Coffee Wholesaler

I would never buy one of these things again SIR-TOYSCILEX. It was not that hard to install but it is not very user friendly. My car battery died and now the thing will not work, I called in to see what I needed to do and they told me I had to take the dash back apart, unhook everything, wait 5 minutes and try again. I guess they figure when they sell you these things that your battery will never die or have to be replaced. As far as the user interface all I can say is if you want to do anything but change the channel you better have the manual because it's going to take you 15 minutes just to figure out how to move from one screen to another. I guess I'll waist my Saturday taking the dash back apart so I can get the sirius working aging. DON'T WASTE YOUR MONEY.

Ordered my MyFi replacement battery for $34.98 on a Sunday with an additional 2 day shipping cost of $18.63 for a total of $53.61 Battery size is 2 1/2 x 1 1/2 inches and arrives in a UPS bag size 15 x 13 inches.. the battery arrives bent. I call XMFanstore on Thursday, they tell me another battery will be sent and I should receive it Monday. They never sent the battery becasue they have a UPS delivery problem and I won't be able to get another until the bent battery is picked up and XMFanStore works it out with UPS. I'll be stopping charges on my credit card and do business with someone else. Ryan Morris needs to rethink his customer service policies...shame on you...you are not there to help.

I am a buyer for a manufacturing facility. We had terms when I ordered from them in May. However, now in July I am supposed to order through their website instead of sending them a purchase order and pay by credit card at the time of placing the order. When I send questions to their customer service email I get plenty of runaround, but no answers. TERRIBLE customer service!! I'm sourcing my parts elsewhere from now on.

Ordered some parts on July 13 and received an email the same day saying the order has been shipped and should arrive in 7-10 days. It arrived today, July 30, so it was later than promised but package was in good condition. Futurlec is based in Australia but package was sent from Hong Kong so they may not have components in-house and rely on another company to fulfill their orders and have little control over what components are really available at time of order.

I was a frequent customer with Memory Express for all my computer needs, and recently purchased quite a few items from the store in in Edmonton North - 13629 - St. Albert Trail, but had a very bad experience with the customer service there. The guys at the customer service here are not professional at all, and instead of trying to help you, will only try to get rid of you in any way they can. I had a small problem with my motherboard and was trying to get some advice in solving it, (HDMI wasn't working) instead of try to help, he just kept chasing me away, refusing to say anything unless I bring the computer in front of him to see it not working. I think the loser assumed I wanted my money back or something, while I just needed some help fixing it. It turned out to be a jumper setting which took me another few days to figure out. Unfortunately I had to go in a second time since my mail in rebate was rejected. Apparently the rebate that was posted in Memory ex. website was applicable to another store. So ME claims the manufacture made a mistake by giving them a wrong code and the manufacture claims that ME made a mistake by posting the wrong info. So I don't get any rebate back. And this time another really adamant guy in the same store customer service, when I tell him this, all he does is printout the rebate and tells me to don't depend on mail in rebate, that's it. These guys don't give a damn about the customer at all, I think the management has to really give their staff some customer service training, and get rid of some of there stone faced losers.

When we were planning to buy graphic card during boxing week of 2019 and went to memory express, Calgary south location. They were telling me that we do have policy of price match and they did price match for graphic card. When we were planning to buy cooling fans and gone to memory express during same boxing week and asked for price match. They were telling me that we can't do during boxing week. Then I told him that you guys did just yesterday (during same boxing week) and his manager was telling me that that was just courtesy. He was providing completely irrelevant justification. This is double standard. They have low price guarantee and beat any Canadian store within 15 days of purchase from memory express which is clearly written on their web-site but they didn't follow even though we have purchased computer parts over C$1800. They don't have good sales staff and store manager. They don't have any courtesy.

ordered one day received the next. Super fast and way cheaper than anywhere else online. Will definitely use them again.

