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Laser Tag Center
Laser Tag Center A center where a tag game is played with guns that fire infrared beams.
31 Reviews
4.5 SmartReviews Score
Recent Reviews
I was in the need of a USB microphone that would work with our dragon medical dictation software and reliably input my voice. Sound professionals came through for our group in recommending the best audio microphones for the job.
Excellent
3 years ago
Always great service, for decades now. I wish every business cared and operated as professional as Sound Professionals.
Excellent
3 years ago
2 Reviews
4.7 SmartReviews Score
Recent Reviews
i ordered a piece of 4x8 lattice and saved $15 over going to homedepot or lowes ! and it was delivered to one of my local hardware stores. ! good quality part. would order again !
Excellent
3 years ago
I ordered a utility heater from them. It came in the mail two days after placing the order on the internet! Amazing service! The heater was priced very well also. I would recommend this website: www.doitbest.com
Excellent
3 years ago
3 Reviews
2.5 SmartReviews Score
Recent Reviews
Today is July 19th, i ordered an item from Wicked Cool Stuff on July 9th, i do a lot of shopping using the Web, and have seen this kind of crap before, as of today i have herd Nothiing from this company as far as shipping is concerned, i have tried everything i know too try and contact them, no luck, as a matter of fact, there is "NO" way to contact them, as i said i have been down this road before with scam people selling on the internet, they will wait until the end of the month THEN grab their money out of my your account and that will be the last you will see of them, DO "NOT" PLACE AN ORDER WITH WICKED COOL STUFF,.......THEY WILL TAKE YOUR MONEY AND RUN
Poor
3 years ago
Placed an order 4-24-2020. It's now 6-4-2020 and the only thing they did was take my payment. Have tried countless times to email their customer service but email doesn't go through. A day or two later I get a notice unable to deliver. No phone to contact them. DO NOT ORDER FROM THEM UNLESS YOU HAVE $ to waste. I've done many many online orders and have never run across such an awful site. Run away!
Bad
3 years ago
10 Reviews
3.2 SmartReviews Score
Recent Reviews
I ordered the MH-C401FS battery charger set and 8 additional 2200Mah Powerex batteries from their online shop. This is my first experience of ordering something from Internet. I'm living in Belgium. I wrote my e-mail adress wrong in the online order form. Immedialtely I contact the LIVE HELP. Thanks to "Roger" from live help he corrected my mistake and I received my confirmation e-mail after 5 minutes. The best thing which is a real surprise for me that my charger and my batteries they were in my hands today at 12.00 hours (31.07.2003). Excellent Service. Excellent service.......... My first set of batteries was already in my Canon A70 at 14.30 hours. I don't have to tell anythig about the quality of the product. Just read the EXPERTS on the net. Me and my son we are still figthing with the first set of batteries to finish them on my Canon A70. I think I'm going to save a lot.... I'm happy, happy and happy.......
Excellent
3 years ago
I recently purchased a C204W charger w/ twelve 2300mAh batteries. It's a nice product. They delivered very quickly. I previously ordered a 10x 9V charger and 10 9V batteries and could not be happier. The products I purchased from their online store have been top notch and they do what they say. I use the 9V's for Audio-Technica wireless lapel microphone systems and I get 2.5 hours of useful transmission on each charge. I use the AA's for digital cameras/audio recorders. Their online ordering/shopping cart is fairly painless. Prices are average (but you get a great product). Thanks Maha Energy!
Excellent
3 years ago
2 Reviews
2.6 SmartReviews Score
Recent Reviews
I would never buy one of these things again SIR-TOYSCILEX. It was not that hard to install but it is not very user friendly. My car battery died and now the thing will not work, I called in to see what I needed to do and they told me I had to take the dash back apart, unhook everything, wait 5 minutes and try again. I guess they figure when they sell you these things that your battery will never die or have to be replaced. As far as the user interface all I can say is if you want to do anything but change the channel you better have the manual because it's going to take you 15 minutes just to figure out how to move from one screen to another. I guess I'll waist my Saturday taking the dash back apart so I can get the sirius working aging. DON'T WASTE YOUR MONEY.
Poor
3 years ago
Ordered my MyFi replacement battery for $34.98 on a Sunday with an additional 2 day shipping cost of $18.63 for a total of $53.61 Battery size is 2 1/2 x 1 1/2 inches and arrives in a UPS bag size 15 x 13 inches.. the battery arrives bent. I call XMFanstore on Thursday, they tell me another battery will be sent and I should receive it Monday. They never sent the battery becasue they have a UPS delivery problem and I won't be able to get another until the bent battery is picked up and XMFanStore works it out with UPS. I'll be stopping charges on my credit card and do business with someone else. Ryan Morris needs to rethink his customer service policies...shame on you...you are not there to help.
Poor
3 years ago
1 Review
2.2 SmartReviews Score
Recent Reviews
I purchased four identical roller shades. The fabric curled badly along the edges, and one was badly puckered across the bottom 18 or so inches. Some of the bottoms were not square, leaving a tapered light gap at the window sill when rolled down. Their warranty was not honored for these problems, so I am stuck with $200 in shades I cannot use.
Poor
3 years ago
30 Reviews
3 SmartReviews Score
Futurlec
Futurlec The Electronic Components and Semiconductor Superstore we carry a huge range of electronic components and electronic parts
Recent Reviews
I am a buyer for a manufacturing facility. We had terms when I ordered from them in May. However, now in July I am supposed to order through their website instead of sending them a purchase order and pay by credit card at the time of placing the order. When I send questions to their customer service email I get plenty of runaround, but no answers. TERRIBLE customer service!! I'm sourcing my parts elsewhere from now on.
Bad
3 years ago
Ordered some parts on July 13 and received an email the same day saying the order has been shipped and should arrive in 7-10 days. It arrived today, July 30, so it was later than promised but package was in good condition. Futurlec is based in Australia but package was sent from Hong Kong so they may not have components in-house and rely on another company to fulfill their orders and have little control over what components are really available at time of order.
Great
3 years ago
1 Review
3.6 SmartReviews Score
Recent Reviews
Had terrible experience with this seller, ordered a textbook, paid over $100 for it, was sent a taped-up annotated instructor's edition. Had to return the book, pay the return shipping myself, and struggled with them to get my refund. Will never do business with them again.
Poor
3 years ago
31 Reviews
3.6 SmartReviews Score
Recent Reviews
Will never purchase anything from this retailer again. Used to use Canada Post as a carrier where you could safely pick up delivered parcels. The courier they use do not follow delivery instructions and do not even knock on the door when you are home but send an e mail 2 hours later with a photo saying your package was delivered. During that 2 hour span someone stole both packages. Have called 3 times to Customer Service (last one out of Africa) before I finally spoke a Customer Service Agent who did not cut me off as a result of the language barrier. Sad what has become of this once great retailer.
