buy from this company...ordered a grip on April 22nd and I have been waiting on it. Checked shipping and now I find out it MIGHT get here by May 1st?? From Ohio to Chicago in 9 days? I could have walked there and back in less time. Then when I called a condescending CS rep said sorry, you can send it back but I have to pay for shipping??? Send it back??? I HAVEN'T received it yet!!! STAY AWAY
Poor
3 years ago
I ordered 3 shafts and ferrel to be shipped to south africa, paid a huge amount for the taxes and ups speedy delivery, after 3 weeks I began to enquire, ( apple products and porsche design items. take maximum 7 days from date of order to deliver to my doorstep ) ups -i parcel came up with the one lame excuse after the other, even/tually they are not responding to any enquiries, needless to say the order has not arrived , 7 weeks after the order... I contacted golfworks for a refund of my monies, due to non delivery... they didn’t even respond. In short you place an order, pay for it and they simply don’t deliver it. Seems to me they simply steal the money . STAY AWAY PLEASE
Poor
3 years ago
21 Reviews
2.8 SmartReviews Score
Recent Reviews
I purchased a B-29 Bomber Plane also with a Dragon Fly Helicopter and a 40 Admiral Speedboat. I purchased them on the 19th of March and didn't receive them until the 26th of March because of UPS. I can't tell you how happy I am. Everything arrived in Perfect Condition. I drove the boat and it works Great.I flew the Helicopter and still have to assemble the B-29.Can't Wait. I will definitely order again from Raiden Tech. I like the selection of items.
Excellent
3 years ago
I purchased the Exceed RC Dune Buggy for a Christmas '09 present and after only the first run, the motor has seized up and the car will no longer operate. The Technical Support rep admitted that it sounded like a piece was missing, but because we purchased it more than 30 days ago, no matter that it was a Christmas present, they will not do anything about it. We then were told to contact Customer Support who said we ordered the item too early (11/16/09) and they will not do anything even though the item was not used until the day after Christmas. This is not a cheap toy, $160.00 total, so I urge you NOT to purchase this vehicle and especially do not purchase from Raiden Tech.
Bad
3 years ago
2 Reviews
4 SmartReviews Score
All e RC
ALL e RC - Your Hyperion Headquarters and Your No 1 Electric RC Source for Hyperion Lithium Polymer Batteries and Lipo Chargers Gaui Helicopters Align T-rex GWS Hitec Multiplex Castle Creations APC Propellers Dubro Thunder Power Lipoly Batteries Quest Rockets and more
Recent Reviews
Great service and fast order processing (under 24 hours). Would shop with AlleRC again in a hearbeat. They even provided excellent product advice and technical advice over the phone (and were very easy to get ahold of). The only improvements I could envision would be a better real time stock monitoring system. Although for a small company/retailer, this is not too critical.
Excellent
3 years ago
I am a professional videographer who recently got into aerial videography. I wanted to upgrade my first setup and was about to purchase a kit from a company in China. All companies I checked in the USA were about 30-40% higher in price for the same components. Then I found ALL e RC website and checked their prices; they were just a tad over the Chinese company prices and I decided to place my order with them. Boy, am I happy I did??!? Bob emailed me throughout the process asking me questions about the stuff I had and wanted to add to my new setup. It turned out half of what I would have ordered in China would have NOT worked with what I had. Bob built modifications for my gimbal at NO extra charge and added free components to connect all my parts. I wanted a partial delivery, I got it. I needed a part next day while I was in Hawaii (I live in NYC) I got it next day. I feel I can ask any questions and get the right, unbiased answer. This is a company we all need to keep in business for their expertise, honesty and service. Totally out of the ordinary!
Excellent
3 years ago
6 Reviews
3.6 SmartReviews Score
Recent Reviews
I have ordered from Blade Matrix at least 5 times over the past 6 or 7 years. I have always been treated in the highest regard a customer could ask. There is always the posibility of problems from customs when ordering to Canada, but never from Blade Matrix. The prices are always the best or matched, the service is the best and unmatched. If quality products, fast service, honest upfront business practices and outstanding customer service are important to you, order from Blade Matrix. T.G...N.S. Can.