Ordered first time on 10/20/17, 2>16 year Mystery Boxes. GearXS says it shipped with tracking number. UPS shows still not at their facility. 10 days and nothing . Cannot talk to a person. Have asked Paypal to cancel at this point. Don't feel like a valued customer. Very poor Customer Service/response. Would like for it to have gone well. Very disappointed in this company.

Ordered a laptop motherboard .great company fast delivery..works great ..thanks

I ordered a PCGA-PRZ1 port replicator for my Sony Vaio PCG-Z1RA. Pros: Arrived 3 days ahead of schedule, packaged nicely, no apparent damage. Perfect for my college studies where I carry my laptop around frequently. Customer service was easy, and provided me with a tracking number for my package. Pricing was fairly reasonable and low compared to sonystyle.com, which was $199 with free shipping. The total I paid for was $154 + $15 = $169, so I saved about $30 after shipping. Cons: Did not include original box, so I could not register my port replicator. Not even sure if this product was new, since it wasn't in it's original box, but had most of its packaging. Shipping was outrageous for such a light product (2 lbs cost $15 for Airborne Express ground). Not sure if the product was insured. Overall was pretty good. I just hope this port replicator doesn't break.

Ordered a Home Theater Master remote control MX-700 today at 1:30pm and received FedEx tracking number for overnight shipping at 1:55pm. That was extremely fast. In addition, customer service sent an email to clarify that the product needs signature when delivered. I would recommend this store to anybody who looks for a good price on remote controls as well as excellent service.

I had a great experience with Susan from Surf. I called first to get a stock status and was told that I could have my order shipped that day if I got it in early enough. I told her that I'd enter it right away and she said that she'd watch for it. A couple hours after my order was entered, I got a notice with my FedEx tracking number. Great service, great price!

I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders

I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away

I needed a hard to find 5.25" motherboard for a GPS system at a golf course. It went out the Thursday before Memorial Day weekend and we really needed the machine up and running. I found it online at Orbit Micro and had it the next morning. The price was good and the packaging was spectacular, couldn't have hurt it if you had thrown it off a roof. I am extremely pleased with the service that I received. Will do business with again.

Bought a PCI Express 8x to 16x adapter that allowed me to use a PCI-E v2.0 x16 video card into a PCI-E x8 slot, as x8 video cards are not available. The adapter was shipped immediately, and arrived as expected. Very happy!

I have had an active account with TigerDirect for my business since 2010. I have had nothing but great experience from them. They are a great local re-seller with great products for great prices and I always receive them within a reasonable about of time. I came to this page and saw all the negative reviews. I had to share my experience because every company has their flaws. But this is a good company and I think this page just shows all the bad. But people with something negative to say are usually more likely to go through the trouble of making a review. So this is just all bad exposure... There's nothing wrong with this company. They don't scam anyone. They are just trying to run a business....

I've been using TigerDirect for years now, I've never had a single problem with them what-so-ever. I use the Canadian version of the site and EVERY single time I have ever ordered from TigerDirect it's always been at my door within 3-4 days unless there was a slight hiccup in shipping or my credit card was giving them a processing issue. I had an issue where they sold me a dead RAM stick, contacted customer support and asked for a refund, they said to send it back so I did, $20 to ship it back through Canada Post and they gave me a full refund on the product. TigerDirect is a wonderful company to deal with in regards to computer parts. I've never bought anything else from Tiger other than parts to build PCs and laptops and headphones, but I've never had one single problem.

Ordered two digital optical cables on Saturday, shipped same day, got on Monday via Priority Mail. Prices were very good for excellent quality cables. Very happy with purchase

I placed an order online thru BuyExtras.com website and my credit card was charged on October 4,2009. The company sent me an email on same day confirming my order and the amount charged. I waited for my order for several days but nothing arrived. Finally on October 21,I found out based on their website that my order was cancelled. I was under the impression that my order was shipped already since my credit card was already charged. Worse, I was'nt notified about the cancellation and the fee was'nt refunded back to my card. I tried to look for a customer service phone number on their website but I could'nt find any. I just sent an email thru the company's website informing them about the problem. I guess I just have to wait for their reply. I always use the internet for years to make purchases online and I've never experience somehing like this before.

