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29 Reviews
4 SmartReviews Score
Recent Reviews
The display it's self was fine but I was extremely unhappy with the "stand" that was pictured for the display. It was completely unstable and useable for any kind of functionality so I had to go last minute and rent a counter space for $900 from the event exhibitor. I think that you should be more honest about the actual functionality of the equipment to set expectations.
Poor
3 years ago
This is my second time ordering from Mod and I have to say I couldn't be happier. They have that rare combination of extremely good customer service and good pricing. But overall, if you want your project to come out perfect, these are the guys to work with. Dan, our graphic designer, gave us timely and expert help and Libby, our sales rep, made sure the project stayed on track every step of the way. And it all arrived a week sooner than expected. We're more than satisfied and will order again.
Excellent
3 years ago
2 Reviews
4.9 SmartReviews Score
Recent Reviews
Had to put together a new computer, a proper workhorse and gaming rig, to keep up with all the things I throw at it. Not knowing exactly what parts to pick, I contacted the store, and they did an absolutely amazing job of informing me, and putting together the parts for the perfect computer for me. They listened to all my requests and demands, and made sure to fulfill this order perfectly. This, and the many times I talked to them before, about new orders or the occassional issue, such as broken hardware, and the great service they always offered, has shown me what a great company this is!
Excellent
3 years ago
Delivery the next day if purchase made final before midnight. Also great customer support and the site is a pleasure to navigate.
Excellent
3 years ago
5 Reviews
3.8 SmartReviews Score
Recent Reviews
Whilst payment is met then everything is fine. If you happen to fall on difficult times they are aggressive and non-sympathetic and do nothing to help you at all! Horrid company, would never recommend them to anyone!
Bad
3 years ago
I've taken a loan with these guys. They were quick, simple to use and when speaking to them had great customer service and were very helpful. If you're after a loan then I would very much recommend them.
Excellent
3 years ago
2 Reviews
4.2 SmartReviews Score
Recent Reviews
Great service Great grinder key,couldn’t find one in any shop
Excellent
3 years ago
Purchased genuine 5ah Makita Bl 1850 battery. Great long lasting battery. Now I am able to complete long jobs without changing the battery.
Excellent
3 years ago
28 Reviews
5 SmartReviews Score
SPOKE Menx27s Trousers - A flawless fit delivered - SPOKE
Better fitting better looking menx27s clothes sold exclusively online We finish to order in more sizes for a flawless fit
Recent Reviews
Honestly SPOKE are the only trousers & shorts I buy - i have my fit and style and I can guarantee every pair I have ever bought over 20 different styles and colours fit perfectly . This is my brand by choice. Plus the t-shirts are bloody good too :-)
Excellent
3 years ago
Great quality clothes that fit perfectly. I particularly like the range of sizing options throughout the range which means I can choose the optimum style. Fast delivery and no quibble returns policy inspires confidence too.
Excellent
3 years ago
2 Reviews
4.1 SmartReviews Score
Recent Reviews
Whenever I go shopping in Boyes it brings a smile to my face. Being a shopaholic I often spend, spend, spend. There is a great selection of products to choose from. There's something for everyone both young and old. In this shop I can easily lose myself because there's so much to see. I often go into this shop because I find it therapeutic as I suffer from Bipolar disorder which is good in a way because my favourite hobby is to spend, spend, spend. In my books, Boyes is no 1.
Excellent
3 years ago
went to boyes whitefriagate hull to be followed by a security guard im not a thief and he made me feel uncomfortable this security does not need to be there if hes like that just because you dont wear shirt and tie your classed as a theif remember the posh can be theifs not ordinary people just because you work and have bit of power it goes to your head you made me feel i dont want to shop there again im 56 and not got a criminal record you made me feel i had inwhich its wrong to make a customer feel that way considering i spent £35 in store if you want will bring receipt in to show you im no alcholic no druggie thanks
Poor
3 years ago
15 Reviews
3.4 SmartReviews Score
Weve Moved
We39ve Moved
Recent Reviews
I ordered a watch from here . Arrived and was faulty . Contacted them via email was told to send it back which I did via tracked royal mail . Recieved 3rd feb now 23rd and heard nothing from them . Contact number not working and no reply from emails!! Would have been better throwing my money in the street!! Do not buy from here rouge traider!!!!!
Bad
3 years ago
Was very sceptical about ordering a watch from this website as the prices were very low. I kept believing it would be a fake watch. When it arrived, very quickly, all doubts were put aside as it was a genuine and authentic watch. So pleased with my order, the watch is beautiful and they provide prompt delivery aswell!
Excellent
3 years ago
26 Reviews
4.2 SmartReviews Score
Recent Reviews
Products arrived in good time and well packaged to avoid damage. They have a wide selection on their website and offer a discounted rate than I would get from in store. They have cornered the market (I believe) on selling comic single issues. I cannot find anywhere else with that has such an up to date, varied stock that ships to the UK other than ones that only deal in digital comics.
Bad
3 years ago
Don't buy from them, they will take payment, your items will never turn up. Their customer services is terrible, they don't have a clue where your order is or what you've ordered or if you've paid for it. They are clueless. Avoid them, even if it means paying a little it more elsewhere.
Bad
3 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
Received the batterys in two days, took twenty minutes to make the switch. My unit now working beautifully., and free shipping!