Bad
1 year ago
This is a review about the Kluft mattress bought from the Bay on Aug 2017. This is an awareness of this mattress if you want to buy a new mattress and boxspring please go ahead and buy Kluft from the Bay. If not avoid Kluft and avoid buying from the Bay completely. I bought my mattress on Aug 2017 from the downtown Bay on their big bay day sales - the original price of the mattress was over $6000 (King size) and each box spring was $1200. The warranty is for 10 years. I do understand that things don’t last for 10 years…but I was expecting to get at least 5 years out of my mattress…I just got 2 years out of it. The salesman at the Bay insisted that if we don’t buy the box spring, the warranty would be void. So I called up the Bay to tell them that someone needs to come and look at my mattress because it has sunk on both sides but one side has sunk really low. So after 2 weeks of sending them the pictures and answering all their questions and going back and forth, they finally send out a mattress technician on Sept 23, 2019. He came and did say that mattresses should not sink so low in 2 years on one side. I also explained that in the centre of the mattress it is a lot higher than the side I sleep on. The tech took all the information and checked everything and he did agree that there was an issue with the mattress and would let the bay know. I got a phone call from the bay the very next day and they told me that however much the mattress had sunk, it was within the manufacturer’s specification so they couldn’t do anything. They said they couldn’t do anything for us for the next 6 months and only after that they would be able to send another tech to revisit the issue. I spoke to the customer service department and the returns and exchange department, I also spoke to the manager and I explained everything in detail saying that as the night goes on, the mattress keeps sinking and my neck and back hurt. I also explained that I wake up early in the morning so when the tech came at noon, the mattress had again come up. At this point the manager said instead of 6 months, we can come in 3 months to see as a favour to me to send out another tech. I told him if I sleep on the mattress for another 3 months my back is going to be very sore. He said that he couldn’t do anything for me unfortunately since again it was within the manufacturer’s specifications. So everyone do not ever buy a mattress from the Bay. They were very prompt in letting me know that they couldn’t do anything about it. I have to say the Bay is going down in quality and service and their products. Especially stay away from the Kluft brand - they have the big price but the quality is rubbish.
Poor
3 years ago
19 Reviews
3.5 SmartReviews Score
Princeton Watches
Shop thousands of in-stock watches for him her from over 30 best selling brands including Citizen Seiko Bulova G-Shock Luminox more Find the latest styles in clocks and accessories at 25-50 savings on select styles Save 15 off your first order of 99 or more Fast Free Shipping on watch orders
Recent Reviews
Ordered a watch through their website on December 5th. The item was on backorder, even though the website did not reflect that when I made the purchase. An email from them assured me that since they have a "confirmed shipment arriving in 12-15 days" that I was to receive the gift in plenty of time for Christmas. Over 15 days later, no update from them. I call them and ask about the status of my order. The person on the phone informs me that they did not receive enough stock to fulfill all of the orders and that they were in the process of contacting customers to let them know. This was on December 22nd! Do not go with a Mom & Pop site, even though they've been accredited with the BBB since 2001. Rely on ResellerRatings reviews. Wish I did that in the first place. Hopefully this helps others.
Bad
3 years ago
I sent a old pocket watch,for a repair estimate, my grandfather had bought in the 1800's. I sent it in in its drawstring watch bag that i assume was over 100 years old. i did not get it repaired and they returned it to me without the bag. i called them to try to get the bag back. I was told they did not have the bag and they were not responsable for customer packaging. Come on princeton, an obvious watch bag is packaging. Give me a break.
Bad
3 years ago
30 Reviews
4 SmartReviews Score
Recent Reviews
I was a frequent customer with Memory Express for all my computer needs, and recently purchased quite a few items from the store in in Edmonton North - 13629 - St. Albert Trail, but had a very bad experience with the customer service there. The guys at the customer service here are not professional at all, and instead of trying to help you, will only try to get rid of you in any way they can. I had a small problem with my motherboard and was trying to get some advice in solving it, (HDMI wasn't working) instead of try to help, he just kept chasing me away, refusing to say anything unless I bring the computer in front of him to see it not working. I think the loser assumed I wanted my money back or something, while I just needed some help fixing it. It turned out to be a jumper setting which took me another few days to figure out. Unfortunately I had to go in a second time since my mail in rebate was rejected. Apparently the rebate that was posted in Memory ex. website was applicable to another store. So ME claims the manufacture made a mistake by giving them a wrong code and the manufacture claims that ME made a mistake by posting the wrong info. So I don't get any rebate back. And this time another really adamant guy in the same store customer service, when I tell him this, all he does is printout the rebate and tells me to don't depend on mail in rebate, that's it. These guys don't give a damn about the customer at all, I think the management has to really give their staff some customer service training, and get rid of some of there stone faced losers.
Poor
3 years ago
When we were planning to buy graphic card during boxing week of 2019 and went to memory express, Calgary south location. They were telling me that we do have policy of price match and they did price match for graphic card. When we were planning to buy cooling fans and gone to memory express during same boxing week and asked for price match. They were telling me that we can't do during boxing week. Then I told him that you guys did just yesterday (during same boxing week) and his manager was telling me that that was just courtesy. He was providing completely irrelevant justification. This is double standard. They have low price guarantee and beat any Canadian store within 15 days of purchase from memory express which is clearly written on their web-site but they didn't follow even though we have purchased computer parts over C$1800. They don't have good sales staff and store manager. They don't have any courtesy.
Poor
3 years ago
7 Reviews
3.9 SmartReviews Score
Recent Reviews
Good prices, ordered three items on 11-14-05 at noon. paid for second day air. (big mistake) items didnt even ship until 11-17-05 which means I didnt receive them until 11-21-05. IF I were to order from them again it would only be as long as I wasnt in a hurry to get the product.
Poor
3 years ago
I called Discount Cell at 8:00 am and placed an order for DataPilot for my Cell phone. They assured me the item was in stock, and because I wanted the item quickly I paid extra for next day shipping. When the item did not arrive by the end of the day I checked my email to find a message from Discount Cell indicating that the item was on backorder and would ship 4 days later. They did cancel the order when I called to complain.
Poor
3 years ago
2 Reviews
3 SmartReviews Score
Recent Reviews
I placed an order of 2 books with these guys in mid-September. I don't remember exactly when I received my shipment, but it wasn't noticeably slow, so it probably arrived within a week. The books were brand new paperbacks, as advertised. No complaints whatsoever from me. Would definitely consider buying from again, and am recommending to others.