Excellent
3 years ago
I contacted the seller via email to see if the item was available, and placed the order on Monday. Today is Weds and the item arrived in great shape. The guy was courteous and has great prices. Reading some of the other responses I'd like to point out that it would be good for everyone to remember that spam filters and the like can block your email as well so if someone doesn't respond to you, try using another email address(gmail instead of yahoo, or whatever) to send from.
Excellent
3 years ago
31 Reviews
4 SmartReviews Score
Recent Reviews
I was shopping around for Garmin Livescope System. I saw that GPScity listed the item will be in stock on April 25th, 2022. I was suspicious of the in stock date. Every other sites had this item in backorder, or earliest in stock date was May 2nd. But due to the timing of my first trip with my family, I took a risk and cancelled my pre-order from BassPro and placed an order with GPScity. On April 25th, I contacted GPScity regarding the status of my order via online support chat. The representative (Joey) said the item is currently not available until mid May. GPScity apparently didn't update their website. How convenient for them to make such mistakes? I fell for their trap. I ended up losing my place that I cancelled my pre-order and would not able to get the item I wanted in time for my trip. Buyers, please becareful of this GPScity. Don't trust this website. And definitely do not cancel your orders from elsewhere to purchase your item from this site.
Bad
1 year ago
just bought a RV Garmin GPS -- delivered in three days. at a great price. GPS City offers military discounts. Shoot them an email and they are more than willing to work with you. Tremendous experience -- you now have a customer for life! Thank you GPS City!!
Excellent
3 years ago
3 Reviews
2.5 SmartReviews Score
Recent Reviews
Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN
Poor
3 years ago
Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!
Bad
3 years ago
13 Reviews
2.9 SmartReviews Score
Recent Reviews
Despite some negative reviews I've read...my experience with Warchzworld was excellent... The ABSOLUTE best price of 7 different sites I shopped...Ordered it priority mail and it was here in less than 48 hours, and the customer service was EXCELLENT...I received 3 calls from the seller by the time the watch arrived assuring me my package was on track and on time... When the arrive the watch quality was beautiful... The Seiko SNP007 I receiced came "as advertised," for barely half the price for the same watch on other sites... Thanks WatchzWorld...you've just earned a new regular shopper... cgh
Excellent
3 years ago
after 5 weeks and (11 emails back and for) of ordering an "in stock" watch I received this: "The watch is not in stock so your order has been cancelled and your credit card was not charged. We apologize for this inconvenience and we look forward in serving you again in the near future." the irony: the watch still shows in stock! ruined my Dad's Christmas and B-day! thanks Watchzworld.com!
Poor
3 years ago
19 Reviews
3.5 SmartReviews Score
Princeton Watches
Shop thousands of in-stock watches for him her from over 30 best selling brands including Citizen Seiko Bulova G-Shock Luminox more Find the latest styles in clocks and accessories at 25-50 savings on select styles Save 15 off your first order of 99 or more Fast Free Shipping on watch orders
Recent Reviews
Ordered a watch through their website on December 5th. The item was on backorder, even though the website did not reflect that when I made the purchase. An email from them assured me that since they have a "confirmed shipment arriving in 12-15 days" that I was to receive the gift in plenty of time for Christmas. Over 15 days later, no update from them. I call them and ask about the status of my order. The person on the phone informs me that they did not receive enough stock to fulfill all of the orders and that they were in the process of contacting customers to let them know. This was on December 22nd! Do not go with a Mom & Pop site, even though they've been accredited with the BBB since 2001. Rely on ResellerRatings reviews. Wish I did that in the first place. Hopefully this helps others.
Bad
3 years ago
I sent a old pocket watch,for a repair estimate, my grandfather had bought in the 1800's. I sent it in in its drawstring watch bag that i assume was over 100 years old. i did not get it repaired and they returned it to me without the bag. i called them to try to get the bag back. I was told they did not have the bag and they were not responsable for customer packaging. Come on princeton, an obvious watch bag is packaging. Give me a break.