Excellent
3 years ago
I can't believe you delivered the battery so quickly and for such a reasonable price. All I had to do was remove the old battery, install the new one, and my UPS was back doing its job. Thank you. I would highly recommend doing business with you again!
Excellent
3 years ago
3 Reviews
5 SmartReviews Score
Recent Reviews
My brother was celebrating his wedding overseas last month but due to work emergency I had to cancel my trip very last minute (the day before). My family got really upset that I wouldn't be there and I had to make it up to my brother. I've never sent any gifts through online services and had to find a trustworthy company who could deliver my gift the next day. One of my Facebook friends recommended GiftBasketsOverseas.com. I also read many positive reviews and decided to give it a try. I contacted the company and they were very nice and professional. They answered all my questions and helped me choose a gift. The whole process was very easy and took less than 30 minutes. On the day of the wedding, my brother sent me a selfie with the gift. He and his wife were very surprised and absolutely loved the gift basket!
Excellent
3 years ago
I ordered a present for my girlfriend on her birthday who lives in Australia. They were very cooperative through out the delivery process. They exactly done their part the way I asked them to do. From the call center service to delivery guy, from product quality to packaging was exceptionally good. I am really pleased with their services and commitments. They have became my favorite overseas gift company. I will suggest everyone that you should check them out. I would say they are the best of my knowledge.
Excellent
3 years ago
71 Reviews
4 SmartReviews Score
MiniInTheBox
MiniInTheBox offers wide selection of Cool Gadgets electronic gadgets at cheap price find new and cool gadgets for time limit of 50 discount and enjoy free shipping now
Recent Reviews
This site appears to be a scam, as soon as you ask for a refund you never hear back from them. I paid £16.95 for a phone case but on the web page it says a refund due of $8.00. Anyway it looks like I've done my money so be very wary people.
Poor
3 years ago
I won't be using or recommending. I waited so long for my watch band and when I finally received it, poorly packaged, no instructions, no tools to make the watch band smaller. Band is useless!! Communicating with you guys is such a frustrating process and don't think that's matters to you anyway, cause, no one responds to complaints. Definatelty first and last time I give money for a poor quality product, with a non existent customer service.
Poor
3 years ago
1 Review
3.5 SmartReviews Score
Recent Reviews
I accidentally bought a 50 dollar code. 5 minutes later recognized my mistake and emailed them for a refund. The emaild me 2 days later stating they could not give me a refund. DO NOT BUY FROM THIS COMPANY
Bad
3 years ago
12 Reviews
3.9 SmartReviews Score
Recent Reviews
Not sure why I paid additional for 3 day shipping when it took 8 days to arrive.
Poor
3 years ago
Hard to find in USA other than UK for a good price. I think even your price is to high for this item on sale. Wish it had no pillow, seat pushes one forward as you rise. I turned it around. Have back pillow under legs. Otherwise will have to like it if I want a bath versus a shower.
Great
3 years ago
30 Reviews
4.4 SmartReviews Score
Recent Reviews
I ordered a 26" chain but received a 24" one. I notified Frost Nyc and they immediately made an exchange. I though I had a problem with the replacement item and they were very cooperative in trying to resolve the problem. Turns out there was no problem after all. Very good service.
Excellent
3 years ago
I swear to god on my mother they owe me a chain I ordered two I can send my order number smh bad company they should have known I hope frost see these an go over my order an notice they never sent me my second chain I was so frustrated I didn’t make a dispute
Poor
3 years ago
32 Reviews
2.9 SmartReviews Score
Recent Reviews
They are very slow to fill orders just got an email about my order after 7 days that it will be shipping today then it probably be another 7 days before i receive it
Excellent
3 years ago
I had ordered a1/8 violin and they are sending me 1/4 size violin. It hasn't come. Also, I had ordered the 1/16 size vioin and they are sending me a full size violin and that hasn't come either. Both ordered at different times. I'm not happy. Norm
Poor
3 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
I saved about $20 buying battery operated controls from Yard Outlet. Delivery was made as estimated.
Excellent
3 years ago
Ordered two vista outdoor lights however received one of the lights damaged...there was a cut wire close to the socket. I had to remove several parts in order to repair the damaged wire. Very disappointing at $75 /unit.
Bad
3 years ago
10 Reviews
3.3 SmartReviews Score
Recent Reviews
I ordered a padded toilet seat and one of the screws/nuts that you use to attach it to the bowl was broken. I had to salvage one of the ones from the broken seat but it doesn't fit correctly so I have a loose seat now. Can I get a new screw/nut?
Poor
3 years ago
I ordered 2 shelves - one for a birthday gift. The 2 shelves were in one box. One box was totally open and only had the larger slots of the shelf. The second box was open at the top but all parts were there. Very disappointing that they were not complete, very disappointing that it took me repeated attempts to get in touch with someone to explain my problem. Then to be told the shelf I had ordered was out of stock! Then to be told I would have to wait another week to receive the second shelf I had ordered and could not be expedited for the gift I had purchased it for. Extremely disappointed and will not purchase from Holdnstorage again. Sue Van De Walker
Poor
3 years ago
8 Reviews
2.7 SmartReviews Score
Pru
Discover our range of retirement plans saving investment options and car home insurance products Get more from your money with help from Prudential
Recent Reviews
I have been trying for months to get a pension fund value and to draw my pension. Up to now I have been given 5 different values and seem to be unable to start the process of cashing in my pension. I have made numerous phone calls and have had to wait up to 45 minutes just to speak to an advisor. This is the worst customer service I have ever received.