I have just received my first order with this company. The transaction was easy, and shipment was fast. Although I didn't have much "personal" contact from them, they did send email confirmations for every step, including my tracking nubmer. So far, so good!

I recently placed an order with VertexPC. The transaction was very pleasurable and easy. I got my shipment very fast. I received email confirmations from the company with all tracking information included! Thumbs up to Vertex PC. Thank you, Jean

Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby

I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.

This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.

I recently purchaed a larger harddrive (1TB) for my laptop. Drive Solutions also recommeded a solution for ghosting my current harddrive onto my newly purchased one. I took them up on their suggestion and purchased the ghosting software and equipment. I am so pleased with the outcome of my purchases. It 4 hours to ghost and install my new 1TB harddrive and when I booted it up everything was there for me - all my programs. Oh and I should just say that I was 'giddy' with joy with all of the free GB's I had for file storage. I would indeed recommend Drive Solutions to all my friends and colleagues in need of harddrives and data transfer solutions.

I purchased a Western Digital 500G hard drive to replace the faulty 320G drive in my Toshiba L305D.Once installed, the new drive accepted my Recovery software seamlessly and I was back in business. My only complaint...I emailed Drive Solutions to ask if the 320G to 500G swap was possible and never got a response. I took it upon myself to order the higher capacity drive and hoped it would work (same interface). The end result was good and I am pleased with my purchase, both quality and value.

I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.

June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.

Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!

I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!

I ordered 4 "mystery boxes of stuff" on November 27th. My wife ordered 2 "mystery boxes of stuff" on November 28th. Boxes arrives and we got the EXACT SAME ITEMS. Why was I charged for 4 when I got the same items as an order of 2? I called their 800 number. Was told to email support. I emailed their support and got no reply. I called again a few days later. I was told to email support again. I told them I had. They said there was nothing they could do, other than "relay the message to their 'box of stuff' department". I emailed again. No answer. I called back again. They said they would once again relay the message. I am now forced to take this up with my credit card company. I will never shop HomeandBeyond.com or Polsteins again.

This order was placed online at www.homeandbeyond.com on 6/29 and was originally shipped on 7/2. I received an email with a tracking number. On 7/7 the package was returned to origin by UPS - reason on UPS web site "This package was damaged in transit. UPS will notify the sender with the details / all merchandise is being returned". When I didn't hear from Home and Beyond by 7/16, I called Customer Service and was told it was waiting for management approval and he will get it out ASAP. I didn't hear back and on 7/20 I sent an email to customer service - I received a reply with a ticket code stating someone will contact me. Didn't hear anything and on 7/24 I called Customer Service and asked to speak with a manager. I spoke with a Supervisor who apologized and told me he would ship it out express that day. After 4 days I called Customer Service and asked if my order got shipped yet. I was told it was scheduled to ship that day (the 28th) and I would receive an email as soon as it shipped with a tracking number. On 7/29 when I didn't receive an email, I called Customer Service again fully planning on cancelling the order, and I was told it shipped yesterday. When I got home from work it finally arrived. I would never, ever purchase anything from this reseller again. This company is the worst I've ever dealt with.

Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.

1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.

As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.

Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.

I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.

This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.

I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.

We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.

I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again.