Excellent
3 years ago
I ordered two books, one hardcover and one soft, advertised as new, on 10/22/03. They arrived two weeks later. The softcover was bent a bit but acceptable. The hardcover, however, had scuffed and scratched covers, front and back. The back cover had been imprinted twice, upside down by a high-impact stamper with gold leaf. This covered approximately 8 square inches of the book's text, obscuring it. The stamp reads "SPECIAL COPY CANNOT BE RETURNED" and includes a logo that reads "Pearson Education". I was able to scrape off the gold leaf but the back cover is permanently embossed. This was certainly not a new condition book. I will keep it but I will never buy from them again.
Poor
3 years ago
8 Reviews
4.6 SmartReviews Score
Recent Reviews
Placed order 3 weeks ago, still hasn't been shipped. No phone number to contact them about this. No contact information whatsoever to cancel the order. You have to send a message through their own website, that's the only way to contact them about anything. Very unprofessional.
Bad
3 years ago
I have completed 6 orders from this site (7th in process right now). All have been shipped on or before the date said (except one that was shipped a day late, most likely due to it being placed during a weekend). Shipping dates are usually the day after you place an order, or two days after. All have arrived, at the worst, on the day specified (most a day or two early). I have never had a problem with a missing item or a wrong item or a bad charge on my credit card. One time an item was delayed at the warehouse, so they made two shipments (the first with everything that was in stock) without extra charge, both arriving within 24 hours of each other. The selection is great, the prices are good, the shipping is fast and accurate. I will continue buying from here as long as there is stuff I want to get.
Excellent
3 years ago
30 Reviews
2.6 SmartReviews Score
Recent Reviews
ordered one day received the next. Super fast and way cheaper than anywhere else online. Will definitely use them again.
Excellent
3 years ago
Ordered first time on 10/20/17, 2>16 year Mystery Boxes. GearXS says it shipped with tracking number. UPS shows still not at their facility. 10 days and nothing . Cannot talk to a person. Have asked Paypal to cancel at this point. Don't feel like a valued customer. Very poor Customer Service/response. Would like for it to have gone well. Very disappointed in this company.
Bad
3 years ago
15 Reviews
3.5 SmartReviews Score
Notebookparts
Notebokpartscom is an online shopping for all your needs of laptop parts and accesories and dedicated to providing you with honest information and first grade products from well-respected companies
Recent Reviews
Ordered a laptop motherboard .great company fast delivery..works great ..thanks
Excellent
1 year ago
I ordered a PCGA-PRZ1 port replicator for my Sony Vaio PCG-Z1RA. Pros: Arrived 3 days ahead of schedule, packaged nicely, no apparent damage. Perfect for my college studies where I carry my laptop around frequently. Customer service was easy, and provided me with a tracking number for my package. Pricing was fairly reasonable and low compared to sonystyle.com, which was $199 with free shipping. The total I paid for was $154 + $15 = $169, so I saved about $30 after shipping. Cons: Did not include original box, so I could not register my port replicator. Not even sure if this product was new, since it wasn't in it's original box, but had most of its packaging. Shipping was outrageous for such a light product (2 lbs cost $15 for Airborne Express ground). Not sure if the product was insured. Overall was pretty good. I just hope this port replicator doesn't break.
Great
3 years ago
4 Reviews
3.2 SmartReviews Score
Recent Reviews
Ordered a Home Theater Master remote control MX-700 today at 1:30pm and received FedEx tracking number for overnight shipping at 1:55pm. That was extremely fast. In addition, customer service sent an email to clarify that the product needs signature when delivered. I would recommend this store to anybody who looks for a good price on remote controls as well as excellent service.
Excellent
3 years ago
I had a great experience with Susan from Surf. I called first to get a stock status and was told that I could have my order shipped that day if I got it in early enough. I told her that I'd enter it right away and she said that she'd watch for it. A couple hours after my order was entered, I got a notice with my FedEx tracking number. Great service, great price!
Excellent
3 years ago
2 Reviews
2.5 SmartReviews Score
Recent Reviews
order precisioncddvd-13221 from BurnSmart.com I have ordered from this company many times over the past few years and have never received an order packed this poorly. All orders are always double boxed and well packed - not this time. A single box was used and half the 600 cds ordered were broken from their shrink wrap and were loose in the shipping box. If you can't ship orders properly there are many other places that can. This is one repeat customer that is now looking for better.
Bad
3 years ago
In 2009, someone reviewed this company and made this statement, "Order process was relatively quick, and te dealer was not playing with price vs shipping. A couple of other sites offered the product at $0.01, but the shipping was $50!!." Well it's now 2017 and things are WAY different. I came across this company five years ago and noticed that their items cost less than their competitors but when it came time to check out, the friggin' shipping cost for a $12.00 item was $30. I had forgotten about this site because I never bothered ordering anything at that time because of the gouging. I'm searching again for recording supplies and came across their website again. I was excited to see the prices were a few bucks lower than others so I ordered a few things and went through the check-out process. I ordered two items, $28 & $22.99. Fine and good. Then I plug in my State and zip and press the recalculate button. Shocked beyond measure, the shipping cost for two items was $55.71 UPS standard. I've ordered these same items from other sites at higher cost but lower shipping fees. Why would I pay more to have the item shipped than what it costs. From five years ago to now, this has NOT changed. At BurnSmart, no matter what is ordered, the shipping costs exceed your order. I would have paid double. I did the math and went back to the other sites. All told, their items may be a few bucks higher but you pay less overall because the shipping fees are far less. I've been checking around and while this is also being done on places like Amazon and ebay, at least it's reportable. Come on BurnSmart! Stop hiking up the shipping cost of an $8.00 item to $30. This is shameful. Please, don't just read this and take my word as gospel. Go to their website, drop a few items in the cart, go to check-out, calculate the shipping cost and see for yourself. BEWARE, BEWARE, BEWARE, SHIPPING GOUGING!
Bad
3 years ago
30 Reviews
3.6 SmartReviews Score
Recent Reviews
Purchased a Min DisplayPort to HDMI Adapter with standard free shipping for only $8 and received it in five days!
Excellent
3 years ago
TheWireless USA alias SF Planet, delivered to me the BlueAnt Q2 that I had ordered from them. It worked for a few hours and suddenly died. Impossible to get it charged again, doesn't power on anymore. This online business is clearly a fraud. They take your money the day you order, and then send you a poor copy of what you ordered. They are operating from China. Don't buy anything from them.