Bad
3 years ago
Had leak in roof on a Bank Holiday Monday late evening after arrival back from holiday. Rang company & they promised to sort it. Plumber sent that evening & sorted problem. Well pleased with service.
Excellent
3 years ago
456 Reviews
3.5 SmartReviews Score
Recent Reviews
All of my vehicles got submerged in the flood waters following Storm Desmond. AXA were very quickly in touch with me, explained my options and traeted me very fairly. From my experiences with them, I'd unreservedly recommend their commercial vehicle policy.
Excellent
3 years ago
By acting on claims quickly from the initial response to the claim to the finalising of the claim, this should be a matter of weeks and not months as has been my experience.
Poor
3 years ago
31 Reviews
4.3 SmartReviews Score
Recent Reviews
I purchased TX coins and they delivered quickly!!
Excellent
3 years ago
Love the gold and silver Texas rounds, but the silver could use a little more care on the Texas flag. Also, I wish the gold had the cowboy on the back like the silver round has.
Great
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
I brought a gorgeous dress from jjs house back in May I love it will be wearing it to my daughters wedding in August great service and prompt delivery, will differently buy another dress one day.
Excellent
3 years ago
A highly unethical & fraudulent company with zero integrity: 1 received 1 case of 24 cans of my order of 10 cases. I called and after i tried 5 times. they said i only ordered 10 cans of dog food. that was $8.20 per can ? no way ! i get a can for .47 at wal-mart. his attitude was that he didn't care to help me resolve this in any way so i am out $82.01 thanks for committing this fraud on me
Bad
3 years ago
4 Reviews
3.1 SmartReviews Score
Recent Reviews
I would like to give zero stars! AVOID this utter useless and extremely expensive company! Boxes not been collected for SIX MONTHS! Still waiting. Sign at your peril..contract automatic rolls over and is a bugger to cancel! Fortunately we can in two months. Bettet services for a lower cost out there
Poor
3 years ago
Terrible company scheduled 2 pickups a month no pick up for nearly 3 months
Poor
3 years ago
13 Reviews
3.3 SmartReviews Score
Recent Reviews
I have just returned home, after spending the last fortnight at Villa Jasmine. I would like to thank all the team at DirectVillaHolidays for the villa holiday. This is the 3rd time I have booked with yourselves for this villa, and feel that the service I have received deserves to be complimented. When we arrived the villa was clean and tidy, and the welcome pack was much appreciated as we arrived after 11pm. The pool cleaner needs to be commended, as he must have a thankless task sometimes, and also the cleaning staff were excellent. My initial enquiry regarding booking the villa was dealt with by Vivian, who, as always, dealt with my request very efficiently and provided friendly communication throughout the booking process. I feel it is worth letting people know when they are doing things right. Best Regards, and I am looking forward to booking again next year.
Excellent
3 years ago
Repeat customer 3 times, stayed in 3 different Villas in Moraira and never disappointed. Highly recommended.
Excellent
3 years ago
5 Reviews
2.4 SmartReviews Score
Recent Reviews
I got my order in about 3 weeks. It was beautiful. I am very satisfied.
Excellent
3 years ago
My order took 3 weeks to arrive, which isn't that big of a deal seeing as the confirmation email said it might take that long, but when my 5x7 on glass arrived, the quality of the image was terrible even though the image I uploaded was high resolution. Very disappointed. Will not use this company again.
Poor
3 years ago
1 Review
2.2 SmartReviews Score
Recent Reviews
We purchased a dress, shirt, and collar for $137.60 on on 1/16/15, which we paid via credit card. The company contacted us telling us that it would be two months before they could ship the item. We accepted those terms. On 4/14/15, after we contacted the company several times, we were told the they would ship the product "after the May day holiday." On 5/11/15 we contacted them again and were told that they could no longer deliver the product: "Sorry,we just contacted to the seller again ,they just told us they haven't got the cloth to make the items and they will not on sale recently ,could you change to other items or accept a refund ?" At this point we accepted the refund request, but they would not refund to our credit card: "Given that this order is more than 3 months ,we can't refund to your card directly." We had to provide them with our bank account information, something I was not at all comfortable with, but gave them the account information. Since then, we have been told 4 times that they will refund the money "ASAP," but they have not. They have stolen our money and drug this out for almost a year. I have no recourse, and at this point I don't expect to see my money again.
Poor
3 years ago
3 Reviews
4.4 SmartReviews Score
Recent Reviews
I worked with Mr. John E. O'Rourke. He told me that he was "I am a specialist of the Tradera company and I will be your personal consultant. First of all I would like you to study the details below and to make a decision ". I agreed to work with him and use my PayPal account. This account now has a deficit of US $ XXXXXX.ZZ. Mr O'Rourke has stolen this money and does not respond to my emails or any inquiries. I would like to know the truth and get my balance to be $0000000. asap. I never shipped or received any merchandize. My bank account was used for transfer of funds. Please respond to: Ash Raheja ( email: [email protected]) about our partnership.