The CMOS battery in my 9 year old computer died. It was a very difficult battery to find but Battery Specialists had it. Not only was the battery reasonably priced, but they offered free shipping as well. Another plus was that they accept PayPal as payment. I placed the order late in the afternoon on Friday September 1, 2006. Since the following Monday was a holiday, I knew the order wouldn't be processed until the following Tuesday and figured I would receive the battery in about two weeks. To my amazement, I received the battery two days later on September 7, 2006. Not only was I impressed with the quick delivery, but the packaging was excellent as well. The battery was placed in a sealed bag and the pins were protected from damage by styrofoam. Since the battery had to be soldered into my computer's motherboard, bent or broken pins could have made this impossible. I was very impressed with the attention the company gave to protecting the pins from damage with foam and then sealing the battery in a bag to prevent the foam from falling off. Then to top it off, they included an RMA form and instructions on how to return the battery in the event there was a problem with it. I installed the battery today and it works great. So to summarize, Battery Specialists had a difficult to find battery in stock, offered free shipping, accepted PayPal, processed and delivered the order quickly, packaged the battery to prevent damage, and included an RMA form and instructions on how to return the battery in the event there was a problem with it. You can't get more perfect than that! Many companies could, and should, learn a lesson from them. At a time when poor customer service seems to be the rule, it is refreshing to see a company who breaks this rule and goes over the top in offering fantastic customer service. Highly reccommend them.

I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!

I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.

I was simply trying to buy an ebike battery from Bix International which has the same physical address as this company so I presume it is the same. After exchanging several emails (most emails sounding like they were not from a native english speaker) I finally got most of my questions answered. Actually some of the questions were not even answered properly and in return emails I would also have to point out the question I asked and point out how thier answer did not make sense. Any company that will answer only one question at a time and I have to send multiple emails asking them to please answer all the questions (yet they still answer only one at a time) seems to be a bit flakey to me especially when the replies are not even in proper english. I have had way too many issues with counterfeit batteries from China to trust a company that seems to lack even basic communication skills. Even the website had issues. When I entered my Washington state zip code the only option it gave me was for pick up rather than for FedEx. I certainly am not going to go across most of the country to pick up a product. Glitch on the website I presume. Just another red flag. In the end due to the lack of proper communication from them and the website issues, I have decided to go elsewhere. If you cannot even answer my questions effectively I am certainly not going to spend several hundred dollars on something and hope it works properly.

Received e-mail stating "following items have been shipped" on 9 January 2006 and having my credit card charged. Received e-mail 11 Jan 2006 stating item not available anymore and credit card charge would be reversed. This is a SAD way to be doing business.

Placed on order on 4/13 was told item was available to ship. After a week I asked for the tracking numbers and was told they would get them and send them to me. I was out of the office for a week and when I got back the switch was not delivered. Called several times and only got to voice mail was never able to talk to a live person. As of 4/30 no switch, no tracking numbers, to response to voice mail left on the customer service line. Don't do business with KVMs.com if you need the equipment in less than a month. Customer support is non-existent. I would rate this company as very very poor to do business with.

I had the same experience as the other customer...credit card was charged immediately but order was never acknowledged, items were never received after two months, NO ONE answers the phone or responds to faxes or live chat...STEER CLEAR OF THIS COMPANY. I'm going to report them to the BBB right now!

I mistakenly ordered the wrong battery. They immediately helped me correct the mistake and shipped me the battery I meant to buy. Courteous service and took the time to answer my questions.

Purchased $7 battery. Was charged $7 plus $16.72 shipping. Battery was defective (dead and would not recharge). Batteries and Butter did not want to reimburse shipping cost. Had to negotiate to get $15 refunded on $23.72 charge.

I ordered two cases for my phone and was very pleased with the prompt service. The cases are exactly what I expected. I will definitely order from them again!

It was easy to order the battery through Amazon. Delivered on time and it worked.

I will never order from this merchant again, and would recommend that no one else order from them either. I called this company to verify that the product in question was in stock and would be able to ship that day, overnight delivery, for delivery the next day. They assured me in every way that we would indeed have the product the next day, and not only did that not happen, they refused to refund any portion of the payment I made for the trouble that the delayed shipment caused.