Bad
3 years ago
2 Reviews
2.1 SmartReviews Score
Recent Reviews
I ordered hats there as well (beginning of december 2011 and has still not (now it's the 18th feb 12) received my hats. Isn't there anything to do? Shall I just accept it as lost money??? Hope somebody can help me... Thanx - Anders
Bad
3 years ago
I ordered 3 hats on 7/6/13 no hats no reply's and no refund I would not deal with them ever again they are a sham stay away
Poor
3 years ago
26 Reviews
3.5 SmartReviews Score
Recent Reviews
I needed a hard to find 5.25" motherboard for a GPS system at a golf course. It went out the Thursday before Memorial Day weekend and we really needed the machine up and running. I found it online at Orbit Micro and had it the next morning. The price was good and the packaging was spectacular, couldn't have hurt it if you had thrown it off a roof. I am extremely pleased with the service that I received. Will do business with again.
Excellent
3 years ago
Bought a PCI Express 8x to 16x adapter that allowed me to use a PCI-E v2.0 x16 video card into a PCI-E x8 slot, as x8 video cards are not available. The adapter was shipped immediately, and arrived as expected. Very happy!
Excellent
3 years ago
30 Reviews
4.1 SmartReviews Score
Recent Reviews
I have had an active account with TigerDirect for my business since 2010. I have had nothing but great experience from them. They are a great local re-seller with great products for great prices and I always receive them within a reasonable about of time. I came to this page and saw all the negative reviews. I had to share my experience because every company has their flaws. But this is a good company and I think this page just shows all the bad. But people with something negative to say are usually more likely to go through the trouble of making a review. So this is just all bad exposure... There's nothing wrong with this company. They don't scam anyone. They are just trying to run a business....
Excellent
3 years ago
I've been using TigerDirect for years now, I've never had a single problem with them what-so-ever. I use the Canadian version of the site and EVERY single time I have ever ordered from TigerDirect it's always been at my door within 3-4 days unless there was a slight hiccup in shipping or my credit card was giving them a processing issue. I had an issue where they sold me a dead RAM stick, contacted customer support and asked for a refund, they said to send it back so I did, $20 to ship it back through Canada Post and they gave me a full refund on the product. TigerDirect is a wonderful company to deal with in regards to computer parts. I've never bought anything else from Tiger other than parts to build PCs and laptops and headphones, but I've never had one single problem.
Excellent
3 years ago
8 Reviews
2.9 SmartReviews Score
Recent Reviews
Ordered two digital optical cables on Saturday, shipped same day, got on Monday via Priority Mail. Prices were very good for excellent quality cables. Very happy with purchase
Excellent
3 years ago
I placed an order online thru BuyExtras.com website and my credit card was charged on October 4,2009. The company sent me an email on same day confirming my order and the amount charged. I waited for my order for several days but nothing arrived. Finally on October 21,I found out based on their website that my order was cancelled. I was under the impression that my order was shipped already since my credit card was already charged. Worse, I was'nt notified about the cancellation and the fee was'nt refunded back to my card. I tried to look for a customer service phone number on their website but I could'nt find any. I just sent an email thru the company's website informing them about the problem. I guess I just have to wait for their reply. I always use the internet for years to make purchases online and I've never experience somehing like this before.
Poor
3 years ago
2 Reviews
3.5 SmartReviews Score
VertexPC
VertexPC online store
Recent Reviews
I have just received my first order with this company. The transaction was easy, and shipment was fast. Although I didn't have much "personal" contact from them, they did send email confirmations for every step, including my tracking nubmer. So far, so good!
Excellent
3 years ago
I recently placed an order with VertexPC. The transaction was very pleasurable and easy. I got my shipment very fast. I received email confirmations from the company with all tracking information included! Thumbs up to Vertex PC. Thank you, Jean
Excellent
3 years ago
44 Reviews
3.4 SmartReviews Score
Recent Reviews
Item showed as $77.99 when i saw it on the site. I placed in my basket and it was $82.99. I called customer service with no result other than a stubborn girl who had been working for superbiiz.com for 5 years said she couldn't do anything for me. So i went on the chat and spoke to Libby who helped me and honored the rate and now I'm yet another happy customer thanks to sweet Libby
Excellent
3 years ago
I needed a Mini ITX motherboard for a downsized case and 7-year old parts. SuperBiiz had the exact motherboard I needed at a reasonable price (found via google.com/shopping). I bought it Monday, and it showed up on Wednesday. Part's installed and computer's running great! Very pleased, will use again.
Excellent
3 years ago
44 Reviews
3.9 SmartReviews Score
Ascendtech
Wholesale Computer Parts Wholesale Computers Computer Distributor Computer Liquidation sale Computer Hardware Supplier Wholesale Computer Part
Recent Reviews
I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else. Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well. Customer service emailed me every step in the process and answered any questions I had before purchasing. Im very happy with my purchase and will be back to shop with them again for sure.
Excellent
3 years ago
This company should be investigated. Stay away or at least look around for other reviews on different sites. $220 monitor ordered online with no obvious mention that it was refurbished, and I am sure I looked for this info. Only worked for half a day and cannot be replaced since it was (surprise) the last unit. No other similar product and they agreed for a refund, but: I have to pay to ship the $20lbs back. Since I argued that they should incur the cost of their mistake, I was told that they kindly waved the 20% restocking fee (for a dead product), and that they would put it back since I was (sic) childish and vindictive to think about filing complaints and posting reviews, although they are not affiliated with the BBB, which in itself says a lot. I now read that they also ship for free, but add this charge back if you return the equipment. In my case, I would lose $178 for nothing and they get the monitor back to rob someone else. Save yourself the stress and the hassle. Pay $20-$50 more and get something new from a reliable and honorable source that will arrive on time and work.
Bad
3 years ago
46 Reviews
3.6 SmartReviews Score
Recent Reviews
Books were received 9/25; today is 10/11 and still no payment. After they received the books, they adjusted the book offer less $12. Sold other books and shipped the same day—already been paid by them for about a week now. I won’t use this service again.
Bad
3 years ago
They bought many of my technical books that weren't too old. The prepaid label worked well. Their instructions were clear and understandable. After receiving my books payment through PayPal was efficient and quick. I will continue to use their excellent service to sell my books.
Excellent
3 years ago
10 Reviews
3.5 SmartReviews Score
Recent Reviews
1/28/2009 I shipped my books to efollet.com for resale. It has been a month and I have not heard from them. Last week I sent an email asking if they had received the books, but they did not reply. I had to go to their website to hunt down a customer service number (it's 1-800-381-5151). I spoke with a representative, who told me that during the busy season, it takes a long time to process orders, and that my books had not yet been checked into the warehouse. So efollet.com loses points for (a) not responding to my email, (b) not providing easy access to a customer service number(I had to search for it on their website - it should have been included when they sent the initial email confirmation of my order), and (c) not giving any type of estimate on how long it takes to process an order. If it takes a month or longer to process an order, they need to inform people of the potential delay. Firstclassbooks.com, on the other hand, mailed me a check within two weeks after I had sent them a book, so I'll use their service for future book resales.