Poor
3 years ago
I have nothing bad to say about the users (buyers/sellers), most of them (9/10) are really nice and professional. The company (Tradera) on the other hand.....OMG! Once the buyers have paid it can take months to get your money and Tradera with lie right in your face about the reasons, they have no shame. It's is definitely not the same company as 10 years ago. Beware, they do not hesitate in sending you false invoices and hoping you will pay due to scare tactics. -------------------------------- Swedish -------------------------------- Handla/sälj inte här längre, det är inte längre samma företag som tidigare. Människorna som säljer/köper där är OK eller till och med bra men Tradera som företag har en helt annat mentalitet nu. De skickar bluff-fakturor och betalar ibland inte ut pengarna som man sålt för. Jag kommer aldrig använda tradera igen. De är idag likgiltiga med Nigeria-breven för mig.
Bad
3 years ago
1 Review
4.3 SmartReviews Score
Recent Reviews
Ordered vow Tiguan matts on 19th August and payment taken on 20th August with these still not being received and it is 30th August with no email or update. No contact number to call and no response to email. All I want are my car matts
Poor
3 years ago
4 Reviews
3.5 SmartReviews Score
Recent Reviews
bad support bad orders but money are refunded i pay a order and he make it fraud its not fraud anyway
Poor
3 years ago
Best price that I could find on the camera lens that I bought and I had it three days later. From Miami to Detroit. a lot of places don't even ship in three days.
Excellent
3 years ago
2 Reviews
3.9 SmartReviews Score
Recent Reviews
As a 50plus/first time college student unfamiliar with re-connecting devices after a computer repair.I called "The Nuance company" for assistance in a state of chaos,only to find "Toni". Who was so...respectful,professional,kind,extremely patient,and able to get my amazing tool called "Dragon Naturally Speaking" for dictating college papers/documents for when words thought are faster typed.With Dragon software connected correctly/study's back on track I type this, as it takes a certain type of person to handle a call like that.I'm so...appreciated to Toni's follow through and understanding of an adult learner.Plus,I highly recommend this well designed, innovative product for yearning to learn adult/younger students for furthering their growth using technology.Sincerely grateful student, Betty
Excellent
3 years ago
I'm based on the other side of the world, Australia, yet from start to end I felt like I dealt with a trusted dealer down my own street. Pre-sales advice was helpful and responsive. The unit was packed well and arrived quickly with tracking. The seller's website contains useful PDF tutorials for the device I purchased, a high end speech recognition microphone, FlexyMike DE Cardioid Andrea Pure Audio MA Combo, which I accessed to set up my unit when it arrived. The seller kindly included an Android adapter. I offered to write this review, and proactively sought out the seller's advice as to where to leave it.
Excellent
3 years ago
46 Reviews
4.6 SmartReviews Score
Recent Reviews
I had a very positive experience using Greentoe! They offered me a great deal on a new Samsung Q80 65" TV. I will definitely recommend this service to my friends and family! I heard about Greentoe through my brother who recently purchased a new LG OLED B9 65" TV using their service. He got a great deal and shared his experience with me. At first I was skeptical of the process, but decided to give it a try since he received his new TV without any issues. I started by submitting a couple offers on TV's that I had my eye on and was contacted by a Greentoe rep via email. I went back and forth with them a few times while also trying to see if they would price match (or beat) another retailer on Ebay. They informed me of the risks associated with purchasing "grey market" TV's and clarified that all TV's sold via Greentoe will come from authorized retailers and include the full manufacturer warranty. After a couple emails and counter offers, I accepted the offer. The next day, I received an email stating my TV had been shipped (complete with shipping details such as PO#, shipping company name, and tracking number). Delivery took about a week as the TV was shipped across the country via freight. The shipping company called me in advance to set up a delivery date and time, and they delivered the TV within the time window we agreed upon. I later confirmed my TV was sold through an authorized Samsung retailer just as Greentoe promised! Everything went smoothly and I'm very happy with my TV purchase through Greentoe!
Excellent
3 years ago
I have a Fuji XT2 and wanted to get another lens, 56mm f/1.2. Online prices are 899.99, i.e. $900. Greentoe says save 10% to 40% in their advertising. The best counter offer to my $851 was $879, an about 2.5% savings, plus the hassle of multiple rounds of bidding. Bottom line, If you know what you want, and it something that does get discounted, you might get a deal (seems like TV sets fall into this category) but Fuji lens are not in this category.
Bad
3 years ago
1 Review
3.7 SmartReviews Score
LogoMojo
LogoMojo has moved to deluxecomlogo-design Please note the change of address
Recent Reviews
I have now had logomojo do 3 different logos for me and all have FAR exceeded my expectations (and I always have high expectations!). They are worth every penny!! They always listen to my input and end up giving me even better than I hoped for. The entire team does a great job and I recommend them to anyone!
Excellent
3 years ago
2 Reviews
2.2 SmartReviews Score
Recent Reviews
I ordered the KSD-6902 Joyous Autoradio GPS 7 inch Android 4.4 . Hongkongeek sent me the unit marked 6902 but not Android and it looks different to the one they advertised! I informed them about the wrong item and they acted naive and ignored me totally. They even removed the item from their website? I think they did everything on purpose : misleading, cheating... Not only their act was that but most of all it's a crime. So be careful to deal with it or avoid totally! David
Bad
3 years ago
I bought a Smartphone VKWORLD T5 Android 5.1 from Hongkongeek 4 months ago and it arrived on time, looks great and works well. I dropped it a couple of days ago and it's continued to work well, which is what prompted me to write this review. It was only £66 including delivery for a very modern smartphone and I've been delighted.