On Thursday morning, I ordered a motherboard that was listed as being in stock. I received a confirmation email, and my credit card was charged. I checked online order status daily, with no change, until the following Wednesday, when I received an email from Jane. She wrote that the item was discontinued and not in stock, and asked if I wanted to cancel the order. I said yes, and later I received an email with a confirmation that my order was cancelled. Overall, the process was painless, but the out of stock item should not have been listed as being in stock.

Purchased a replacement Dell Laptop Battery - will not hold the charge. Have been trying to return for credit but web site is "under construction" or "page not available". I'm afraid they are out of business and I am out of luck.

I have ordered form this store maybe about 20 times. The only thing I do not really like is that they charge shipping in multiples the order is made (ie ordering two batteries results in almost double shipping charge)

I ordered a Opteron 148 with CABNE stepping from Robert a few days ago. He is a very nice person who keep you updated of your order status constantly. Also, although I put the order in late (after 5pm eastern time), he still rushed my order and the cpu was shipped out that same afternoon. Although the shipping was for 3 days, I received it in 2 days and I was very pleasantly surprised. Overall, this was a very satisfying purchasing experience. I have definitely put Compumusic in one of the 3 or 4 rare online retailers that I trust. I highly recommend compumusic for its customer service, shipping, and overal experience. Oh, and if you are looking for the rare computer parts, compumusic will most likely finds it for you. Way to go.

Informed me very prompty about the item I ordered, a Terratec EWX 24/96, being on backorder. They responded to emails quite fast and kept me up to date on the status of my order. Even though it was on backorder I still received it within 2 weeks of placing my order. I would happily buy from Compumusic again because of their excellent customer service.

I've been looking everywhere for this printer and have been disappointed when I began the process of purchase. I would get a no longer available message. I've never ordered anything from this company and can honestly say...I'm very very happy with this order.

The item I received arrived almost immediately after being shipped and was new-in-box as expected, operating perfectly. The only point of detraction in the ordering process was the Email I received just in the previous week informing me that the open order couldn't be re-authorized due to insufficient funds and that the order was being cancelled; the item was processed and shipped anyway, and while utterly confusing, I'm quite pleased with the result and am happy to have the product in time for Mother's Day

I ordered a pair of Black Kevlar Sleeves and after a week of not getting a shipping confirmation, and constant emails, i finally threatened to get a chargeback on my credit card, which they responded that the shipment had not arrived yet and there was no need to go to the bank. I then contacted "INTERSAFE" about this retailer in which they stated that they were in no way affiliated with Probuy.net (They are NOT a division of Intersafe). After that email i recieved the package a few days later to find that they had sent me a pair of YELLOW COTTON SLEEVES with KEVLAR FROM DUPONT stamped on them. Finally i wound up getting a charge back through visa and i have filed the appropriate materials for an investigation with this fraudulent company. Whatever you do, dont buy from these people, they are a SCAM COMPANY based out of a FREE EMAIL ACCOUNT FROM GMAIL and are in no way affiliated with the Intersafe company.

I ordered a back brace on 8-8-06 and still dont have the item, I also found the item for $8.00 cheaper.

I don't normally take the time to review a company because its hard to judge a company when everything goes great. However when everything doesn't go great you can truly determine the company's worth. I give Rokland five stars for their customer service. You can't find a better company to do business with.

I purchased 2 Cingular sim cards from them since they had the lowest price I could find. I ordered late on Tuesday, they shipped on Thursday morning and arrived Saturday morning. Not bad for free shipping. The sim card activated right away and are working great. Great company.

In under 24 hours, Mythlogic pulled together an outstanding gaming machine at a very affordable price.