Bad
3 years ago
6 Reviews
4.2 SmartReviews Score
Recent Reviews
I'd give them 5 stars, but took 1 away for sending me the wrong order. I ordered a shirt, tie, and slacks. I got the shirt, tie, and the craziest-looking shorts I've ever seen; in a size way too big. I sent an email and didn't hear back, so I got in a chat session with Justin. He and I laughed about this, because I was able to upload the pic of these shorts, which I will provide. Because the warehouse completely screwed the pooch, he's ordering me the slacks and over night'ing them to me. Now, THAT'S what I call good customer service. No fuss, no hassle. They do need to do something about their email system that doesn't respond. I typically don't like chat sessions, am not normally up this time of day, and they beat phone calls where customer/technical support gets away with saying any ole' thing in your ear. Thank you, Justin; it was great doing business with YOU!
Great
3 years ago
This is part of my ongoing "Hall of Fame" reviews. I include Brooks Brothers, as it once epitomized the easy going elegance of the clothing worn by the American gentleman. Its styles were classic ... and its fabrics were pure and natural. In its day, never did it cave to the whims of fashion fads or whimsy. Now their clothing is manufactured off shore ... their cuts are skimpy ... and they bow to synthetic fibers. This downturn bothers me terribly. The women's line is atrocious. B2, you were once an American icon ... a staple for the well-born American family. Why oh why did you cave in??? ... boo hoo hoo. Three common stars for you !!!
Bad
3 years ago
8 Reviews
4.6 SmartReviews Score
Recent Reviews
Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.
Bad
3 years ago
I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.
Excellent
3 years ago
30 Reviews
3.6 SmartReviews Score
Recent Reviews
Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!
Excellent
3 years ago
TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.
Bad
3 years ago
46 Reviews
3.6 SmartReviews Score
Recent Reviews
Books were received 9/25; today is 10/11 and still no payment. After they received the books, they adjusted the book offer less $12. Sold other books and shipped the same day—already been paid by them for about a week now. I won’t use this service again.
Bad
3 years ago
They bought many of my technical books that weren't too old. The prepaid label worked well. Their instructions were clear and understandable. After receiving my books payment through PayPal was efficient and quick. I will continue to use their excellent service to sell my books.
Excellent
3 years ago
9 Reviews
3.9 SmartReviews Score
Recent Reviews
I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.
Excellent
3 years ago
I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl
Excellent
3 years ago
2 Reviews
4.6 SmartReviews Score
Funagain
Funagain Games
Recent Reviews
I have never had such a bad experience with an online merchant. I placed an order on Dec. 8th. I have yet to receive confirmation of my order despite 2 emails and 2 telephone calls. I have no idea if there was a problem with my order or if it will be here by Christmas
Poor
3 years ago
I order from Funagain every year when the Games Magazine's Game-of-the-Year list come out. I love being able to see the top games, read reviews to see if they really sound like fun, and to fill out my order with some games I wouldn't have thought of trying. So far, Funagain's recommendations haven't let me down!
Excellent
3 years ago
51 Reviews
4.3 SmartReviews Score
Recent Reviews
I ordered pet meds through 1800PetMeds and i have been ordering items for years from them. This is my last and final order. I realized I had ordered the wrong pet meds when the box was being shipped. I received the shipment and refused the shipment because I knew I had ordered the wrong item. The order total was 327.66. After I refused the shipment I logged on to 1800PetMed website to send them and email and let them know I returned the item, this was April 30, 2020. I received an email from 1800PetMeds stating that their refund policy was I would receive my refund in 7 to 10 days. On April 26, 2020 I still did not have my refund. I filed a Better Business Bureau complaint and immediately i received a phone call from 1800PetMeds. Ms. Kim Klemm apologized saying 1800PetMeds was not aware of me returning any items, even though I had corresponded with their rep on March 30, 2020. Ms. Kim Klemm also stated that I should not have been told that i would receive my refund within 7 to 10 days because of COVID-19. Ms. Klemm responded to the BBB complaint and said 1800PetMeds was not aware that I returned anything to them but I supplied BBB a copy of the email I sent and received from 800PetMeds. I has now been over 30 days and I still dont have my refund of 327.66 back even though Ms. Klemm stated she processed my refund it has not shown up on my credit card. My guess is I will wait another 30 days to receive it if I ever receive it. Because of the dishonesty and the lack of attention to processing refunds at a time like this when many people are jobless or confined to their homes, I would seriously think twice about shopping with 1800PetMeds. I have been a loyal customer for many years but this is my last and final purchase with them for these reasons.