Bad
3 years ago
I tried to sell two textbooks to efollet back in June 2018. They said they would be able to process my books within 2 days, and I would get money for my books within 2 weeks. That is a straight up lie! I didn’t hear back from them until the end of September 2018!! I called their customer service number multiple times over three months and they were very unhelpful. They said their system that they use to process books is so slow that it takes two to three months to process a textbook. In short, don’t waste your time or effort trying to sell your book to efollet.
Poor
3 years ago
30 Reviews
3.8 SmartReviews Score
Drive Solutions
Specializing in Hard Drives Solid State Drives for all Laptop and Desktop PCs We carry all major brands including Samsung Seagate Western Digital Toshiba and HGST Use our EZ Upgrade Center for guaranteed compatibility
Recent Reviews
I recently purchaed a larger harddrive (1TB) for my laptop. Drive Solutions also recommeded a solution for ghosting my current harddrive onto my newly purchased one. I took them up on their suggestion and purchased the ghosting software and equipment. I am so pleased with the outcome of my purchases. It 4 hours to ghost and install my new 1TB harddrive and when I booted it up everything was there for me - all my programs. Oh and I should just say that I was 'giddy' with joy with all of the free GB's I had for file storage. I would indeed recommend Drive Solutions to all my friends and colleagues in need of harddrives and data transfer solutions.
Great
3 years ago
I purchased a Western Digital 500G hard drive to replace the faulty 320G drive in my Toshiba L305D.Once installed, the new drive accepted my Recovery software seamlessly and I was back in business. My only complaint...I emailed Drive Solutions to ask if the 320G to 500G swap was possible and never got a response. I took it upon myself to order the higher capacity drive and hoped it would work (same interface). The end result was good and I am pleased with my purchase, both quality and value.
Great
3 years ago
9 Reviews
3.9 SmartReviews Score
Recent Reviews
I ordered two items from GameBaz - one through the site itself, and one through their Shopping@Japan service. The quality of service is far beyond 99% of online retailers (especially in terms of communication), shipping was fast enough, and the Shopping@Japan service is comparable to similar services in terms of price, but much less painful (you don't have to sign up for an account and make a deposit in advance; you just send them the webpage you wish to order from, and they inform you of all fees). If I have one complaint, it is that their prices seem to be all over the map. You can find deals, certainly, but some items cost way more than the standard market price. I think this is a function of their prices being strongly influenced by their own supply. In any case, I highly recommend GameBaz; I came away completely satisfied and will order from them again in the future.
Excellent
3 years ago
I was contacted by the staff of Gamebaz after I could not pick up my package from the Austrian post office in time before it was sent back to Japan. The Gamebaz team contacted me the same week without needing to be asked and arranged for re-shipment right away. I was very pleased with the fast and efficient service Gamebaz provided, and the friendliness and politeness of the staff I talked to. Thank you, Reino Hoeltl
Excellent
3 years ago
23 Reviews
3.1 SmartReviews Score
Recent Reviews
I ordered a case for my wife,s ipad and a few other items total $90.85 on dec 2, 2011, when they sent the order conformation the total charge was $9,000.00 and stated it was a preorder( had no idea what that was) and after I paid for a 3 day shipment the pre order meant that it would not be sent out until 10 days. I canceld my order on the 9th of dec. and the chose to mail it anyway on the 12th of dec. I never recieved the package so the mailman returned it. I had to dispute this with my credit card company. and was charged only for the shipping each way. these people are terrible to deal with I would check out ther reviews befor I did any business with them.
Bad
3 years ago
June 30, 2005: company refuses to honor a 15% discount code listed on their own site, telling me it's expired. The page listing the promo offer for 15% off is live on their site, with no expiration date listed. Very disappointing that they will not honor their own advertised specials.
Poor
3 years ago
2 Reviews
4.6 SmartReviews Score
Funagain
Funagain Games
Recent Reviews
I have never had such a bad experience with an online merchant. I placed an order on Dec. 8th. I have yet to receive confirmation of my order despite 2 emails and 2 telephone calls. I have no idea if there was a problem with my order or if it will be here by Christmas
Poor
3 years ago
I order from Funagain every year when the Games Magazine's Game-of-the-Year list come out. I love being able to see the top games, read reviews to see if they really sound like fun, and to fill out my order with some games I wouldn't have thought of trying. So far, Funagain's recommendations haven't let me down!
Excellent
3 years ago
30 Reviews
4.4 SmartReviews Score
Dell Laptop Parts Dell Parts Dell Laptop Repair Dell Repair
One Year Warranty and Free Tech Support with Purchase At Parts-Peoplecom we have been committed to offering the best Dell parts and Dell laptop repair services for the past 18 years Browse our Dell Laptops and Dell laptop parts here now
Recent Reviews
Ordered dell laptop hinges and was delivered to India in about 10 days in great condition. Thanks!
Excellent
3 years ago
I received outstanding service from Krista. There was an issue with part compatibility that she figured out and took care of the problem. Excellent communications and responsiveness. I primarily have Dell hardware and will be using Parts People in the future. VERY fast shipping too. So rare to get great service anymore. Thanks!
Excellent
3 years ago
11 Reviews
3.6 SmartReviews Score
Home
Everything you need to know About Us We want to ensure that your business has the right technology to ensure maximum output Our Products Services To help ensure that the services provided by us can save time and money
Recent Reviews
It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!
Excellent
3 years ago
I ordered a laptop screen from these guys - spoke to Todd Gillespie specifically. He helped me figure out which exact laptop screen I needed. After it arrived and I installed it, it didn't seem to be working right (just cycled through primary colors rather than display the Windows login screen). Todd was glad to speak with me by phone to get it resolved. It turned out I just hadn't securely fastened the cable directly to the connector on the back of the screen. Did that, and it boots up great now. This is where I will buy all my screens from now on!
Excellent
3 years ago
12 Reviews
1.8 SmartReviews Score
Recent Reviews
I ordered 4 "mystery boxes of stuff" on November 27th. My wife ordered 2 "mystery boxes of stuff" on November 28th. Boxes arrives and we got the EXACT SAME ITEMS. Why was I charged for 4 when I got the same items as an order of 2? I called their 800 number. Was told to email support. I emailed their support and got no reply. I called again a few days later. I was told to email support again. I told them I had. They said there was nothing they could do, other than "relay the message to their 'box of stuff' department". I emailed again. No answer. I called back again. They said they would once again relay the message. I am now forced to take this up with my credit card company. I will never shop HomeandBeyond.com or Polsteins again.