I previously brought computer from Sager reseller. The experience was good. But now that I decided to buy another laptop during the recall time. My experience with this reseller was only fair, we exchanged email for quite sometime but I cannot get enough information to make any decision. Then I've heard of Mythlogic,so I chatted with One Smart Nerd. Then I placed order right away. The conversation was very truthful and direct. The guy helps me save $200, which suppose to be on his revenue. After I placed the order, I keep emailing him about the updates, status, question almost on a daily basis. I know I was very childish, but all of the questions got answer. I was very satisfy with the service I got from Mythlogic. Now I got the laptop. It was gorgeous, everything is solid build. Even with the original manufacturer screen, the screen is beautiful (I don't know if this is the effect of the calibration or the screen is just different from the previous one I own) Also I'm really appreciate that Mythlogic put a comment on the box for UPS. I mentioned that comment 2 times 3 weeks before I receive the laptop. They still remember that. I just want to tell other potential customers, this company is very serious about their services. I know the price is a little bit higher than other resellers but give it a try you won't regret it.

mailed order on friday and received antenna the next thursday. best price i found. so far so good.

I have used them occasionally in the past. They are local (for me). Found the in store service helpful and friendly. Today I called them for a semiconductor. Got transferred to parts quickly. They did not find the part in their NTE cross reference. They would not check any other source or take the specs I had available to provide and look for a suitable substitute. She seemed in a big rush to get me off the phone. I called DigiKey and got great service, the part is now on its way. I will still call Warren first, because I can drive over and pick up, but was pretty disappointed in this interaction.

I am very pleased with the Panasonic KX-TG4500B 4 line expandable phone system I purchased recently. The cost was very competitive, the shipping was timely and the product arrived in good shape. I used the two line version (discontinued) for many years and loved it. Though I only have two active lines in my business, this 4 line system works fine and has essentially the same features as the two line version. The portability factor of the cordless phones and the features of the answering/ auto attendant system are the most attractive attributes imo - but this system is feature packed and just works!

I ordered a Siemens S450 Gigaset and extra handset (S45) from this company. I saw the website and placed the order by phone (Nancy was very nice when she took the order.) The extra handset was backordered. When I received the phone, it was very defective. It rang for no apparent reason, the backlight on the keys didn't work, and the speakerphone was so quiet you couldn't hear it unless you held it up to your ear. I emailed and asked if they would take it back. I asked if I could exchange it for a different phone, a Philips. They said "yes". So I asked them to pricematch Amazon's price for the Philips--and no response. So I started a "chat" using their chat client on their website, with Steve Winter. In that conversation, he not only refused to send me a different (or any) replacement phone (saying "I'm not convinced you would like that phone, either, so let's just process the return.") He degraded Amazon by saying that "they probably don't have it in stock anyway" and "They often sell things that they don't really have". (That wasn't the case, btw.) He CHARGED me to return this DEFECTIVE phone--to the tune of nearly 35 dollars (15 as a "charge", plus he added a 10 dollar charge for the "free shipping" of the initial order, plus I had to pay 10 dollars in shipping to get it back to the company). So for a 79 dollar phone, it cost me 35 to return it. When I told him that I found this practice unprofessional, he became very rude. He refused to give me any information about my refund. I sent the phone back, tracked it, and even though it delivered he still refuses to tell me anything about the refund. I emailed again and told him that if he chose to remain evasive about my refund, I'd be forced to report him to the FTC and consumer ratings services such as this. He left me the longest, vilest, most awful message on my machine, and then followed that up with an email saying that I am "incompetent and vicious" and that if I report this, I'm "making a fool of myself". My husband called him to see where/if there was a communication error (I'm a very quiet person) and he treated my husband the same way. After doing some research, this "Sellcom.com" uses a Roxboro, NC address on their website, a Durham, NC address on their invoice, and an Illinois number for their fax. The returns center is in Austin, TX. While Mr. Winter called me from a number registered in Durham, NC, there is no business license for Sellcom.com registered there (as per the BBB). Neither for Roxboro, NC. As directed by the local Police Department, I have placed a "dispute" on my credit card for this transaction. Please, avoid this company. Amazon is a much better deal. I chose this company because they were a few dollars below Amazon, and this site had no negative reviews about them... So, while I "saved" a few dollars, it has cost me 35 MORE and a lot of time and heartache dealing with unprofessionals such as these.