Bad
3 years ago
This site is very easy to use and ships quickly. They will contact your vet for you to confirm information, which is helpful. I've had to order heartworm meds from them when my local vet sold out and was glad to be able to do so.
Excellent
3 years ago
3 Reviews
4.3 SmartReviews Score
Kalinka Optics Warehouse
We are the low-price leader for superior optics. Our low prices are the best prices on professional grade equipment; we don't sell cheap optics rather we sell professional optics cheaply! We specialize in East European and Russian optics; professional optics at half the cost of Western brands and three times the quality of Asian brands. We offer a wide selection of binoculars, spotting scopes, rifle scopes, military and hunting scopes and accessories, red dot scopes, POSP & PSO military scopes, Kobra sights, side and top rifle scope mounts and much more. Our knowledgeable staff can answer most any question so don't hesitate to contact us
Recent Reviews
Wanted to add my 2 cents to the reviews I saw here. I've been buying from KO for several years now and have not gotten anything but excellent products and services. Bushnell binoc's don't hold a candle to the BPOC tank binocs I bought from there. I've only gotten great service from Lee and the guys at KO. The Kobra never leaves my AK and I've never had a complaint.
Excellent
3 years ago
I am very pleased with the rifle scope that I purchased from KO and it only took 3 days for it to get to me. I have used the scope and it works exactly as advertised. I would recommend them to others
Excellent
3 years ago
2 Reviews
3.4 SmartReviews Score
Recent Reviews
good site for sectionals. Price is good. Pay reasonable shipping fees. Overall the best deal even with shipping and if you order several at a time the price per sectional gets even better bc of the shipping savings.
Great
3 years ago
Although the page from which i ordered generated error messages telling me that there were problems or incompletions with the information i gave three times, the site apparently requested authorizations from my bank all three times. My money is on hold at the bank (three times the purchase price) and ipilot "customer service" will neither answer the phone or return my calls. The bank will not release funds until ipilot faxes an explanation or until the authorization expires and i come to the bank and fill out an affidavit. Baaaad customer service!
Bad
3 years ago
30 Reviews
3.3 SmartReviews Score
Recent Reviews
I ordered 4 bottles of wine a week before Christmas and entered the code for 1 cent shipping. The e-mail confirmation I received showed the 4 bottles, 1 cent shipping and that the order would be received Dec 27th. On Dec 22nd I received 3 of the bottles and a receipt showing that I was charged $26 in shipping less a $17.**** credit. I contacted customer service and wasted over 2 hours of my time trying to get them to refund the extra $8 in shipping. The cs rep kept referring to the invoice I received and kept stating that I had chose expedited shipping even though I had sent him a copy of the original confirmation I received. DO NOT USE wine.com to order anything. They will rip you off for additional shipping and pretend like you made that choice. (I did tell them not to bother sending the 4th bottle...for fear I will incur more outrageously priced shipping charges.)
Bad
3 years ago
Placed an order one week before Christmas because they stated free two day delivery, thinking I would have this by Christmas. Well delivery date of 12/20/16 came and nothing I called the next day 12/21/16 and was told it was shipping out and I would have it on 12/22/16. Nothing...I called again on 12/23/16 and asked to cancel my order, was told I couldn't cancel because my order was in process status. They had a lot of employees call in sick around the holiday and couldn't get my order fulfilled as promised. Was again told my order would be shipping out on 12/27/16. As of today, I still have nothing and I am being told the same thing....My order will ship soon and a tracking number will be generated. I am contacting my bank to try to get my money back. This company doesn't even deserve to be rated one star!!!
Poor
3 years ago
2 Reviews
2.8 SmartReviews Score
Recent Reviews
I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again.