Bad
3 years ago
This order was placed online at www.homeandbeyond.com on 6/29 and was originally shipped on 7/2. I received an email with a tracking number. On 7/7 the package was returned to origin by UPS - reason on UPS web site "This package was damaged in transit. UPS will notify the sender with the details / all merchandise is being returned". When I didn't hear from Home and Beyond by 7/16, I called Customer Service and was told it was waiting for management approval and he will get it out ASAP. I didn't hear back and on 7/20 I sent an email to customer service - I received a reply with a ticket code stating someone will contact me. Didn't hear anything and on 7/24 I called Customer Service and asked to speak with a manager. I spoke with a Supervisor who apologized and told me he would ship it out express that day. After 4 days I called Customer Service and asked if my order got shipped yet. I was told it was scheduled to ship that day (the 28th) and I would receive an email as soon as it shipped with a tracking number. On 7/29 when I didn't receive an email, I called Customer Service again fully planning on cancelling the order, and I was told it shipped yesterday. When I got home from work it finally arrived. I would never, ever purchase anything from this reseller again. This company is the worst I've ever dealt with.
Bad
3 years ago
2 Reviews
2.3 SmartReviews Score
Recent Reviews
Have been a customer for 3 years. Recently ordered a partial system, assembled. System crashed on software installation. CS customer service told us, first off when we called, that it could only be the memory. We ran Memtest, and it was. We ordered a new stick and got a prompt refund for the old one. I have never had a bad experience with Computer Sonics, and, in fact, have set up commercial account with them through my workplace as well. We received excellent customer service and product support from this reseller and will continue shopping here. Highly recommend!
Excellent
3 years ago
Much improved service over two years ago. I had been a steadt customer and a few years back things looked bad - high turnover - bad service etc... I was pleasantly surprised this time around. Still room for improvement but at least on par with the rest of the store front crowd in the area.
Great
3 years ago
26 Reviews
3.7 SmartReviews Score
Recent Reviews
This was my first experience with a barcode scanner. It arrived sooner then I expected, came with easy set up instructions, and was in use within an hour after arrival. Thanks for making this a great experience with your company. I will be ordering more in the future.
Excellent
3 years ago
We purchased a license online (Enterprise Browser Device License) in October 20th 2015 but we received it almost 2 weeks later... But I have to say that that the experience ended up being more positive than initially and later we purchased other stuff with a better experience
Great
3 years ago
4 Reviews
3.7 SmartReviews Score
Deep Surplus
Supplier of Cat 5e Cat 6 and Cat 6A cables connectors cable pulling tools electrical and other ethernet and networking supplies
Recent Reviews
Been ordering materials from them for over six years. Fast friendly service. Never had a issues with a order or the quality of the product.
Excellent
3 years ago
1st time buyer, will definitely repeat. 1) Placed order @ 3pm, but screwed up & didn't get a cable I needed. 2) Called support number (clearly posted on website). Friendly native-English speaker answered on the first ring. 3) Rep found order in less than 3 seconds. 4) Rep knew stock # for what I wanted off top of head. 5) Modified my order with any hassle. 6) Received professional-looking updated e-mail invoice in a few minutes. 7) Had UPS # that evening; UPS had my package @ 5:30am the next day. 8) Package arrived well-packed and with all items. The only negative in the whole transaction is that the support number is not toll-free, but zero wait time and superb/friendly service is worth toll charges any day.
Excellent
3 years ago
7 Reviews
2.5 SmartReviews Score
computerLogin
an electronics retail store on computer components and digitial camera accessories
Recent Reviews
I ordered a part from them, they sent me the wrong one. I figured they would make good on it but instead they ignored me. I contacted them moer than 10 times with no reply ever. I sent the part back but they say they never got it. 3 months later and after filing a complaint with the BBB I get half a refund! These guys are totally dishonest! I don't know how they can get away with this and keep a business license!
Bad
3 years ago
I ordered an item and realized it was the wrong one. I sent them a request to cancel the order so I can figure out what adapter I need for my camera. THEY ONLY REFUNDED HALF. THEY CHARGED ME 10 BUCKS FOR THE CANCELLATION. Are these people kidding me? DO you think they maybe want to please customers so they actually order more items from them in the future. Instead they stab you in the back. THIs is a bad company and everyone should stop buying from them.
Bad
3 years ago
30 Reviews
3.6 SmartReviews Score
Recent Reviews
As a systems builder located in IL, we have to say that we have had nothing but EXCELLENT service with all of our purchases. We have purchased over 40+ cases and Joe Briggs goes the extra mile to ensure that our orders ship out as quickly as possible, usually the same day. For those customers that have had problems with an order and future customers, please understand that computer components are very temperamental and it makes no sense to blame the builder or seller for a manufacturer failure. Not all problems are easily resolved with just a phone call, it would be nice but it's not that simple. So PLEASE allow any company ample time to resolve an issue should you have one before posting bad comments. We had a shipment of WD Hard Drives Green Drives and 5 out of 8 were defective. It's a manufacturer problem as they drives would be recognized and the next minute not be. Thankfully, our customers were understanding that it was not our fault and we sent replacements immediately. Thanks Joe for all your hard work and dedication, it will not go unrewarded.
Excellent
3 years ago
Bought a cpu for cheap online about 1 month ago Shipped fast and received fast. 100% working fine. Price was pretty good at the time.
Excellent
3 years ago
2 Reviews
2.2 SmartReviews Score
Recent Reviews
I always thought that Fujitsu made great reliable notebooks and I still love the A6110 Fujitsu notebook I bought in March of 2008 from Newegg. But I bought a new Fujitsu notebook this month (June 21 2010) from directly at shopfujitsu.com manufacturer website, and I am totally bewildered. I paid about the same price as my previous notebook, yet the quality of the notebook is considerably worse than the one before it. It is too much hassle to return it now, but I am definitely not going to be buying anything from Fujitsu anymore from now on. In 2008 they had great customer service with representatives who actually cared about resolving your issue. I believe the call centers were at the time in Canada and United States. I've noticed their customer service is deteriorating from what it once was. Now that customer service is being outsourced it seems like they don't care anymore when I call customer service. They just want to get you off the phone as soon as they can and don't care about solving the problem. I've noticed alot more attitude from these customer service reps (while I was collected and cool which surprised me) compared with other company's reps and the reps talk like they don't give a rip who I am. Also while this is unimportant to me, the free item that Fujitsu was supposed to send me with the order, never came. When I called to ask about it, they said there was no such free item on my order. Next time, I'll go with Asus, Lenovo, or Toshiba. Update: Just as another review stated, Fujitsu still doesn't even give a tracking number for shipped products. The "my account" area is laughable and desperately needs upgrading and from the way representatives act, it seems their backend is just as bad.