I sent in a rebate for a Lexar 2 gig card on January 8th, 2007 for $55. Yesterday, I got a postcard saying my rebate was refused because I had the wrong UPC code enclosed. I looked at my copies of what I sent to them and the UPC clearly showed it was for a 2 gig, 133x compact flash card....it was on the package the UPC card was in. I called them and they repeated that it was the wrong one. He said the UPC code I sent was on a label...he wanted the one that was 12 digits and began with 6505. He said that was on the package. What package? I got the UPC code I mailed in from the package! He just repeated that it was on the package and it began with 6505. I asked to speak to a supervisor, but none was available and they will call me back. In the meantime, I found the UPC code he was looking for and am mailing it in. It was on the cardboard that has the lifetime warranty info on it, so I had saved it. I wrote a letter with it, saying that enclosing 2 UPC codes on one package is NOT building customer goodwill. I doubt it will do any good...I'm sure it's just another ploy to NOT have to give out rebates, but it is very frustrating. Thought I'd let you know....

Ordered a 8GB 300X Compact Flash card through another supplier. There was a rebate advertised for $80.00. Sent all the required documentation to Lexar Rebate Center. Later checked the rebate website to see if rebate was being processed. It said rebate was approved, but in the amount of $40.00. Sent several e-mails to Lexar trying to resolve this issue, without success. Called the corporate office several times and was finally called back by by a rebate supervisor and advised that another check was being sent today to make my total rebate $80.00 as advertised. I still have no explanation why the change from $80.00 to $40.00 on the original rebate check. Moral of this story is to watch very carefully any Lexar rebates to ensure they are rebating you the correct amount.

get these people on the phone it goes to voicemail I think it's overseas operation it's not in New York City that's in some front I can't get my items. to claim to get my money back cuz they take the money out without sending the product into sounds like a scam.

i place an order onlne on may18,2020 because item online looks like are on stock because it not specified and i buy should 5 to 7 bussines day. but 6 to 7 bussines days means for the company to get the item from another distribuitor. i wait more than 15 days an nothing i email them what is the status of my order because show processing since i place the order, they told me to wait 5 days more becuase its an special order i wait but nothing i send a email again because if you dont write to them they dont tell you nothing and you get stuck, and they told me we have to wait a week and half more becuase the item dint have it. i wait 23 days and still no item i cancel order, if placing an order are horrible to get refund are worse, they told me order was cancel when never they cancel order, and i was waiting since jun5 util now they cancel order to charge your card are very fast but to get your item or refund are the worse FIRST AND THE LAST TIME TRY TO BUY HERE PEOPLE OPEN YOUR EYES BEFORE BUY HERE MAKE SHORE ITEMS HTEY HAVE IT IN STOCK OTHER WISE I DONT TAKE THE RISK TO BUY HERE... I DONT RECOMMEND TO NO ONE BUY HERE

Slow shipping 2 Orders placed in mid Dec, one finally shipped mid Jan. I was waiting for the second order to call an electrican to get all the items installed. The ecobee thermostats they sold me do not work correctly. even the vendor is not helpful, blaming my new home or keeps pushing new firmware, which is not helping. there is over a 5 degree differential in the reading between the thermostat and room temp and my HVAC makes a loud fan noise when running. No issues if i replace the thermostat with a Honeywell or Trane unit. Smarthome refuses to accept a return without a 25% restocking fee which is not right as the products are defective stating that the items are beyond 30 day (if they had shipped the second order on time, there would not have been an issue). they keep deleting my review on their website for the product Buyer beware.