Bad
3 years ago
The CMOS battery in my 9 year old computer died. It was a very difficult battery to find but Battery Specialists had it. Not only was the battery reasonably priced, but they offered free shipping as well. Another plus was that they accept PayPal as payment. I placed the order late in the afternoon on Friday September 1, 2006. Since the following Monday was a holiday, I knew the order wouldn't be processed until the following Tuesday and figured I would receive the battery in about two weeks. To my amazement, I received the battery two days later on September 7, 2006. Not only was I impressed with the quick delivery, but the packaging was excellent as well. The battery was placed in a sealed bag and the pins were protected from damage by styrofoam. Since the battery had to be soldered into my computer's motherboard, bent or broken pins could have made this impossible. I was very impressed with the attention the company gave to protecting the pins from damage with foam and then sealing the battery in a bag to prevent the foam from falling off. Then to top it off, they included an RMA form and instructions on how to return the battery in the event there was a problem with it. I installed the battery today and it works great. So to summarize, Battery Specialists had a difficult to find battery in stock, offered free shipping, accepted PayPal, processed and delivered the order quickly, packaged the battery to prevent damage, and included an RMA form and instructions on how to return the battery in the event there was a problem with it. You can't get more perfect than that! Many companies could, and should, learn a lesson from them. At a time when poor customer service seems to be the rule, it is refreshing to see a company who breaks this rule and goes over the top in offering fantastic customer service. Highly reccommend them.
Excellent
3 years ago
39 Reviews
4.5 SmartReviews Score
LeisurePro Ltd
Shop underwater sports, scuba diving & snorkeling gear. Get wetsuits, spearfishing & freediving equipment from brands like Cressi, Scubapro, Mares, Aqualung, Suunto & more
Recent Reviews
Bought a Oceanic VTX in March and paid the 2-business day, my dive computer was delivered to the wrong address, didnt get it back and Leisure pro refuses to refund me... Their excuses - Need UPS investigate, every time I ring them got the same reply "UPS is investigating need more 7-10 business days.. its now 25 business days and Im still waiting..
Bad
3 years ago
I submitted a post two days ago on their site, at this time they haven't posted my feedback. I'm seeing their nine 5 stars along with one 4 star feedback. My feedback is for the purchased of their 3/2mm X-Span Hood to go with my X-Span Jacket. When I placed my phone order I told them my head size was large and my neck was medium. He replied, we just go by the head size. The hood fits my head but is loose around my neck. Not sure why their website has a chart for head and neck. Later I did seen similarly issues via Amazon's feedback about the neck being loose on the X-Span hoods.
Bad
3 years ago
9 Reviews
4.2 SmartReviews Score
Recent Reviews
Ordered an item from LuggageOnline 12/14/11 for Christmas. Plenty of time right? Not for LuggageOnline. On 12/21/11 I noticed on UPS tracking data that item was scheduled to be delivered 12/26-12/29/11. I called LuggageOnline. The LuggageOnline agent cancelled the order and placed a new one with 3 day shipping (which was being offered to all online). His call not mine. On 12/22/11 I noticed on UPS tracking that the package would be delivered 12/26-12/28/11--AFTER CHRISTMAS. They have a tab where you can print a "gift voucher" telling someone that you ordered something from these dopes, but it didn't arrive. How nice of them! I happened to notice that the original shipment--which I could still track on UPS--had actually arrived in my town on 12/21/11 at exactly the time I was talking to the first agent. I called LuggageOnline customer service again. They informed me the item was now on back order. As for the original shipment. It was rerouted and could not be rerouted again back to me. So, what I got for my call to customer service was LuggageOnline taking steps that stopped me from getting what I ordered on time and doing something that insures I will not get the item on time. Also, at no point did I ever receive an email informing me my order would be late. They have good prices. But there is a reason for that. THEIR SERVICE IS TERRIBLE. Pay an extra couple of dollars and buy elsewhere.
Poor
3 years ago
I ordered 1 Jansport backpack and 1 travel-outlet kit. They ship the products promptly. The price was cheaper than amazon. When I send email to the Luggage Online, they respond me very promptly. I was kind of worried at first because I usually do not buy from anywhere except amazon or buy.com. However, I did not have any problem with Luggage Online. I recommend this seller.
Excellent
3 years ago
3 Reviews
2.5 SmartReviews Score
Recent Reviews
I have not purchased anything from this store,but wanted info on some struts for my 960. e-mailed them and got no response so I left it at that. doesn't seem to reliable to me. They are out of Montreal, Quebec.
Poor
3 years ago
I ordered from them over 3 weeks ago. No confirmation, no nothing. My card was charged for the order but nothing has been sent. I wrote multiple emails with no response. Their number has conveniently been removed from their website. DO NOT BUY FROM THEM!!!