Excellent
3 years ago
2 Reviews
4.9 SmartReviews Score
Recent Reviews
I ordered 10 pairs of shoes for my wedding and everyone was ecstatic over how they turned out. My brides maid is going to be using them for her wedding next year!
Excellent
3 years ago
I have never had such wonderful customer service in all of my years of shopping either online and in a store. I purchased a pair of shoes that got stuck in customs and exceeded their delivery date. I emailed Robert from customer service and he answered me back within 2 hours assuring me they'd arrive safely that week. About 2 weeks later, I had inquired about having the option to order another pair of shoes in black instead of the child-size white. Robert emailed me back and spoke with production, and actually alerted me that he had changed the option on the website so I could order them in the color I wanted. If you ever have any problems, email Robert from customer service- HE IS WONDERFUL!!
Excellent
3 years ago
103 Reviews
4.5 SmartReviews Score
Shiply
As featured by the BBC Sunday Times Daily Telegraph Hassle free courier services with Shiply Save time and money when customer rated courier companies compete for your work
Recent Reviews
Was a little weary at first being a new customer but the feedback gives you peace of mind as well as only a deposit is taken in advance. Would use again.
Excellent
1 year ago
I had 4 car alloy rims transported from Cumbria to Leighton Buzzard. I got lots of quotes through Shipley and was very pleased with the service.
Excellent
1 year ago
3 Reviews
3.6 SmartReviews Score
Recent Reviews
I was put on to the Geelong office where I was told I would get a 9 month bridging loan and so and so per cent and so i waited and waited for the paperwork, including emailing - to nothing. I then wrote again and was put through to the same office. The same guy spoke to me, this time stating he didn't think Rams offered that and he didn't know why he'd told me. I might add that both referrals were to a woman at Rams Geelong who never bothered to make contact even though she was my port of call via the Rams site. I have never been so disgusted in a company in my life, how dare they! So now we have to sell first, to then buy where we're going for my daughter to go to uni to do a double major/Masters, and we were hoping to move stuff out and buy first so I could fix the house up here first. Can't be done, and they led me on. I hate them and there should be an inquiry into their ethics. Absolutely disgusting and disgraceful!
Bad
3 years ago
I currently have a home loan with you. Each time I’ve contact customer service I’ve had a horrible experience. The very first time was when I got a message to say that my direct debit of $50 for the construction loan was overdue. I called to rectify this straight away as I am never late in any of my bills. When I called the call centre I spoke with this very rude and abrupt lady, she implied that I was crazy as “RAMS don’t do direct debit as it is illegal” she would not let me speak, shut me down each time I said my previous construction progress payments were being direct debited. She got frustrated with me and said she will transfer me to someone else. This was very stressful for me, being my first home loan I really didn’t want to get on a bad start. I finally got through to another RAMS representative and I had to start the call like new. Full ID check, had to relay what my enquire was and what happened in the last call. This lady was nice and very helpful, unfortunately the first person I spoke with didn’t leave any notes so the second representative was unsure what she was talking about. She explained to me that direct debit is normal, the only reason I got the message was due to the public holiday and it will get processed following business day -nothing to worry about. The second time I called was to discuss what to do when my construction loan is completed. I called the call centre. They said they weren’t too sure but to call the person that set up my home loan account. Once I advised that they are no longer open she then referred me to the closest RAMS office to enquire. I believe it was RAMS Mooloolaba, I spoke to a lady that was extremely rude. I wish that call was recorded and she was extremely condescending, she would not answer my questions and told me to call the call centre. When I asked her if I could get the valuation that my house was valued at she said that RAMS don’t do a proper evaluation, someone only goes out to make sure the house is completed after the build. This I found annoying as when I first signed up with you, [name removed] was my loan advisor, he said that we would get a valuation of the home once completed. So am feeling deceived as now I need to pay to have one completed. Then I called to simply request my bank details be updated as I simply changed banks. I thought I could do this over the phone like any other company. But no, I I was sent a form to complete. I completed and emailed the form back, only to receive it back again to say it was missing information. I had to print the whole form again since the last one was chucked in the bin. I don’t hear anything. I tried calling, long wait in the queue, couldn’t get through. Then get an email to say to call RAMS. The call centre isn’t exactly to get a hold of. But I tried, couldn’t get through. Now to my most recent events with RAMS. The end of my construction loan. I received a letter to call RAMS to get my change over fee waived. Great. Called through, no you can’t change until a week before the 1st of April 2020. Alright, Called a couple of days before then, spoke to a gentleman, didn’t catch his name, he said good news we can waive all fees and you can get an interest rate of 2.79% without any prompting. I thought this was great as I was considering refinancing for a similar interest rate. I also wanting to change my monthly payments to weekly or fortnightly as that works better for us. He said I was entitled to all these changes. But he can’t do anything until the 1st of April 2020. I requested 6 call backs in the last week. I haven’t received 1 call. I have called, I have been on hold for 20minutes + each time. Which is not suitable for a couple who also work full time. Wasting all breaks to try and get a hold of our home loan financier. Hence the request for all the call backs to get everything sorted. So I called the office this morning, spoke to this lady, she was nice but seemed to not know too much information. Just kept saying she would transfer me through to the department that sorts it out but then kept remembering they don’t open until 8:30am. Not convenient for me as that’s when I start work. I end up updating my payments to fortnightly. A little annoyed that she said that will start from May as I couldn’t change it for the month of April, even though I was told I could a week ago? And she also advised of my new interest rate of 3.81%. I’m a little confused to why it could get changed to this amount but not the 2.79% as per prior discussion. I was not told 3.81% would be my interest rate ever. No letters, emails or phone calls. So I tried calling the office for my lowered interest rate and a refund on my “waived fees” but phones are busy and I’m still waiting on a call back. I find RAMS customer service is atrocious. I work in customer service myself and we promise our customers we will get back to them that day, we don’t have long hold times on the phone, we respond to emails. Even in these tough times. I really hope all calls are recorded, as not one service representative advised me that on any of the calls. I did load a complaint message to the company but never heard anything back. extremely disappointed, I wish someone had of warned me earlier. They have been giving me the run around. STEER CLEAR
Poor
3 years ago
36 Reviews
3.2 SmartReviews Score
Recent Reviews
Not only do bank SA Charge you absolutely ludacris fees And $10 a day when your account is over drawn, There customer service is useless! My card is due to expire tomorrow, And I have not received a new one. They say there was a delay in processing And That i can access Cardless cash. Great! But what about my online payments that decline because my card is not valid? How is this my problem? Also they treat their staff like garbage! Don't bank with these incompetent thieves. Will be closing my account.