Poor
3 years ago
This is the second time I have dealt with Fujitsu sales and support, and I must say that although their service is good, Fujitsu's back-end systems are horrendous. I placed an order three weeks ago and the technician said everything was ready to go. I called three weeks later wondering if they had shipped my cd-rom drive, but none of the representatives could find my order. Secondly, placing an order is quite cumbersome. Apparently, Fujitsu utilizes the serial number on the laptop to order correct parts. This becomes a bit difficult since there are various numbers on the back. Why can't I just give the support personnel the model and be done with it? Thirdly, Fujitsu seems to have various order databases all over the place. The Japanese system is not tied in with the US system. The US system is split into two. This becomes hellacious when the customer wants to get updates to an order. It's a pity, really. I like Fujitsu notebooks, but they still need a lot of work to get up to par with major IT vendors.
Poor
3 years ago
2 Reviews
3.7 SmartReviews Score
GameQuestDirect
Wholesale video games supplier distributor and vendor for PS4 Xbox One Nintendo Switch Buy rare and exclusive titles such as Frost Punk Victorian Edition Darkest Dungeon Hello Kitty Lumo 88 Heroes and more GameQuestDirect stocks the most extensive selection of Sony Microsoft and Nintendo video games
Recent Reviews
Ordered Disgaea around 1:28pm Monday paid by Paypal, received order confirmation email at 3:14pm. Received shipping confirmation 7:05pm, I expect it to arrive sometime on Wednesday..Received order on Wednesday everything was in perfect order...
Excellent
3 years ago
I have recently found this site to be awesome for reprints of rare titles such as Fatal Frame and Shin Megami Tensei :) They have awesome customer service and very fast shipping^^ I would recommend this site to anyone looking for harder to find games at a great price new and sealed^^
Excellent
3 years ago
13 Reviews
2.2 SmartReviews Score
Recent Reviews
I ordered speaker stands and one was broken, clips were missing and 2 bags were missing. I filled out an online form on TepTronics website and caled them a couple of days later after I didn't get a response. I was told I would get a call back right away and never did. Needless to say, I am not happy with TepTronics at the present.
Poor
3 years ago
We ordered the speakers on Sunday 7/18/10 and they were shipped on 7/19/10. We received our package on 7/22/10 in perfect condition. We would definitely order from Teptronics again.
Excellent
3 years ago
2 Reviews
2.8 SmartReviews Score
Recent Reviews
I ordered a battery for my cordless phone, received the package in a timely manner. However, it is an open box package. Who would want to buy a used battery? I will never do business with them again.
Bad
3 years ago
The CMOS battery in my 9 year old computer died. It was a very difficult battery to find but Battery Specialists had it. Not only was the battery reasonably priced, but they offered free shipping as well. Another plus was that they accept PayPal as payment. I placed the order late in the afternoon on Friday September 1, 2006. Since the following Monday was a holiday, I knew the order wouldn't be processed until the following Tuesday and figured I would receive the battery in about two weeks. To my amazement, I received the battery two days later on September 7, 2006. Not only was I impressed with the quick delivery, but the packaging was excellent as well. The battery was placed in a sealed bag and the pins were protected from damage by styrofoam. Since the battery had to be soldered into my computer's motherboard, bent or broken pins could have made this impossible. I was very impressed with the attention the company gave to protecting the pins from damage with foam and then sealing the battery in a bag to prevent the foam from falling off. Then to top it off, they included an RMA form and instructions on how to return the battery in the event there was a problem with it. I installed the battery today and it works great. So to summarize, Battery Specialists had a difficult to find battery in stock, offered free shipping, accepted PayPal, processed and delivered the order quickly, packaged the battery to prevent damage, and included an RMA form and instructions on how to return the battery in the event there was a problem with it. You can't get more perfect than that! Many companies could, and should, learn a lesson from them. At a time when poor customer service seems to be the rule, it is refreshing to see a company who breaks this rule and goes over the top in offering fantastic customer service. Highly reccommend them.
Excellent
3 years ago
6 Reviews
3.1 SmartReviews Score
Ma Labs
Ma Labs premier IT distributor offers full selection of computer components just-in-time integration services flexible payment options and best value to VARS Computer Resellers System Integrators Server and Enterprise Resellers Cloud Computing Centers OEMs and the Vertical Markets
Recent Reviews
I have dealt with this company for some time now. I usually do not have any problems, but now this past problem has caused to to never do business with this company again. I purchased a Soyo Dragon MB from this company and it arrived to my house with major problems. I contacted them about the problem and they just accused me of trading the board out with a bad one and I was just trying to gain a new board. I tried to make the understand that it was their fault that it was late arriving to my business site and it only took me about 15 minutes to decide that the board was dead but they did not want to hear the truth about this board. It all comes down to they right out called me a liar and they did not want to help me in the situation at all. I lost my customer due to this problem and in turn they have lost my business forever. Now I have a dead MB and I am out over $100 for their screw up! I would not recommend doing business with this company at all. If you recive a bad product, that is just too bad for you, it's not their problem. I am just glad it wasn't something of higher value to find out that they do not stand behind their products at all. Please stay away from these crooks!
Bad
3 years ago
I have been purchasing from this company for a while now. Got to say....good turn-a-round time, But bad pricing. I am a retailer and I use all different distributors. MALABS is not good one. That just my opinion...here is why. They own a retail web store called "EWIZ" and everything on "EWIZ" is priced at the exact same price they have posted on there "MALABS" website. And in some cases ( my case ) I purchased some ram from them ( MALABS ) and had my account rep. go through the pricing and we had sent several emails back and forth. And come to find out I payed $50.00 more than I should have for the ram ( very up set ). I will cut and paste the reply my rep. First of all, I’m very sorry about this. I understand price is a very important issue. Regarding the prices on Ewiz, Ewiz and we have very different operations. I don’t know their prices and I can’t control it. The items that are cheaper on their website may are having promotions at this time. But please remember one thing that Ewiz is for end user, so the buyers need to pay tax! The price you see on their website is not the final price! But since you are a reseller, we didn’t charge you tax! So actually you save a lot with us. Just because I save tax doesn't mean that we are getting wholesale pricing!!!! The state still wants there money you have to pay it back. Also you can purchase on EWIZ and not pay tax if you have a valid resale license, I have been in the wholesale and retail business for 20 plus years and I am telling you right know....wholesale pricing is usually a discount off the retail price....in most cases 15 to 25% depending on the product. And especially if they are selling it for the same price or less on their sister web site. I say be very careful I would find some other company to purchase from.