Bad
3 years ago
52 Reviews
3.2 SmartReviews Score
Recent Reviews
I'm writing this review while STILL on hold with Old Navy customer service. Chat option is not even available online, and I have been on hold for 1:22:50 and counting. My order shipped and was missing a product (even though the packing slip showed it included). Not only am I on hold forever to correct this, but the hold music is a horrifying loop of 3 second clips of alternating songs and static. Songs from the 60s - present time, jumping every 3 seconds I was just listening to Pink and Elvis with some other unrecognizable songs thrown in. WTH IS THIS?!?!? I just want the items i paid for! I will NEVER order or buy from Old Navy again. I will make sure that I tell EVERYONE I know about this experience, and I'm going to post it on all of my social media accounts. This is the most obvious demonstration of how little they value their customers I have ever seen.
Bad
3 years ago
I bought some things on line in mid AprilI didn't like the flimsy material whe I received the order as month later so I sent it back the next day. They received the merchandise on May 22nd and still have not given me a refund. I will never buy from old navy again!
Bad
3 years ago
15 Reviews
3 SmartReviews Score
Recent Reviews
Buy local! Don’t waste your money with this company. I ordered $187 worth of plants and bulbs on 9/5/2020. Everything in the order was designated on their website as ‘fall delivery’. On 10/22/2020 I contacted them via their website requesting a refund. By that time we had experienced several hard freezes, temperatures were regularly below freezing at night, and planting the live plants and bulbs was no longer possible. Other than their standard automated responses I heard nothing so contacted them again via their website on 10/30/2020 restating my request for a refund. On 11/2/2020 I received an email from them requesting all previous correspondence regarding the issue. Up to that email, my only correspondence from them had been their automated replies, but I put my two requests and their automated responses together in chronological order and sent it back to them via email. After more automated responses, on 11/6/2020 I receive a shipping notification for my order. Note that I did NOT request the order be shipped, I requested a refund. I contact them again pointing out that I can’t plant either the live plants or the bulbs when they arrive since the ground is frozen. Even if I could dig a hole, the temperatures are below freezing at night so the live plants would die. I’m told, via email, that the live plants and bulbs can be “stored in a cool, dry, and dark place or planted in pots and kept inside until more optimal planting”. These are plants and bulbs that should be planted in the fall. They are expecting me to store them or keep them in pots for almost a year? That’s ridiculous! Now on 12/3/2020 the live plants (half the cost of the order) are dead. The bulbs have been stored in a ‘cool, dry, dark place’ but I seriously doubt they will be viable when I’m finally able to plant them next fall. I would have been far better off spending my money locally and getting quality plants, bulbs AND good customer service. I wish I would have read the reviews before ordering from this company. I hope someone else can learn from my mistake and avoid doing business with this company.
Bad
3 years ago
I ordered over $600 worth of plants in early 2019. I received an email that my order had been received and my credit card was charged in February 2019. In April I had no follow up or delivered order, so I called and emailed, left messages. No response. Again I called and emailed on may 15. I received a response may 20th that my order had shipped. 2 weeks later half my order showed up, 2 plants dead and it took until july to get the remaining order and replacements for those that were dead on arrival(july in Missouri not a successful time to plant anything) 2 rose bushes did fine but never came back up in spring 2020. I emailed and called in April 2020 to request replacement for the warranty Rose's. No response. I emailed and called again may 5, may 20 and june 4. I received a response on june 4 (saying allow 2-3 business days for a response) that my request had been forwarded to the appropriate department (still nothing) and since may 20 when I call their phone rings twice then goes to a busy signal. Research today showed MANY similar complaints.
Bad
3 years ago
30 Reviews
3.7 SmartReviews Score
Expired DNS Hosting Services DNS Made Easy
Please contact this domains administrator as their DNS Made Easy services have expired
Recent Reviews
I also never received my order which was placed Dec 3. I have left multiple emails and voicemails.
Poor
3 years ago
I've recently put 3 orders and received all three orders with all beads on each order received. I'm satisfied with what I paid for and give them 5 stars on all orders and shipping them in a timely manner. Thank you for your business. Sincerely, Renee From Hilo Hawaii
Excellent
3 years ago
10 Reviews
3.1 SmartReviews Score
Recent Reviews
I ordered 2 pieces of gear for a deployment to Afghanistan. Unfortunately one of the items were out of stock, and I needed it really quick. When I called to cancel my order, AFMO was polite and returned the credit on my credit card right away. Very professional and polite! They didnt play any games. Also, I liked the fact that someone there actually answered the phone, unlike a lot of other internet dealers. I will definetly do business with AFMO again.