Poor
3 years ago
I've been a business customer of bank SA for 10 years. My business is successful and I work bloody hard with no hand outs from anyone. All I wanted was a business credit card. I made an appointment and went into the branch. They couldn't help me, said it was a " business banking" situation. They told me someone would call from their business area. After FIVE DAYS, I called them. I was discussing with Sidney what I wanted when a client came in. I called back as soon as I had finished with my client, but Sidney was busy. I left a message for him to call me back, but guess what? He never called back!! Pretty disgraceful in my opinion. Bank SA are ok for everyday personal stuff, but if you're in business, forget it. They either can't handle it or they just don't care enough to want to.
Poor
3 years ago
167 Reviews
3.8 SmartReviews Score
Home
Westpac is Australias first bank with a range of innovative financial packages to support your personal business or corporate banking needs
Recent Reviews
Saw the awesome cash back bonus on signing up for this card, $500 spend with $200 cash back, can’t go wrong. The online banking is easy to navigate as well. October 10th 2019 Update: Good low rate credit card Good low rate credit card, great incentive for getting new customers in the door. Customer service was fantastic. Had the card for almost 6 months and used it several times
Great
3 years ago
If you’re slightly late paying your credit card or loan back they will call you from a private number roughly 6 times a day. Pretty disgusting. I just switched banks and I’m a lot happier. Can’t wait to pay off my credit card and close the account.
Poor
3 years ago
90 Reviews
3.8 SmartReviews Score
Recent Reviews
My husband I have had a Citibank card for over 2 years now and we use the card constantly over seas, we travel to many countries and have never had a problem. I lost my card in Thailand and they were able to cancel just my card and leave my husbands card still active on our joint account, which was fantastic. My card was skimmed after I used it in an AtM in Vietnam and Citibank refunded the money to my account with out any issues.
Great
3 years ago
Lodged the online application of Citibank Plus transaction account 10 days ago. Never received a response. Called Citibank today, they told me need to go to post office to do verification. I asked why no one contact me or email me... No explanation, No apology, Nothing. Also inquired about foreign currency account 10 days ago and was told someone will contact me in 2-3 days. After 10 days, same thing, NO CONTACT. I do need to "RETHINK" if still BANKING with Citibank or not.
Poor
3 years ago
1 Review
4.6 SmartReviews Score
TSB
TSB is a real New Zealand bank providing Kiwis with everyday accounts home loans mortgages savings investments and more Making banking really easy Every time everywhere Join Online in 10-15 minutes
Recent Reviews
Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally fast. Interest Rates for deposits - medium with some exceptions eg 90 day term deposits. Ease of use internet - good. Customer orientated, but so far dont use fingerprint recognise on Android app. Fees - generally, you can avoid fees if Premier account with sufficient funds. They have gone to $1/cheque fee I dont like, but are generous with helping out eg searching for transaction information and so on. I have preferred this bank for their service aspect, and they are generally highly rated by other New Zealanders. Just recently though, they seem to have changed many non-charge items to charges, which has been quite disappointing and the reason I tried out another bank Co-operative.co.nz (in another review). Availability - online or all major cities in NZ. Not many regional offices though, unlike Kiwibank which has NZ covered. Payments - are available fairly quickly, much better than overnight Kiwibank, but slower than co-operative bank nz. Summary - if the bank had kept its low fees structure as original, I would have given it five stars and been totally happy. However, due to their customer service and reliable online services I would recommend this bank as NZ best bank.