I ordered a gate alarm with one extra transmitter from the SmartHome USA website. Fortunately, I paid using PayPal so I have hopes of getting my $245 back. Never received any communications from this so-called company at all... No e-mail confirmation following the online order. No e-mail confirmation of shipping. Nothing! Finally called the phone number for the company that is listed in my PayPal e-mail receipt. No live person answers. Just a male voice recording saying "leave your name, number and the date and time of your call". That's it. Doesn't even identify it as a business phone. Completely unprofessional. As total scam, I believe. Still no contact from the company but I have filed a complaint with PayPal requesting a refund. I would recommend you stay as far away from this "company" (and I use that term very loosely!) as possible.

Ordered and received an R4 within 3 days!! I am very satisfied with echostore.com and was quite impressed with their speedy delivery! I placed the order for the item late in the day and it was shipped that evening. It was packaged perfectly. I was very pleased with echostore.com and the R4.

I purchased continuous ink system (CIS) for Canon Pixma ip5200 from Echostore. CIS worked for 2 days then printer head clogged. Cleaning did not help. After some time printer showed error code 6502 (need for repair) Canon agreed to exchange printer (fortunately) Echostore representative tried to convince me that CIS is fine and have to work on IP5200. Nevertheless CIS did not work and Echostore failed to resolve the issue by advice or by replacing the product. No response on my request to return the item. Phone is not functional, answering machine is on any time of the day, and nobody retuned my calls.

Purchased two 12V 5ah Amp Hour Rechargeable Battery - Sealed Lead Acid - SLA Batteries. Order shipped the next day. Shipping ground but came very fast. No problems with this retailer. Would order again.

I needed to replace a 12V 4 AH gel-cell backup battery for my home security system. I found a Power-Sonic battery at Arcade Electronics that was an upgrade (12V 7AH) at a great price and low shipping cost. I had the battery the next day! I was very satisfied with the selection, price and service from Arcade.

First time buyer... I'll be back...

Ordered a 250GB Simpleshare drive from them since they had the lowest price and no one else had them in stock anymore. I got a confirmation right away and then a few hours later received a call to let me know that he didn't really have anymore in stock. I was disappointed that he didn't have what I was after but at least he got back to me right away so I wasn't left hanging. I am assuming his website just wasn't processing inventory in realtime or possibly this was due to human error. I was impressed by how fast he got in touch with me and would say this company is probably good to do business with. Let's face it, people are more apt to write a bad review because they are pissed when they have a bad experience. I was happy with the way my transaction was handled. kudos deal-stop.com guy.

I contacted both Amazon and Microtools about a purchase and exchange on a 20 LED bulb lamp to the 30 LED lamp bulb. As I feared when I received the item, there was not nearly enough light. I requested the different item before this item was ever shipped. The seller would not cooperate. The seller will not do an exchange and the item cost almost as much to return as the item cost. What a rip-off and piece of junk. Got a "36" LED Lamp Light from Walmart for a LITTLE LOWER COST & IT WORKS LIKE A CHARM. Shame on you and your company.

I highly recommend this merchant. Order placed for 2 sensor cleaning products on a Tuesday evening....order shipped on Wed morning. Also, Micro Tools had the best prices for these items of any online vendor.

I bought 1000' of Cat5e from them. It arrived quickly given the holiday season, my lack of power due to an ice storm, and the package's weight. The website is fairly minimalistic. Nothing terribly fancy. Just enough to get across what needs to be known. There aren't any 3rd-party ads or popups to deal with. The price was also most reasonable. All in all I'd rate the experience very well. In fact I'm getting ready to place another order. *UPDATE* -- I placed another order with these guys a couple weeks later and again the product arrived quickly and as advertised. I'd give these folks good marks *twice* if ResellerRatings allowed. :-)

I ordered two 25ft patch cables. I was EXTREMELEY satisfied with my entire experience. Tracking was easy, shipment was fast, packaging was excellent and their prices are low, low, way low. I will definitely buy from them again. Also, a friend bought from them and was equally impressed.