Great
3 years ago
crappy service paid for second day shipping but they didnt mention that they dont have the product i will never order from them again worst service
Bad
3 years ago
30 Reviews
3.8 SmartReviews Score
Comfort First
Offering quality Made in the USA living room bedroom dining room and teen furniture
Recent Reviews
I had a great overall experience with Comfort First. My order was processed and shipped within 24 hrs. I would buy from them again. Thanks!
Excellent
3 years ago
I shopped from Comfort1st for the first time and my experience was great! I received the item within 2 days. Great prices, great customer service! I definitely recommend this website!
Excellent
3 years ago
24 Reviews
2.6 SmartReviews Score
Recent Reviews
Had ordered a mountain bike and to make a long story short,I was not getting the bike I had ordered. I contacted their customer service management and it was resolved to my satisfaction. Any company can make a mistake, but when they admit it and make it right and apologize for the error I think they deserve credit. Too often today companies will not admit their errors or make things right. I found out that Sports Authority is a quality organization. Ernie Thomas
Excellent
3 years ago
I had a bad experience after shopping a softshell jacket from them. I gave good amount for it but it was not good as they described it. It was of poor stitching. I regret that I chosen this site to buy my softshell jacket. Please don’t go for this site.
Poor
3 years ago
2 Reviews
3.6 SmartReviews Score
Recent Reviews
I will start by saying l was very fortunate to have won an awesome swim spas from Spas Direct in December last year (2017) So for anyone who might ne wondering about the many Spas Direct Giveaways... "YES" they are real. We were kept well informed regarding delivery date etc etc and the swim spa arrived in a very well packaged timber crate, bubble wrap and plastic. It was in perfect cosmetic order and now that we have it wired up and filled with water we can say that this "Master Swim Spa" is fantastic... heaps of pressure from the jets, terrific heater and all round just brilliant. We love our swim spa from Spas Direct, Cheers!
Excellent
3 years ago
I ordered a cover on the 16th and paid in full for it. A couple weeks went by and I received an email asking for exact dimensions. I was in the processing of moving and so it took me maybe another week to call with the dimensions. When I called they had already took it upon themselves to order the wrong dimensions. I spoke with a lady named Lianna Lawson who more less told me I am stuck with it. She will not return any of my 5 phone messages I have left. I have refused delivery and now I'm left with no cover and minus $289.00 in my bank account.. Do not order from this company!
Poor
3 years ago
37 Reviews
4 SmartReviews Score
Recent Reviews
I've been looking everywhere for this printer and have been disappointed when I began the process of purchase. I would get a no longer available message. I've never ordered anything from this company and can honestly say...I'm very very happy with this order.
Excellent
3 years ago
The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day
Poor
3 years ago
24 Reviews
3.5 SmartReviews Score
Aviator Sunglasses Polarized Sunglasses Sunglasses for Men
Aviator sunglasses polarized sunglasses and sunglasses for men are at a discount online
Recent Reviews
Worst online reseller that I have dealt with.No response to emails or phone calls.I have been trying to get a UPS tracking number from them for 5 days,no luck. My glasses were shipped 0n 12/22/05,according to their shipping email.
Bad
3 years ago
Hello, as first sorry for my bad english because I'm a german customer. I've have ordered glasses for $ 115,40. After reshipment nearly 2 months ago I'm still waiting for an answer and the refund. No answer by emails and no money. So I have no glasses and no refund. So I've learned not to order in the United states and to buy my glasses in Germany. It is not possible to get my money. This shop is a con-artist one. Do not buy there.
Poor
3 years ago
24 Reviews
2.9 SmartReviews Score
savinglots.com
Recent Reviews
Been 8 days no tracking number and no product. I've also messaged several times and no response back.I would give a 0 if possible
Bad
3 years ago
ChadMatern
I gave up and canceled my order after three weeks of them promising to ship it "shortly", even going as far as saying they had it in stock and it was reserved for me. Pick a different reseller if you can.
Bad
3 years ago
kreide