Great
3 years ago
4 Reviews
3.4 SmartReviews Score
bcu
bcu - fair go banking products and services for kids students households and business
Recent Reviews
I have been a member of BCU for more than 25 years during which time I have had a very happy, friendly and helpful experience with the staff and management. They were eager to please and knowledgeable, I was happy to recommend them, until there was a change in management and ideas. They are now just pushing their staff to sell, sell, sell. They have consequentially lost all the old, experienced, friendly and helpful staff we once had at Macksville. When I have a problem, I can't get them on the phone, they have a high turnover of staff, meaning less experienced staff. There are invariably longer waiting times to get served. I wrote to the head office in May this year and on the 26th I received an automated reply telling me, "thanks we will be in touch with you shortly". It was months later that I rang up again and was told someone eventually would ring. Some time later I received a call from the Macksville manager, NOT the head office one I originally sent my enquiry to. All in all. BCU is NOT a bank I would recommend. April 4th, 2017 Update: It seems they are getting worse The continuing saga. I have emailed BCU a number of times, with questions that I would like answers to, but do NOT get a reply! Are they to big and don't care? Do they not have enough staff? They are changing our way of banking that is going to cost us more, but do not explain why? Firstly they change their BSB no. and we have to run around to let everyone know, that we deal with, about it. Now they are charging for more eftpos transactions than 20 per month, even though all the banks were encouraging us to use eftpos, as it was safer than carrying cash. They are also doing away with our CUE cards, is this going to cost us more? They won't tell me. Also their ibanking website that we use for banking, will close down, after about 5 to 10 mins, forcing you to log in again, even if you are still actively using it?? Where will it end?
Poor
3 years ago
My husband got a loan from bcu for a car he paid $20,000 himself and borrowed $34,000 he took out loan insurance to protect me . 4 months later he was killed in a car accident and Bcu wouldnt pay the insurance as he had a small cancer cut off his ear 3 years earlier and they said if they had of known they would never have insured him also didnt reimburse monies paid for the insurance. So not only was I grieving I also had to come up with $34,000
Poor
3 years ago
30 Reviews
4.6 SmartReviews Score
Recent Reviews
This is our 2nd year with HR Block and was another pleasant and professional service. Well organised. Will be back next year. I would not hesitate to recommend HR Block as they will not be disappointed.
Excellent
3 years ago
After eternal hold times, and transfers, I proved to H&R Block via emailed screen captures, vis a vis TurboTax, that their software was defective for even simple W-2 tax returns which use form 8962 for healthcare. They asked for only my receipt and mailing address by email. Then someone called, asking for my social security number. Then, when I emailed again, asking where is my promised refund, they replied, asking for my date of birth, and credit card activity, showing the purchase. Very suspicious, looking like a setup for identity theft, and they are obviously trying to wear me out with all their demands, rather than honestly admitting their flaw, and issuing me a refund. Outrageous.
Poor
3 years ago
5 Reviews
3.6 SmartReviews Score
IMB
IMB Bank provides better value banking for a full range of home personal and car loans transaction savings and investment accounts credit and debit cards and a range of insurances
Recent Reviews
3 days waited delay after delay for preapproval, did enquiry over my credit file and wanted to put car loan under my wife and my name when I am supposed to be the main loan bearer, should have told me all this before when I put my time and effort in collating all information for them including my payslip, bonus evidence letter, govt benefit letter and yet couldn't proceed. Extremely upset.
Bad
3 years ago
Banked with IMB for 30 years, home loan for 11years & various personal loans. Home loan was a budget, life of loan discounted variable rate or so we were told. All seemed okay with this product in the early years but inconsistencies frequently occurred. Received a letter of demand after an apparent “default” Always made extra payments ahead of schedule buy some months, this now shows as a default on my credit score. Last few years while the cash rate seems to be dropping steadily they raise loan rate periodically by .10% without much justification. All of a sudden our rate is at 4.67% when their standard variable sits at 3.36%. Asked to refinance along with an additional purchase of an investment property but would not move on rate! Very bazaar! A few years back I was declined a $10k loan but happily offered a credit card at double the interest rate. Checked my credit score recently an this application was never lodged! Very dodgy mob, just interested in lining their own pockets! AVOID AT ALL COST, YOU HAVE BEEN WARNED!
Bad
3 years ago
8 Reviews
3.7 SmartReviews Score
Movers Furniture Removalists Melbourne Canberra Dawson
Dawson is a local furniture removalist company in Melbourne Canberra with 90 years of experience in interstate moving furniture moving house removal
Recent Reviews
3 bedroom house moved Brisbane to their storage and then moved moved to Melbourne a few months later. PBR boxes were damaged on arrival, antique furniture damaged, mirror broken and also paintings damaged. Both moves were covered by their insurance. But they paid nothing, as I could not prove which leg the items were damaged. I would never use them again, even if someone else paid. Also, would not return calls or respond to emails to discuss the issue.
Poor
3 years ago
I'd rather not spend any more time thinking about/writing about this company as I have already spent an inordinate amount of time: *looking for a replacement oven knob after one of the movers broke it forcing a box through an area where it obviously would not fit *waiting for (and never receiving) a reply to an email regarding the unprofessional behavior and language of said mover *reorganizing and logically placing the boxes in our new house which were haphazardly placed all over *trying to decipher the illegible handwriting written on the clear packing tape which was obviously going to fade after a year in storage *researching glass and mosaic tile repairers for our one of a kind tables that were damaged in transit *looking (for weeks) for the hardware/legs of our bed, dining table and sofa *going back and forth over email multiple times to specify the number and size of bolts/screws needed to repair said bed and sofa, only to receive the wrong ones *waiting (do you sense a theme?) for someone to return with the right hardware, only to find that it had been placed in a bottom dresser drawer, "which is what the guys typically do" *shaking my head at the illogicality of that *throwing away the energy drink can left behind by one of the movers, which I knew with near certainty he would leave behind the moment he stepped in the door *waiting for (again, constant theme) and never receiving (again, a theme!) the additional hardware and boxes requested over multiple email followups But at least by wasting so much of my time, hopefully I can save you some of yours.