Poor
3 years ago
3 Reviews
2.5 SmartReviews Score
Recent Reviews
I was simply trying to buy an ebike battery from Bix International which has the same physical address as this company so I presume it is the same. After exchanging several emails (most emails sounding like they were not from a native english speaker) I finally got most of my questions answered. Actually some of the questions were not even answered properly and in return emails I would also have to point out the question I asked and point out how thier answer did not make sense. Any company that will answer only one question at a time and I have to send multiple emails asking them to please answer all the questions (yet they still answer only one at a time) seems to be a bit flakey to me especially when the replies are not even in proper english. I have had way too many issues with counterfeit batteries from China to trust a company that seems to lack even basic communication skills. Even the website had issues. When I entered my Washington state zip code the only option it gave me was for pick up rather than for FedEx. I certainly am not going to go across most of the country to pick up a product. Glitch on the website I presume. Just another red flag. In the end due to the lack of proper communication from them and the website issues, I have decided to go elsewhere. If you cannot even answer my questions effectively I am certainly not going to spend several hundred dollars on something and hope it works properly.
Poor
3 years ago
Received e-mail stating "following items have been shipped" on 9 January 2006 and having my credit card charged. Received e-mail 11 Jan 2006 stating item not available anymore and credit card charge would be reversed. This is a SAD way to be doing business.
Bad
3 years ago
8 Reviews
2.9 SmartReviews Score
Recent Reviews
Placed on order on 4/13 was told item was available to ship. After a week I asked for the tracking numbers and was told they would get them and send them to me. I was out of the office for a week and when I got back the switch was not delivered. Called several times and only got to voice mail was never able to talk to a live person. As of 4/30 no switch, no tracking numbers, to response to voice mail left on the customer service line. Don't do business with KVMs.com if you need the equipment in less than a month. Customer support is non-existent. I would rate this company as very very poor to do business with.
Bad
3 years ago
I had the same experience as the other customer...credit card was charged immediately but order was never acknowledged, items were never received after two months, NO ONE answers the phone or responds to faxes or live chat...STEER CLEAR OF THIS COMPANY. I'm going to report them to the BBB right now!
Poor
3 years ago
6 Reviews
3.5 SmartReviews Score
Wholesale Energizer Batteries AA AAA 9 Volt Alkaline Lithium Coin Watch Rechargeable Batteries
Wholesale Battery Suppliers alkaline lithium rechargeable coin and watch batteries Including Energizer Sony Panasonic AA AAA Batteries Wholesale bulk prices
Recent Reviews
I mistakenly ordered the wrong battery. They immediately helped me correct the mistake and shipped me the battery I meant to buy. Courteous service and took the time to answer my questions.
Excellent
3 years ago
Purchased $7 battery. Was charged $7 plus $16.72 shipping. Battery was defective (dead and would not recharge). Batteries and Butter did not want to reimburse shipping cost. Had to negotiate to get $15 refunded on $23.72 charge.
Poor
3 years ago
9 Reviews
4.2 SmartReviews Score
Recent Reviews
Ordered an item from LuggageOnline 12/14/11 for Christmas. Plenty of time right? Not for LuggageOnline. On 12/21/11 I noticed on UPS tracking data that item was scheduled to be delivered 12/26-12/29/11. I called LuggageOnline. The LuggageOnline agent cancelled the order and placed a new one with 3 day shipping (which was being offered to all online). His call not mine. On 12/22/11 I noticed on UPS tracking that the package would be delivered 12/26-12/28/11--AFTER CHRISTMAS. They have a tab where you can print a "gift voucher" telling someone that you ordered something from these dopes, but it didn't arrive. How nice of them! I happened to notice that the original shipment--which I could still track on UPS--had actually arrived in my town on 12/21/11 at exactly the time I was talking to the first agent. I called LuggageOnline customer service again. They informed me the item was now on back order. As for the original shipment. It was rerouted and could not be rerouted again back to me. So, what I got for my call to customer service was LuggageOnline taking steps that stopped me from getting what I ordered on time and doing something that insures I will not get the item on time. Also, at no point did I ever receive an email informing me my order would be late. They have good prices. But there is a reason for that. THEIR SERVICE IS TERRIBLE. Pay an extra couple of dollars and buy elsewhere.
Poor
3 years ago
I ordered 1 Jansport backpack and 1 travel-outlet kit. They ship the products promptly. The price was cheaper than amazon. When I send email to the Luggage Online, they respond me very promptly. I was kind of worried at first because I usually do not buy from anywhere except amazon or buy.com. However, I did not have any problem with Luggage Online. I recommend this seller.
Excellent
3 years ago
30 Reviews
3.6 SmartReviews Score
newworldvideodirect.com
Recent Reviews
I ordered two lenses and a battery pack for a 5 year old canon powershot g9 from NWV. After I placed my order I googled the company and came across this site and a few ohrrs that were not complimentary of NWV, to say the least. After reading everything, I started to get nervous about what the coming days were going to bring concrrning my transaction with them. I recieved the expected form email from them "we tried to reach you....please call us about your order" etc at 10 AM this morning, then they called and left a voicemail at 11 am (from some guy named mark). I called them back and got Mark's voicemail, and left a message along the lines of I'd heard that they were prone to backorders with a lot of items, and that I only wanted exactly what I ordered, and if I couldn't get it now or within a week, then they could cancel my order. A few hours go by and I call back after not hearing from them. I call mark's extension, and someone looks up my order and says it's on indefinite backorder and that the order had been cancelled. He was perfectly polite, and I had no issue with his phone manners. I will keep checking my credit card activity to make sure no strange charges show up, as one reviewer suggested I am giving them two stars because everything I ordered wasn't in stock and is listed on their website. This is a major problem: you shouldn"t be able to pay for something when they obviously don't have it and probably never will again. I do believe that it is just a method to lure people into a high pressure sales situation. who knows, maybe they do have items that are advertized and actually in stock. I am going to continue my search for lenses elsewhere, probably KEH and Adorama. Try NWV if you must, but don't expect much. I don't think they actively tried to rip me off, but I also wasn't buying anything but a canon lens and would not accept a substitute.
Bad
3 years ago
jenn721
I puchased the Canon Filter Adapter FA-DC58B at a very reasonable price from News World Video Direct. It was new as sold, and was promptly delivered. Service was excellent.
Excellent
3 years ago
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