Bad
3 years ago
2 Reviews
3.1 SmartReviews Score
Recent Reviews
Amazing service easy to communicate ,I will highly recommend them.A& E removals helped moving my stuff from the apartment to the storage ,unfortunately when we arrived at storage we found out that we were given the wrong access code to the storage and were stuck outside however dispute the disappointment ,A&E went above and beyond to help and they were very patient with the situation ,they kept my belongs safe over night until the next day when we were able to resolve the storage issues. If you are looking for a genuine remover team,I will highly recommend this team,it is not always you meet genuine and trustworthy people like them :)
Excellent
3 years ago
Arrived 20 minutes early, worked hard all day and stayed on for an extra hour to finish the job. Polite, knowledgeable and couldn’t do enough to help. Highly recommend
Excellent
3 years ago
2 Reviews
4.5 SmartReviews Score
Gaming Evolved
TOP GAMES ARK CONAN EXILES MINECRAFT ATLAS DAYZ ARMA 7 DAYS TO DIE RUST OUTLAWS Game Server Hosting
Recent Reviews
I have been dealing with Gamingevlolved for a few years now and have always received my rented servers from them within a matter of hours, fully set-up, customized and tweaked as i requested it. I have phoned the owner at 2 in the morning requesting a new server and he got out of bed and started my request. This level of service you will not find anywhere else. I do not rent from and haven't rented from anyone else in the last 3 years, even though i have been offered servers for less.
Excellent
3 years ago
This is the best host ever when I have a problem or need something he is always there to help no matter what even when it is d8fficult times I have phoned him late at night and he is always availible to help Thanx for the great service
Excellent
3 years ago
4 Reviews
3.7 SmartReviews Score
GapCap
Our mission is to make cashflow easy for UK businesses We have built smart technology to deliver dynamic solutions in a fast and straightforward way
Recent Reviews
I've been using GapCap for over a year now and they have proved to be a great asset to our business. As most business owners will know, you can spend a lot of time chasing late payments and this can be time consuming as well as stressful when the bills wont wait, using GapCap allows us to get 80% of the money owed to us upfront / on delivery meaning less disruption to our cashflow. The team are very helpful and I've even got my account manager Tom on WhatsApp and he replies day and night. I'm fully aware that there are other factoring companies out there, some of them might offer a lower rate but many of them have monthly fee's and also insist that you put all your customers though the facility. With GapCap there are no monthly fees and you do not have to put all your customers through them so it is a much more flexible facility on the whole. And the interest / fee's are somewhat negotiable depending on the amount your customer spends so really you can't go wrong. Already recommended to others and will continue to do so! A+++
Excellent
3 years ago
We've been working with GapCap for about a year now. Always excellent service, they're a very efficient and helpful team.
Excellent
3 years ago
2 Reviews
4.3 SmartReviews Score
Recent Reviews
The Best In Nigeria Garanntor are the best Hosting service in Nigeria, Customer Care service is Top notch. Keep the good work
Excellent
3 years ago
I have been using garanntor for over a year now and i can say that i am very impressed. Their pricing is probably the cheapest for both their domain and hosting. I spoke to their customer agents a number of times, and they were very helpful.
Excellent
3 years ago
5 Reviews
3.7 SmartReviews Score
Garantme
Garantme is the best housing guarantor to rent in France Apply in 5 minutes and get an answer within 24 hours
Recent Reviews
I would like to thank Clément, he was instantly available when needed (quite surprising for Paris), very informative and genuinely helpful.
Excellent
3 years ago
Very useful for expatriates looking to rent in France, English speaking consultants that are responsive to your questions.
Excellent
3 years ago
34 Reviews
4.1 SmartReviews Score
Garden Trading
Style your home and garden with furniture lighting and homewares from Garden Trading With free UK delivery on orders over pound80 shop online today
Recent Reviews
Incredibly easy to use website with one of the quickest registration formats going. Excellent product range and a really good sale section with worthwhile discount. Looking forward to receiving the product and shopping with them again.
Excellent
3 years ago
The delivery service was poor - they only delivered on two set days a week neither of which I could do as I was nhs front line worker but not flexible- you have to be in for a signature
Poor
3 years ago
2 Reviews
3.6 SmartReviews Score
greatbritishpubcard.co.uk
Recent Reviews
Fed up with buying presents that you know are going to end up as clutter? I was too, which is why I searched around for something you couldn't put in a cupboard and forget about. I bought one of these for 3 sets of couples and they were all genuinely delighted.
Excellent
3 years ago
Helen
Went to use this at a Green King pub that was listed on the location checker on the Great British Pub Card website, but on arrival, the pub hadn't even heard of the gift card. They did still try and enter the code onto their till system, but that didn't work either! Not a good experience. If a pub is listed on the locations that accept it would be useful to inform the pub of that fact!.
Poor
3 years ago
Deleted User